Decommissioning Process Guide

1) Decommissioning Planning approval

I. Service Manager submits decommission plan to all ITS Directors for review and approval
II. Service Manager verifies that ITS Directors' team approves decommissioning the service

2) Decommissioning Plan
III. Decommission Project Manager is assigned by Service Manager
IV. Project Manager identifies and documents who is responsible for delegated portions of the process
V. Identify and correlate the types of services and the types of users that use the service
VI. If alternatives are available, identify alternative services and develop a migration path to the alternative
service(s)
VII. Develop a communication plan for each type of user and sub-service
VIII. Project Manager sets target dates for the following 7 milestones and communicates them to the Service
Manager:
1. Plan Complete
2. Decommission of Service Approved
3. Service Offline – When setting this date consider the impact to your users. Users will not be able
to access the service after this milestone.
4. Point of No Return
5. Service End – When setting this date consider SLAs, licenses, and warranties. The service is
committed to these agreements until this milestone.
6. Decommission Complete
7. Data Removed