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ONE

CLASS
TERMS AND CONDITIONS
1. THE
PLOT

ACTIVITY 01
Do the tasks related to the episode
in your activity book.

2. THE
GOAL

ACTIVITY 02
Write dialogues according to the following
guidelines. Use your creativity!
TERMS AND CONDITIONS

A1
1. A tourist is lost in your city and asks you for directions.

• Step 1: Tourist requests information.


• Step 2: Tourist tells you where he or she wants to go
and asks for directions.
• Step 3: You explain how to get there on foot.
• Step 4: You explain how to get there using a means of
transportation.

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2. Mark the functions you’ll need to learn
in order to write this dialogue.

Making requests Expressing doubt and certainty


Making offers Giving advice
Giving directions Comparing and contrasting
Making invitations Giving opinion
Making predictions Explaining procedures
Paraphrasing Expressing quantity
Other functions:

A1+
1. You work at a multinational company and a new employee from
a different country started working there last week. He doesn’t
know much about your country, your city, or the company. You
see him wandering around the hallways.

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TERMS AND CONDITIONS

• Step 1: You introduce yourself.


• Step 2: You offer assistance.
• Step 3: The new employee asks you how to get to some places in the city.
• Step 4: You give him directions.
• Step 5: You tell him about the city website and suggest he take
a look at it to know more about the city.
• Step 6: The new employee asks you questions about the company schedule.
• Step 7: You explain what will happen at the company next week.
• Step 8: You invite him for a get-together at a friend’s house.

2. Mark the functions you’ll need to learn in order


to write this dialogue.

Making requests Comparing and contrasting


Making invitations Making offers
Expressing doubt Giving opinion
Expressing certainty Explaining procedures
Giving advice Making suggestions
Paraphrasing Expressing quantity
Giving directions Making predictions
Other functions:

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A2
1. Patty and Mary want to throw a surprise dinner party for a
friend. They need to organize everything, which includes
preparing a dish. That won’t be easy, because neither Patty
nor Marry cooks well.

• Step 1: Patty asks for Mary’s help to prepare the dish.


• Step 2: Mary is pessimistic about how good their dish will
taste and makes a horrible prediction.
• Step 3: They decide to call a third friend to ask for help.
• Step 4: The third friend cannot help.
• Step 5: Mary googles the recipe to help Patty.
• Step 6: Mary explains the steps to make the dish
according to a website.
• Step 7: Patty is not sure the food tastes good.
• Step 8: Mary explains what they should do to solve the problem.

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TERMS AND CONDITIONS

2. Mark the functions you’ll need to learn in order


to write this dialogue.

Making requests Expressing quantity


Making invitations Comparing and contrasting
Expressing likes and dislikes Making offers
Expressing doubt and certainty Giving advice
Paraphrasing Giving opinion
Giving directions Agreeing
Narrating events Disagreeing
Explaining procedures Making predictions
Other functions:

B1
1. Relationships are not easy because the truth is: you never
know what can happen while you are dating someone.
Two friends, Anna and Sylvia, are talking about their
boyfriends and sharing some thoughts.

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• Step 1: Anna invites Sylvia to go to the movies.
• Step 2: Sylvia doesn’t accept because her boyfriend doesn’t like her
going out with friends without him.
• Step 3: Anna gives her opinion about the situation.
• Step 4: Sylvia agrees and asks for advice.
• Step 5: Anna tells Sylvia what she must/should do to change the
situation.
• Step 6: Sylvia is not sure and decides not to go to the movies.
• Step 7: Anna makes negative predictions about the future of
Sylvia’s relationship.

2. Mark the functions you’ll need to learn in order


to write this dialogue.

Making requests Giving opinion


Making invitations Narrating events
Expressing likes and dislikes Explaining procedures
Expressing doubt and certainty Expressing quantity
Paraphrasing Comparing and contrasting
Giving directions Making offers
Giving advice Agreeing
Disagreeing Making predictions
Other functions:

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TERMS AND CONDITIONS

1. Claire and Phil are on the phone. Phil needs Claire’s help with

B2 a specific computer program he doesn’t know how to use it.


Claire wants to help, but it seems that Phil doesn’t get along
with computers that much.

• Step 1: Claire explains what Phil needs to do first.


• Step 2: Phil asks for the following steps.
• Step 3: Claire explains the following steps.
• Step 4: Phil complains that it is too difficult to use
this computer program.
• Step 5: Claire gives advice to Phil to calm him down.
• Step 6: Phil gives his opinion about computers and technology.
• Step 7: Claire disagrees and gives her opinion.
• Step 8: Phil understands and asks for extra help listing
a lot of questions.

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2. Mark the functions you’ll need to learn
in order to write this dialogue.

Making requests Explaining procedures


Making invitations Expressing quantity
Expressing likes and dislikes Comparing and contrasting
Expressing doubt and certainty Making offers
Paraphrasing Giving advice
Giving directions Agreeing
Giving opinion Disagreeing
Narrating events Making predictions
Other functions:

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TERMS AND CONDITIONS

1. Marvin is talking to his friend Hugo about his difficult relationship

B2+ with his bossy and moody supervisor, who usually says things like
“You should do this,” “You have to do that,” “You’re supposed to do
this,” and “You must not do that.” Marvin says what he would rather
do, and Hugo asks if he can give his opinion. Hugo is straight with
Marvin and gives his opinion about Marvin’s inappropriate attitude.
Then Hugo advises him and explains how he solved a similar
problem he had with his boss some months ago.

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2. Mark the functions you’ll need to learn in order
to write this dialogue.

Making requests Explaining procedures


Making invitations Expressing quantity
Expressing likes and dislikes Comparing and contrasting
Expressing doubt and certainty Narrating past events
Paraphrasing Making offers
Giving directions Giving advice
Giving opinion Agreeing and disagreeing
Narrating events Making predictions
Other topics:

C1
1. Studying together is not for everyone. Wendy and Kat are doing
their best, but Kat isn’t very good at math. In fact, she doesn’t
know a thing about it. So Wendy has to explain everything to her
three or four times. Kat complains and asks Wendy to be more
concise. After some time, Wendy gets really mad and tells Kat
what she should do to learn faster. Kat gets offended and gives
her opinion about Wendy’s attitude in a very formal way.

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TERMS AND CONDITIONS

2. Mark the functions you’ll need to learn in order


to write this dialogue.

Asking for clarification Explaining procedures


Making invitations Expressing quantity
Expressing likes and dislikes Comparing and contrasting
Being formal and informal Making requests
Expressing doubt and certainty Giving advice
Paraphrasing Agreeing and disagreeing
Giving directions Making predictions
Giving opinion Narrating past events
Narrating present events Making offers
Other functions

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C2 1. Don is complaining about what has happened to him since
he moved to another part of the city (car crash, burglary,
unemployment, etc.).Fred explains to him some ways to protect
himself against bad luck. Don doesn’t believe it and seems
reluctant to accept his friend’s opinion. Fred restates his opinion in
a more emphatic way and gives his own life as an example. He tells
Don what he cannot do, what he should do, what he must not do,
and what will happen if he doesn’t follow his advice. Don, who is
terrified, agrees with Fred and thanks him.

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TERMS AND CONDITIONS

2. Mark the functions you’ll need to learn in order


to write this dialogue.

Asking for clarification Explaining procedures


Making invitations Expressing quantity
Expressing likes and dislikes Comparing and contrasting
Being formal and informal Making requests
Expressing doubt and certainty Agreeing
Paraphrasing Disagreeing
Giving directions Making predictions
Giving opinion Narrating past events
Narrating present events Making offers
Other functions:

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ACTIVITY 03

3. SKILL DEVELOPMENT
AREA
A1
1. Jack and Anna work together.
They have to hand in a company
project and present it at a meeting.
Read their conversation.

Jack 1 hr ago Jack 37 mins ago


What’s up?! Step by step, first select
one slide, then click on
Anna 42 mins ago the object to select it, and
after that, click on the
I’m crazy here. I don’t know Animation Pane button.
how to animate my presentation
in PowerPoint.
Anna 36 mins ago
Jack 40 mins ago Hmmm…It’s here! Don’t tell
Relax…That’s not the end of the me! Now I should click on
world…Open the presentation! the Add Animation button.

Jack 33 mins ago


Anna 39 mins ago
LOL. Yes! To conclude,
Okay. That’s easy, and then?
select the effect you
want to create from the
Jack 37 mins ago
menu that appears and
Select the slide that that’s it! Now, you are
contains the object you ready to animate all the
want to animate. slides you want.
Anna 37 mins ago
Anna 33 mins ago
All right! There are
many slides that I want It’s just so simple…
to animate. What Thank you! :)
should I do?
SEND

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TERMS AND CONDITIONS

2. Write each step explained by Jack in the correct order.

Step 1

Step 2

Step 3

Step 4

Step 5

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A1+
1. Jack and Anna work together. They have to hand in a company
project and present it at a meeting... Read their conversation.

Anna 2 hrs ago Jack 37 mins ago


Jack, HELP!! Can you Can you see the insert tab on
help me out, please??? the ribbon? Click on Video in
the media group, and then
choose Video on my PC.
Jack 57 mins ago
Anna 37 mins ago
What can I do for you, Okay, but could you tell
Ms. Nervous Breakdown? me how I can find the
video I am looking for?
Anna 40 mins ago Jack 37 mins ago
Oh, Mr. Know-It-All… I have a Well, I can’t. Scroll down to find
problem here. Can you help the movie or navigate your way
me add a video to my Power to a different folder, the one
Point presentation? where you saved the file.
Anna 37 mins ago
Jack 39 mins ago
Yes. Oh, it’s there! Don’t
Could you relax, please? tell me! Select it, right?
Find a good movie and
download it, or upload it to Jack 37 mins ago
your hard drive. Then open LOL. Yes! Select the video and
the slide where you want to then you can click on the insert
insert the video. button.

Anna 37 mins ago


Anna 37 mins ago
Okay. That’s kind of
Yes! It’s here! It’s just so
obvious! And then? :(
simple… Thank you! :)

SEND

2. Rewrite the sentences in bold in the Imperative form, if possible.

4
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TERMS AND CONDITIONS

3) Was it possible to rewrite all the sentences in exercise 2? Why (not)?

A1 Select one of the following activities


and do it with your classmates.
A1+
1) Write a short dialogue about how to protect your
smartphone from hackers. Then get ready to act it out.

A1 Give instructions using Imperative forms.


A1+ Ask for instructions using Can/Could.

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VOCAB HELP Dos – Pick strong passwords / Save a backup copy /
Delete Spam / Be cautious / Buy protection / Get a
COMMON VERBS IN security app / Log out after banking or shopping /
CELL PHONE USE Review your download habits / Avoid unfamiliar wireless
networks / Research apps before downloading them /
Be suspicious of strange emails / Check for suspicious
activity / Turn off Bluetooth

Don’ts – Send email using a public Wi-Fi / Click on


unknown links / Download suspicious apps /
Disable the security settings / Jailbreak your phone

2. Write a short dialogue about how to find information


on the Web. Then get ready to act it out.

A1 Give instructions using the Imperative forms.


A1+ Ask for instructions using Can/Could.

VOCAB HELP Insert key words


COMMON VERBS IN Search for information (online)
Enter the information to ___________
COMPUTER LANGUAGE Use the Web vs. Surf the Web
Copy vs. Paste
Save vs. Delete
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TERMS AND CONDITIONS

A2

1. Judy is at a dinner party and her mother, the best cook she
knows, calls her. Read their conversation.

MOM – So, how’s her cake? Better than mine?


JUDY – It’s good. You should come here, mom. See it for yourself.
MOM – No, I won’t go. I must prepare dinner for your dad.
And her cake?
JUDY – It’s good. Mom, would you like me to bring you some
cake?
MOM – Of course not! But what flavor is it? Is it light?
JUDY – It’s very light and sweet. You could come and ask her
how she prepared this icing.
MOM – Good icing? What’s in it? Can you ask her how she
made it?
JUDY – Mom!

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2. Choose the option with the appropriate
meaning of the following quotes.

a) “You should come here.”


Advice
Order
Favor

b) “I won’t go.”
Refusal
Inevitability
Obligation

c) “I must prepare dinner for your dad.”


Obligation
Order
Favor

d) “Would you like me to bring you some cake?”


Request
Permission
Offer

e) “You could come here and ask…”


Suggestion
Possibility
Obligation

f) “Can you ask her how she made it?”


Suggestion
Permission
Favor

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TERMS AND CONDITIONS

Do you know how to make salad or a quick sandwich? Think of the


following steps to teach your friends how to fix a quick snack.

• Ingredients
• Utensils
• How to prepare it

VOCAB HELP stove | oven | microwave


KITCHEN spoon | fork | knife | slicer
bowl | pot | jar | jug | cup | glass
UTENSILS AND whisk | beater | peeler | garlic press
APPLIANCES cutting board | baking tray

VERBS cook | boil | fry | grill | bake | roast


RELATED TO mix | beat | stir | shake | batter | melt
cut | slice | dice | grate | peel
COOKING pour | serve | add | reduce

INGREDIENTS sugar | salt | flour | cornmeal


cream | condensed milk | chocolate
eggs | milk | chocolate chip
butter | vanilla
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B1

1. Read the conversation between Kevin and his father Ted.

KEVIN – Dad, would you mind if I asked you a few questions


about your life as a teenager?
TED – No, I wouldn’t, but would mind being less formal? I’m
your dad, and you shouldn’t be that formal with me.
KEVIN – Right…I apologize…I mean, I’m sorry.
TED – OK, go on, then. What can I do for you? Is that
school work?
KEVIN – Yes, it is, dad. I’m writing a play…for school…about
teenagers in the ‘90s. How did you use to call your
friends, dad?
TED – Oh, things used to be very different. Teenagers couldn’t
have cell phones at first because they were too expensive
and they used to be huge! Now that we’re used to doing
everything on our smartphones, it’s hard to understand
what my teenager years were like.
KEVIN – Wow, really? But how big did cell phones use to be?
TED – Very big. They would weigh like half a kilo.
KEVIN – Goodness! So, you’re telling me you couldn’t send
emails from phones?

PAGE 31
TERMS AND CONDITIONS

TED – Of course we couldn’t! You see, our computers were


very big; we couldn’t have laptops, because they
were very expensive.
KEVIN – Dad, I’m appalled. Would you mind if I asked you
another question?
TED – No, go ahead. But only if you wouldn’t mind being
informal when talking to your dad!
KEVIN – Were you happy then?

2. Rewrite the following sentences from the dialogue using more


informal language. Can you do that?

a) KEVIN – Dad, would you mind if I asked you a few questions


about your life as a teenager?
________________________________________________________________
_______________________________________________________________

b) TED – …would you mind being less formal?


________________________________________________________________
________________________________________________________________

3. Explain the choice of the structures in bold according to the context.

a) TED – …I’m your dad, and you shouldn’t be that formal...


________________________________________________________________
________________________________________________________________

b) TED – Oh, things used to be very different…Teenagers couldn’t


have cell phones at first because they were too expensive and
they used to be huge!
________________________________________________________________
________________________________________________________________

c) TED – …Now that we’re used to doing everything on


our smartphones, it’s hard to understand what my teenager
years were like.
________________________________________________________________
PAGE 32 ________________________________________________________________
B1
Together with your group, write a dialogue between a couple
(husband and wife or girlfriend and boyfriend) in which the wife/
girlfriend teaches the husband/boyfriend how to lead a healthy
life. The husband/boyfriend doesn’t agree with the wife’s/
girlfriend’s suggestions. Include the following topics and make
sure you use the linguistic items specified.

TOPICS
• How to select the healthiest food and restaurant
• How to save time for healthy activities
• How to relieve yourself from stress

DON’T FORGET TO:


• Use “Would you mind.”
• Use “Used to/to be used to.”
• Use Modal Verbs.
• Check the Vocab Help.

VOCAB HELP health | sick | frail | toned | well-built thin |


ADJECTIVES fat person | light | vegetarian | low-fat |
sugar-free | natural | processed food | fresh |
organic | tropical fruit

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TERMS AND CONDITIONS

SPORTS soccer | basketball | volleyball | beach volleyball


baseball hockey | tennis | running | jogging
cycling | athletics | gymnastics | swimming

VERB eat fruit | vegetables | proteins | carbohydrates | drink lots of water


little soda | juice | have a complete breakfast | a nutritious lunch
PHRASES light dinner | do physical activities | exercises | sit-ups
push-ups | play sports | go on a diet | go to the gym
go for a run/stroll along the beach

B2

PAGE 34
1. Russell and Amy are having a serious conversation about money
and their monthly expenses. Read their dialogue.

AMY – Hello, honey, how are you?


RUSSELL – Hey, I am fine! However, I could be better, if you hadn’t spent so much
last month!
AMY – Oh...Shall we begin to have this discussion? Let’s see the credit card bill...
RUSSELL – I don’t understand your sarcastic tone, Amy…Take a look at these
receipts! You bought ten shoes and eight dresses last month! How can
someone spend so much? You don’t even have time to wear all of them!
You ought to stop doing this! You are spending too much!
AMY – Oh, am I? What about you? Every Friday and Saturday, you have a happy
hour with your friends and I have never complained about it…Besides
that, I would have time to wear all of my dresses if you invited me at
least once to go out with you.
RUSSELL – So, that’s the point…I go out with my friends after a stressful week and
you buy ten shoes to pay back! Interesting, isn’t it?
AMY – Good Christ, you are the sarcastic one now! Stop, please! Anyway, what
do you suggest I do? Should I stop buying things for our daughter?
Is that what you want?
RUSSELL – Nope. What I want is responsibility! You’d better think twice before
spending so much, because I work hard to bring home the bacon!
You should think that soon our daughter will go to college, and that
is not cheap!
AMY – Honey, do you think about it when you go out with your friends?
Because according to the credit card bill you have been spending
too much on beer as well.
RUSSELL – Okay, okay, I got your point…So let’s do the following, darling: I won’t go
out with my friends on Fridays or Saturdays anymore! I will only go out
with them once a month! That’s what I can do! What about you?
AMY – Hmmm…I will avoid buying things that I don’t need! Then, in three years,
we would have enough money to pay not only Julie’s tuition in her first
year of college but also a trip for us! So, do we have a deal?

2. Take a look at the following extracts from the dialogue. Explain the
meaning of the structures in bold and their connection to one another.

a) Amy – Oh…Shall we begin to have this discussion?


Let’s see the credit card bill…
Russell – I don’t understand your sarcastic tone, Amy…

PAGE 35
TERMS AND CONDITIONS
________________________________________________________________
________________________________________________________________

b) Russell – …How can someone spend so much? You don’t even


have time to wear all of them! You ought to stop
doing this! You are spending too much!
________________________________________________________________
________________________________________________________________
________________________________________________________________

c) Russell – Nope. What I want is responsibility! You’d better think


twice before spending so much, because I work hard
to bring home the bacon! You should think that soon
our daughter will go to college, and that is not cheap!
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

d) Amy – Hmmm…I will avoid buying things that I don’t need!


Then, in three years, we would have enough money
to pay not only Julie’s tuition in her first year of
college but also a trip for us! So, do we have a deal?
________________________________________________________________
________________________________________________________________
________________________________________________________________

3. Are you good with your money? How do you spend your salary? Discuss
how people can save money or how they can control their expenses. Use
the following Modal Auxiliaries and Modal-like Expressions in your answer.

• Modals: Will/Might/Can/Could
• Ought to
• Had better
• To be supposed to

PAGE 36
1. Read the article and do the following activities.

B2+

LOTTERY WINNERS WHO BLEW IT ALL


Mandi Woodruff and Michael Kelley MAY 19, 2013, 12:55 PM 931,574 19

As America salivates over the $590 million Powerball prize won by


a Floridian, we’re reminded that winning the lottery will not solve
all problems. In fact, many people’s lives became notably worse
after they got super rich, and they managed to lose it all in no time.
The Griffiths bought their dream home, but then life fell apart.
Before they won a $2.76 million lottery jackpot, Lara and Robert
Griffith hardly ever argued. They bought a million-dollar house and
a Porsche. But eighteen months ago, six years after their win,
Robert drove away in the Porsche after being confronted by his
wife over emails suggesting he was interested in another woman.
PAGE 37
TERMS AND CONDITIONS

Their fourteen-year marriage was over, a freak fire gutted their


house, and every penny of their fortune was gone.

Tonda Lynn Dickerson was forced to pay gift tax. A former Waffle
House waitress named Tonda Lynn Dickerson was served a big plate
of karma when she refused to split her winnings with ex-colleagues
and was forced to pay the taxman $1,119,347.90. How did it happen?
Dickerson placed her winnings in a corporation and her family was
granted 51 percent of the stock—qualifying her for the tax.

Adapted from http://www.businessinsider.com/17-lottery-


winners-who-blew-it-all-2013-5?op=1

2. Identify the doer (the one who performs the action) of the
highlighted actions in the following sentences.

a) …The $590 million Powerball prize won by a Floridian.


________________________________________________________________
________________________________________________________________

b) …and her family was granted 51 percent of the stock—qualifying


her for the tax.
________________________________________________________________
________________________________________________________________

c) Robert drove away after being confronted by his wife over


emails…
________________________________________________________________
________________________________________________________________

d) Tonda Lynn Dickerson was forced to pay the taxman $1,119,347.90.


________________________________________________________________
________________________________________________________________

PAGE 38
3. Choose the option that has the correct meaning of the words IN BOLD.

a) Reading is an excellent way to increase your vocabulary.


FURTHERMORE, it can help you improve your spelling.
Contrast
Addition
Conclusion

b) ALTHOUGH he says he is a communist, he owns a mansion,


three farms, many apartments and a Rolls.

Contrast
Addition
Conclusion

4) Can you rewrite these sentences using other words to


replace FURTHERMORE and ALTHOUGH.

Sentence 1:
________________________________________________________________
________________________________________________________________
________________________________________________________________

Sentence 2:
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

PAGE 39
PAG
TERMS AND CONDITIONS

1. Read the article and do the following activities.

C1

LOTTERY WINNERS WHO BLEW IT ALL


Mandi Woodruff and Michael Kelley MAY 19, 2013, 12:55 PM 931,574 19

As America salivates over the $590 million Powerball prize won by


a Floridian, we’re reminded that winning the lottery will not solve
all problems. In fact, many people’s lives became notably worse
after they got super rich, and they managed to lose it all in no time.

Americo Lopes quit his job, lied about it, then got sued.

Construction worker Americo Lopes won the New Jersey lottery,


quit his job, and then lied about it, claiming he needed foot
surgery. After coming clean to an ex-colleague, he and a few
PAGE 40
others ganged up on Lopes for not splitting the winnings as
promised. Sadly, Lopes was forced to split the prize by court order.

Andrew Jackson Whittaker Jr. was undone by casino lawsuits.

In 2002, West Virginia building contractor Andrew Jackson


Whittaker Jr. walked away with $114 million after taxes on a $315
million multi-state Powerball draw. That was just about his last
stroke of good fortune. In two separate instances, thieves ran off
with $745,000 Whittaker stashed in his car. Later on, he was sued by
Caesar’s Atlantic City for allegedly bouncing $1.5 million in checks.
Within four years, his fortune was gone.

Luke Pittard wound up flipping burgers at a fast-food restaurant.

Welsh-born Luke Pittard won a £1.3 million jackpot ($1.9 million) in


2006, but spent it all on a trip to the Canary Islands, a wedding and
a house. A year and a half later, Pittard was forced to take a job at
a fast-food restaurant flipping burgers. He says he’s happy, and his
leftover winnings collect interest.

Adapted from http://www.businessinsider.com/17-lottery-


winners-who-blew-it-all-2013-5?op=1

2. Answer the following questions about the text.

a) Lopes lied when he won the lottery. Which consequences did he


have to face?
________________________________________________________________
________________________________________________________________

b) What happened to Whittaker after he won the Powerball?


________________________________________________________________
________________________________________________________________

c) Why was Luke Pittard forced to work at a fast-food restaurant?


________________________________________________________________
________________________________________________________________

PAGE 41
TERMS AND CONDITIONS

3. Can you join these two sentences to avoid repeating


the structures in bold?

a) Sentence 1: Americo Lopes lied about the prize.


Sentence 2: Americo Lopes was sued by his colleagues.
__________________________________________________________________________
__________________________________________________________________________

b) Sentence 1: Andrew Whittaker was sued by Caesar’s Atlantic City Casino.


Sentence 2: Andrew Whittaker used rubber checks at Caesar’s Atlantic
City Casino.
__________________________________________________________________________
__________________________________________________________________________

B2+ Select one of the following activities


and do it with your classmates.
C1
1. In groups, decide how to teach a person to become
a millionaire at age seventeen and then lose all the
money.

PAGE 42
2. In groups, decide how to teach a person to get a promotion at work.
You can choose one of the topics suggested or use your creativity.

• Apply for the right position


• Seek out new skills
• Groom a successor

VOCAB HELP Savings Account (AmE) vs. Deposit Account (BrE)


BANKING Checking Account (AmE) vs. Current Account (BrE)
Cash / Bills / Coins / Checks
Debit Card vs. Credit Card
Deposit vs. Withdrawal

Tax—Paid to the government to fund public services


Fee—Paid in exchange for services
Fare—Paid in exchange for transportation
Loan—Money lent by a bank that must be repaid with interests
Bank Charges—Fee for bank services
Overdraft—Deficit on a bank account when one withdraws more
than the available amount
Rubber Check—A check that is not payable due to insufficient
funds (Also, bounced check)

PAGE 43
TERMS AND CONDITIONS

VOCAB HELP Headquarters vs. Branches


BUSINESS Profit vs. Deficit
Income vs. Losses
Accounts payable vs. Accounts receivable
Stockholder (AmE) vs. Shareholder (BrE)

hire/fire/train personnel
sales/accounting/purchase/personnel department
board of directors/chairman/CEO
enterprise/company
industrial/financial/consulting/hospitality/
entertainment companies

C2
1. Helen and Linda have prepared the same recipe, but everything
went wrong for one of them.

HELEN – Your brownie is so soft. Why the heck is mine so hard?


LINDA – Hmm, I don’t know. How many cups of flour did you use?
HELEN – 1 1/4. Exactly as it was in the recipe.
LINDA – Right…but did you use bittersweet chocolate or milk
chocolate?
HELEN – Is there a difference?
LINDA – Of course there is! My mother told me that the problem
with milk chocolate is that it is much softer than dark
chocolate. I asked for more details and she said that once
she had to bake three bashes of chocolate chip cookies
until she could find the correct type of chocolate to use.
HELEN – That is just ridiculous.
LINDA – Excuse me?
HELEN – That is just ridiculous. Such a waste of time.
LINDA – I’m sorry, Helen…that’s my mom you are talking about.
HELEN – Oh…no, I apologize. I meant that a whole recipe going
wrong because of the type of chocolate is absolutely
ridiculous.

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LINDA – It could happen to anyone.
HELEN – Julia has never had this kind of problem. She’s just an
amazing cook. I remember when she first started cooking
she told me every different technique she’s learned, but
she never told me about chocolate, no matter how many
times I’d ask my little sister to teach me how to bake
those wonderful things.
LINDA – Julia is the best!
HELEN – Why? She could’ve taught me!
LINDA – That is not what I meant…

2) There are two moments in the dialogue where you can find
misunderstandings. Identify them and then indicate a way
through which such misunderstandings could have been
avoided.

a) First misunderstanding
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b) How to avoid it
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c) Second misunderstanding
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d) How to avoid it
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TERMS AND CONDITIONS

e) Retell this dialogue in six lines.


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ACTIVITY 04

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3) Write tips on how to avoid misunderstanding in one of


the following situations.

• When starting a serious relationship


• When giving your opinion to strangers
• When negotiating with your girlfriend/boyfriend/wife/husband

4. ASSIGNMENT

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NOTES For next class, visit the website,
watch the Video Class according to
your level, and complete Activity 1
in Class 2.

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