Professional Documents
Culture Documents
Questions To Client Replies / Comments UK Replies / Comments US
Questions To Client Replies / Comments UK Replies / Comments US
Questions To Client Replies / Comments UK Replies / Comments US
What disbursement (document) types are currently Vendor invoice, expense reports, debit
processed through these bank accounts? Direct Debits, Standing Orders, BACS, TT memos and vendor credit memos
purchasing manager authorises terms ie:
How are your current payment terms structured? 30days- 60 days 2% 20 days, Net 75 days
Do you use percentage due or amount due? amount due amount due
K Rajini Rao:
Are due dates calculated based on a specific day of the If the due date is calculated
based on a specific day of
month or on a number of days from the payment terms number of- how
the month days are from payment terms
date? specific day of the month date
payment terms 30 -60 days
Describe the approval process when invoices need to Manual held invoices would need to be A/P puts on hold in fourth shift, releases
be placed on hold and manually released? approved by the Purchasing Manager from hold upon mgr. Approval
Where an invoice needs to be placed on hold and then
manually released, can these invoices be "posted" to
the General Ledger? yes yes
How often do you "post" information to your General
ledger? daily daily
Do you use Cash or Accrual Based Accounting? Accrual based accounting Accrual
Do you post (or wish to post) in detail or in summary to
the general ledger? detail detail
When do you start your AP close? 3 days prior to GE fiscal month end last Wednesday of the month
Do you have any documentation on your AP close? yes yes
How many employee expense claims are processed? 10 3-4 per month
Are these expense claims assigned a special pay
priority - high or low? (Before/after other vendor
payments for example.) high no
What types of customers do you have? Cash and credit customers Distributors, end users and other GE companies
How do you group your customers for credit limits/credit checks? we don’t group them N/A
How do you group your customers for statements? alphabetical N/A
How do you group your customers for interest charges for late
payments? don't charge currently We do not charge interest charges
How do you group your customers for payment rules? as per our credit terms N/A
How many customers do you have? 300/340 3500
How are multiple "remit tos" determined for each customer? amount is split between cust accounts Checks to one remit to, wire each to another
What credit information is tracked for each customer? trade references D&B rating, credit limit, days to pay
Do you have a prospect system separate from the receivables
customers? yes, but maintained on Microsoft Word Yes
Who has access to your customer database? sales office personnel Sales, Customer Service, Finance
the process IVMC is run within 4th shift after the item the process IVMC is run within 4th shift after the item has
has been shipped, this notifies 4thshift that an invoice been shipped, this notifies 4thshift that an invoice needs to
How do you receive notice to create/generate an invoice to bill a needs to be raised. The invoice is then printed when an be raised. The invoice is then printed when an invoice run
customer? invoice run is performed. is performed.
Do you regularly invoice customers for the same items? yes Yes
Do you use standard invoice lines with default pricing and default
accounting information? yes Yes
Do you ever use invoice forms and/or the invoice entry process yes, invoices and credits are also used to move
for transactions other than billing customers? cash/credit notes between customer accounts No. Use preprinted invoice
Do you use Debit Memos? no No
How are Debit Memos accounted for? n/a N/A
Why are Debit Memos used? n/a N/A
What items appear on Debit Memos? n/a N/A
Do you use Customer Account Credit Memos? yes Yes
How are Customer Account Credit Memos used? to represent returned items, price corr'n, discounts etc… Customer Service issues Credit memo
To credit returned material or correct errors on the
Why are Customer Account Credit Memos used? to correct invoices, move cash, to clear SIWO customers account
amt, reason for raising credit, Credit note number, date,
What items appear on Customer Account Credit Memos? tax, cust no., cust name and address returned product, credit for price variance, freight, sales tax
Do you enter invoices in batches? yes Yes
How are batch invoices defined? system generated batch no. System defined
What are the units of measure you use when you bill customers
for products and/or services? each as standard Qty and unit price
Do you require taxes to be established for use when preparing
invoices? yes Yes
Do you validate the tax rate against a Customer’s Ship To
address when preparing invoices? yes No, defaults to sold to
Do you bill customers in a foreign currency? yes Yes
Are there any other foreign currency issues regarding invoice
generation? no euro
How many invoice types do you have? 2 1
How frequently do you invoice your customers? daily daily
How do you track sales revenue on invoices? How is it reported? arir report/sale & orders report Revenue is tracked by product line
UPS, DHL, FedEx, Freight Forwarder or Customer
What different shipping methods do you use? Post, courier, air freight, sea freight selected carrier
How do you number your invoices? numerically, system generated numemric
Do you have standard default line items that you use? yes No
Do you have standard default line items that you use or are most
lines free format? both No
What type of units of measure do you use? each as standard qty and price
Do you have different price schedules dependent on customer or
volumes? yes Yes
How often are sales orders invoiced? 3 times a day daily
What is the criteria to invoice? order must have been shipped shipment
How do you calculate your tax charges? What are the rates? system generated tax rates are enter into the system by customer
How do you keep your tax rate information up to date? through 4th shift maintenance Tax rates are changed when needed
Why are credit memos used? to amend invoices, move cash or SIWO To enter returns and correct errors on invoices
How are the revenue, receivable, freight and tax accounts revenue is by product line, freight and tax go to the correct
configured for each invoice type? general ledger coding format of xx-xx-xx-xxxx freight or tax account
How are adjustments to closed periods handled? processed in next period Adjustments made in current period
Do you ever recognize revenue from a single transaction over
multiple periods? no Yes, these are service contracts
% per month example if 12 month contract we recogize
When do you recognize revenue? at time of shipment to customer 1/12 per month
How many General Ledger accounts do you distribute to? 3 35
create debtor at time of shipment/review daily until
When do you create or recognize outstanding receivables? cleared by payment When product is shipped an invoice is generated
Do you distribute earned and unearned revenue? What are the
GL accounts? only earned revenue/document sales revenue a/c nos. Yes, service contracts
Do you have unbilled receivables? vat/interest on GE cashpool No
How do you maintain and assign salespeople to customers? n/a At the order line item level
Do you track Sales Territory Information? weekly pole reports Yes
How is Sales Territory Information for tracking purposes derived?
(for example, customer, salesperson, and so on) sales by country reports Rep Code
Do you maintain mandatory and/or optional reviews in your
orders cycle for credit risk, legal compliance, and/or other
approvals? yes, credit checks etc.. This is performed by Charlotte
Do you have sales representatives? How many? yes, 3 15 external reps.
How do you breakup territory for sales? n/a By geographic region
How do you assign commissions? we don't by product and rep code
How do you enter/manage a credit amount owed to the customer credit bal. shows on cust acc. and is refunded upon a place against customer AR Balance if not used within 6
by your company? request in writing months it is moved to the Customer Advance account
How do you enter/manage a credit amount owed to your
company by the customer request a refund in writing N/A
Do you send customers statements? yes Yes
Do you ever adjust receivables? no, except throught bad debt write off Yes
How do you adjust receivables? through bad debt write off Credit memos, write-offs
What metrics are used to monitor collections performance? past dues as a % of total debt Past due > 60 days, Total past due, collection effciency %
through the artb, exported into excel and data sorted.
This is done on a weekly basis, and customers are
How do you monitor customer account status? chased on a daily basis Check the system and pull reports
We have separate portfolios and customers accounts can
Do you have a separate aging for collectors? no be aged by portfolio
Do you use Debit Memos? no No
How are Debit Memos accounted for? n/a N/A
Why are Debit Memos used? n/a N/A
What items appear on Debit Memos? n/a N/A
Do you use Customer Account Credit Memos? see line 29 Yes
Credit memo is applied against outstanding invoice or
How are Customer Account Credit Memos accounted for? see line 30 invoices
Why are Customer Account Credit Memos used? see line 31 To credit returns, price variances, freight or sales tax
What items appear on Customer Account Credit Memos? see line 32 part number, description and amount
How are adjustments to closed periods handled? see line 62 N/A
How do your customers generally pay invoices?single check --
single invoicesingle check -- multiple invoicesmultiple checks --
multiple invoices all Both
Do you use more than one bank account and/or cash account? no Yes
How do you handle payments without remittance information? refer to AR ledger call the customer
What are the reasons for checks being returned by the bank? insufficient funds NSF
Who applies cash? Credit controller Cash app team
Keyed by bank and file transmitted nightly, balance is
How is cash applied? manually applied manually by cash team
Do you create chargebacks (Debit Items) for customer
deductions? no Yes
How do you enter/manage a credit amount owed to the customer Credit remains on AR for 6 months then move to the
by your company? see line 79 Customer Advance Account
How do you enter/manage a credit amount owed to your
company by the customer see line 80 N/A
Do you send dunning letters to customers? see line 91 Yes
Do you default other information (payment terms, shipping, tax) at
the Customer Level? no Yes, payment terms and sales tax
Can this information be changed and updated at the time of order
entry? yes Yes
Do you require hard copy of the customer purchase order prior to
order entry? yes Yes
Do you do check customer credit prior to entering an order? system automatically checks Yes
Do you take orders only from approved customers? yes Yes
Do you use the invoice as a ship confirmation to the customer? yes Yes
Do you allow partial payments of invoices? no Yes
When do you send the invoice. With each shipment? yes Yes
we only have the facility to have one billing address per
custome account although we are able to have a number
How many "bill-to’s" do you maintain for each customer? of ship to addresses 1 bill to
How do you group your customers for credit limits, credit checks? see line 4 N/A
How do you group your customers for statements? see line 5 N/A
How do you group your customers for interest charges for late
payments? no Do not charge interest or finance charges
How do you group your customers for payment rules? by age of debt Signed Contracts or PO
Do you send customers statements? see line15 Yes
Do you receive deposits and/or prepayments? see line 116 Yes
Bullet Points / Notes Gaps (Prima faci)
examples??
Autoinvoice to be scheduled ???
what are they?
What is ACH. Are the credit card payments also coming in through the bank transmission or Lockbox
reference line no.
How do you maintain your Fixed Asset Accounting asset details maintained on spreadsheet, accounted for in
data? summary level within 4th shift general ledger Manually using Best Fixed Assets
Which operations/processes do you want to streamline manual interface between spreadsheet and computer Need to understand what Oracle is capable of
for Fixed Asset Accounting? system handling
Which operations/processes do you want to eliminate manual interface between spreadsheet and computer
for Fixed Asset Accounting? system Need to review current process to proposed process
How is your corporate and tax information stored now? ???????????? Best FA System
What systems are you using to store asset, vendor,
employee and location information now? 4th shift, excel, word Hard copy of invoices, Asset Tags
How do you report property values for tax purposes? n/a Yes