New Hire Training Checklist

ASSOCIATE INFORMATION
Name: Start date:

Return to HR by: 04/16/2018 Please complete checklist within first 40

days of employment.
Position: Manager:

FIRST DAY: HUMAN RESOURCES

Copy of the Associate Handbook
The Opening Note
POLICIES
Check when complete  Attendance Policy-***
 Policy on Harassment and
Professional Conduct -***
*** = MUST SIGN  Paid Time Off
ADDITIONAL ATTACHED  FMLA/leaves of absence
FORMS  Conditions of Employment- ***
 Holidays
 Time and leave reporting
 Overtime
 Performance reviews
 Professional Appearance
 Personal conduct standards
 Progressive disciplinary actions
 Security
 Information Protection Agreement-***
 Confidentiality
 Safety
 Emergency procedures
 Visitors
 E-mail and Internet use
 Peer Review

TRAINING PROGRAM:

Date Associate Attended The Opening Note______________________

Attend The Performance: ________________________
Attend Fine Tuning: ______________________

DIRECTOR OF LEARNING

o Information Security and Privacy Training (ISPT)

o OSHA Training
o Business We Do
o Americans with Disabilities Act (ADA)
o Harassment and Professional Conduct Training
o Leadership in Motion (supervisors)
o Manager’s training: BLT
o Human Trafficking
o Learning Plan if applicable.

1
DEPARTMENT MANAGER:
CERTIFIED NEW HIRE TRAINER:
Introduce to department staff and key personnel during tour.
Tour of facility, including:  Restrooms  Pools  Guest Room
 Human Resources  Spa  Coffee/vending machines
 Computer room  Retail  Associate Cafeteria
 Outlets  Lobby  Emergency exits
POSITION INFORMATION
Review and sign job description. – see MGS or HR Department for copy (Human Resources for signature but
Department Manager to review it with new Associate)
Review initial job assignments and training plans.
Issue Associate uniforms. (if applicable)
Locker assignment by Loss Prevention (if needed).
Associate received nametags & Commitment Card.
Explain work schedule, location, when it is posted and how to read it.
Changes to schedules must be approved by Manager/Supervisor only.
Explain department’s meal break policy and where to punch in and out for breaks.
Discuss overtime rules and approvals.
GENERAL RULES:
Red Sticker policy (items subject to inspection by Loss Prevention or Management.)
No personal phone calls at work and use of personal or pay phone during breaks.
Hotel’s phone number is ___________________. Manager’s direct phone number ______________.
Grooming standards, No gum chewing.
Telephone answering etiquette and procedures (always greet with your name, department, and salutations).
Lost and found procedure
Other department rules ___________________________________________________________
POSITION INFORMATION
Explain Department’s and Hotel’s Wildly Important Goal (W.I.G.)
Associate’s contribution to Company’s vision and departmental goals.
Explain G.S.S. (Guest Satisfaction Survey) and goals.
Explain E.S.S. (Event Satisfaction Survey) and goals.
Explain E.S. ( Engagement Survey, goals and dates)
Explain department’s stand up meeting time and location.
Empowerment (boundaries based on competency and confidence).
Explain Hotel/Department Recognition programs.
SAFETY:
“Clean as you go” policy, especially as it relates to water puddles, and foreign objects on walking surfaces.
Fire/Emergency Procedures. Designated area where to meet after an evacuation.
Nearest fire extinguisher location. Demonstrate how to use. PASS - Pull, Aim, Squeeze, Sweep.
Report all accidents/incidents IMMEDIATELY to your Manager or Manager on Duty. Regardless of how minor.
Accident Prevention Committee. Explain who the representative is and invite to participate in meetings.
o USA Patriot Act Training .5 hours (Front Office and Accounting positions)

PAY POLICIES:
Review department’s procedure for requesting time off.
Pay period begins on Saturday and ends on Friday. Payday is Thursdays.
See _______________________ to pick up your check or pay stub.
Explain what a payroll adjustment form is and its location
Always keep track of hours worked. If unable to punch, make sure to notify management immediately.
Explain department specific incentive programs. If applicable

2
 DEPARTMENT TRAINING FOR NEW ASSOCIATES
Review all job safety analysis (JSA) associated with position. Sign JSA cover sheet and return to HR.
Show the first aid treatment location and procedures.
KEY/RADIO Responsibility Agreement – SIGN ATTACHED
Point out all fire exits and explain the need to keep them clear.
Complete specific Department training
Complete specific Brand training
COMPUTERS
Hardware and software reviews, including:  E-mail  Microsoft Office System  Databases
 Intranet  Data on shared drives  Internet
 PMS  www.4myHR.com  NGS
 MARSHA  Delphi  MICROS

COMPLETED LEARNING PLAN DUE BACK TO HUMAN RESOURCES- 90 DAYS.

My Supervisor/Manager and I have thoroughly reviewed and I understand all of the above information.

_________________________________________ _____________________
Associate’s Signature Date

I have thoroughly reviewed all the above information with Associate.

________________________________________ _____________________
Supervisor/Manager’s Signature Date

Certified New Hire trainer’s attestation of training completion:

CNHT signature and date

PLEASE RETURN TO HR FOR ASSOCIATE FILE BY: