30 Days to TOEIC Success Bootcamp for the TOEIC SA, Your effective preparation course to Reiicnat DS achieve a high score on the TOEIC Te. S fer Ss if 0 nator g »C 3) Q,30 Days to TOEIC Success Bootcamp for the TOEIC Your effective preparation course to achieve a high score on the TOEIC Designed for the updated TOEIC format Valerie Hsu INTV a Coren Rent NMAC cen30 Days to TOEIC Success Bootcamp for the TOEIC Copyright © 2018 by International Communication & Language Management Lt, Vietnam edition © 2019 by Nhan Tri Vit Co, ta This edition i published in Vietnam under a icense Agreement between International Communication & Language Management Ltd and Nhan Te Viet Co, Ltd rough 8. K. Norton Al rights reserved. No part ofthis publication may be reproduced, stored in a retrieval system, or transmitted any formorby ary means electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the copyright owners.[esse eee nee —— ‘Te content of this book is designed around six topic areas which most frequently appear in the TOEIC test: office, cultural events, personnel, general business, general travel, and dining out. In every chapter, you wil find contextualized essential vocabulary coupled with class activities to bull ‘up and consolidate the listening and reading skis. The sequence of "Warm-up", "Vocabulary", “Listening”, “Speaking”, “Grammar, “Reading” and “Writing” is maintained throughout the sb chapters of the book © Warm-up 4 Includes activities based on various types of input material such as photos, advertisement, and menus to activate your prior knowledge of vocabulary related othe topic area. 4 Helps buld up your general understanding ofthe situations, + Can be used to review and consalidate words and expressions that you have lame © Vocabulary + For each topic area, a selection of 13-15 most frequently-used vocabulary items is introduced, Some vocabulary items are accompanied by their related forms winere necessary Examples are also provided to Ilustrate how to use these items appropriately + Avvocabulary matching exercise Is designed to further improve your vocabulary and help raise awareness of words/expressions ofthe same meaning. + A cloze tests provided to make sure that you have internalized the key vocabulary and are capable of using these items in contest @ Listening % Brercises are based on conversations and short talks 4 Exercises include conversations that have three speakers and those accompanied by graphs (ie. charts, graphs, etc) to familiarize you withthe new TOEIC test questions. % The audio seriptsalzo serve as reliable material for you to learn useful expressions and practice speaking, © speaking This section is included with the intention of moving away rom the “tational style" of solely ‘working on mock tests and penci-ane:-paper exercises. + The speaking activities are designed to improve classtime interaction and communication. + The activites in this section also enable you to activate "known" words and expressions that otherwise remain passive. These also alm to improve your pronunciation and oral communication skis,@ Grammar % A selection of key grammatical points is introduced in a precise and systematic way for easy comprehension and acquisition © Awide range of grammatical exercises is designed to help build up grammar mastery, Speaking exercises are integrated with an aim to help you internalize grammatical, structures, © Reading ‘© Practice material helps you get familiar wit the updated TOEIC reading test items. Reading tips are included where necessary to provide you with practical strategies, to deal with reading questions. © weiting Exercises are provided in the form of tasks so that you can synthesize and fully apply what you have learned in meaningful contexts The tasks are closely associated with typical situations in the TOEIC reading test and therefore can serve double objectives in writing and reading practice. © The writing tasks can also be used as a diagnostic tool by which problematic ‘areas ae revealed for further focus and practice Semi-actual TOEIC tests: After every 2 chapters there will be a semi-actual TOEIC test which includes se parts Question and Response, Conversations, Short Talks, Sentence Completion, Text Completion, and Reading. As Part 1: Photographs is reduced to only 6 questions in the ew TOEIC test format, this partis overlooked in Bootcamp for the TOEICmm TOEIC, an acronym for Test of English for International Communication, fs one ofthe most widely used English proficiency tests, Administered by ETS (Educational Testing Service), TOEIC is diferent from TOEFL or IELTS (which mainly assess English for academic purposes such as overseas. education and intensive training qualifications) in that It focuses onthe English proficiency as used in global workplaces and socal situations (ofices, commerce, travel, etc). There are three available versions ofthe TOEIC: TOEIC Listening and Reading (TOEIC LR), TOEIC Speaking and Writing (TOEIC ‘Wand the TOEIC Bridge. Currently TOEIC is used in mare than 1,400 institutions in over 160 countries worldwide with TOEIC LR being the most popular version, Since May 2016, the new TOEIC LR test has been administered in Korea and Japan and as of February 2019 It wll be administered in Viet Nam. In general, there are no major changes in the updated version compared to the “traditional” one (administered since 2006) except the number of certain question types and some question types themeelves, An overview of the new TOEIC format is given below. Pe ee Listening | 45 minutes 100 in total 5-495 Comprehension Part Photographs 6 art Question-Response 25, Parts Conversations 29 (03 conversations with 3 questions each) | Para ‘Short Talks 30 (Qo talks with 3 questions each) Reading | 75 minutes 100 in total 5-495, Comprehension ares Incomplete Sentences 30 Parks Text Completion 16. Pan? Single Passages 23 (a0 single passages with 2-4 questions each) Multiple Passages 25 (2 double passages with 5 questions each and 3 triple passages wth 5 questions each) Summary of the changes: {© The number of questions for Parts 1 and 2 has been reduced from 40 to 31, The extra questions are allocated to Part 3 (Short Conversations). © In Pare 3 (Short Conversations, there are conversations that have 3 speakers. Ths change is to better simulate the conversations that take place in realli © in Part 4 (Short Tas), there are questions that test the connection of what is heard ina talk with what is seen in a graphic (Le. chats, graphs, ec) {© The most major changes include questions based on three related texts and those that are based on text messages, instant messages or online chat conversations with multiple writes,Contents cord Chapter 1 Office Chapter 2 CCltural Events Nee Nee Describing @ | Office afar, ofce meena | supplis progress | Cultural actities and Discussing an event flyer Job requirements, Choper3 | Readings | eters reveal | nme | i | | | SAE | onc racce chonecd | ting sae | ec ae lina General Business | shopping orders Chapter 5 General Travel 1 | | 4 Describing | | Transportation, hotel prowous wave! | accommodations experience | Reading a menu | Food terms, and talking | restaurants and about food caterers TOEIC Practice fren] | Talking about office | supplies; problems in the office Talking about participating a cultural ever announcing changes in a movie theater Discussing jab interviews; talking about qualifications Attending a seminar, announcing a hiking plan Discussing problems with an order; listening to product advertisement Booking a fight, dealing with arine problems Dealing with problems ata restaurant; planning an event and delegating responsibilities food choice for a party: talking about customer satisfaction surveySpeaking cc Ce) Ra Word pars (common | Arranging # meeting suffixes, pans of reading about ofce polices; speech) | understanding email format ‘Writing an email | about 2 meeting| Talking about work and companies Inviting someone to. Prepositions of time Imitation and lst of programs; | Writing an cultural event | and places | understanding leer format invitation Present tonses and past tenses (simple and progressive forms) Understanding job ads and | Responding to cover letters; analyzing the | job posting; structure of @ job advertisement writing a résumé| Talking sbout one's ‘education and work experience 1 reas | | ; Store advertisement; news | ToEIc Practice report ona sporting event | job ad | Understanding order form and invoice: customer's complaint With ® Reporting problems | Causative verbs (let, vin anoder | ale, hav, compli ltr ah ano eae ge) | imo lant ne Futur one (present | Arangingvarsporation, | Wiking @ eeaing with onal progressive, will, be advertisement for @ car rental___confirmation cba ong) company ier Crean 28202 Conparson Avarsoment or catering _| Descbing 8 # role-playing | (adjectives, adverbs, | company; understanding food | restaurant and ear | are) oe food ‘Advertisement for an annual sale; news report on hotel ‘renovation; complain letter about a purchase TOEIC Practice\_ Suggested Weekly Schedule second type is a shortened version that extends 15 weeks with For the review section, only problematic issues are covered. The ne Week [eats Lessons @lnvoduce Chapter 1 vocabulary © Do Chapter 1 listoning and speaking tasks \DReview Chapter 1 grammar © Do Chapter 1 reading passages |@ Introduce Chapter 2 vocabulary |[@ De Chapter 2 listening and speaking tasks | Review Chapter 2 grammar 2 |@Do Chapter 2 reading passages © Introduce Chapter 3 vocabulary | @Do Chapter 3 listening and speaking tasks 2 [Review Caper 3 grammar oo Chapter 3 veading passages |@eReow Tet | Introduce Chapter 4 vocabulary | Do Chapter 4 listening and speaking tasks | Review Chaptor 4 grammar 3 review [202 Chapter 4 reacngpanoges 7 | Bewiow a roduc Copter § vocabulary | Tat fs caters tard pel ti | a | 4 [O Revow Chapters grammar | |® Do Chapter 5 reading passages O ntoduce Chapter 6 vocabulary |@Do Chapter 6 listening and speaking tasks Review Chapter & grammar Generally speaking, ou wil need at east 40 hours to cover all the material ofthis book. Nevertheless, ‘two types of schedule which are diferent in length of time are proposed for your consideration. The frst type is one that spans 10 weeks consisting 40 hours with two 100-minute sessions per week, The ‘one 50-minute session per week. In the later, itis recommended that vocabulary be covered in ful for short talks, grammar and reading, ‘one item should be selected in each section for class activities andthe rests assigned as homework. interviews, roleplays and discussion Included in the book ae highty recommended to improve your speaking sil {© Vocabulary ~ Fillin-the-blanks |@ Grammar Exercise |@ Solected Review Test 1 questions ‘© Vocabulary ~ Fikin-the-blanks | Selected Review Tes 1 questions |@ Writing assignment (© Grammar Exercise Selected Review Test 1 questions © Vocabulary ~ Fikinthe-blanks Grammar Exercise (9) Selected Review Test 1 questions Selected Review Test 1 questions ‘© Vocabulary ~Fikinthe-blanks |@ Grammar Exercise @ Selected Review Test 2 questions Vocabulary ~ Fkinthe-blanks |@ Selected Review Test 2 questions |B Wrting assignment © Grammar Exercise @ Selected Review Test 2 questions (© Vocabulary ~Fillinshe-blanks @ Grammar Exercise @ Selected Review Test 2 questions ‘© Do Chapter 6 reading passages aaa 10 | 8 leo Review Test? Selected Review Test 2 questionsLessons (© intreduce Chapter 1 vocabulary @ Do listening and speaking tal © Review Chapter 1 grammar Do Chapter 1 reading passages Dnwoduce Chapter 2 vocabulary @ De listening and speaking tasks (© Review Chapter 2 grammar |@ Do Chapter 2 read ‘O Introduce Chapter 3 vocabulary {@ Do listening and speaking tasks g passages Review Chapter 3 grammar © | 2 |@ 00 chapter 3 reading passages Review Review |Do selected Review Test 1 questions a (© introduce Chapter 4 vocabulary 9 | 4 (OReview Chapter 4 grammar Da Chapter 4 reading passages Introduce Chapter 5 vocabulary |@ De listening and speaking tasks (0 Review Chapter 5 grammar lo Introduce Chapter 6 vocabulery © Review Chapter 6 grammar a © @Do Chapter 6 reading passages | Review | ae 14 | RE po aleed Rv Te 2 a Review | 15. BENS [Do selected questions fom Review Tests 1 & 2 a2 | |2Do Chapter 5 reading passage en) coo | Vocabulary ~ Fillinthe-blanks |@ Preview 1 reading passag © Grammar Exercise 2 Selected Review Test 1 questions (© Vocabulary ~ Filkinthe-blanks @ Preview 1 reading passage © Grammar Exercise a Selected Review Test 1 questions © Vocabulary Fillithe-blanks (@ Proview 1 reading passage © Grammar Exercise Selocted Review Test 1 questions eres Lneons | Vocabuiary~Fikinthe-blonks @ Preview 1 [© Grammar Exercise (2 Selected Review Test 2 questions © Vocabulary ~ Fikin-the-blanks @ Preview 1 reading passage |© Grammar Eerie |@ Selected Review Test 2 questions © [Vocabulary ~ Filtinthe banks ‘2 Preview 1 reading passage © Grammar Exercise Selected Review Test 2 questions Selected questions from Tests 1 &2 | Review LessonsMYT) (Check the words you know before you begin this chapter. Use the list to review the words after you complete this chapter. policy | security urgent process | | ink cartidge | | store. | | projector | paper jam code documentcapacity compatible distribute recurring sfordableow Office life with a wide range of activities is one of the topic areas that most frequently ‘appear in the TOEIC. Specific topics and situations may include meeting arrangements, office {equipment operations, company routines, safety regulations, customer and corporation relationships, ee Warm-up © Describe the picture using the guided questions below. - fe ar i “ 2 What are they doing? 3 What objects do you see in the picture? 4 Describe the positions of the objects in the picture.Brainstorm Vocabular 5 Q Identify the objects or items in this office. © Then, make a list of words related to the office setting. ce era Ne ives photocopier fox spacious onsone & Vocabulary 1. authorize) authorization (0) @ The Marketing Department was authorized to release information about their latest product and the schedule before its launch © These files are marked confidential. To access them, you need to get authorization from the senior manager of your division, 2. supplies (n) supply) We usually store brooms, mops, and other ofice supplies in the storage room, @ The oil supply has increased this year, so the price has tumbled significantly. 1 The lake which supplies the city with water has been contaminated, 3 access (0) (injaccessible (od) @ Each employee is issued a login name and password for the Intemet; however, Visitors do not have access without authorization, @ Remote places such as Antarctica and North Pole are stil largely inaccessible for most of the people in the winter. 4 capacity in) The maximum capacity of the elevator is fifteen people. 5 compatible (2d) compatibility Before you install the new system, its important to check if its compatible with your current operating system. & For further questions concerning the compatibility ofthe system, please call our Technical Support. 6 replacement i replace @ Because of Zach’s resignation, we need to find a replacement as soon as possible to cover his work, @ According to the manual, you need to replace the water filter every three months to achieve the best results10 " 12 accommodate |i) ‘accommodations (0) 1B According to the news repor., the newly built stadium can accommodate up to thiny thousand people. 1B Who is going to arrange the accommodations for our trip to San Diego? conference (n) 1B The deadline for regietering forthe annual conference in Denver is August 15. attend () attendance (ni attendee (n) 1 The meating last week was well attended. Approximately 50 people showed up. 1@ The attendance for our 8 aim, class tends to be low, so we need to come up with a way to encourage our students to attend 1 Please circulate this form and have attendees sign up for one hour of volunteer work. premises (9) {@ Smoking isnot allowed on the company’s premises. If you velate this rule, youtl be issued 2 warning, device (0) @ The innovative tracking device just got patent and the inventor is curcently working with a company to mass-produce it. assemble i) assembly 0) 1B Read the user's manual before you attempt to assemble the components by yoursel. 1B The company has tried hard to increase productivity at their assembly plant. 1B The principal has called an assembly forall students to announce the important changes in the upcoming academic year, ons13 distribute) distributor (o) bution (o) 1D We're going to distribute the handouts about our recycling program. 1B During the trade show, all of the distributors and manufacturers usually show up With ther latest products 1B The manager has proposed some plans to reduce costs related to distribution. 14 recurting (oi) 1B Employee tardiness i a reeuting issue in our company. To improve the situation, we should ack every employee to cock in every day. 15 affordable (os) afford @ Housing around the office is not really affordable so most workers choose to live farther from the city and commute to work © We can't afford to lose this business deal. There's too much at stake. ‘ Match the words with their synonyms or definitions. tore Sern 1 accommodate © go to, tun up at 2 conference wallmatched | 2 pris © gue ut tae (ies attend 2 approve, consent to fap oe Gleaner | Se authorize © propery, building 7 compatible ® meeting, convention 8 replace © hold, have room for onsOUse the following words to complete “Meeting Room Policy: distbutor conference accommodate recurring ‘eepacity replace compatible supplies install allowed projector authorization (ie © This conference room can (1) ting Room Policy __up to 15 people. If your tear or department would like to reserve the room, please send Ms. Chen your request by ‘email, Reservations are made on a frst come, frst served basis. © Markers and other (2) are available in the cabinet located in the ‘comer of the room. Be sure to put everything back at the end of the meeting, ® You are free to use the computer the (3) _ and the printer in the room. If you have any problems with the equipment, please contact Mr. Martinez, Please do not (4) any software without (5), since the program you install might not be (6) with our eurent systom. *Note: There have been (7) problems with the printer in our @) room, especially with paper jams. The model we have is dated, so it simply doesnt have the (9) to handle the increasing amount of printing and copying. We have decided to (10), the machine with the latest model from the (11) I you have a large amount of printing, please use the other machine next to the employee break room. All equipment should be turned off, chars must be returned to the previous locations, and the room should be cleaned up atthe end of the meeting, © Smoking i not (12) in this room. owListening Listen to the following conversation. What seems to be the problem? Try to complete the chart below. Afterwards, compare your answers with your partner. Besa Brecon Drm Next, answer the following questions. 11 What ate the speakers talking about? G Not having enough copiers @ A mattunctioning copier G The man’s procrastination problem @ Abroken toner cartridge 2 Where are the speakers? G Inthe meeting room Inthe department store G Inthe office B Downstairs 3 How mary copies is the man trying to make? O30 G0 O3 oe4 What does the man mean when he sas, "Ive tried o gst to werk, but nothings happening"? worked so nothing happened! B The ting he tried didnt work ata B ‘No one showed up to help. B ies a8 good as it wa. 5 What will the woman do next? G Make more copies in the Markoting Department Call ina technician Postpone the presentation until one otiock @ Ask another person to schedule repatr work ca pee ee ee ac ofthese two words isthe stress position. In 13, the stress is een ee ea oweT) Q Listen to the conversation and write down names of objects or places you hear. Con: ao Next, answer the questions. | 11 What are the speakers talking about? B Amap B A cleaning tool G The storage closet The spill 2 Where isthe item now? B Inthe storage closet 1B Behind the door G On the kitchen counter D Inthe kitchen wr aed : eee eee Pere ea ene tes eee ae ato ee ae 020| D | Speaking ; c, Work with a partner and try to get information about each other's company. First, write down questions for each category. ‘2B What's your name? or May | have your name? Name rn Company + head fice factory + products or services =e Job title is Number of emplayeas For student A's personal profile, o to ‘Audio scripts’ page 168. For student B's personal profile, goto ‘Audio scripts’ page 181. onox Cree Student B Name ft = | | ‘Company fs me a2 + head ofice | * factory | + products or services Job title rs Koa Number of employees‘A suffix i the part atached to the end of a word. t usually indicates the words part of speech. Therefore, it's important to know the common suffixes. ‘The following tale provides the mast common sufines to nouns, adjctves, verbs and adverbs. Q Ty to add two or more words to each suffix. ee Sunes Nouns abstract) ‘attachment, entertainment sess | kindness, sadness, | sion, sion | discussion, transition, 2 ity capaci, bly, ae sence, -ance | imporance, preference, i Nouns peopl oor advisor, generator, a things) er writer, juicer, verbs % | not, identi, i ‘n | widen, straighten, : ine | systema, customize, : adjectives | al national, practical, —_ ae sive creative, selective, te heroic toe, i -able, ible flexible, breakable, _ -ous famous, ambitious, _ fa sul hopeful grateful | “ish sluggish, snobbish, y rock, Adverbs 4 slowly, actively, 1 Adjectives +-1y= Adverbs. xamples quick, carefully ++ Nouns +t esl in adjectives that bear the quality ofthe original nouns. Examples: ‘Henly, timely, orderly I eeesesenssseensseeeeenescemenssennsetenestattsatentenscenneniesecssetads os =028 Although a word's part of speech can usually be identified by looking at is sufi, i is essential that you know the functions of each part of speech and its order to be able to use ‘it propery in a sentence, In Pat 5 of the TOEIC, sometimes all the four choices (A, (8), (), ‘and (0) are the same word with the differences only in suffixes. ‘The following table briefly intreduces the gonatalerderof common pars of speech Eo oe jective | adjective + noun an effective method © adverb + adjective (adverb precedes: | @extremely radical adjective to madly acheive) © increase gradually Adve © (advert) + ver adver) adver can either precede or fellow verb when it | ee [a phone drecory modifies verb} | | ) Q Determine the part of speech for each blank. Does each blank require a noun (N), verb (V), adjective (ADJ) or adverb (ADV)? 1 The benefits for our members include a free newsletter, 24-hour support and a 30-dollar coupon that can be used on your next purchase. 2 Due to incident, the concert has been postponed 3 Ist possible wo our staff meeting till tomorrow afternoon? 4 Welll send you the __ number via email once we receive your order 5. The results of the study showed that young people aged 18-25 spend more than § hours online 4 This printer is so that, according to the manufacturer, it wil last more than 6 years,QA word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. 2s 1 The benefits for our members include a free monthly newsletter, 24-hour support and 2 30 dollar coupon that can be used on your next purchase, B technique B technician G technical ‘technically 2 duet iroumstances, the concert has been postponed indefnitly. B foresee B unforeseen G foreseeing unforeseenly 4 Ist possible to cour staff meeting til tomorrow afemoon? BD be rescheduled G reschedule rescheduling being reschedule 4 Well send you the number via email once we receive your order. confirming G confirm G confirmed B confirmation 5 The resus of the study ____ showed that young people aged 18-25 spent more than 5 hours onine daly D clearly B clarity G clearness B clear 6 We have problems with our photocopier. W's time to replace it with anew B recurred D recurring G recurrence B recur026 7 The machine we are currently using doesn't have the to handle the number of orders we just received. 1 copaciy B cabinet cable B capable 8 Employees are to submit time sheets by the 25" of each month so that ‘the payroll office can distribute paychecks on schedule. D require B requiring G requirement B required 9 Its important to choose an sized air conditioner for your office as larger models usualy consume more energy. appropriate B appropriateness appropriated G appropriately 10 Thisprimoris so that according to the manufacturer itil last more than & your duration © durbity durable B duroblyRead the following text-message chain Jim 10:04 It looks lke there will be around 50 people attending the conference next month, Its more than what we expected, Meiho Well, that’s good, That means a lat of people ave interested in the topic. Jim 10:10 However, the room we booked can't accommodate so many people. We might need to request a room change. l wonder if they have a larger room available fon that day, Meiho 10:12 Please check with Mr. Crane about the availabilty ofthe room. We need to take ‘care ofthis by the end of the week. Also, make sure that every attendee has free access to the Internet. Jim 10:15 No problem. By the way, should we bring in our own laptop computers? I think they have technicians who can set up the equipment for us before the conference starts Meiho 10:17 \We can have them set up the equipment, but to be safe, we'd better bring in ‘our own laptops just in case theres any compatibility problem. Well, just keep sme posted. Thanks! on028 1 What's the problem with the conference next month? 1 Tho conference center dovsnt ofa fre Intemet. The room doesnt come with laptop computers ‘The number ofatondees excoods their expectation, D The technicians arent avalable to set up the equipment. 2 At 10:17, what does Meiho most likely mean when she writes, "Well, just keep me posted”? ‘She wants Jim to post the information for her. She wants Jim to send the information by mal ‘She wants Jim to keep negotiating with Mr. Crane. She wants Jim to give her update, 3 What will Jim most tkely do next? B Confirm the room Gi Set up the equipment in the room ‘Ask Mr, Crane for a room change Check the compatbilty of the laptop computers [ERENT eed the email on the next page and answer the questions | 41 Who wrote the letter? What department does she work in? 2 Who is the recipient? 3 When was the email message written? 4 Whats the topic of the message? 5 Which sentence in the frst paragraph tells you the purpose of the message?sl ERS fice security and safety ‘As you all know, a breakin incident occurred late Fiday night last week, Fortunately, no one was hurt and the loss was kept to minimum. Therefore, fm writing to remind you ofthe rule regarding office security and safety. General Rules for Office Security © Do nat leave any confidential materials or data in the fax machines, photocopiers, or printers. Make sure you lock the doors, both exterior and interior, f you're the last one to leave the building, © Be sure to wear your pass when entering the building. If you lose your pass, please report it tothe Human Resources immediately and apply fora replacement. © If unplanned afterhour access is necessary, please inform our security personnel. © Report any unusual actities or suspicious persons immediately. Visitor Control and Procedures © All vistors should sign in and sign out atthe reception and should be ‘accompanied by our employees. Do not let them wander around our premises. Visitors do not have any aecees to our computers and Internet without ‘authorzation. If you have any further questions regarding the rules, please fee! free to contact me. Thank you for your cooperation Ashley Kim Human Resources 029030 What is the purpose of the email? B To inform employees of a recent incident Gi To advise employees to be alert To remind employees of the company's rules B To war against thelt by visitors ‘What does an employee need to do if he wants to come tothe ofce ater regular office hours? B Apply fore pass Gi Report to the Human Resources Department Notify security personnel i Sign in as usual ‘The word “confident is closest in meaning to: G confident G private published archaic According to the email, what happened last Friday? B Someone kept breaking something B Something was broken by accident. G Someone entered the office without permission. \What should the employees do when they enter the building? B Signin G Report to the Human Resources Department immediately ‘Wear their passos Inform security personnel What's true about visitors? ‘They need to report to the Human Resources Department. GB They naed to be escorted by employees. G They can wander on their own as long as they signin properly. B They can use the Internet with a special pass.Writing him > Task: You work in the Human Resources Department. You're going to write a message to all of the employees about the upcoming staff meeting. Use the note below to guide your writing. To From: Date: ostWi Cultural Events Check the words you know before you begin this chapter Use the list to review the words after you complete this chapter. sell out schedule leisure collection subscribe to contibute sallery ‘guided tour ‘award | t t ceremony directorswuang yemng Ooss ‘The broad topic area of cultural events may include specific topes suchas film reviews, author Introductions, how to buy tickets to music performances, charity campaign propagandas, book fairs, and museum tour instructions. ts important that you learn relevant vocabulary 0 ‘each situation/setting, and sometimes you even have to be familiar with short introductions ‘over voice messages, In general, the topics in connection with cultural events are not likely tO ose big challenges to you as they are mostly related to everyday situations rather than those related to office life, which may be difficult to some learners. Warm-up Q Study the flyer and answer the questions on the next page. ~ - tival QSimmer Suse Jazz singers: Lisa Balwin Rob Polinsky + Great Music ‘Raise Money ‘Help Children in Need + Saturday Night 7 .m.-10 pm. + Conta Park, #230 Maple Sveet, Livingston, MO Tickets $20 + Forfurther information please email helpchildren@yhoo.com11 What kind of event i it? 2 Who will be there? 3 Whats the purpose of the event? 4 How much does it cost to join the event? 5 How can you get more information about the event? © Can you think of more activities and cultural events? Add more words to the list. singer os fama036 a Vocabulary premiere (n () 1 The latest work ofthe famous director, Ricky Bourn, premiered last Thursday. 1B Tom Cruise arrived in Taiwan last week forthe premiere of his latest movie The Mummy, 2 charity) charitable i) 1B Several celebrities and entrepreneurs attended the charity event fo young gitls in poor arees. smpomering 1B Despite his busy schedule, Jim volunteers in several charitable foundations and organizes an annual food drive on Thanksgiving. 3 exhibition (n) A large crowd turned out to see the exhibition of ancient artifacts from Minor Asia, 4. audience ni) 1B The perfarmer received a 2-minute standing ovation from the audience. 5 donation (n) donate ( © Donations flooded in from different countries after people learned of the severity (of the destruction and the number of casualties caused by the earthquake. 1B Due to the shortage of blood supply at some major hospitals, the radio program announcer asked people to donate blood to meet the unusual demand. 6 sponsor ov @ A lot of cultural events are actually sponsored by international corporations {@ The names ofthe sponsors ae listed in the brochure. 7 invite Invitation (o) 1 The invitations to our company's 25” aniversary should be sent out no later than Friday 1 Several government oficial as well as celebrities wee imvited to attend the ‘pening ceremony ofthe championship game.10 1" 12 13 “4 15 celebrity in) 1D Sean Dawson, a celebrity chef, just announced the grand opening of his posh sushi restaurant lacated inthe financial dstriet. venue (n) @ The newly built stadium will be the venue for the upcoming world soccer games, which were estimated to bring in $4 billion in revenue for the cy admit ‘admission (ni) i ow @ If you present a valid student ID card, you can receive a 10% discount on admission. Children under 12 years old ate admitted free of charge to the public museums inthe city, rehearse ( rehearsal ( 1B Our school’s drama club will meet on every Thursday ofthis semester except during midterm and final exam weeks. The rehearsals for the plays are usually scheduled on Sunday afternoon. {© One important suggestion for avoiding stage fright for public speaking is to rehearse several times renowned (a) 1B The world-renowned orchestra just announced the schedule for their world tour this year matinée (o {B We should go to the matinée to take advantage of the discount. concession (n) |B Would you lke to get some soda and drinks from the concession stand? intermission @ During the intermission, the audience can get drinks and refreshments prepared by the catering company.Q Match the words with their synonyms or definitions. 1 ‘sponsor ® place 6 exhibition. | © famous, well-known totes 038QFill in the blanks with the words from the vocabulary list. Change the form of the word if necessary. ic en From: eed eer Dear Al, The award winning documentary A Tole of @ Sperm Whale directed by Andy Wott will Andy Wot isa director who has won several awards for his prvious work. fon August 1 This documentary has received acclaim from environmentaliss and mavie erics, Before the showing of the documentary there will be an opening ceremony hosted by actor/comedian Jim Jenkins, Without @ doubs, the ceremony will be attended by soveral from the enterainment industy. The ‘or this event isthe Galaxy Theater ‘Our company is proud to be one of the of this great ‘vent. The Human Resources Department has reserved 50 tickets to the ‘ceremony and the movie Tickets are priced at $40, and S0% of the profs will bag to two local orgorizations: Save ‘Our Ocean and Feed Our Children. The Human Resources Department cordially you to participate in this event and contrbute toa good ‘cause. Ifyou ae interested, please contact Sandra of HR Department by the ‘end of Friday. Since the tickets are liited,they’e available on a fist come, fst sewed basis Sandra Siver Human Resources Department 332.9120 ext. 18 c, aaa 03940 O Pre-listening Activity Work with a partner and take turns asking the following questions about music. Gran Crerrns Sater 1 What types of music do you like to listen 23 0? 2 When do you usually listen to music? | 3 Do you like to go to concerts? a 4 If you have a chance to go to a concert, 7 whose concert wauld you like to go to? 5 Do you have a favorite singer or band? 7% How often do you listen to the radio? Cree ater 1 What kinds of music do you listen to | 2. when you're sad? 2 Do you lke singing? De you sing along | when listening to music? 3 Do you like to go to KTV? Why o | why not? 4 Which songs have you been stoning to | 2 lately? 5 Do you subecrbe to any ruse srviens | 0 do you doweloed musi online?Now, listen to the following conversation and (qg3p) answer the questions. 1 When wil the orchesteperorm? Thursday Friday > Friday and Saturday 1D Thursday though Saturday 2 On what day are they most ikely 1o go to the performance? @ Thursday G Friday Zz Saturday ‘They won't go because the tickets are sold out 2. 3. What doss the woman suggest about the tickets? z G They will sell out quickly G They can get a discount tomorrow. G They are on sale now. The purchase comes with some hot cakes. ‘4 What wll they probably do next? B Goto the concert on Thursday @ Move the corporate dinner to Thursday B Buy the tickets on Thursday © Goto the concert on a diferent night Cee a een] eee ee cf sign er eee i mation is eee ear ont© Preslistening Activity IEE Movie Genres | —- - action comedy shller mystery horror classic animation sciencesition romance documentary adventure fantasy O Interview your friend about movie watching. Add two more questions to the list 1 Do you like to goto the movies? 2 Do you usualy buy snacks atthe movie theater? Why or why not? 3 What's the best mavie you've ever seen? O totes© Listen to the following talk and answer the questions. 11 Who isthe talk intended for? GB The restaurant waiters ‘The customers of the theater ‘ G Allthe moviegoers @ The clerks atthe concession stands in a theater 2 Whats the purpose of the talk? To show the survey resus 1 To ge workers pep talk To atract moviegoers To announce price changes squana eam) 3 Look at the graphic. The price of which snack wil be reduced? Soda | Nachos | Popcorn | French fies | Hot dogs # of v 5 55, so [as 25 B soda Gi Hot dogs G Nachos B French fies 4 What does the speaker say about soda? 1 edocs sll that wel Its the major source oftheir profits rom snacks. G The price wll be reduced by 10%. i eean boost sales ofthe tickets '5 What's the reason for the change? 1D To follow the current trend B To inform customers G To attract more customers To reflect the cost a eee : cor from the talk osDp) Speaking Q Invite your friend to an event Invite your friend to the following event. Try to d the meeting time and place. ide on the da ~——~Tu Rock BAND, PHOENIX, IS HERE THIS SUMMER! July 6,Priday 7 pm. | July 7, Saturday 7 pam. | July 8, Sunday 2 pm, | DestnyArena + Purchase tickets online + Pies rom $300, $800, $1200, $1800 + Would you lke to 2 | Sounds great! ‘it doesnt work for me + How about 2 +d love to ae | + Ace you available on 2 + Great idea! pis evee. +m afraid | cant, because oaYears, Centuries Time 2012, the 18 century | > May 4 6pm EB. z 6 oiock Seasons Days michight >the summer ~ Labor Day | 000 pee ato oak night Months Monday morning * March, Jly Times of Day the mening the evening + No preposition is required before next or ast. @ Your take-home exam is due next Friday. | © other propestons » within, over Use thin or over before a perio of time. |The company promised to fish the projec within 3 months B other phrases + by tim) + not. unig) + bythe ond of {xno + in time + no later than (ime) + everytime 18 Due tothe blizzard, we wont be abe o ship your order until nest Tesdey ng ossCountries, Continents Streets Places > Japan, ltaly, Europe = Main Street the post office the station afthe bus stop es ana + Bein, London the inthe plane, tho boat | Other places A vartace * Loasion (in) athe car > the desk, the floor, fee | fin) the office the balcony hors | (a hol | oterteuenty aed preposion bel places | aces oa =the _ tla | + oughta «andere * above otc + long toe) 046a Q Fill in appropriate prepositions for the following sentences. More than one answers might be possible for each blank. If no preposition is needed, put an "X" in the blank. (Our fight is scheduled to land Fullerton Airport Psychology 101 will meet Tuesday and Thursday 10am. ‘the past 2 years, we've been working with a consultant to boost cur sales the region, You can see hair products located aisle 6. ‘The charty concert will be held June 21% Vieora Hall Please submit your application Friday. ‘The decision cant be finalized —_ we get the confirmation from the director 8 The client said that he will stop by the office _ Thursday afternoon. 9 John's trip to Milan is scheduled next week, 10 What do you usually do weekends? ow aaa nailone bei Reading Read and answer questions Dear Ms. Freemen, ‘As you are a valued client of GTC Consulting Fim, itis our pleasure to invite you to our 25% anniversary celebration, which will be held on Saturday, August 30° We have organized a number of activities to celebrate the founding of our company. Enclosed is the detailed program for the day's events, All ofthe activites wil ake place at Mayflower Hotel on Madison Avenue except the morning activites. You'e invited to the activites forthe whole day, but iis possible to attend part of the celebration. Since the number of seats for some ofthe events might be limited, we advise yu to reply to this invitation as soon as possible. To secure your place, please send an ‘email message to amychung®gte.com by the end of July We hope to welcome you to our celebration Encl Sincerely yours, Ay Chung “any Chung Directo of HR, GTC Consbing Fm‘GTC Consulting Firm's 25% Anniversary Celebration Time Activity 10:10-11:00 | Opening speeches by CEO, Adam Welter ‘and by special quests ‘A guided tour of the company 12:00-2:00 | A buffet lunch prepared by celebrity chef Oliver Entetainment by renowned singer, Lady Pompom and the rock band, Indigo Blue (Ballroom A, Mayflower Hotel) ‘A look back on the history of the company followed by a lucky draw (Conference Room 305, Mayflower Hotel) Gala banquet hosted by John Shriver, the vice;president of GTC ‘Consulting Firm, Special guests include our city mayor, Bill O'Connor ‘and Steven Cohan, a star lawyer specializing in patent law. (Chauncey Hall, Mayflower Hotel) 4 Note:The rafle ticket for prize-drewing is $30. It can be purchased in advance of on-site, 30% of the money will go to Blackwell Wildife Association, and the rest wll be donated to Big Brother Foundation dedicated to helping children who sulfer from terminal illnesses.00 Q Answer the following questions. 1 Whats the purpose ofthe lter? To invite canto & fnerasing activity To invite guests to a companys anniversary G To invite the cty mayor to paricipate in the celebration 7 promote thei new products, 2 On what day wil the celebration be held? Bvuy3t B May 30 G August 15, B August 30 3. What is enclosed with the letter? GB A raffle ticket order form GB A registration form ‘A map GA schedule forthe event 4 How much will GTC Consulting Firm give to Big Brother Foundation per ticket? @ 320 as B33 sai 5 How can a guest participate in the prize-drawing activity? B Send a confirmation letter @ Call Ms. Chang by the last day of July Buy a ticket D Sign up for the activity 6 Which of the following activities will be held in GTC company? Speech by each guest. Tek by the company's CEO Speech by the mayor Talk on the company history 7 Inthe detailed program, the word “renowned! is closest in meaning to: Brow GD famed G prizes B valuedaed s pens Cee an ay See eet rd ee er ontibute teat Q Place the following lettered parts, A-G, into the letter. B 502 Stoughton Street, B Dear Sir or Madam: Champaign, i 61020 etn 8 Yours ely Baye G Robert Moon G Customer Service Department Culture and Entertainment News Agency 330 Bayview Steot San Francisco, CA 91020 1 A, 502 Stoughton Street, Champaign IL 61020 2 3 4 Fm wring to you about my subscription to Culture and Entertainment Newsletter, hich will expire in December. {ve enjoyed the diffrent kinds of articles you have in the newsletter. However, in September, | wil relocate to our Tokyo ofice and won't be able to receive your rnewsleter anymore. Therefore, Id like to cancel my subscription starting in August. By the way, wil it be possible to receive a refund forthe remaining 4 months? ostoz Q Answer the following questions. 1 Whatis the purpose of the letter? 2 Whois the sender? 3 Who isthe recipient? 4 What does the sender request? totesWriting Imagine that you're going to have a birthday party. Plan the date, time, place, food, and entertainment for your bithday party. Write an invitation to your friend. Be sure to use the ‘imeplace prepositions appropriately. + Fm having, * Could you please let me know if? * Hope to see you there + Would you like to join? + Please reply by. + Hope you can come + Fm going to have, ‘swuang jean)O54 Check the words you know before you begin this chapter. Use the list to review the words after you complete this chapter. | | submit | aa 4— employ interview seek ability reject salary | wage responsbitiycandidate hands-on internship applicant certicate eet “compensate tcomplsh pension086 oS Specific topies may include résumés, job advertisements, job applications, job interviews, ( Personnel is an important topic area that has a high frequency of occurrence in the TOEIC, ef. Is vital to be familar with words and expressions related to these topics. # Objective Experienced and ambitious business professional seeking a challenging project menager position LIARS ATTN RIT sane Personal Info | First name: Tery |Last name: McGraw © @ 909 orchard Road, Being © 86.215 302.9047 Education September 2010~June 2012 Executive MBA, Graduate School of Business, Northwestern University, IL USA Courses included: Financial Accounting, Risk Management, Global Human Resources Management, Cost Management September 2004-June 2008 BA Economics, University of Indiana, IN, USA Principle studies included: International Finance and Trade, Economics of Human Resources, Macroeconomics # Work Experience October 2012-present Project Director, GTC Holdings, Bejing Responsible for designing and implementing various projectsSeptember 2008 June 2010 Consultant, Lee & Lee Consulting Fim, Hong Kong Responsible for developing recruitment plans for enty level salespersons skis Languages spoken: Chinese intermediate), English (native) and French (proficient) Computer skills: Microsoft Word (Word, Excel, and PowerPoint) @ References ss ‘Available upon request a 11 What kind of positon is Tery McGraw looking for? 2 Where does he live now? 3 What does he do now? 4 What are his jab responsibilities? 5 Whore did he go to college? ‘What was his major in college? 7. What languages does he speak? 8 What was his job in 20092 Does he provide his references? os?058 8 Vocabulary human resources (n) @ The new employee orientation, organized by the Human Resources Department, is scheduled on Monday. résumé (0) CV= curriculum vitae @ Have you ever heard of video CVs? They are quite popular now, it’s important to modify your résumé for different job applications. qualification o) quality qualified ac) | dont think Jane has the required qualifications to be a global brand manager. To be qualified for this positon, you need a background in international marketing as wal as at least 3 years of experiance, @ To most people's surprise, last year's champion swimmer didnt qualify for the Olympic team. requirement required c) @ The requirements for the project manager position inchide a callege degree in business or pharmacy and 5 years of work experience in a major pharmaceutical company. All workers are required to submit monthly reports to the division head, vacant (a) vacancy 0) 1B The brand manager positon has been vacant fora long time now. It hasn't been filled since last summer. There's a vacancy for an entry-level computer programmer position at Deka Tech, which is sted as one of the top tech companies in the county, candidate) @ How many candidates should wo callin for interviews?7. hands-on 2c) 1 Jim has great hands-on experience in the shoe manufacturing industry 8 internship (o) interno} @ John Intermed ata big international accounting frm last summer. @ To increase your work experience, you should apply for an internship every summer breek 4 £B Jim isso lucky that he just landed a job a an intern fora heayy-weight ‘congressman inthe state 9 applicant apply) 9p 3 1B The deadline for scholarship applications is Thursday. terested in being a convenience store clerk should apply in person by 1B Applicants should mail their résumés and cover lattors to the personnel office by the deadline. 10 cotificate(n) Participants will be issued certificates upon completion of a 36-hour training 11 recruit v) recruitment 1B Planning ta expand into a new international market, the company has decided to recruit ton more sales representatives in the next 6 months 1 All new recruits should attend orientation and a one-week training course. 1B Recruitment is much easier in the summer when college graduates are fresh out of school, 12 compensate) compensation (o) 1B The company will compensate you forall the expenses incurred during your business ti. Compensation wll be calculated based on performance. 059080 13. accomplish) accomplishment) accomplished (ad) @ The manager has been promoted to regional director due to his accomplishments in the last 5 years with the company. Jim is definitely on the right track. he keeps doing what he is doing now hell bbe able to accomplish much in his career. i The newcomer proved herself to be an accomplished surgeon, 14 pension n) 1B Jamie is staying with this company because their pension scheme is far superior to others’ 15 reference in) referee) @ To apply for this position, you need to send two laters of reference along with ‘your résumé. @ Job applicants should list atleast 2 referees on their résumés, EFS aeons Match the words with their synonyms or definitions. Bina eee 1 recruit © involving actual participation or doing 2 ___ pension © complete; achive 3 compensate © a lit of work experience and education, et. 4 accomplish 2 hive 5 qualified © necessary éplnsncy, empty 7 required © make up for something or someone 8 vacant © the money you get ater you retire 9 hands-on D personnel ofice 10 Human Resources| © centfied, sled Deparment—_— @RSianekeoneaen © Complete the following sentences with the words from the vocabulary list. 1 On their fist day to work, new employees should report to the Department to fil in the employee profile and get an employee ID pass required {or entering our ofice building, 2 Although Jim doesn't have a college diploma, he has alot of experience in sales. 3 Ws best to make @ hotel reservation because most hotels rarely have during the peak season, 4 Young people do not care that much about th plan the ‘company offers since they are young and they do not intend to stay with the ‘company for a long time. 5 Have you come up with a plan yot? You need to list the requirements, job responsibilities and the deadline for submiting applications. {5 Do you know that employees who were injured during our office renovation are seeking for their injuries? 7 The Accounting Department would like to know the system # ‘they are going to intall this latest accounting software 8 Terry is such an planist, He has won the annual young artist ‘award two years in a row. ost© Complete the notice with the following words. Change the word form if necessary (for example, plural form). Attention Job Seekers!! Come join our annual job fair on campus next Friday, May 13% from 10% am. to 4 pam, The fair features more than 40 major in the county. “The representatives from these companies will be here to introduce their companies and look for qualied to for approximately 100 parttime and fulltime job swudents who re interested are to bring copes oftheir uptodate thats their sch a2 educaton, work experince, sil licenses or ‘on that day. The representatives wil conduct ________on st, Rogardiess of whether you're locking for summer ‘opportunities or fulltime positions, attend our annual job fair next Friday to take advantage of this great opportunityQ Listen to the following conversation between a man and a woman. ees rene a oe 1 Who ate the speakers? G Collesgues G A client and an office worker G Job candidates B A director and her subordinate 2 What are they taking about? G Now year's contract B Werk schedule confets Having Sanda fil in thelist ‘Availabilty for interviows 3 Why does the woman ask the man for help? She might not be impartial. Gi She's worried about a heavy workload, G Sho thinks the man is experienced. ‘She wants to take turns with the man, 4 Look at the graphic. Which interview will the man probably miss today? B Eugene Stone's B Mark Ng's G Debra Lee's @ Norman Kobashi's 5 Which of the following is tue? 1B The restaurant is fr from the offic. G The mecting with the client might go longer than expected. G Only 10 applicants have applied forthe job. Sandra wil moot with the clients instead, os{6 What does the woman mean when she says “Il ask Sandra to filin for you"? 1 Sandra wil filin the fre fr hie i Sandra wil meet the cient for lunch Sondre will goto the interview instead B Sandra wll inform the candidate. 7 What will the man do next? Callthe clent and reschedule the meeting). Ask Sandra ofilin the form G Go to the interview now DB Meet the client SRE Go) Q Listen to the following talk. (On the time line below, ist 5 to 6 important events in Amy Ricci life. | | a a ae Answer the following questions. 1 What's the purpose ofthe talk? B To-explain the topic ofthe seminar To give background on the speaker G To promote Dr. Rice’s latest book To discuss the importance of the ocean 2 Which ofthe following is NOT true about Dr. Ricci? She sa marine biology speciale, G She cid’ have any work experience prior to her graduate study The novel 20000 Leagues under the Sea sparked her fascination withthe ocean. B Her family moved before she entered collage 3 What will Dr. Rei do next? 1D Give a talk Sign her books Publish another book Introduce another speakerDp Speaking Imagining that your school orchestra Is recruiting @ new m view between the leader of the orchestra and the applicant. Q You're the leader of the orchestra. You're going to interview student who is interested in joining the orchestra. First, use the table below and write down questions you want to ask the person. When you're done, ask Student B your questions. Q The person's name YS. Can | have your name, please? Kind of musical instrument v Number of years playing Favorite musician a Pic scpernes ta bandtcheam -_[im EY B “Time availabe for practice Q You're interested in joining the orchestra. List your qualifications below and answer Student A’s questions. First, make up your personal profile. [28 My name is Kind of musical instrument Number of year playing Favorite musician re Past experience in the band/orchestra (2 Es = Time available for practice 05s:‘The Present Simple is often used to expres fats in the present or habitual actions, When ‘denoting habitual actions, this tense soften used with adverbs of frequency. For this reason if || youspot one of the fllowing adverbs ina sentence, itis very they thatthe sentence expresses 2 habitual action o 2 routine. Advetbs of frequency: always, usually, often, sometimes, seldom, rarely Form Usage Time marker Bare infrtives without | @ facts inthe present always, usually, often or with sles (© habitual actions or routines © She works for an Intemational pharmaceutical company. © | usually take the tran to her office. Eo The Present Progressive is used to express a) acts atthe moment of speaking, an (b) ‘actives that have begun but haven ished and are gong on at present. Form Usage Te marker amisiae ing | @ aches a the moment of peaking now, curently at present 1 scoviies that hve bogun but havent at the moment fished andar ging on present | © She is lisening to a podcast about English learning © usualy workin the Sales Deparment but fm helping out inthe Marketing Department this week. The Marketing Department is understaffed this week, © They are taking four courses this semester. + Pay attention to subjectverb agreement and make sure that the comract form of the verb or be is used ‘A verb must agree with its subject in number (le singular r plural) Example B Jim usually checks his email when he arrives in the offic. ‘As the subject fim (tid person singular), you must add sto the verbs "check" and BW Jane's parents are staying with her this week, The subject is Jane's parents, which is thie person plural oa plural vee ar) is needed, | |‘The Past Simple is often used to talk about acs or actions that happened ata specific ime inthe ‘past Common time markers of the Past Simple include ago, ast week, ast month, in [past ime, Form | has or actions that ee | happened a a specific | time inthe past | | yesterday © She graduated from Beijing University and got @ degree in science in 2004 © Jim met his wife at @ party 3 years ago. ‘The Past Progressive Is used to denote an ongoing action ta speci time inthe past. Form Usage Time marker “ongoing actions at specific | at that time points of time in the past. at 7 pam. © What were you doing at 10 pum. yesterday? © We were discussing our revised proposal for the stadium. woslwere Ving ++ The Past Progressive is olen used together wit the Past Simple. When this happens, he ast Progressive describes a longer, "background action or situation that had happened for some time (k) and the Past Simple describes the action or event (8) that interrupted the frst The chart below shows the time and state of the two actions as they happened. The Pat Progressive i used to denote (A) and the Pas Simple is used fr (8). overt B et Pomnceh Past Progesshe Sat Simple 1 Jim broke his leg when he was playing soccer last wook. @ | was taking 2 shower when you called lastnight. \ sss eis soe oer068 Q Use the appropriate verb tenses to complete the sentences below. | 1 George: (take) five courses this term, Bus 00.14 (run) every 15 minutes from 6 am. to 9 pim., Monday through Saturday. 3 Before joining our company, Emma _ (be) an administrative secretary at ‘Smith & Smith Consulting Firm 4 The construction team {complete} the housing project one month ago. (ist) Budapest and Vienna in 1998 6 Currently the marketing team (work) on plans to promote our new product | 7 We usually___(have) our status meetings on Monday mornings. | || 8 The deli across the street just (raise) their prices again this month, 9 Tim accidently —_ (hit) the dog when he (drive) hore last ight. 101 __ (work in the IT Department but help) out in Technical Support this week. eed cea Q Ready for the next step in your HR career? A great opportunity to join one of Hong Kong's high- 4 profile advertising and marketing agencies. “# Company Background With estimated earnings of approximately $50 milion, Ginko International ‘Advertsing and Marketing Agency is ranked number 10 among the top 20 advertising and marketing agencies in Hong Kong by Businoss Tabute ‘magazine. Situated at Centra, the financial district of Hong Kong, Ginko International Advertsing and Marketing Agency has over 1,000 employees and three overseas offices in Shanghai, Singapore and Taipei. We expect to increase our revenue by 10% within the next 1-2 years and expand our services into Southeast Asia over the next 5 years. Currently, we are seeking {an HR advisor to join our energetic and lively HR team. jou “+ Responsibilities ‘As an HR advisor, youll work closely with senior HR managers and assist them to ensure that all aspects of HR work and services are well planned, coordinated and delivered, Specific responsibilities include the fallawing: Plan and support employee training and development programs. ‘Support and maintain employee relations ‘Oversee the recruitment program Ensure legislation and policy compliance Werk on employee evaluations and review projects and their Implementationo70 “# Requirements and Qualifications ‘The ideal candidate will have the following qualifeations © At least 5 years of experiance in Human Resources, preferably in advertising or marketing firms © A bachelors degree in Business Administration with emphasis on human resources or personnel management. An MBA degree isa plus © Strong verbal and writen communication skills © Superb attention to detail “To apply, please send your résumé and cover letter to the address below no later than Friday, October 12. Upon receipt of your application, @ confirmation letter will be sent out via ‘email. Sharon Leung Manager, Human Resources Ginko Intemational Advertising and Marketing Agency 4 Queen's Road, Central 1 fafa] fetetefat=f={=[=[=[=]=‘Answer the following questions. 11 What department wil the applicant probably work in? B Marketing B Advertsing G Production B Human Resources 2 Which of the following duties is NOT included inthe job description? Supervise employee hiring Gi Implement agency’ policies G Minin business relations with suppl B Devise employ assessment plans 3 Which of the following is required? B An MBA degree Previous work experience in advertising or marketing agencies G Strong management skis @ A business management major 4 How can the applicant apply? B by mail By phone G in person B Online ion Ginko International Advertsing & Matketing Agency 4 Queen's Road, Central Hong Kong October 4 Dear Ms. Leung, "mm writing in response to your ad in The Sunday News Gazette. Im vary interested in applying forthe Human Resources advisor position you advertised. | graduated from Chinese University of Hong Keng in 2010 with «a bachelor’s degroe in business management. The courses | took include performance leadership, contemporary employment relations, and emplayes {and organizational development. | have worked as a junior project manager inthe Marketing Deparment at a local advertising firm, Ommicloud, for 5 ‘years, My work at Omnicioud has allowed me to develop strong people management and market analysis skill. In addition to my native language, Mandarin Chinese, 'm also proficient in Cantonese and English. Enclosed is my résumé, Please don't hesitate to contact me at lsachen®@qrail ‘com i you have any questions or if you need further information. | believe | have the experience and abiltes you're looking for and | am confident | am well suited for this position. look forward to hearing from you. Encl Yours sincerely, Lisa Chen11 What does the applicant include with this later? B Cover letter Gi Lotter of references G Résumé Application leter 2 How did the applicant learn about the job opening? B By word of mouth G From an employment agency G From a headhunter From classified ads in a newspaper 3 Which qualification doos the applicant possess that is NOT required forthe positon? Language skills Work experience in an advertising fim 4 5 years of work experience 1D Courses in human resources aun eee es eer eect eee Cec eos er ea Cay: eae ere Se ee ith the Listening Comprehension Sectio eect ee raphrases in the reading te een ee te) os eer Cee ee hat the word eee et oe ene em ee oer) o73ona Writing Résumé Writing Your schoo! library is looking for part-time student workers. See the help wanted ad below. omnes eee ae Pea ee ee Do you want to make some extra money during the break? ee ee ee APARE Help needed in the school library |} ‘Our library is Looking forfour parttime student workers forthe summer session. ‘Work hours: Flexible, 4 hours each day, Monday through Friday Hourly pay: $10/hour Requirements: © Applicants must be students at our schoo. , © No experiance is required, However, previous parttime work experience is prefered. © Applicants should be familiar with computer word processing and have good social and communication sls. © A working knowledge of English isa plus.EES “4 Personal Information First name: Last name: ee o oe os youuc 4 Work Experience # Language and Computer Skills076 ‘You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement. 1 Mark your answer, 2 Mark your answer 6 Mark your answer 7 Mark your answer 8 Mark your answer 9 Mark your answer. 10 Mark your answer. 3 Mark your answer 4 Mark your answer. e508 ee008 5 Mark your answer. You will hear some conversations between two or more people. You'll be asked to answer four or five questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (8), (O,0r(0) QO Questions 1-4 refer to the following conversation. 1 What are the speakers mainly talking about? B The meeting with VIP clients B The most important seminar of the day G The registration of the courses The conference schedule 2 How much isthe registration fee? B S120 @ s130 B30 @ s20 3 What does the woman mean when she say, “Ihave no choice but to skip the morning seminars”? She dit choose which seminar to goto. Gi Sho cant sign up forthe seminars. G She cant goto the moming seminars. ‘She wants the man to choose the seminar for her4 Look at the graphic. Which seminar does the woman most likely atend? eee aa . Seemed lenges for Journalism Legal Issues in Journalism @ Developing Stories Behind News Photos Effective Communication ® Challenges for Journalism Q Questions 5-9 refer to the following conversation. 5 Where does the conversation take place? D In an office D Ava parking garage G Onthe phone D Ata meeting 6 What happened to the man this morning? B He sold his cr to the garage. D He parked his car at the garage across the street. He had a car accident. BD His car broke down. 7 What does the woman mean when she says "00"? B She sees the car. Gi She knows the mechanic. G She understands the problem. She has been told 8 What does the woman suggest? Let Allan know G Offer the man a ride G Call the division head @ D10p a note off: 9 What will he man probably do next? 1D inform Allan ofthe change call the mechanic Wai for the woman D Renta car onoe ‘You will hear some talks given by @ single speaker. You'll be asked to ‘answer three to four questions about what the speaker says in each talk. Select the bbest response to each question and mark the letter (A), (B), (C) or (D). O Questions 1-4 refer to the following talk North Entrance South Entrance Q ‘Azure Lake 1 What's the purpose of the talk? B Announce a change of plans Discuss the trail dificuly G Promote finess 1B Explain the map and schedule 2 Who isthe talk mos likely intended for? 1B Human Resources Department employees G People who are into fness Workers who signed up for a hike 1D Workers who have active and healthy lifestyle2 Wate th eso fo the route change? 1B The trail is too difficult. VERS 1B The al isnot stable fo fois w The trail is easier to walk on, D The trail is inaccessible. 4 Look at the graphic. Which tail wil they probably take? B Heron Tail, B Stork Tail G Pelican Tal Crane Teil Q Questions 5-7 refer to the following recorded message. 5 How much isthe museum admission for veterans? B 820 ass Bs10 Free of charge {6 What should you do if you would lke to ask more questions? G Callagain Gi Press 0 G Press + GD Pross 9 7 When will the special exhibition be held? 1D Monday @ Tis month G Weekend @ Next month 0© Sentence Complet 1 A.coffee machine and vending machine are located __ the third floor of this building Bin Bon at over 2 If you would lke to receive ‘updates on your account activities, please leave your email address at the bottom of this form, B period G periodical periodic periodically 3 Two reference ltrs from previous employers or professors are forthe product manager position application, B required B requiring require D to require need any with your computer sofware or hardware problems, se contact Mr. Yamasaki, our technician. GD assist G assistant assistance assisted 5 __is whey concemn when it comes to purchasing a house or an apartment. Affection GD Afabitity G Affordability Aluence 6 Asa gold card member, youll be seated __ the first ive rows of the auditorium, Bin Bon GB over Oa 7 Since Mr. Jansen __ the helm of our European division two years ago, cur profit has been up by 15% B have taken Gi takes is taking took 8 According to the report, of all the employees’ benefits, gym membership is favorite. less B theless G iitie D the least 9 The power outage occurred when the workers the components, D have assembled assemble are assembling were assembling 10 We are currently volunteers for our disaster relief program. secruting Grcinvening ——«@ atending BD afectingGramm —§\ Read the following texts where words, phrases, or sentences are missing. Select the best answer to each question from the choices given below. (Q Questions 1-6 refer to the following ad. ve (= |_Product Manager—ViaTech |- VaTech, a leading electronic manufacturers seeking @ product manager to guide an energetic and dynamic team to improve the (1) __ of existing products 2s 7 well as develop new products for the company. (2) __ candidates must have an advanced degree in computer science or engineering and be able to (3)_a diverse team. At last three or more years of product or marketing management experience are required « products, developing and (5) ‘They include specifying market requirements for current and future ___ marketing plans, and analyzing potential Partnerships with other companies, This positon also requires travel to customers ‘or non-customers in Europe and North America, Please send your résumé and ‘cover letter to Eric Ackerman at eackerman@vatech.com. The (6) deadline is May 15. Interviews for successful candidates will begin on June 1 1D creativity — flexbilily G connectivity utility 2B dually — B aualifyng Qualified © cualifcations 3 Doversee require partake B evaluate 4 BY The job contract will be signed if you are hired, GB Two letters of reference are required, ‘The communication skills are highly praised. Job responsibilities may vary 5 B implementation to implement Jimplement implementing 6 D showtist D application referral propossl ost082 Q Questions 7-11 refer to the following email. FR «sor ae Agnes OB han ie [EEE Serrember 12 ee eee ee ee eae seer coe ee ee eee nee ern tretene ee eee reeetan) fee tens esa rere ee eee ee ae time, please (9) your desited dates by Friday, November 20%: no request is submited by that date you wil need to work your regular (10) The company’s leave policy states that every emplayee(11)__ to seven days of pid vacation every year. Unused vacation days can't be carried over to the subsequent calendar year: If you have any futher questions regarding our leave policy, please feel free to contact me at extension #332 Agnes O'Brian Human Resources Department Y 7B were expressing wore expressed have expressing have expressed 8 B Therefore, we have decided to go with a fist come, frst served policy. G Any further days off mill not be paid, G Most of the employaes choose to work overtime. @ The pay for working over the holidays is 10% more 9 B hand on GD bands off hand over hand in 10 B shits GB regulations positions terms 11 B eentiies G isentting is entitled D entitledxe Q Questions 1-3 refer to the following advertisement. 1492 Elm Street, Camden, New Jersey 08110 wnmw-campbellepaiccom Any brand, any problem ~ we are here to help! A Your most reliable computer, laptop, and tablet repair shop. g We specialize in all major PC brands and Mace. Our services include: 1 virus removal | system upgrades | hard drive dota transfer and replacement & Intemet and router configuration ‘ broken laptop and LCD/lass screen repair Call Daniel at (856) 230-4198 for a quote 9-6 Monday through Friday, 10 am.-2 p.m. on Saturdays 1 What service doss Campbells Computer NOT provide? GD internet setup B Computer screen repairs Virus cleaning @ Antivirus installation 2 Who is Daniel? DA delivery person A computer salesperson ‘An employee at Campbells B Campbells customer 3 How can a customer get an estimate for a repair? @ Call Daniel Gi Visit the store's website Make @ reservation online ® Aucte Danie!ose Q Questions 4-9 refer to the following article. — PO ecu amko Taichung, Taiwan (October 5) — The much-anticipated Pan-Asia University Games is {going to take place atthe newiy constructed domed stadium, TCH Canter, next week. Taichung won the bid over four other major cities (Bejing, Kyoto, Jakarta and Kuala Lumpur) to host the games, whichis one of the largest-cale, multi-sport events aside from the Olympic Games. —{1}— To prepare for the games, the city government has spent tens of milions of dollars on constructing sporting facilities and accommodations for participating officals, athletes, and athlete trainers, Money is also being spent on improving and modernizing the cis infrastructure as well as the surrounding areas ll in the hope of atracting more spectators and tourists from the country and around the world. In aditon to showcasing athletes’ performance and celebrating their sports achievernents, hosting the games also serves two msjor purposes: bringing in revenue and boosting the city’s Ryan Crowe if you have any questons Phone Number > 606-328-7499 regs ie Em > ryancrowe@eth.com —_ustomesenvceeimo com, pas 218 ryancrowe@ethcom ons customersiceelo.com 7 Your Elmo Booking ESSE Oreoin0 Dear Mr. Crowe: “Thank you for booking with us. Your reservation number is ELM-2498S2, Unfortunately, our compact cars ae all booked on 6/25. Instead, well give you an ‘upgrade to a fullsize car free of charge. In addition, since you chase to return the ‘ar at a different location, there be an extra $25 charge. Below are the details of your booking, Pick-up date/location: 6/25, 10 am, Chicago, ORD airport Drop-off date/location: 6/30, 5 pm, Baltimore, BWM airport Vehicle: 4-door fullsize with a child safety seat Total due: $133 Payment method: credit card Daily rate $20x6 $120 Discount 10% $12 Brava charge $25. Total $133 Your car is ready for you to pick up at our Elmo Rent ACar sevice dask located outside terminal 2 (see attachment) According to our records you're curently not an Elmo member. Elmo members are entitled to the following benefits © Froe monthly newsleters © Booking record viewing © Invoice retrievals © Booking award points To become a member, simply click on www elmorentalcom/mombers We pride ourselves on providing quality service and high customer satisfaction and ‘would appreciate your feedback on your experience with Elmo Rent-A-Car. To help Us continue to improve our services, please go to viwwelmorental com/feedback and fill out customer satisfaction survey. Upon completing the survey, you will receive a $10 fuel coupon. ‘Again, thank you for choosing Elmo Rent-A-Car,What's the daily rate for Mr. Crowes rental cor? B s1a99 @ s20 G sto si7 ‘What isthe extra charge for? ‘Additional child safety seat B Returning the car to a diferent location G Returning the car ater 6/20 B Non-member booking Which of the following is NOT a membership benefit? B Avard point for bookings 1B Got invoices online G Review booking ecords D Free upgrades What's attached to this email message? a GD Aninvoice B Booking details A G Directions to Elmo's service desk J 'A membership application form How can Mr. Crowe receive a $10 fuel coupon? ened 12k B Do the online survey G Conduct a survey G Book a car before 6/20 Loin Elmo's membership program 9130 only Inq | Hotel 34 East 39 Street, New York, NY 10016, USA Comfy Inn | phone: +1 212-866-7894 Name: Maggie Ferguson ‘Address: 24 Garfield Ave., Eau Claire, WI 54701 Billing Address: Same as above Phone: +1 715-863-7686 Your reservation Checkin >> Saturday, April 5 Checkout >> Wednesday, April 9 Rom >> 1 double room = non-smoking Number of guess >» Max.2 people Room rate >» $120 per night Meal >> Breakfast included Depesit >> 1 night \ cseneinsssiiietieiienisiieinidesiieieseeeaseeed Your writing should include the following: © Thank your customer for the reservation and state the purpose of the letter. © Confim the reservation detils and the total cost © Remind your customer of your hotel poi. © Close the letter with your contact info and some positive closing remarks. Es ey Coen Taxes IF cancoled or modified up to 3 days before date of arrival, no Cancelation {ce will be charged. f canceled or modified later or in case of ‘no-show, the fist night will be charged, SEMAINE Photo ID and creditcard are required upon checkin.Inn | Hotel 34 East 39 Street, New York, NY 10016, USA Comfy Inn | phone: +1 212-866-7894 131 yaneay, 3Q Check the words you know before you begin this chapter. Use the list to review the words after you complete this chapter. pore /) eepetner | /) beverage y | eae) = T recommend set the table soft drink vegetarian134 fon where to go, what to order, et. In the office environment, sometimes we need to decide fon the types of restaurant or catering service for company events such as conferences ‘or customer dinners, The focus of this chapter's vocabulary practice is dining terms and restaurant services Eating out is a common situation in dally life in which we discuss with friends or colleagues | Caesar Salad Shrimp Cocktail Sautéed Mushrooms Gailed Skuna Bay Salmon Sirloin Steak Baked East Cosst Oysters Roasted Chicken | BBQ Fok elly + Coie of #80 sauce Chap, Tor Se Honey Matard ‘Each ent comes uth » chao ne side dh Steamed Vegetable Medley || Baked or Mashed Potatoes Honey Roasted Baby Carrots be (essen hove | to * Tiamisu | Cheesecake . eee ay \ == Soft Drinks ed/Hot Coffee leed/Mot T White/Red WineQ Discussion Questions 1 Look at the menu on page 134, What would you order if you dined at Sizer Creek? 2 What kinds of food do you like? 3 How often do you eat out? 4 What do you usually have for breakfast, lunch, and dinner? 5 Do you often have midnight snacks? What do you have? Menu V aa a ano Bu Ens ce succulent 135136 Vocabulary 1. upscale (ad) 1 The upscale coffee shop boasts organically grown coffee beans, a baroque décor, and professional baistas. 2 flavor ( @ The frozen yogurt comes in ten diferent natural flavors. © To give the salad @ Mediterranean flavor, the chef whisked some clive ol, vinegar, and garlic powder in a bowl and poured the mixture over it 3. season 1B The soup is lighty seasoned with sal, pepper, and a tinge of spice 4 exquisite (ac) 1B The wadding gown is embellished with exquisite lace. 5 acclaim acclaimed (sc) 1B The movie received acclaim from both movie critics and the public The acclaimed novelist was nominated for the national Itrary award. 6 review in) 1B Each division head is responsible for reviewing employees! annual performance. 1B Ethan makes a living by writing product reviews for magazines. 7 etic) 18 Tino’s Pazera received good reviews from several food ee. 8 recipe @ The Joy of Cooking is a bestselling cookbook, which contains hundreds of recipes for American cuisine.10 u 12 13 14 15 Ingredient) 1B The restaurant is famous for using fresh ingredients in their dishes. dinero) dine \) {@ The diners enjoy the ambiance of the restaurant and the exquisite cuisine it offers. @ The town council has come up with a project that sims at attracting tourists to local diners. B Joanna's family usally dines atthe Indian restaurant known for its curry dishes. culinary (2) {@ Jim is interested in cooking so he decided to attend a famous culinary school in Pais patron (n) 18 The opening ofthe famous dim sum estarant from Hong Kong has atacted a ei lot of patos. 4 exotic (ad) 1B The botanical garden features a variety of exotie cactuses from the Sahara Desert. ano Bun banquet @ The hospitality company arranged a 10-course banquet at a luxurious resort for their VP clients. caterer cater @ We need to find a caterer for our end-of-year party 1B The company said they can eater a meal for up to 50 people. 1B The school tries to eater to the needs of children with learning ficulties by providing them afterschool tutoring. wa. 4S’ ——_—. Match the words with their synonyms or definitions. ere Saeed cas — exc 2 ___exqisne prise 3 cchin © customer consumer cite 2 feast 5 eter © of ortlited o cooking 6 patron © erlstor ane 7 banquet © foreign 8 upscale. | dct, ne [9 aalnay | satis, provide food 10 favor | o ase 138Text Completion O Fill in the blanks with the following words. Change the form of the word if necessary. season iver dining Ingrediont culinary ttc substiutes entrées flavorful exotic patrons bated ‘acclaim cuisine Perched on the cliffs of Cherry Hill Banyan Garden is @ charming (1) —_ that overlooks an array of vineyards and the meandering Shannee River, The restaurant has earned 2star reviews from the food (2) ___ Oliver Leroy and Amy Rossi ‘Their internationally (3) __ chef Robert Ono was trained in some ofthe best known and respected (4) schools in both Paris and Tokyo, Under Mr. Ono, the restaurant has introduced an interesting fusion of Wester and Asian __ such a octopus soufé light (6) with chili pepper, ‘and other(7)_______ dishes. The menu also includes more traditional dishes tke stone-oven (8) pizza, wth customers choosing from their wide variety of toppings and sauces. Don't fet if you'e a vegetarian. The restaurant also boasts @ wide selection of vegetarian appetizers and (9) _ __, made with only the freshest organic (10) _ a find plentiful natural, healthy and (12) choices, wth no mest (13)_at all. Finally, meals ene con a high note with their delectable dessers. The pases at Banyan Garden ae a feast {or both the eyes and palit, You'l surely be delighted with your (14) _ experience, Banyan Garden opens dally fom 11:30 am, to 9:30 pm. (Monday through “Tursdoy), and from 11 am. to 11 pm, on weekends. Reservations are recommended. \ easssssstnsenesesnsssssesseteesnsnseapmnannend 139 ano 3unListening ED Pre-listening Discussion With some partners, discuss the following questions. |B What are some problems people might have at restaurants? B How can restaurants deal with customers’ complaints? B Have you ever had any problems with restaurant services before? If yes, what happened? (Give details) Q Listen to the conversation with 3 speakers and answer Gan) the questions. \ Where are the speakers? D ira kitchen G In awaiting lounge In 2 restaurant GD Athei table 2 What did the man mean when he said “Their orders are backed up"? Their orders are ost G Their orders are in the back They are becking up their order. They are too many orders at once. 3 What's the womans job? Woiress D chet Seating hostess Menager 4 What will the woman do next? 1B Speak to another employee Gi Prepare their orders 1B Confirm with Chris Bring the customers their drinks 5 What did she say about the drinks? They will be served quickly. GB They wil be complimentary G They will be discounted. They wil not be backed up, 40Q Listen and answer the following questions. 11 What's the speaker talking about? B Reviewing the restaurants for the upcoming article @ Choosing the venue for their annual gathering G Talking about healthy food choices 1B Choosing ther favorite restaurants 2 Which of the following is tue about Bellwood? ss 1B it doest have lve entertainment. Ws the cheapest GB ofers all vegetarian dishes D Allits dishes are spicy. 3 What will Sarah do next? z Sign up forthe activity Moke a reservation - G Design an online sign-up sheet @ Contact the employees a 4 Look atthe graphic. Which restaurant are they going to? D Ltune Bollywood G siowny’s Kitchen Portofino Bay '5 What doos the speaker suggest about La Lune? G ke doesn' provide vegetarian dishes. @ The French restaurant isn't popular among employees. G ts over their budget. It doesn't have any entertainment program. 11142 Speaking © Work in a group of two to three people. First, create a restaurant menu together. Then choose a name for the restaurant.Next assign one of the members as a waitervaitress. The waiter wil bring the menu to the neighboring group and roleplay a conversation between the server and the customers. In ‘other words, the server should take the customers’ orders. ‘The other member(s) wil play the ol ofthe customer and place the order from the menu ofthe neighboring group. (0 Useful Language & Expressions [Ne aaa ‘re you ready to order? May take your order? What would you like to have for 2 ‘Would you like something to drink? What kind of would you tke? How would you like your steak? Rare, medium, or well-done? a a) We're ready to order, ‘What kind of do you have? For WM have have cae et 43144 B As...08 is used to denote “equality or “ikeness" in kind, degree, manner, et. ® In the negative form, “not is placed before as..08. © Between “as" and “as” isan adjactve or adverb. ® s..28 can be modified by adverbs such 3s “neerly’ “almost and “quite” Examples: (cot) (neary/almostiquite) as ad adv. as 1B Samson’ laser printer isnt quite as good as Quins B Mary speaks English as luently as Justin (does. B Comparatives are used to compare two items and superlatives are for three One-sylable words | old older the oldest ‘Twosjllable words | busy busier the busiest ending in-y funy funnier the funniest Words with two.or | famous | more famous | the most famous more syllables important | more important | the most important good beter | the best regulars bad worse far farther/turther © “thant is used in comparatives. © Comparatives can be modified by “much’ ‘alot’ “far, Ya litle, ete © Superlatives must be used with such expressions as “inthe world, “in this class ha {© Quinta Communication’ services are better than TD Telecom's services. 1 metknown 1B The Nile River is the longest river in the world eeee B Comparatves and superlatives of adverbs In genera, supelatves of adverbs are formed in the same way as those of acjectves. However, it should be noted that some words suchas “fast” and “hard” can funtion as ether an adjective or an adver and they do ct take the sux ty nthe adver form, ‘Additonal, hard, meaning “liffeue%n a dificult manner, can function as ether an adjective or an adver, but wl change is meaning to “to almost no depree(almost not if the sufi ly is added to its base form ie. hardy) Comparatives and superlatives of adverbs are used to modiy verbs. ery fees oe ers slowly | more slowly | the most snl Wverbs. 7 - importantly | more importantly | the most importantly Oneslable | fst, | taster the fastest adverts | hard harder |e de well better | the best | bady | worse the worst Irregulars oe i | fer | rer the forest | ther the ftest {B Tis robot vacuum cleans better than Mary's does. Kyoko speaks Englih more fluently than her sister does. G “More” or “fewer"Mless is used to denote larger or smaller quantities/amount of something, more +N fewer escaens Eieseee Larger quantitesfamount =| many __ Base forms. Larger quanttes/amount =| more ane __Comparatives pase Larger quantitesfamount- | the most pry Supertaives eae ‘smaller quantiieyamount - | fo Title Base forms ‘Smaller quantities/amount - fewer less Comparatives : oe 4 ‘Smaller quantitiesamount - the fewest telat Superatives 1B More cars are sold here in Taipei than in other cities in Taiwan. 1B Younger people tend to have fewer children now. 45, ano 8uni 10 " Q Complete the sentences with appropriate forms of comparison. Spotless Vacuum cleans 35 as impeccable Vacuum does. (effective) The trafic congestion is ___ than yesterday due to a multicar pile-up on the expressway. (bad) The enrollment number has reached since 2009. (low) ‘The application process for a morgage is than ever, ‘eliminating most of the unnecessary paperwork. (easy) Equipped with the same features and functions, the Power Shot X-30 is far ‘than most cameras of the same level on the market. (cheap) Burj Khalifa is by far tower in the world. (tal) Repairing the old computer would have cost as as buying « brand new one. (many) ‘The birth rate in Taiwan has dropped gradually. young couples want to have children. (fem) Capital Z Bank compares favorably with other banks in town because they offer services with fees. (low) ‘According to our estimate, we can only complete the construction by May 23 at (cari) ‘Among all the candidates | think Mr. Sato is (qualified) 146Q Read the following advertisement, testimonial, and email about a catering company. hes: lapaloma.com cs [_Menus_] Picture Galle La Paloma Making your socal and corporate gatherings easier . ~{1}~ La Paloma Catering has bean catering to clients in the Skokie area and neighboring towns for nearly twenty years, providing our finest cuisine and services for your social and corporate evens. We know that planing your specal event and choosing the right menu can be challenging Hore at La Paloma Catering, our culinary experts and event coordinators are creative and passonste about great food and ‘memorable evens. Unlike ater catering companies, we offer preselected manus for you to choose fom and also work wth you to provide custom-made menus to sit your tastes and full your catering needs. {2k ‘The food services and events include ass © Wedding catering Corporate events (trade exhibitions, conferences, branch openings, product launches, ec) © Parties or celebrations (house partes, retirement parties, bithday parties, et) Note: We do not provide tents and live music. However, we carefully select partner companies to provide these services. ano Bu Simply give us a cal or submit your catering form online. Our experienced staff wil ‘contact you and provide professional and relable consultation on everything you need within your budget for your occasion. The consultation is entirely fee. —{3}— “To mark the 20" anniversary of our company, from now until October 30 we'll waive the delivery charge for any order over $1,500, [4] Get Started Today! Phone: +1 847 398-5722 Email: customerservce@lapaloma.com “7148 O.hnps:wwilepaloma.com [Menus ] Pecture Galery “Thank you for the fantastic food at our product launch last week. Your staff was efficient, courteous and very professional. The food was exceptional in every way. Our dlstbutors, representatives and journalists from the press all enjoyed the tasty sandwiches finger food, and beverages. In particular, the pasties were highly praise by all the participants including vegans. Furthermore, the presentation and the decoration were clever and inviting. All ofthese contributed to the success of our product launch (Once again, thank you so much for your help throughout the whole process from planning, menu selection, decoration, and onsite services. You definitely saved us a lot of stress in planning an event like this. We'll have no hesitation in recommending you to our fiends and other companies.” Amy Strong, GTC Electronics ~ March = 11701 Hi Jones, | just came across this website and thought they might be able to provide catering services for our annual end-of year party. Their customers seem to be quite satisied with the sorvces and food the company offers. Since there isnt much time left for planning the party, we'd better get started soon. Can you first do a survey on the date and venue for the party? A number of people may be busy with their families, 1on Saturdays and Sundays, so Friday or Thursday night might a better choice. Can yOu also call La Paloma to schedule a consultation to choose the menu for fifty people at our designated location? Get @ quote for a party of this size. By the way, Im curious if they do buffet style dinners with onsite chefs | think buffet style might be beter for us since some of our employees are vegetarians. As for on-site chefs it would defintely cost more, but there's no problem splurging litle since business has bean good this year, and we really want to show our employees how grateful we are for their contributions and hard work. Cathy Park Human Resources Department Data Tech Inc.‘Answer the following questions. 11 What s being offered free of charge? B Pickup service @ Delivery G Beverage Tents 2 Inthe advertisement, the word “waive” is closest in meaning to: BD overlook: consolidate appeal Badd 3. Which of the following services does La Paloma NOT offer? 1B Vegetarian dishes B Onsite staff G Event planning Live bands 4 What makes La Paloma stand out from other catering companies? 1B Customer service B Twenty years of experience Personalized catering services 1B Well-coordinated team work In which of the positions marked (1), (2) [3], and [4] does the following sentence best belong? “We take pride in providing fabulous food and efficient services as well as offering helpful recommendations for your occasion’ 2 on oR £ BI om {6 Why does La Paloma put Amy Strong's writing on their website? 1B To affirm La Palomas outstanding work B To thank La Palomats services To attract more customers for GTC Electronics To promote La Palomas partner companies “9150 7 What do Amy Strong's customers enjoy the most? Beverages G Sandwiches Vogan dishes Pastries 8 Why does Cathy Park write to Janet LaPorta? G To pass the information to Janet LaPorta GB To inquire about information from Janet G To request information on the number of attendees for the party 1D To coordinate the work with Janet 9 What will Janet possibly do next? G Call La Paloma Gi Reply to Cathy's message Do a survay about the upcoming party Choose a date forthe party % NoteeWriting ‘Write a short paragraph about your favorite restaurant. Use the following questions to guide your writing. Be sure to include the appropriate adjectives in your description. © Where is the restaurant? © Wha do you usually go there with? © What type of food does it serve? (Describe the menu.) © What does it look lke inside? (Describe the interior, the decoration and the ambiance} ® What do you usually order? (Describe the food.) © How are the services? My Favorite Restaurant ano aun 151152 EXEEEEEEE Yo will hear a question or statement and three responses spoken in English, They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement. 1 Mark your answer, (&) (@) (6) 6 Mark your answer. (@) 2 Mark your answer. (2) (8) 7 Mark your answer.) @) © 3 Mark your answer. @ @) © 8 Mark your answer.) (6) 4 Mark your answer. @) ©) 9 Mark your answer, @) @) 5 Mark your answer, @) ©) 10 Mark your answer. ® @‘You wil hear some conversations between two or more people. You'll be asked to answer four questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B),(C), or(D). Q Questions 1-4 refer to the following conversation. aa Bronze : z Platinum eoooeoee (cus) ae Food Court ee ieee 7 eo 11 What do the speakers mainly discuss? 1B How big the Pot Show this year is Gi Signing up forthe job fair showcasing products effectively B Choosing the location for 8 booth 2 What does the womon say about the food court? 1 Dust and dit might gather more in that area, B Suppliers might get together there. Pets might be seen inthis area 1B More customers might sop by there 3 What does she mean when she says, "Naturally"? B The man is correc. B The man said it naturally ‘The man needs to be more natural B The man dossn't need to ‘choose that, 4 Look at the graphic, Which section does the man choose? B Platinum @ Gold Siler D Brome 153Q Questions 5-8 refer to the following conversation. Deluxe Supreme Plator Supreme Plater Seafood Tio Platter Meat Tio Plater 5 What occasion are they planning? G Prize drawing G End-of year pany Retirement celebration © Celebration of promotion {6 What has Mark done already? Booked a place Arranged accommodation ranged food B Practiced playing music 7 Why do they choose Jimmy's? They ae delicious GB They are famous. G Their food is fresh and heathy. They offer good prices. 8 Look at the graphic. Which platter will they select? Deluxe Supreme G Supreme G Seafood Trio D Mest Tio 154You will hear some talks given by a single speaker. You'll be asked to ‘answer three to four questions about what the speaker says in each talk Select the best response to each question and mark the letter (A), (B),(C), or(D). © Questions 1-4 refer to the following talk. Hotes 120 ———— ite Product Quality Prices. —-ReturnPolicy Delivery Options 41 What does the speaker talk about? 1D The sales goal for the online store B The outcomes of customer satisfaction survey G The store's unique selling point 1B The upcoming online shop 2 What does the speaker say about the design of the online shop? B Easy to use GB Syjish Economical B Classic 3. Why are the customers most satisfied with their prices? “Their prices are better than others. B They always offer discounts on weekends. Their prices are fixed. © They offer spacial prices to loyal customers. 4 Look atthe graphic. What are they going to discuss next? Prices Delivery options Product quality B Retu policy 15156 Q Questions 5-7 refer to the following talk. 5 What’ the talk mainly about? G A popular cookbook B A movie star G The importance of healthy eating B Introducing a famous chef 6 Which feature is NOT included in Oliver Yoon's book? D His childhood stories G His mentor G His restaurant Gi His recipes 7 What does the speaker suggest about Vincent Deniro? G His atest movie is about the restaurant Gi He has a lot of business ventures with Olive Yoon, He is @ movie star and a restaurant owner. G He helped Oliver Yoon become a chefOEE ——_— 4 Galway Theater soon launch online ticket purchase in May. O wil B willbe must be 2 Customers will receive 8 confrmation email____ their bookings within 24 Saal hours of making their reservations. B testifying B toring G veriving © nulliving 3. According tothe contract i you don’ return the car by 5 pm. the lease will be_ 2 automatically fr ono more day. 2 B expired extilrated extended 1 exasporated 4 The newest online store promised ther customers that they could have their orders within 24 hours of receiving their orders. G w sip G ship shiping shipped 5 Sunnyile Toy Factory wl close wo weeks _than usual next, Tuesday to take their inventory. earlier B more early ealy D the more eater 6 The Marketing Department had the consumers __ the questionnaires designed to find out ther preference for household detergents GD tohove answer B to answer GB answored D answer 7 Delmore Tavel Agency will send out Ms, Andersen's__for her business trp to South America. G formula B itinerary destination exclusion 8 To receive the special _for attending the seminar, you need to register before January 25 D sate B cost claim B fine 9 Despite the opposition from the Mayor Roridgue is determined to proceed with the construction of a nuclear power plant. D cits B reviews B charge © pation 10 The legislators just passed the bill thet will 15 this year ‘a higher cigareto tax effective October purchase Gi entitle G validate BD impose 157158 Omar —_§ Read the following texts where words, phrases, or sentences are missing. Select the best answes to each question from the choices given below. Questions 1-6 refer to the following letter. | Birch Inn Quincy, Missouri Dear Mr, Bellucci: Thank you for making your reservation online. Here are the detals of your reservation. Checkin Date: 4/21 Check-out Date: 4/24 | Room Type: Double, Non-smoking You also(1)__ a rollaway. Unfortunatly, no rollaway beds ate avaiable on the ‘day of your artval. We've decided to upgrade your room to a family suite, which has ‘wo double beds anda small kitchen. The upgrade is entirely free. Inaction, you asked about early checkin. Our checkin time is 3 pum. If you would lke to ave | @ than that, there will be an addtional $15 (3) ‘make arrangements for your early check-in, please (4) Since we need to us of your decision 24 hours (5) the arrival date If you have any further questions, please call our toll-ree number at 1-800-872-4726. “Thank you again for choosing Birch Inn. We look forward (6) you. Jason Frasier Customer Service Manager 1 Bw request GB are requesting @ should request B requested 2 more earlier @ the eariest (B moroeory earlier 3D charge admission withdrawal) fine 4 Dcomince — B refer advise B inform 5D infontof ahead GB inacvance prior to 6 D tose B to seeing of seeing B in sevingQ Questions 7-12 refer to the following letter. Dear Mr. Seymour: Thank you for choosing our Mino Pro laptop. (7) It’s been two years since ie the debut of Mino Pro Series. Now, we're pleased to announce the (8) of ‘another new line of products, Mino Elte Series, the world’ lightest 14” business notebook. Professionally (9) ___in every aspect, itis equipped with 14° HD isplay and ergonomic keyboard, which makes everyday typing more comfortable, In addition, its ultralight weight, only one kilogram including battery, is (10) _ for business travel. I's leo reliable when it comes to heavy-duty everyday tasks, “The battery lasts up to 10 hours and allows you to continue your work without interruption, ‘The newly improved model is (11) than others in torms of processing speed, capacity and features, Come to our official launch on June 14 at Albert Hall fof Regent Hotel and experience the product first-hand. you would like to attend the event, please send an email message to regina@mino.com by May 30. if you are interested in learning more about the product, the product brochure with (12) is avallable upon request \We look forward to seeing you and hearing from you, Regina Gupta 7 | agree that it's one of the best products we have. GAs we discussed on the phone last time, well show you another one, We're going to release our new product. 1B We hope that our laptop computer has met your expectations. 8 B launch B review accaim D citic 9 B design G designed dosigning wo design 10 @ ides! B aversive redundant B iding 11 B well B more well much D much better 12 @ automations doubts specifiations innovations 159Orit — In this part, you will read a selection of texts. Each text or set of texts is followed by several questions. Select the best answer for each question © Questions 1-3 refer to the following coupon, Hera’s Apparel Summer Sale Enjoy 30% off your Purchase From now through August 30, present this coupon atthe counter and receive 30% off regularspriced and marked-down items. Discount applies to purchases ‘made at Heras Apparel Stores statewide, but it cannot be used in combination with other promotions. For details and the latest news, please visit our website at veww.heraapparel.com, For special online store sale, please enter promotion code BYESUMMER at the checkout. Discount excludes clearance items and final marked-down items All sales ae final 1 What is implied about Hera's Apparel? B ttoffers the discount once a year. Its oficial website is under construction Ithas several stores worldwide. @ It sells clothes. 2 What is NOT true about the advertised discount? “The coupon canbe use! for certain items The purchased items are exchangeable or refundable. B The coupon cant be used together with ther promotions Another promction code is needed fr online purchases 3 When is the coupon valid through? End of summer B Now ‘August 30 B This monthOQ Questions 4-9 refer to the following article. ones — Renovation for Colonial Park Inn NORWICH (Fobruary 17) — Situated on the main street of Norwich, Colonial Park In is one of the landmark historical hotels in New England with a colonial-ers architectural charm. it has been the heart ofthe town and a point of interest for tourists from around the country. —{1]~ Established in 1830, Colonial Park Inn, 2 three-story building with brick fagade, has undergone renovations twice in the last century For the past ten years, the hotel has shown signs of wear. The colors ofthe paint have faded and some cracks on the wall ae noticeable, The corridors are dimly lit The wooden floors squeak, Some guasts have complained about the moldy and musty smell ofthe carpet and the rooms. 12 Obviously, the hotel is much in need of a major renovation. Hotel renovation is never 625, especialy for large scale of renovation. The hotel right be closed for several months or even years. —[3}- On top ofthat, also ‘means the loss of revenue fora long period of time, Furthermore, is dificut to predict whether the shareholders will see a return on their investment. This is a dilemma for shareholders and hotel management alike. However, given the deteriorating state of Colonial Park Inn, renovation is long overdue. Finally last week, the hotel manager, Mr, Nelson Beckley, unveiled 2 two-phase 2-milion-dolar renovation plan. —[4}— According to the pan, the hotel wil work vith local aists a well a interior designers to add modemity while preserving the nostalgic colonial charm. Colonial Park Inn will be osed from March 1 and is scheduled ta reopen in late September, 161162 4 What isthe article about? G Analyzing the pros and cons of hotel renovation GB Promoting 2 historical hotel in town, ‘Announcing the news of a hotel renovation Rating 2 local hotel In the article, the word “deteriorating” in paragraph 3 is closest in meaning to: GB modemizing G worsening transforming B updating 6 According to the article, what is true about the current condition of the hotel? B The haltways are dark. The wall has been freshly painted The guest rooms are comfortable GB The hotels charm is long-lasting 7 Inthe aticl, the word “unveiled” in paragraph 4 is closest in meaning to B revealed GD coveted unrivaled D revised 8 What does the writer say about the renovation plan? B The hotel will remain open from March 1 to September. B There willbe more than one stage of renovation, Shareholders questioned the outcome of the renovation The renovation plan is controversial 9 In.which ofthe positions marked (1, [2], [3] and [4] does the following sentence. best bolong? “Hotel owners tend to be reluctant to make major changes since renovation costs @ lot of money.” on on B31 awQ Questions 10-14 refer to the following letter and form. Customer Service Baxton’s Shoes 3 3918 Princeton Rd. Cincinnati, Ohio Dear Si/Madam, im waiting about 2 purchase | made at your Hamitton Store. | went to Baxton’s Shoes con April 16 and purchased a pair af sneakers. However, when | received my bank statement last week, [found out that | was charged twice for the same item on my debit card. | immediately contacted my local bank and they told me thatthe issue could only be resolved by you. You need to cancel the second charge so the bank can credit the money back to my account. ve enclosed the proof of purchase and 2 copy of my bank statement, Please help correct this mistake as soon as you can. can be reached st 320-8872 or the address shown on my statement Thank you for your assistance, Encl Lil Steward 162164 Send to: ans ane ane 4120 412 475 Northern Community Bank Cath deposit Phone bill ~ QualCom Mortgage payment Baxton’s shoes Baxtons shoes Payroll deposit ~- Glendale Florist. Insurance ~ West Life Grocery ~ Fresh Farm Check # 354 Subtotal Total Balan Jill Steward | 1362 Carriage Hill, Hamilton, OH Po 100 800 $34.50 $34.50 8220 $65 1254 ‘Account Statement April 1 through April 30, ‘Account # 3025-443-9912 Peed 200 $112060 1020460 $220.60 196.10 151.60 s14o0 $1551.40 1331.60 $1260 1400 $1266.6010 Whats the purpose of the letter? B To complain about the poor service GB To repor a problem - To inquire about the debit card To place an order 111 Where dose sil Steward most likely work? [At Northern Community Bank B AcBaxton’s Shows ‘Atan insurance agency D Ata florist 12 The word “resolved” in the letter i closest in meaning to: B sotted B wansacted G submitted B expedited 13. Whatis the amount in question? $100 B 82450 G 565 @ sz20 14 Whatis suggested aboutthe bank? B The bank accidently charged the purchase twice. GB The bank asked the store not to charge it on a debit car. G The bank asked Jill to deposit the amount in question to the account. 1D The bank needs to get the proof of cancelation from the store. 165| AUDIO SCRIPTSAUDIO SCRIPTS Office | Conversation 01») — Man % / Woman — Oh, nol |W : What seems to be the problem? (® vas tying to make 30 copies forthe presentation ltr but t tapped working ater 10 copies. ve tried to gett 0 work, But nothing happening, \® : Did you remove the crumpled paper from the machine? | did, but it didn’t work, | even replaced the toner cartridge. | really need to get these copies done a soon ae possible before the meeting sta in an hour. W : Why don't you use the one in the Marketing Department downstairs? Ill ask Jane to callin a repairman this aternoon, Conversation [fo 1 : Have you seen the mop somewhere? ks supposed tobe in the storage closet. Did you see i? 1 : We checked the storage closet but | dents tata | Did you check behind the door? 1 | checked thee too. fs nowhere to be found. (2: Were you taking about the mop? | used it to clean up the spill and loft iin the Kitchen next to the counter. Sory, | did't put it back ‘Next, read your own personal profile. Take turns asking and answering your partner's questions. Name ‘Andrew Schmit Company DBC Bank oases ee aed | elecony 0 enc cen werd et eee seia alneenetine Sb we {ee Number of employees | 100 in Frankfurt 168Cultural Events _ (21 heard that the London Phiharmonie Orchestra isin town next week Would you ike to go? W : When is the performance? (@ : will be om Friday and Saturday night. Either time is good for me, |W : Saturday is better since there’ a corporate dinner on Friday. By the way, when do the tickets go on sale? ‘This Thursday. @ : Then, we'd better purchase the ticket tomorrow morning, Their tickets usually go like hot cakes. Shon Tak fou — ve called this meeting to update you on the important price changes in our theaters To attract more moviegoers, last week, we did a survey on the types of food they usually purchase in our theaters We randomly solected 250 customers to answer the questionnaire. Please take a look at the results| just distributed to you. As you can see, sods purchase is ranked number one on thelist. Since soda sales contributed the most to our revenue, the price will remain unchanged, Instead, we would Ike to lower the prices of the next ‘two popular snacks on thelist by 10%, These changes will be effective this Friday. Please remember to update the changes on our concession stands as well 169\ AUDIO SCRIPTS/ 170 Personnel £ Sandra has reviewed all ofthe applications and shontsted ten candidates for interviews. You've had a lot of experiences in advertising and we think it would be very helpful f you could be one of aur interviewers today and tomorrow. fow many candidates do we have? le've scheduled 5 interviews for each day, starting at 10:30 am. We've alloted half ‘an hour for each candidate, with a 15-minute break between interviews 'm available tomorrow, but today I'm supposed to meet a client for lunch What time is your appointment? /m meeting my client at noon at the Kalan restaurant downstairs. Well its quite close. You should be able to make it back in time for the interviews £ You know the service at the restaurant might be slow at that time. Plus, we are going to-go over next years contract. Im afraid that t might take longer than 90 minutes, $I ask Sandra to fill infor you then. ® ! That’ great. Shall we go in now? ‘Good morning, ladies and gentlemen. Welcome to today’s seminar on "The Deep Blue: Our ‘Oceans and the Crises We Face’ Our fist speaker today is Dr. Amy Ric, a distinguished scholar and author of several best-selling books, who specializes in marine ecology. Dr Ricci was fascinated by the oceans after she read Jules Verne’ 20,000 Leagues under the ‘Sea winen she was just 10 years old. Her family moved to California when she was 16, Because of her love forthe oceans, she got her bachelor’s degree in Marine Biology at the Universiy of California, San Diego. Afterwards, she worked at Ocean Park for 3 years. ‘At 21, she decided to pursue doctoral study at UC Berkeley and received her degree at 32, As you all know, she has published several books about marine life and the negative impacts human activities have on our beloved oceans. Dr. Ricci is currently teaching and doing research atthe University of California, Davis. Today, she's going to talk about ocean pollution and its impact on our lives. L's welcome Dr, Rice(EB) Review ) 1 Wiy isnt the copier xed? B Yes. snot fod i Six copes fr me, please G The technician isn't available until 2 Have you heard the news about the latest merger? she's the new manager Bi Yes. is in todays paper. Yes, The news program isthe latest 3 Who left the fle cabinet unlocked? Ronald was getting some files cari. B We should lock it G The cabinet members have no luck 4 Its time to replace the ink cartridge. B Yes, He just arrived in time. B The ink was smoared on the card TL have the assistant do t 5 ow should | apply for he postion, by mail orin person? 1 Didi it specty that inthe ad? D Ty cold caling it doesnt apply tome. 6 Have you finished the mesting minutes yet? 1 | have the meeting in 8 minute Bi I sent tout to Jane for proofreading. Yimin a rush 7 Where do we usualy store the ofice supplies? B id you check the supplies closet? GB The branch office usually supplies them. “The store is right across from the office. 8 How did Martin get hold ofthe concer tickets that were sold ut in hours? He held the tickets tightly G He camped out the night before to get them. B The concert will take place in the hal 9 When will the program be aired on the radio? 1B The radio program is quite informative. B You can pick up the bus schedule atthe station. G During prime time, | think 10 Ihave shortlisted the candidates to five. BB Who has thelist? G Finish at five sharp. 1G We should start scheduling the interviews then, ”\ AUDIO SCRIPTS / m \W: Have you registered for the News Reporter Conference yet? | don't know if its possible to attend just a few of the seminars instead of the entire conference. | signed both of us up already. The $120 dollar registration fee allows you to attend ‘any four seminars that day. Here's the schedule. | dons think you need to attend all of them. Wh, great! My meeting with our VIF client has been rescheduled to that morning. | have no choice but to skip the morning seminars, {What a shame. | think "Legal Issues in Journalism” will be quite worthwhile and | know you'd be thlled to meet the speaker Mr. Cohen. Well, there are two more sessions in the attemaon, They should be as gaod as the morning ones. tim sure they wll be. However, m not sure if | can get there by 1:30 It takes an hour ‘oF mote to get there, The trafic tends to be heavier during lunch time, 1H): Tae your ime be there she whole day. ean share my notes with you later Thane (EE ov estions 5-9 1 : Are you working overtime today? |W = No. just finshed my work but fm wating for Allan to give me a ride WL: You didn't drive to work today? What happened? @ My car wouldn't stat this morning so had it towed to the garage. The mechanic told me it wort be ready unt 7. WI: | see. So where's Allan now? W2: Allan has @ conference call with the division head scheduled at 6:30. tt wll probably ‘ake half an hour. 1 : fm about to leave, | ean crop you of atthe mechanic's shop on my way home. 8 Great Thanks, Let me leave note for AlanEston rs cau ‘To participate holding an annual hike this coming Saturday. Our Human Resources Department is happy National Fitness Week and promate a healthy and active Iifestyle, we're to lear that most employees have signed up for the activity. We've chosen La Pine Park for this particular event. The map and schedule distributed last week show that we are meeting in the parking lat near the south entrance and hiking up Heron Trail to the famous Blue Lake. We chose Heron Till because its an easier hike and is more suitable for families. Unfortunately, wo feared lastnight that part ofthe tral was damaged by the flood this ‘week and is currently under repair. The other trails starting atthe south entrance are ore dlfeult and dangerous to hike, as they tend to be narrower and steeper. So we've decided to depart from the north entrance and hike to Blue Lake from there. Are there any questions? Knot, we'll see you at 7:30 aim, sharp at the parking lot near the north MRAM oasis 7 ‘Thank you for caling the Taft Art Museum hotine. Our museum hours are 10 am. to 5 ppm. Tuesday through Friday, 9 am. to 6 am.on Saturday and Sunday. We are closed on Mondays. Admission to the museum is $20 for adults, $15 for seniors and veterans, and childeen under 12 are admitted free of charge. For groups of more then 20 people, please press 0 for group reservations and ticket information. f you have any other questions cor would like to speak with a representative, press “star” (*) and a representative will be with you shortly. Stating next month, our Ferguson Gallery on the west wing wil hold @ special exhibition on 19 century impressionist work, which features magnificent paintings and drawings from famous artists such as Claude Monet and Edgar Degas, Tickets to this exhibition are sold separately for $10. f you would like to hear this information again, press 9 eyoe Eee AUDIO SCRIPTS m4 General Business W : May | speak to Ms. Owen? 1 This is she, 1 Mi this is Jun-hee Park from Sauron Office Supplies. 'm calling about the oxder you placed yesterday, order number TX-9347. + Yes, Is something wrong with the order? @® : We have almost everthing ready for you except the color paper. Unfortunately, wwe only have 3 packs left instock, Well have to back-order them, W : How soon can we get the ret of the paper? (® :Weshould take around 3 to 5 days. Would you lke to wat for the backordored item? (® : Our supplies are running low. Can you have our order shipped as soon as possible? B= n that case, well send you what we hove at the moment. You should be able to get your order by 5 pm. tomorrow In the meantime, well adjust the price and issue you an Updated invoice based on that. |W OK. No problem. + Aso, well waive the shipping and handling charge for you tis time. Again, we apologize forthe inconvenience Show Tele [lq 11) ———— {Are you 2 book lover who enjoys reading wherever you go? If you are, our latest Enudite Plus is exactly the product you need. Erudte Plus is an e-book reader designed for book lovers. Our latest model, curently the slimmest on the market, is extremely lightweight and portable. With a sivinch touch sereen, it weighs less than § ounces and ie so slim itcan fit into even the smallest bag. Most ofall it can hold up to 1,000 books. What is truly amazing about this device is thatthe text display is glare-free, so you can enjoy. reading even under direct sunlight. The newly improved interface ato allows you to flip ‘through pages with ease. The standard Wi-Fi model costs only $150 dollars and the 3G version is $200. Order today to receive a 10% discount plus a complimentary protective ase, Call 1-800-430-9834 to receive this special offer today._— General Travel) Hi this is Tim Fukoto. 'm scheduled to attend a medical conference at Orlando, Florida from November 15" to 18°, Can you help me book a round-trip fight fram Tokyo to Clando? | hope to ative the day before the conference stats, @ : Thank you for caling, Mr Fukoto, Would you profer a direct fight? It looks lke most of the fights will make a stop in Los Angeles or New York ®: Anonstop fight f possible, since its along distance ight over 10 hours. fd like to get there as soon as possible 20 I can get ready for the conference the nextday 3K. Let me see. We have a fight with Asiana departing at 8:30 p.m, from Narita, ariving {at 4 pm. in Orlando, and another one departing at 10 a.m. from Nara, transferring at Los Angeles Airport and arriving in Orlando a bit later at 4:15 pm, (W : The artval time is almost the same. How much is the fare? “The ditect fight is almost $300 more than the other. + Well, to sa 4 litle Ill go for the one stopping over in LA. + Sure. Il need your fll name as it appears in your passport to complete the booking. By the way, do you prefer a window or aisle seat? : Aisle seat, please, My last name is Fukoto, F-U-K-O7-0, frst name Yoshi, YO-SH1. [Attonton, passengers aweiting Kulan Airways fight KA.904 to Madison. We are sorry to inform you that after the one-hour delay, we have to cancel the fight due to heavy rain and low visibility. We had hoped thatthe weather conditions around the airport would have improved by now, but unfortunately, they haven't shown any signs of improvement. For flight safety reasons, the flight is rescheduled to depart tomorrow at 10 am, At this time, we have arranged hotel accommodations for tonight and our agents are currently clstrbuting $30 meal vouchers forall ticketed passengers. The vouchers ae good for cone free dinner and breakfast atthe airport. A shuttle bus is waiting a the ground transportation area outside the terminal, and the same bus will pick you up again from the hotel tomorrow at 7:00 a.m, Again, we apologize forthe inconvenience. Hopefully, the wind and rain wil subside by tomorrow. Now, please follow our agents to the baggage claim 175AUDIO SCRIPTS m6 ‘Jimmy Chen's Agenda for September 9 to September 15 ‘Thursday Las Friday © fight een ek — (which) ® depart from Shanghai to Tokyo at 10 a.m, ® play golf with ____ (where) at 4 pm. (when) (what) with Mi. Takashi (what) at 11 am. oe (when) (whom) at 9 aa. © meet the sales team at Totoro Design at (hen) © go to the opening night ofthe opera Madame Buttery at 7 pum (what) at 9:30 am. © flight CX265, Tokyo-Beijing, ative at (hen) ® family reunion at 3 11:30 am, (where) (what) ith Aunt Sarah at 9 am,Dining Out | emo 6) —— {What seems t0 be the problem, si? + Its been more than thy minutes and we havent gotten our order. ‘Those people who arrived after us have already been served. The service tonight is unbelievably slow. ® * Have you told your waiter? WL: We dd, but he hasnt gotten back to us yet fm tery somy about this. Let me check with your water. Chris, ean you come over for a second? 2: Certainly. \W ¢ Are you aware that these gentlemen here have been waiting for their order? Have you checked with the kitchen? 2: Well | did. The kitchen said that their orders are backed up because there are more customers than usual tonight W {Wel siz, rm tertbly sory about the delay. Let me speak withthe kitchen and ask them to expedite your order. In the meantime, your drinks tonight will be on us 1m going to stat the meeting by talking about our upcoming annual office party. Last ‘week we asked you for your ideas about the venue forthe gathering, Here's lit of the top 4 restaurants onthe pal: Unfortunately, our budget this year cant exceed $38 a head. Nex, everyone woud ike to have some kind of entrainment. Luckily al the selected restaurants do provide entertainment, but on diferent days. Portofino Bay is the only restaurant that has music once a week, but we aso need to consider the types cf food the restaurants serve. A number of employees are vegetarians, s0 its important thatthe restaurant we choose accommodates them as well AS you can see, Bollywood and Portofino Bay offer non-mest dishes fr vegetarians and vegans alike. In particular, Bollywood ofrs a wider selection of vegetarian cshes. However, some employees expressed concems about their spices It seams some of us arent big on spicy food. So, 2s you can see fom this table, woe lek with ust one choice here. Sard, my assistant, wil prepare a sign-up sheet online. H you's interested in joining us please sign up by Friday, November 20. co\ AUDIO SCRIPTS / 178 Ui} Review ) an) a How many people are in your party? The pany is at five. G Five, please. G I'm not affliated with any party 2 The fight wil take off in another hour. B Its warm inside. G They are really taking off now. G [cant believe there's another delay. 3 Has our order arived yet? Ive put it on your desk already. G He has arrived early You ordered him to finish on time, 4 When can you lengthen the skit? @ Twesday atthe latest G 3 hours. ‘We close on weekends, 55 Would you lke to join us for dinner? @ A vegetarian restaurant across the street just opened last week Gi Mi take a rain check G Joanne is at the meeting. 6 Why don't we drive to the conference together? B Because it takes a long time to get there G The conference will be held on Friday G OK I have the assistant reserve a car for us. 7 What did Mrs. Lee say she needed? G A list of attendees for the conference, Gi She said it ast week. G The video conferencing is canceled. 8 How'd you like to pay for your rental ca? G Ive paid the rent this month. G Do you take personal checks? G Is there any compact car avaliable? 9 The sales figures do not seem to add up cowrectly GH double-check withthe accountant. GI think the salesperson will figure it cout eventually G The gestures arent clear. 10 Nothing is more important than geting stings done on te WH say G Gering things done on time is realy nothing G No one finished it on time.(8) | would like to register for this year’s Pet Show. I's a great opportunity for me to showease my pet cleaning products. (® : Suro, our Ft Show isthe biggest one this yar willbe held from December 1105 Wich secon do you prefer? (What choices do Ihave? { : We have four sections, a you can see onthe floor pan. The price for each i diferent Ratnam is located near te enrance 0 people wil defintely see ist and wll aac more cintomers. | assume itis the most expensive one, @ : Naturally. t's $200 more than the next section, Well the food court is anothor place crowds gather. (8 thik 50 too. In that case, I'l opt for the one across from the food court, next to the (mE ose \W : Mark, have you made arrangements for Ted's retirement party yet? (8): ve booked the verve and aranged the muse performance. Now, fm ooking a the smenvs provided by Jimmy : Great! They are reliable and professional. Plus, the prices are reasonable. ‘They offer four pre-set menus, I think its easier to simply select one from the lst. Why don't you have 8 look? What's our budget this time? |W: $600. By the way, what's in Seafood Trio? : includes fish, shrimp, and squid. Deluxe Supreme platter and Supreme platter have both meat and seafood. t's alvaye nice to have a combination so people can choose: wiht they tke. W 1 agree, m9\ AUDIO SCRIPTS/ 180 CRAM Sis Ga) We've called this meeting to diseuss our newly launched online store. We hired a professional website designer to come up with a usersrendly online shop and it's been running for one month. Last week, we asked our customers to evaluate our online shop and give us feedback on the overall quay, Here are the results of the survey. As you «an 506, prices received the most votes. This is because we have a pricing advantage ‘over our competitors, So, in our meeting today, were going to focus on the category that received the least votes. This means that we have more to work on to see what we can do to improve the situation, So, now, let's get into groups of 3 and list your suggestions for improvement. GSE oss Good morning, Tis is your Business Today show host, Tony Clark. Today, in our show, we invite @ world-renowned celebrity chef, Oliver Yoon, to tak about his new book, Bon Appetit: Adventures in the Kitchen, in which he tells about his path from a problem street kid to an accomplished chef, and the inspiration and guidance he got from master chef Jim CChang. In the second half ofthe book, he gives the readers some delectable and healthy recipes with simple ingredients. n this book, he proves that cooking doesn't have to be @ dificult task given the hectic schedules people have nowadays. The recipes he came up with are something that everyone can easily make and enjoy. Of course, in the program today, he will also introduce his newiy opened upscale restaurant, which he opened in ‘cooperation with movie str Vincent Deniro, and he wil talk about their experience working together. Now, les welcome Oliver Yoon to our program,Name Company + head office ‘factory + products or services Jeb title Number of employees Ento Sato Dream Weaver Tokyo, Japan No factory Website designer Designer 15 in Tokyo 18130 Days to TOEIC Success Bootcamp for the TOEIC Valerie Hsu (Chu trch nhigm sud bin iim de -Téng Bien tap Binh Thi Thanh Thy Bien tap Bao Thi Thiy Ngin ‘Trin hy sch Cong ty Nhan Tri Viet ‘Sia bin in Bao Trang HA XUAT BAN TONG HOP THANH PHO HO CHI MINH 62 Nguyén Thy Minh Khal~Q.1- PCM ‘88295340 ~ 38296764 — 98247225 Fax: 98202726 E-mail: tonghop@nxbhem.com.vn _Séch online: www.nxbhem.com.yn hook: www sachweb.n ‘Thy hin lign ket: Cong ty TNHH Nhan Tri Vigt ‘83° Trdn Dinh Xu, P. Nguyén Cu Trinh, Quin 1 ‘Thanh phé Hé Chi Minh ‘me 30079944 Pex: 99900817 ‘wwwathantivietcom In 1.00 coin khé 21 x 28em tai Cing ty TNHH MTV ITAKA ~ 126 Nguyén Thi Minh Khai (Quin 3 Tp. Hé Chi Minh, XNDKXB 6; 4952-2018/CXBIPH/L4-360/THTPHCM ngty 26-11-2018, (QDXB sf: 1399]QD-THTPHCM.2018 ngiy 4-12-2018, ISBN: 978-60458-8510-, In ong va nip 1a cia thing 12019.f i [TIENG ANH CHO MQLNGUOI —_ FOR EVERYONE)! SEEE eo stile ceases’) enone) VEci2—manteebenion2 LEARNING ENGLISH JUST GOT EASIER UNaQE VISUAL TEACHING METHOO + FREE ALDO SUPPORT AICNED WT CLONAL ENGL EXAM STANDARDS ‘Bay lib gio trnh hoa chinh giép ban ty hoc tfng An theo phuong thd tye quan sinh dng. B6 sch cén giip ban nm ving kién thc nf ning cha gi dé hidu vé ne php, cdc bai tp thyc hanh higu qua cing phan ngi ligu nghe hidu chit luong cao, Free online audio at www.dkefe.com ym/EnglishForEveryonenv Nhan Tri Viet® Grammar Learning Curve ml NGU PHAP TIENG ANH > J pas Tih & Sake Tinh Sackp Wh db Trang —_Th 6b Tung cp ip "3p? 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