AMIGA’ TROUBLESHOOTER = *:*s<0v0"usev 0 | A simple-to-use symptomatic guide for diagnosing . faulty IC components on Amiga computers AMIGA \ (Includes all version of the A500/1500/2000/2500) senmnumeen =—»- 124 THE NGa TROUBLESHOOTER S COPYRIGHTED o 1000 UN PERT PART 1: A500 QUICK CHECK g : | j2lele 2|.|4 4/4 a 3 5|_{E/£]2 £/8/ 8/5) 8l.| 2 z aly Bl elslsisia 5/8) 5/8) sls5|z S 2/./2/8)s/- 5/§/2/5/5/8)elel,|2/al2is| 2/815 B8lg)2/|2/8/8igie|S sie 2/2) 2/2/83) 8] 2)8) 2) 2/8) 2 BeelElolelse Si elsiclelsis alz/2|8\els|2/2/6 Sielelalsisielei/e/2)/2)/F)/8) 5/5/38) 8/515 a Blalc symptoms ©/3/3/3{/3/3/$/5/8|5/5|=/8/35|3/8|8)a/8|z Z/S|x BLANK SCREEN | @| | | | . BLACK 7 . BLANK SCREEN GREEN ° ° ve | ° BLANK SCREEN . WHITE ci [° 7 es < BLANK SCREEN 7m | ne | GRAPHICS PROBLEMS eis | - ‘SYSTEM LOCKS-UP | FREEZES ele s i] | NO KEYBOARD RESET 7 | : (STA AINA AMIGA | WAVY SCREEN NO SYNC. be *| WRONG COLORS . elele) JOYSTICK PROBLEMS ° ° | MOUSE PROBLEMS ele| [el le ; NO FIRE BUTTON . NO RIGHT MOUSE . BUTTON Mahe Jes AUDIO FAULTS ac ° | DISK DRIVE FAULTS. . . eels KEYBOARD TROUBLE . ele | SSERAL PORT TROUBLE . ° oe PARALLEL PORT TROUBLE | oe] | . NOTE 1:Removeall externaladd ons: extra memory, hard drive, external disk drive, printer, modem. This eliminates them as.a source of he problem. if computer works normally when all add ons have been removed, start adding devices on, one ata time, untilthe problem comes. back. Then determine which is at fault, the device or the computer. NOTE 2: Substitute a known good disk drive and power supply so as to to eliminate them as the source of the problem. | Osciamer thereby disclaim any responsibly or the accuracy of te iormation on hie chat and clam a bit fr to use tereot. Ths chante supplied as an L bojunctio Amge computer were tis imtended'o assim solahng fay ep andiste be wed by persons experienced ie Ne rep of computers and Pnteg in Auras 1999 ‘Amiga ea registred radomatk of Conmadore Business Machines 11909 AN PERRY Page 1PART 2: AMIGA TROUBLESHOOTER (A500/2000) POWER UP SEQUENCE ‘ About 1/2 second delay * Disable and clear alinterupts © Dark gray screen ROM bas, sereen ced * Temooraryexception processing Warticial exception occurs screen yellow, * Configure memory I bad, sereen green, * Custom IC registers: I bad. screen blue. + Restore screen change ight gray, then workbench comet POWER UP PROBLEMS. 1. Ne workbench promt Screen goes from dark gray to light gray but does nat display Workbench prompt Most probable causes are 8520 U7 Oa CIA (4300 A-2000) #8364 Us Paula (U200 A-2000) EMI 1301 1 ohm resistor (R 308 Rev. 64/7 boards; R200 A-2000) 8370 - 8372/8375 U2 Fat Agnus (U101 A-2000) * 74.832 U37 (chip select) U302 A-2000) * U2 socket 2. No power up (black screen) ‘Substitute a known good power supply to eliminate i as a possibie ‘source ofthe problem. *# 68000 Ut (Check for excessive heat Iti is to hot to touch, itis bad) (U100 A-2000) #8370 - 8372/8375 U2 (U101 A-2000) * X1 Crystal (no clocks) 3. Green screen: '8370-8372/8375 U2 (U101 A-2000) #501 or similar RAM expansion # 5719 US Gary (U102 A-2000) ‘RAM on moter boara (Check for excessive heat Its too hot to touch. itis bad) * U2 socket (U101 A-2000) ‘4500/2000 KEYBOARD 1-fthe caps lock ight on the keyboard i ashing when you power up ‘ote the number of times it flashes: ‘iMlash 6570-096 keyboard controler * 2 lashes 6570-036 keyboard controler « tlashes 555/7418123/74L527 ‘The above chips are located on the keyboard. I you cannot reset ‘computer [contol-amiga-amiga. the most probable cause is Q2. The ‘ext most likely cause, 741827. 2 the keyboard is determined not to be the problem, the defect is most likely on the main PCB [A-500 mother board or A-2000), The most problematic chips are: ‘© U7 Odd CIA [KBdata Pin 39 - KBclock Pin 40] (U300 A-2000) ‘© 8570 - 8872/8375 (U101 A-2000) {© 5719 Gary US (U102 A-2000) '* R914 1 ohm 1/2 watt resistor A-2000 (supplies 5 volts to keyboard), MOUSE OR JOYSTICK PROBLEMS: ‘Aknown good mouse and joystick should be used to eliminate them as the souree othe problem iis determines thatthe mouse and joystick are okay, the most akely causes are: 1. Mouse does not move. left and right mouse butions okay joystick okay: ‘= EMI 1401 5:1 ohm resistor (supplies 5 volts to mouse). A-2000 Rev. 6 and up: F1 4 amp pico hse 2 Baba Ua (4201 A-2000) * 74L8187 U15 (0202 A-2000) 2. Mouse or joystick not working 1 T4L8157 U15 (U202 A-2000) #8962 U4 (4201 &-2000) ‘= 74F08 U33 (U107 A-2000) 53. Lett mouse bulton and te button on joystick not working: #8520 UT Ods Cia (4300 A-2000) 4 Right mouse button not working ‘8364 U3 Paula (U200 A2000), VIDEO PROBLEMS 1. Screen breaks up (scramble Probable causes are #8370 - 8372/8975 U2 Fat Agnus (U101 A-2000) * 8362 Us Denise (4201 A-2000) © U2 Socket (U101 A-2000) 2. Systom locks up when double clicking on leon "8370/8975 U2 (U101 A-2000) ) attr running for 15 to 30 minutes. page 2 + 8362 Ua (u201 A-2000) 13520 U7 Odd CIA (U300 &- 2000) ‘ 7aLs32 U3? (U302 2000) 3. Seramoled video iossof composite sync) ‘© 8370 - 8872/8378 U2 (UI01 A-2000) 1 7aHC245 Udt (74HCT244 U205 A-2000) * RPao3 4. Incorrect color (loss of red. green or blue: #962 Ua (U201 2000) 1 74HC245 U40-Uat (T4HCT2¢4 U20S.U206 A-2000) * Video Hyori No video (black sereeny ‘R405 47 ohm resistor ‘© R406 47 ohm resistor ‘8362 Ua (U208 A-2000) © Video Hybrs 1 74HC245 U40-Uat (T4HCT244 U205-U206 A-2000) ‘SERIAL PORT PROBLEMS 1. Modem wil not transmit Most likely causes are ‘1488 38 (rans) (U908 A-2000) ‘8364 U3 Paula (U200 A-2000) ‘+ 8520 UB Even CIA (U301 A-2000) 2. Modem or serial port will not receive: ‘$1489 (receive) U305 4-2000) 18364 U3 Paula (U200 A-2000) ‘#8520 UB Even CIA (U301 A-2000) NOTE: Comouter wl function with no -12 vols but serial port wi nat work PARALLEL PORT PROBLEMS ‘A known go0d printer should be substituted to eliminate itas the source othe problem. 1. Printr not working corecty or not working atall The most key #8520 US Even C1A (301 A2000) * EM 1501 47 ohm resistor (R318 A-2000) 2, Prints ncortecty +#'8520 U7 Odd Cia (U300 A-2000), DISK DRIVE PROBLEMS Clean heads and check for excess dustin drive. Clean out dust and try ‘gain. This may eliminate the problem. In the folowing tess, a known {400d drive should be substituted to eliminate the dive as the source of the problem, 1. Internalexternal drive not recognized. Probable causes: ‘#8520 UB Even CIA (U301 2000) ‘+ F4 4 amp pico fuse bad (A-2000) # F3 4 amp pico fuse bad (A-2000) 2 Motor problem '8520 UB Even CIA (U301 A-2000) ‘5 5719U5 Garry (U102 2000) # 74L838 36 (U203 A-2000) Not recognizing disk change #8520 U7 Odd CIA (U300 A-2000) 4. Write protect problems. += 8520 U7 Odd CiA (U300 A-2000) 5, Read/Write errors: 1 8364 Paula U3 (U200 &-2000) {68000 Ut (U100 A-2000) 1 8370-8372/8575 U2 (U101 A-2000) 6. DF1 A2000 not recognize! “4801 open (must have jumper installed) 8520301 = 74F00 900. = 7aLs74 Ui08 AUDIO PROBLEMS Problem wit et right oF both channels: ‘#8964 US Paula (U200 A-2000) ' LF347/TLO84 OP-ampUt4 (U206 &-2000) (9331 oF 321 FEET. (0200 or 201 A-2000) ‘GN oF CN (cold solder connection) (CN205-CN-204 A-2000) 1 EMI 1303 oF 1302 (R243-F239 1k ohm A: 2000), Bad connecting cable