Professional Documents
Culture Documents
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The lnternet is growing at a phenomenal rate (no one knows exactly how big it is, but as of May 25,
1996 lnternet Solutionl estimated there were 59,628,024 people on the lnternet, and an estimated
304,177 World Wide Web sites on the lnternet.
The World Wide Web (WWW) was originally developed in 1 990 at CERN, the European Laboratory for
particle Physics. lt is now managed by The World Wide Web Consortium, also known as the World
Wide Web lnitiative.
The World Wide Web is by far the most popular part of the lnternet. Once you spend time on the Web'
the graphical portion of the lnternet, you will begin to feel like there is no limit to what you can do.The
Web aliows rich and diverse communication by displaying text, graphics, animation, photos, sound
personal
and video. So just what is this miraculous creation? The Web physically consist's of your
82 / ELECTRONIC COMMERCE
tr Let's say you want to pay a visit to the the Louvre museum
website. First you enter the
y"b orowsei 1moi" this in a whire). rhen your
#".J:::
browser :::,T:_:t;ll".y:p'll"_,Iy_?I
requests the web page from a web server rocatJin "i"rtparls. The
sends the data over the lnternet to your computer. Your web Louvr"'. .'"fi:;.
browser interprets the data and
displays it on your computer screen.
o The Louvre's website also has links to the websites of
other museums, such as the Vatican
Museum. With a click of your mouse on a link, you can
web server in Rome.
".a"ar-tn"
llial-up mnnsctifii
bo dam S...t...0...W?
D .the webtoget his feature allow
he Web to be li
en them' on the
through pages
You at that Par-
s i. cJmmo"nfy
software, such as Netscape Navigator or Microsoft
rnternet Exprorer,
does your web browser distinguis[ between weu pages
and other rires
are written in a computer ranguage cailed HTMr-,"wrricn
stands for
Request
File
Give
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Request
Print Job
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84 / ELECTRONIC COMMERCE
A firewall is a mechanism to control access to and from Web servers. Most companies have firewalls
set up to prevent access to their internal servers from external clients.
There are many different clients (Web browser), such as Netscape or Microsoft's Explorer. The Web
client usually sends an http message, but as the diagram shows it can send any lnternet message
(e'9. ftp, file, gopher, wais). The servers can be behind a firewall, which is a way to prevent access
to a server. Servers can include gateways which allow them to "talk" to applications. These gateways
can be in any computing language, the most common being perl and TCL, but C and other languaEes
are also used. Finally, the components know how to find documents because they all use a standard
addressing scheme, or URLs.
Note that there is no central control. Anyone can create a Web server, and for the most part anyone
can read what is online. The reason it all works is because everyone is using the same set of
"standards".
I HotBot (http://www.hotbot.com/)
:A l1!os99t (http://ultra.infoseek.com/)
Alta Vista (http://www.altavista.digital.com/)
4.8.2 SubjectDirectories.
Directories are the yellow pages o y tha
submitted to them. Here you will , but
en
he
information didn,t include all of the
for. maY ng
lndexes like AltaVista and Lycos find individual pages of a website that match your search, even if
the site itself has nothing to do with what you are looking for.You can often find unexpected gems of
information this way, but be prepared to wade through a lot ol irrelevant information too.
Search results are usually ranked in order of relevancy-the number of times the search terms you
used appear in a document, or how closely the document appears to match a concept you have
entered. This is a much more thorough way to locate what you want'
The directories may not be as up to date, but.when you are looking for specific inlormation, it's
usually easier to try a directory first. lf that fails to yield results, try one of the search engines.
1. MSN search
2. Yahoohttp://www.Yahoo.com
3. lnfoseek http://www.infoseek.com
4. Excite httP://www.excite'com
5. Lycos httP://www.lycos.com
6. AltaVista http://altavista.digital.com
7. Webcrawlerhttp://www.webcrawler.com
8. HotBot httP://www.hotbot.corh
9. Dejanews
10. Compuserve
11. Metacrawler
12. Magellan http:i/www.mckinley.com
14. OpenText lndex http://index.opentext'net
15. Snap
16. Lynx
17. Opera
18. Accufind http://nln.com
O MSN search
Using this search page, you can conduct a basic Web search or an advanced search, specifying one
or more of the following: the type of information, the language, the origin, the domain, the date
created, and the types of files contained in the Web page.
O Yahoo!
This is an all purpose search engine that provides a wide range of indexed links. This was the
premiere search engine a lew years ago, but has digressed considerably over the last 12 months.
Several links are old and no longer in existence, and it is almost impossible to get a link added to
their database. This is however, a good location to start, because they have the most comprehen-
sive system to cross-reference their lesser results with other more up to date search engine
servrces. /,
This is actually a directory rather than a search engine, meaning humans compile and categorize the
sites it searches. So you may get fewer results. But Yahoo! makes it easy to search for items by
category and to continue your search using a search engine, if you want to.
Yahoo!, the most popular hierarchical directories, is a good starting point.You can search by subject,
or like the other search engines, you can specify a search term.Yahoo! works well if you're searching
for general information on a subject, but because of the way information is indexed in Yahoo, you
probably won't get great results if you're looking for something specific or very recent.
90 / ELECTRONIC COMMERCE
This was the premiere search engine of alltime. Created by the Digital Corporation, Yahoo! uses their
index databanks for some of their information, although it would appear that Yahoo! no longer uses
their services. Alta Vista is a very large source of information. Results vary in accuracy, but you can
usually find what you're looking for. Expect to sort through several links that don't apply, but this is
the price of a huge database.
At AltaVista, you can search for keywords or type your query in the form of a question. Other
features include Babelfish, which translates sites in several languages; Photo Finder, which searches
for images; Family Filter, which helps you limit the types of results produced by search.
AltaVista creates complete indexes of every word on every web page or Usenet newsgroup it en-
counters, allowing you to make highly targeted searches. AltaVista searches by keywords, which it
derives from the text of a web page. lt indexes millions f,web pages and articles from Usenet.
newsgroups. AltaVista updates its inlormation constantly and each page returned from the search is
given a date and time from AltaVista's most recent update.
D Webcrawler
Webcrawler has a slightly different spin than other all purpose search engines, in that it offers links
into Yellow Pages, Stock Quotes, Classified's, Weather, People Finding, and many other interesting
services. lf you don't find what you're looking for, they have a cross-reference link to Excite for more
searching. Webcrawler also provides a service that allows you to enter a profile of your favorite type
of websites to surf to. Each time you visit, you can view only the pages that you like. Webcrawler
92 / ELECTRONIC COMMERCE
HotBot
O DejaNews
O CompuServe
compuserve is a commercial network based in US. lt uses
telephone lines and microwave for
communication' compuserve user can easily communicate
with each other, around the world. Fol-
lowing are the services offered by CompuServe
(a) Electronic Mail box for message transfer
(b) Bulletin Board Services
(.) News report alongwith report on sports and weather
(d) lnformation on computer hardware and software.
O Metacrawler.
Rathqr than keeping its own database of Web sites, Metacrawler
conducts your search simultane-
ously on several search engines, including Excite, lnfoseek,
iy"o., and yahoo! This takes a litfle
longer than using just one search engine, b-ut it's likely to yieti
a more
comprehensive set of results.
A lmage Surfer
owned an operated byYahoo!, this site allows you to find images
of nearly anything. lf you,re looking
for clipart, they have your image!
D Snap
snap is a director tory team has chosen, divided into topic areas,
and summarized' oivioeo into more specific subjects to help you
locate the type of picks are marked with a,.Best,,icon.
O Lynx
.
Lynx is a keyboard-orie.nted telt-gnly web browser that was developed
at the University of Kansas
primarily for students who used UNIX workstations. lt has
also beln rewritten to run on vrus operat-
ing systems for users of VTl OO terminals.
ll you use the UNIX shell interface and your access provider offers it, Lynx
rnay be interesting for
you since it has a succinct key- (not mouse-) driven user interface.
tntoimation including
where to download it, is available at the official Lynx server page. "utril-vn*,
Ly1x32 is just like its Unix and Dos counterparts. lt is a console application
gx/NT TCP stack. and uses the windows
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o Opera
A web browser that requires very lew resources and delivers most of what the major browsers
deliVer.
Another recent addition is NeoPlanet which is a relatively small download (1.2M). lt is actually an
add-on to lE (3.02 and above) but makes browsing much easier, especially for beginners. lt comes
preconfigured with over 1000 bookmarks organized into "channels" (NOT like Active Channels, just
an organizational metaphor). lt also includes an integrated mail client and a modem speed booster.
lnterestingly, it also allows you to change the look of the browser to something completely unlike
regularWindows.
Opera provides some advantages overthe two most popular browsers from Netscape and Microsoft.
Much smaller in size, Opera takes only a few minutes to download.The feature you notice first after
installing Opera is a menu or "hotlist" that serves as both a directory to the Web and a bookmark f ile.
O Netscape Communicator/Navigator and Microsoft lnternet Explorer
Netscape and Microsoft lnternet Explorer have pretty much the same features on all ol the operating
systems for which they are available. Netscape is locked in a features and market share race with
Microsoft lnternet Explorer, which surpassed the former in popularity in 1999, and is the default
browser in MacOS 8.5 and up.
Both products are free, and feature HTML 4.0, Java, JavaScript, Cascading Style Sheets, and
various extensions that may or may not work with other browsers. Netscape Communicator also
includes a suite of additional applications for conferencing, reading newsgroups, receiving and send-
ing email and so on (Microsoft provides this separately in Outlook Express). At this time, there are
no other browsers for the Macintosh that have quite as many features as these two market leaders,
though iCab is catching up.
O CyberDog
Apple Computer's CyberDog is based on Apple's OpenDoc technology, which is designed to allow
programs to be constructed from reusable components. Although interesting to those who want to
and up to date as the Microsoft and Netscape products. CyberDog has a small but enthusiastic user
base, and many user sites have sprung up since Apple took the official CyberDog site down.
D iCab
While still unfinished at present (09/99), iCab looks like it's going to be an excellent browser for the
Mac. lt keeps bloat down and performance up by focusing on its main task (web browsing) without
adding in a lot of bells and whistles, but it is surprisingly complete at what it does. lt is currently
stable and displays most web pages correctly, but does not yet support JavaScript. However, it
supports Java through Apple's MRJ. Available in both English and German versions, for 68K and
PPC.
o WannaBe t'
WannaBe is a small, very basic text-only browserfor PowerPC and 68k Macs. lts main advantages
are its lightning speed and low memory footprint. Still in beta stage (as of 09/99), it already works
well for those who want to check web pages very quickly.You can download either the very latest, or
a proven stable version. There is a mailing list on which announcements of new versions appear
regularly.
O Grail
Grail is a web browser written in the Python programming language. Grail supports full HTML 2.0,
94 / ELECTRONIC COMMERCE
4.8A General5carch
Whether you want to search for information about cable cars, investments
or any other subject,
here's a round-up of some popular search engines. Remember, allweb
search tools are not alike.
Each uses a different methodology, so your results will vary. You may not
always find what you,re
looking for on the first try.
Create a folder called Search Engines under your Bookmarks or Favorites
menu. Now add these
engines to the folder so you can easily accessthem whenever you want
to do a search.
Let's say we are looking for information on a 1977 Jeep CJ-S, perhaps
a supplier of parts for that
automobile. Going to a search engine like Yahoo, you can search theiidatabase,
but the real ques-
tion becomes what keyword do you use? Yahoo allows only one keyword, or phrase
a in their ad-
vanced search optidns. Start by iooking for "CJ-S", but in alilikelihood, you
won,t find it. lt,s way too
specific. You need to exercise care in picking search terms. For example,
looking for items that
weigh a "ton" will also return references to "washir gton", ,,Alexander Hamilton,,etc.
Having not{ound anything listed under CJ-5, or perhaps finding listfngs, but of
the wrong type, widen
your search by looking for "Jeep". Here you may find several dealeis
of Jeeps, p"rr,Jp. even the
parts supplier you need. You may also find someone's Homepage where
they wriie about owning a
jeep.
As you can see, the steps to finding your desired information are:
o Start Specific, (i.e. Search for "CJ-5',.)
o Broaden your search if you don't find any reference. (i.e. search for,,Jeep,,)
D Broaden further if you still don't find anything. (i.e. search for,,Automotive';)
GLOBALINTERNET /95
Let's perform an online search using three popular search engines-Yahoo!, AltaVista, and Ask Jeeves-
qo you can see how they work and how you can develop an efficient search strategy.
Here's the challenge: You are planning a trip to San Francisco and you've always wanted to ride on a
cable car. Will they be running in January? How can you find out?
The first thing to ask yourself is this:"How would I get this information in the realworld?" Perhaps you
would consult a travel guidebook. So let's start with that premise, using Yahoo! ln the search box,
type in San Francisco travel guide. Be as specific as possible to narrow the scope of the search.
Just entering "San Francisco" will result in thousands of results. By adding the additional words,
'travel guide," there's much fewer.
The search returns twelve categories, one of which, San Francisco:Travel, looks very promising. By
clicking on this category, you get a list of about 20 related websites, along with a brief description of
each one. Now you have to visit each site to see if there's any information about cable cars.
What happens if you just do a search for "cable cars?"Yahoo! returns a list of categories with only a
few related to San Francisco. So much for directories.
Now let's try using AltaVista, an index-based search engine.
Once again, enter San Francisco travel guide in the search box.The AltaVista search results in over
8 million documents that match the search terms! Life is too short to comb through all these. The
reason for this enormous list is that AltaVista turns up every document that contains the words
"San," "Francisco," "travel," and "guide."To search for documents that contain all of these terms, put
quotation marks around the terms (e.g. "San Francisco travel guide"). Doing this results in less than
50 documents, some of which look promising.
Now let's do an AltaVista search for cable cars. lf you just enter the words "cable cars," you will get
over 4,OOO documents that contain the words cable and cars. By using quotation marks around the
terms, you limit the search. Once again you have to read the descriptions and vis.it the page to see
if the information you want is available.
Ask Jeeves is a search engine that uses something called natural language query, which is a fancy
way of saying that you can ask your question in plain English. By typing in a question like "What is
the San Francisco cable car schedule?" you get a list of related choices, such as "Where can I find
a city guide for San Francisco?" and "Where can I find tourist information for San Francisco?" By
clicking on the question, you will access a website that may have the right answer.
AltaVista now uses technology developed by Ask Jeeves, so you can use Alta Vista to search by
keywords as well as by question queries.
Bear in mind that websites tend to change often. These changes are not always reflected in the
search engine databases, particularly for directories. That'slgcause a website developer often reg-
isters the information with the search engines when the sfte {irst goes online. After that, changes
don't generally get reported. For the most up-to-date report, your best bet are search engines that
use Web-indexing robots, software that constantly searches the lnternet, recording changes.
phrase that is related to the topic you are interested in, and all of the Web pages related to that topic
will be listed.lvVhile this might seem simple enough, there are a few things you should keep in mind
when entering a search word or phrase.
First, make sure your search phrase is specific enough. For example, if you are looking for a recipe
for apple cider, you wouldn't want to enter only the word, "apple." lnstead, you should enter some-
thing like, "apple cider ingredients." The word, "ingredients" was added because recipes usually
contain this word. That brings us to the second tip: always "anticipate" words that might'be includei
in the desired information. For example, if you were looking lor Ken Griffey, Jr.'s, batting average for
his 1995 season, you can assume that words like, "Mariners (the team.he plays on, for those of you
who aren't baseball fans)," "record," and, "RBl," would probably be included in a Web page that tilks
about Griffey's batting average, in addition to the obvious words like, "Griffey," and, "batting average."
Now, you must also remember not to get too specific. For example, if you are looking for a list ol
poisonous snakes found in South Africa, you would probably not want to include words like, "Cape
Town," or, "KalahariJ'(which is South Africa's capitol and a desert in the region, respectively)Third,
you should remember to use capitalization effectively.
Most search engines will search for all instances of the entered word (capitalized or not) if you enter
the word in lower-case letters. lf you capitalize a word, however, the search engine will usually only
look for the capitalized word, which might not be what you wanted. Thus, it is usually a good idea to
go ahead and capitalize proper nouns or initials, but it would not be a good idea to capitalize a
common word. Finally, if two or more words are usually found together, you might want to enterthem
in quotations (like "Bill Clinton"). Most search engines will search only for the words that are together
in the order that you enter them.
4.10.t PhraseSearching
Perhaps the easiest of the advanced techniques, phrase searching allows you to search on multiple
words for one topic. For example searching on information concerning Dr. Martin Luther King Jr., You
might be inclined to search on Martin Luther King. Looking over your results in a typical Search
Engine, you would be surprised to discover that searching on Martin Luther King returned pages for
Martin Luther King, BB King, Kings in general, the Christian reformation, Martin Landau. ln other
words the Search Engine took your three words; Martin, Luther;qnd King and assumed you were
looking for web pages with references to any of t rese words in them.
lf you want a Search Engine to do a phrase search you need to inform the search engine that the
words you are looking for need to by grouped together. Sq don't search for Martin Luther King,
instead search lor "Martin Luther King". By enclosing the keywords within quotes you are basically
informing the search engine that all three words have to be present on the page and in close proxim-
ity to one another.
Some Search Engines will allow phrase searching, others will not. When in doubt, look on the main
page of the search engine for either a help file link or for their FAQ.
GLOBALINTERNET /97
4.10.2 BooleanSearching
Named after an English mathematician, Boolean searching refers to a form ol logic applied to the
search. Basically a Boolean search requires some additionalwords to be used, for example search-
ing on the words "Cance/'and "treatment".This type of search allows you to exclude websites which
may be about Cancer, the constellation, or the horoscope sign.
Booldan Searches require using certain keywords, while these keywords may vary from search
engine to search engine, the concepts are the same.
D AND - Search onTerml ANDTerm2
D OR - Search onTerml ORTerm2
D NOT - Search onTerml but NOTTerm2
Gandhi AND Lincoln - Look for webpages which contain both words "Gandhi" and "Lincoln".
Gandhi OR Lincoln - Look for webpages which contain either the word "Gandhi" OR the word "Lin-
coln", or both.
Gandhi NOT Lincoln - Look for webpages which contain the word "Washington" and do not contain the
word "Lincoln".
Some systems have the ability to group Boolean terms using parenthesis. i.e.; (Gandhi and Lincoln)
not Hitler - Look for webpages which contain the words "Washington" and "Lincoln" but do not contain
the word "Hitle/'.
Washington and not George - Look for webpages which contain the word "Washington", and do not
have the word "George" in them.
Boolean searching, given these simple, yet powerful, capabilities allows someone to quickly narrow
their searches so that the results of a search may quickly pinpoint the information they need. The
more terms you are able to add to the search specification, the finer the results you will have in the
search engines.
Because there is so much information online, you will usually want to limit
the scope of your searches. How do you do this? This is a good point to
digress a bit to talk about Boolean logic.
The English mathematician, George Boole, developed an algebra of logic,
which has become the basis for computer database searches' Boolean
logic uses words called operators to determine whether a statement is true
or false. The most common operators are AND, OB and NOT. These three
little words can be enormously helpfulwhen doing online searches. A few
examples wiil show you why.
O Cable AND car Documents with both words George Boole
O Cable OR car The greatest amount of matches; $opuments with
eitherword
tr Cable NOT car Documents about cable, but not about cable cars; a good way to limit the
search.
The exact syntax each engine uses varies, so familiarize yourself with its unique properties.
One last word of advice. The lnternet may not be the best place to f ind certain information' While it
abounds with computer-related subjects, it is not as good lor historical information. The telephone
and a sharp reference librarian may still be your best bet.
98 / ELECTRONIC COMMERCE
O Boolean Logic
Perhaps the most usefulfeature in defining search criteria, Boolean operators can provide you with
powerfulcontroloverthe search engine logic.The Boolean operators AND, OR, NOT (orAND NOT in
some engines), NEAR and parentheses are in many ways analogous to mathematical operators in
how they shape the execution of a compiex equation. Here's what these Boolean Operators can do
for you:
O AND
lf you are looking for a document that should contain all of your keywords you can use the
capitalized word AND between keywords and the engine will only return documents that
have both words.
Example
An attempt to write 49ers AND schedule will return list of all documents which contain both
words.
Be sure to capitalize all letters in the word AND, otherwise the search engine willtreat it as
a keyword, not as an operator.
'ftr--,
49ers d
lf the left oval represents all documents containing the word 49ers and the right oval repre-
sents all documents containing the word schedule, the intersection of those ovals, the
green area, represents all documents containing both words.You can see how this operator
can be useful in narrowing your results.
ooR
lf you want to broaden your search to find documents which contain either of the keywords
you can use the OR operator between words. This is very usef ul when searching for lerms
which have synonyms that might be used in a document instead. An exampie is children
OR kids, which would return any document which had either of the words.
lf the lelt oval represents all documents containing the word children and right oval repre-
sents all documents containing the word kids, the gleqn area represents documents which
contain either word or both words. You can see how this operator would broaden your
search and obtain more results.
O NEAR
This operator is a more specific form of the AND operator. lt ensures that the document
contains both terms and that they are located near each other. ln many lengthy docu-
ments, just using the operator AND might not provide useful results as the two keywords
might be located in very different parts of the document and might not be related to one
GLOBALINTERNET /99
another.
O NOTOTANDNOT
Using the capitalized AND NOT preceding a search term would eliminate documents which
contain that term. Why might you want to do this? lf you wanted to find information on
Dieon Sanders and did not want documents which include information relating to the Dallas
Cowboys you could use "Dieon Sanders" AND NOT cowboys'
O Parentheses
The operators AND, NEAR, OR and AND NOT are power{ul in their own right but, when used in
conjunction parentheses, they offer substantial control over the search logic executed by the engine.
parentheses are used in Boolean logic similar to the way they are used in a mathematical equation,
limiting and ordering relations between variables'
Here,s an example: if you wanted to find an Web-based lnternet tutorial you might use the search
criteria lnternet AND (iutorial OR lesson). The documents returned must contain both of the words
lnternet and tutorial oi lnternet and lesson. Essentially, the parentheses are used as they are for the
distribution property in mathematics - to dlstribute the keyword lnternetto either of the two "OR"
words inside the symbols.
The most common use of parentheses is to enclose two possible keywords separated by an OR
However,
operator and then linking those enclosed/possible keywords with other criteria using AND.
there are times and instances where the reverse arrangement might prove useful. For example, if
you were looking for ol you might want to use "gun control" oR (legislation
itrlO gunlwhich woul the words "gun control" (see phrase search) or docu-
ments containing the egislation'
you can further refine the search. Since the word law is a synonym of legislation you can even nest
and while we're at
one set of parentheses inside another to distribute gun to either legislation or law
to also distribute gun to the variation - laws'
it, truncate law with an asterisk
that each left side
Here's how it would look: "gun control" oR (gun AND (law. oR legislation)). Note
parentheses must be pairei with a right sideone somewhere in the Boolean expression or the search
engine will get confused (see how stupid they are!)'
+require and -exclude
preceding a word
Some engines offer a variation of the Boolean operators AND and NOT' A + symbol
word be present in documents. A - symbol preceding a
(with no space between) will require that the
present in returned documents. Note that all words which
t<eyword will ensure tfrai tne word is not
preceded by a + symbol even the first word. Example: +fraud
must be in the document should be ,
+election ensues that fraud is also in all the documents'
O Limited Boolean OPtions
pf,lt-.Oo*n menu choices such as:
Some engines offer limited Boolean logic with radio buttont ot
between allterms)'
Documents must include "Allterms" (equivalent to using the operator AND
Documents must include "Any terms" (equivalent to using OR between all terms)'
4.t0.5 CapitalSensitivitY
containing the capi-
lf a search keyword is capitalized the search engine will return only documents
to the country China, capital-
talized word. For example, if you were interested in docurnents relating
1OO / ELECTRONIC COMMERCE
izing the word and using an engine which supports capital sensitivity would
narrow down the number
of results returned, eliminating documents which relate to china dlshes or cookery.
Note however,
that in many instances it is better to leave keywords uncapitalized to allow the
Lngine to return
results of documents which have keywords in either form.
4.10.4 PhraseSearching
When using search terms containing more than one word in a specific order, if you
enclose the words
in quotation marks the engine will return only documents containing
all the woids and in that specific
order. Example: When searching for information on gun control, using "gun control,,will
eliminate
those documents which may contain the word gun lnd control but not in that order; possibly in
entirely different paragraphs and maybe not eve r relating to gun control.
4.10.5 Truncation
lf you were looking for information on gardening you could use it as your keyword. However, your
if
results were limited in number (though not likely with gardening) an-d you wanted to broaden your
search to get more results, you could use a root part of the word and abbreviate it with the asterisk
(garden-) so that the engine would return results of documents containing gardens, garden, gardener,
gardeners, etc.
include AltaVista.
which search
The library at the University of California at Berkeley has an excellent chart detailing
features are offered on the more powerful search engines as well as links to
instructions detailing
how to use each specific search engine (links are located at the top of chart)'
4.10.10 Xetasearches
a query to multiple search'
Rather than search each directory or index individually, you can submit
engines by doing a metasearch'
ol this page'
Yahoo!, HotBot and lnfoseek are also available near the bottom
part of the page; hit the
2. lf you try to go to a URL but get an error message or only receive
later on. lf you don't get through' the
Reload (or Refresh) button immediately or try again
exist, but then agiin it miglit' Bookmark the page and try to visit it at
page may no longer
a differnet time.
blank http://
3. lf you want to be adventurous, you can insert what you want,into.the
Geographic is at
www.-.com, hit enter, and see where you go. For example, National
http://www.nationalgeographic.com/, The ilew-York Times is
at http://www'nytimes'com/'
PBS is at http://
US News a World-neioris is at http://www.usnews.com/ . However
Harvard would be at http://
www.pbs.org/, NASA is at http://www.nasa.gov/, and
www.harvard.edu/ '
what you are looking for' Most
4. sometimes web pages are very long and it's hard to^find
on Find and type in a word. Your
browsers have a Find button at the toi of the screen. Click
-ur;*r"i*irii"r," page and highlight it wherever
vo, to that word on ihe currently drsplayed
it appears as well. (ln lnternet
gxpnrer you have tdlirSt click on the word Edit at the top of
the screen and then on Find in the pulldown menu')
the stop button and then clicking
5. lf your browser cannot connect to a page at all, try hitting
ontn"hyperlinkagain.Youwilloftenconnectimmediately.
sion button' web
6. lf your browser is taking a long time to load a web page, click.on ln9 annoying' ll
sometimes fun but often
pages olten contain exJessive graphics which are
youWanttoseethefullpage'youcanalraysclickonReloadorRe{resh.
102 / ELECTRONIC COMMERCE
7. lf you need some tips for chatting on the lnternet, visit the Beginner's
Guide To Chat.
8. You will get a lot of e-mail that is garbage if not outright f raud.
Check out The National Fraud
lnformation center, lnternet scambusters and clAC lnternet Hoaxes.
9. You may have an e-mail program that can do a lot of fancy colors and
hyperlinks and such.
lf the person to whom you are writing doesn't have the i"r" program
to read the e-mail,
your letter will still be readable but will look quite different and possibly
quite bizarre.
10. The middle of the night (2AM - 7AM E.S.T.) is a great time to surf the web.
Unfortunatety
it's an even greater time to sleep.
11. Several websites (e.g. - The New York Times) insist on a password even though
they are
free. You can either make a little password folder in your computer or (like
me; llways use
the same password. lf security is important (such as logging on to an lnternet Service
Provider) then by all means use a unique password
12. Almost any browser will allow you to visit more than one website at the same
time. This is
particularly useful when you are downloading a large file or graphic-heavy
webpage. lf you
are downloading a file (other than a webpage which is itseli a file or combinattn
of tiles;,
simply surf off to any page you like and keep surfing until the download is completed. you
can also open your browser program more than once. lf your computer can multitask,
simply start your browser program again while leaving the originally started browser pro-
gram open.
13. lf your browser is running much slower than usual, disconnect from your lnternet Service
Provider (lSP), wait a minute and then reconnect again. You may have been connected
through a poorly f unctioning modem or telephone line and may now get connected through
a better one.
14. Speeding Up Downloads
While text downloads quickly, images can really slow things down. There are two ways to
speed things up.
D Since text appears first, after it loads, click the STOP button. The images won't
appear, but should you want to look at an image, use the right mouse Outton to click
on the image icon, then select View lmage.
O You can view websites in text-only mode by turning off the auto-loading of images
function under the Options menu.
15. One final word of advice: Your web browser is your gateway to the lnternet. Take the time to
learn about its features. ln the long run, it will save you hours of frustration.
4.12 Downloading
Downloading means to transmit a file f rom another computer to yours. lt can be as simple as clicking
on a hyperlink on a web page, to transferring an entire application using FTp,
Many files are compressed to save space and once downloaded must be "unzipped". This requires
special software which can also be downloaded from the lnternet. Some files are self-extracting and
will download ready to use. Use PKZ|p forWindows machines and Stuffit, Stuffit Delux or DropStuff
for Macs.
GLOBALINTERNET /103
ln a Browser:When the browser displays the page forthe userto see, the page has been "downloaded."
You can highlight the information, copy it, and paste it into a word processor to use later. Or you can
save the page as HTML and later open it with the browser. [SAVE..AS...FlLE TYPE...HTML] NOTE:
lf you save the information as HTML, you will retain the formatting, but you will not save the
graphics.
Download a Graphic: There are many clip art sites on the lnternet that are there for the benefit of
anyone who finds them.To download a graphic, simply right-click on the graphic and choose save..as,
then choose C: drive or A: drive
With the WorldWideWeb, downloading files is as simple as clicking your mouse.Typically, downloading
refers to the method by which you access digital information f rom a remote computer. As it turns out,
almost everything you do on the Web is some form of a downloading. For instance, when you access
a web page, you are actually downloading the page text and all the associated graphics from a
server. Your web browser looks at the file extension (the letters following the "J'). lf it recognizes this
type of file, it will display it.
ls there a difference when you download software? Not really. The web browser looks at the file
extension, and if it doesn't recognize it, it will ask you if you want to configure a viewer (tell the
browser which software program to use to view the file). You also have an option to save the lile to
your hard drive.
Another way to download files is to click on the link to the file with your right mouse button (or hold
the mouse button down if you are using a Mac), and select Save to Disk f rom the pop-up menu. ln
some cases, you will be prompted to save the file somewhere on your hard drive or the file may
download automatically to your desktop, depending on how your browser is configured-
More often than not, you will be downloading files that have been compressed. These may be
individual files or group" of files that have been compressed into one file to save downloading time
and disk space. ttlfre iites you download have been compressed, then you generally need a sepa-
rate software utility to decompress them.
The exception are files w1h a .sea (Macintosh) or .exe (DOSMindows) extension which are self-
extracting. These files do not require a separate piece of software to run. Because many of the
files
you dowiload willtake time to be transferred to your computer, you will want to save yourself the
headache of discovering, afterthe fact, that you d wnloaded a file that won't work on your computer.
How can you tell? Readlhe Learn The Net article about file formats and extensions for more informa-
tion on file extensions and how to interpret them'
Tutorial 4.1 To find information using Gopher,
1. you must know the address for the gopher site. Here is a gopher site to help with learning
the lnternet: GoPher Site
the protocol, "gopher://". To access a gophe-r.site using the Browser, you do NOT
2. Notice,,http:l/"
type, You will type "gopher://" instead. This fs'then followed by the domain names.
3. Once the site has downloaded to your Browser, you must navigate through a series of
hierarchical menus with a list of choices. Each time you select an item on the menu, you
will be presented with another menu, until you eventually find files that can be read, copied,
printed. etc.
nutshell, one application hosts data and "listens" for connections on TCP port 80. (Think of a .port"
like a telephone number extension.) Another application then opens a connection to the host on the
same port and initiates a dialog. The dialog is simply a request for data (by the client) and response
by the host (server). ln many ways, the protocol is much simpler than FTP or SMTp. Both of these
protocols require there to be a true dialog between client and server.The current implementation of
HTTP only requires one request and one response.
Hypertext is a method of organizing information;clicking on a word or phrase that is underlined and
colored takes you to more information. The World Wide Web is made up of files called Web pages,
which can contain text and images (and links to video, sound, programs, and other types of files).
You're reading aWeb page right now!
Push programs, programs which ask you about your interests, then forward information to you in
which they think you might be interested. PointOast is a classic example of push technology; for
example, you can request National and politics news from CNN, celebrity gossip from People maga-
zine, and stock information from the Wall Street Journal. Once you have selected your preferences,
you simply hit the Update button and the program fetches the news. News articles can even be
displayed as an attractive screen saver! PointOast is free; advertisers support its expenses.
start of this lesson were the URLs found in advertisements in a popular magazine' lf
information on the lnternet, you should cite the source of that information. lnclude the author's name
or the organization's name (if no author is given), the data of the item or the data you referenced it,the
name oflhe article, and the URL for the resource. URLs are provided in the online Discovery sec:
tions at the ends of the lessons in this book'
other information.
O First, the use of an operating system you are alrp?dVoverhead' familiar with; you will not have to
learn something like Unix and all of its administralive
o second, the microcomputer hardware is readily available. starting out, consider using one
of those computers in ihe back room that may be gathering
dust' On the other hand' the
be something to consider'
use of a Unix, Windows NT, or even a VMS-based server may
systems come at a
This is especiaily true if you desire to serve the rock-solid operating
cost. One is administrative support'
you will almost necessarily have to have some sort of network "guru" managing-your system' For
Unix, Windows NT, or VMS environ-
you there may be a learnini curve while you get familiar with the
1 08 / ELECTRONIC COMMERCE
for database applications. lt allows you to save your logfiles in formats you define. But most impor-
tantly, it runs on-any Unix computer, and Unix is an operating system designed for client/server and
TCP/lP applications.
According to Netcraft , Apache has been the most popular HTTP server for quite some time.This
is
understandable since it, iike the other servers described here, is "as lree as a free kitten", runs under
As
any flavor of Unix, is very extensible, and is just about as robust a server you willfind anywhere.
of version 1 .3b, Apache no* also runs under Windowsg5 and NT. lt will also be
ported to Rhapsody
(Macintosh) when that operating system becomes available this year. Consequently, Apache repre-
just
sents a good, all-around HTTP server. One that you can/will be able to take to about any
devel-
computei. Apache, based on the original NCSA httpd application, got its name from when its
patchy
opeis where trying to break httpd down into its original parts. Thus, it was "a server."
precompiled
There are two alternatives for acquiring the Apache software. One, you can download a
source
binary for your particular version of Unix or windows. or two, you can download Apache's
it offers you
code and tompile it yourself. This section outlines the second option for Unix since
greater flexibility.
(21 Quid Quo ProWeb Server
relationship
This server is extraordinarily simple to bring up and maintain. lt does not support a close
with any database applicaiions, but it is integrated with the Macintosh OS through AppleEvents'
write and save:
Unlike most other server software implementations, there are absolutely no text files
include administrative functions and has built-in
everything is done through dialog boxes. lt does
popular
imagema[ping. ln short,'euid Quo Pro support the vast majority of features of the most
Macintosh HTTP server but it is infinitely cheaper, $0'
(3) WebSife Web ServerWebSite comes with the most bells and whistles of the servers mentioned
exception of SSL'
here. lt supports allthe features in the first list as wellas the second list with the
It comes with
and Windows
server side includes, and administration features. Designed to run under WindowsgS
proliferation of the Windows
NT, this server would fit most people's needs especially considering the
platform.
the original developer,
Like Apache, began its life as a port of the NCSA httpd server. Robert Deny,
quite a number of improvements since
is now working witn o'Reilly & Associates, lnc. and has made
is painless. lt involves downloading the ar-
the original dLtribution. aiinging up a website server
Begin by acquiring the distribution
chive, in"orpr"""ing it, and ioiig il',e tiniest bit of configuration.
from the download pige at website.ora.com <httc://software.ora.com/download/>.
(4) Quid Pro Quo Web Server
based HTTP available, but
Hawk, the develoPer, has
how to bring uP this server
Be sure to download
Begin acquiring the application from its download page at www.socialeng'com.
rich versions are available for
Quid pro Quo 2.x since it is the free version. The other more feature
your www browser is configured
free 30-day trials and require a serial number to activate' lf
a self-extracting archive' Launch
correctly, then the downloaded file should uncompress and resultin
place on your hard disk'
the self-extracting archive and tell it to save the compressed file any
1 1O / ELECTRONIC COMMERCE
(5) Microsoft's PersonalWeb Server 4.0
It is possible to serve light-to-moderate loads from a desktop environment
with Microsoft,s personal
Web Server 4.0. Anyone administering a website knows how helpful access
to the Web server can
be' Experimenting with new techniques and custom server configurations is a
breeze when you,re
behind the wheel instead of working through a File Transfer Protocol (FTp)
client and subject to the
mercy of your ISP's systems administrator.
while Unix, Windows Nf, Apache and Linuxare considered the platforms of choice
for serving, it,s
hard to justify the expenditure of the first two for noncommercial or test purposes.
Linux and Apache
are f ree, but setting them up is too complex for many users, especially ihose who
work every day in
a Win 95 or 98 environment. Try running a Win 9 i or 98-based Web seru"r on your
system.
Microsoft has given everyone the chance to be a webmaster by giving seryer software
away for free.
lf you have a Win 98 CD-ROM, look under the /add-ons/pws Oirectory for the installation
files.
Familiar Microsoft wizards guide you through installation. PersonalWeb Server 4.0 lets you
begin
serving dynamic pages, Microsoft's Active Server Pages (ASPs), without having to install
the
Redmond, Wash-based company's higher-end NT 4.0 Seiver or the lnternet lnformati6n
Server (llS).
Personal Web Server 4.0's Home Page Wizard demonstrates how to set up a Guest
Book page,
which will probably be many users'first chance to put ASps into action.
Of course, Personal Web Server 4.0 also supports other Microsoft technologies such as
Microsoft
Transaction Server, Data Access Components, and Message eueue server client.
TIP:
1' Avoid using the FrontPage Personal Web Server that comes with Frontpage for serving
pages for extended periods. A memory leak prevents the Web server bundled witfr fronteag6
from being a dedicated server. Microsoft recommends using PersonalWeb Server 4.0 in-
stead.
2" A compact installation of Win 98 will not show the icon for Personal Web Server under the
Start/lnternet Explorer folder. Run Windows Setup using the Control panel/Add/Remove
Programs
3' The FTP services found in earlier versions of PersonalWeb Server are not included with
the latest release. Consider using third-party FTP server software such as WAR_ftp or FTp
Serv-U.
You'll find some restrictions on PersonalWeb Server 4.0:
A 10-user connection limit, lack of authentication, and NCSA-only log file format restricts personal
Web Server 4.0 to workgroup-type websites. PersonalWeb Server 4.0 requires allfiles published by
the server be located on the local hard drive. Also, the lnternet Explorei 4.0 browsei must be in-
stalled. The Microsoft upgrade path should be crystal clear. lf yogwant full server functionality,
upgrade to Win NT and llS 4.0.
(6) WebSiteProfessionat2.3
O'Reilly WebSite Professional 2.3 has the distinction of being the only Web server that runs under
Win 95 and 98, NT Server, and NTWorkstation. Unlike Microsoft PersonalWeb Server 4.0, WebSite
Professional 2.3 is a fully functional Web server that offers advanced support for ASps, multiple
virtual servers, authentication (website and NT-based), and server-side Java.
WebSite Professional 2.3 offers tools geared toward making administration. development, and site
GLOBALINTERNET /111
sites, news, weather information, e-mail, stock quotes, phone and map ihformation, and sometimes
a community forum. Excite is among the first portals to offer users the ability to create a site that is
personalized for individual interests.
The term portal space is used to mean the total number of major sites competing to be one of the
portals. ln fantasy games, science-fiction, and scme "New Age" philosophies, a portal is a gateway
to anoiher world of the past, present, or future, or to an expanded awareness. ln 3-D graphics
development, portal rendering is a technique that increases the effect of realism and speeds up
presentation.
O Line-mode browsers;
O Full-screen browsers (like Lynx); and
tr Graphicalbrowsers(likeNetscape)
Line-mode browsers are about as user unf riendly as you can get.
This is hard to describe, but line-
mode browsers work a little like FTP inasmuch i. you type a"command, get
some information on
your screen, type a new command, get some more information,
and so on ..^
screen that looks a little like the Gopher
reen browser works differently, but in most
creen. select a highlighted word or phrase
the right arrow cursor key), and you are
The good news a at they are all pretty simple to figure out (if you can
figure out how to oblem using a full-screen browJer). irre uao news
about full-screen isplay pictuies ... and an overwhelming majority of
the bittions of We neajity on the use of pi.tr,"" ;i;;,. graphical
images. "nJ
lf you want to see these.pictures and other graphical images (a.k.a. "hypermedia,,),
you are going to
have to use a graphicalweb browser like Netscape, Mosaic, or lnternet
Explorer.
4.20.1 l.licrosoft lnternet Exptorer version 5.0
lnternet Expiorer 5'0 is fast and saves you time on the web by automating
complex tasks - making
you more productive. Microsoft lnternet Explorer 5.0 Microsoff released
a beta version of its lnternet
browsing technology, Microsoft lnternet Explorer 5.0, on November 4, 1gg8.
Using Microsoft lntellisense technology, lnternet Explorer simplifies and
automales common brows-
ing tasks-like searching, navigating, and organizing and accessing information-and
offers users
more flexibility. Here are some examples of changei that users will see.
tr Automated features
To speed and simplify your browsing experience, lnternet Explorer 5.0
includes the following:
1. Autocomplete-Provides a drop-down list of choices that match what you're typing
2. AutoOorrect-Fixes typos as you type AutoSearch-Gives you Web search ,e., jt"
rih"n yo,
type part of a URL in the address bar requir ,d by a Web page
3. AutoDetect-Gives you visual cues about what's accessible-otttin"
4. AutoConfiguration-Locates and connects to the appropriate proxy server if you
use one to
connect to a network
5. Web accessories These are developed and distributed by major Web sites to work
in con-
junction with their sites and customize aspects of your tniernet
Explorer 5.0, such as your
toolbar and menu items. Some sites have already developed custom Explorer bars, for
instance.
The following is the list of additional lnternet-related software. For example, with
lnternet Explorer
5.0, you also get:
A NetShow server
1 14 / ELECTRONIC COMMERCE
O NetMeetingconferencingsoftware
tr ActiveX controls
C Chat
D ActiveMovieapplicationprogramminginterface
O ActiveChannelwebcast
D Subscriptions
C Dynamic HTML
0 NetShow server
This allows you to see and hear live and recorded broadcasts such as concerts or breaking news
with synchronized audio, graphics, video, URLs, and script commands.
And streaming technology allows you to see or hear the information as it arrives instead of having to
wait for the entire file to download.
O Internet Connection Wizard
The Microsoft Windows g8 operating system includes a new lnternet Connection Wizard, which
makes it easy for you to set up your very first connection to your ISP or online service provider. lt
includes a national list of lSPs and online se.rvice providers for you to choose from. The wizard
automatically sets up your system to connect you to the lnternet using the ISP you choose.
O NetMeetingConferencingSoftware
With a sound card, speakers, and a microphone, you can talk to others worldwide from lamily to
colleaguesusing NetMeeting. Add a Windows-compatible video capture card and/or camera to see
them, too.
Exchange pictures and draw diagrams on an electronic whiteboard, communicate with text-based
chat, transfer files, and share applications.
O ActiveX Controls
interactive Web sites. ActiveX Controls are the soltware components that run behind the scenes in
lnternet Explorer so that these sites come alive for you.
D Chat
This program lets you converse online in real time with one or more people. You decide how your
message is displayed text only or text with graphics. You can send and receive sounds, files, and
"hot" links of e-mail addresses, Web pages, and newsgroups. You can even "whisper" to another
person in a group chat. Use it for your next online family reunion.
O ActiveMovieApplicationProgramminglnterface
ActiveMovie allows you to experience television-quality video and CD-quality audio, while minimiz-
ing file size and download time compared to other video and audio formats. By using "progressive
downloading,"
ActiveMovie lets you start playing an audio or video clip while it's still downloading.
O Active Channel
Active Channel webcasts enable dynamic inlormation to be sent regularly to your computer. They
automatically transmit content that fits your interestseverything from Disney entertainment to stock
quotes. Use the Channel bar to select your favorite topics, and lnternet Explorer 5.0 gets the infor-
mation, so you can read it whenever you wanteven offline.
O Subscriptions
This feature delivers preferred information straight to your desktop, when you want it, in the way you
GLOBAL INTERNET /115
want itfor f ree". To subscribe to a Web site, select the site and specify when you want the information
updated and how you want to be notified, sueh as through an e-mail message. lnternet Explorer does
the rest. Then you can browse the content offline.
O Dynamic HTML
lnternet Explorer 5.0 supports this programming language, which makes enticing, unique; fun, and
fast-downloading Web pages possible.The pages download quickly because they are created using
lightweight HTML instead of heavy-duty graphics. Round trips to the server are minimized, which
means faster browser performance on your desktop computer.
O Toolbar
The lnternet Explorer toolbar consists of buttons that are
shortcuts for menu commands. They
make browsing faster and easier. click any button on
the toolbar below to find out its function.
0 The"Back,'and,,Forward',Buttons
once you have loaded at least two web pages, you should riotice "Back"
a button appear (or darken).
lf you click on this button, your web browsei will return you
"Forward" button (when darkened or shown)
to the last web page viewed. The
will return v", 6 tn" next web page viewed, in the case
that you have just pressed the "Back" button to view pievious p"g"..
O Refresh Button
tJpdates any web page stored in your disk cache with the
latest content. (when you return to a page
you'vevisited,yourbrows.erdisplays thefilestoredinyouroist<cacne,ratherthanthecurrentpage
on the World Wide Web. This saves download time.)
O Home Button
Returns you to your home page. you can designate any web page
as your home page.
A Search.
Displays a choice of popular lnternet search engines in the left pane. your
search results appear in
the left pane, too. when you click a link, the page appears in the right pane,
so you don,t lose sight
of your search results.
ln MS lnternet Explorer with Search Assistant, get more useful
search results by specifying before-
hand the type of information you're looking for
[such web page, company, or map)
and using a search engine geared toward ihis type. ". "n "Joi"ss,
O Favorites.
Displays a list of the sites (and, with lnternet Explorer 4.0, the
folders, files, and servers)
that you,ve
saved as Favorites. Click on any item in the lisi to jump to it.
When you add a Web page to your Favorites, select "Make available
offline,,to store the most
recently viewed version for offline use. Easily create, move, r"n"r",
or delete folders or files from
options, such as printing.
A Print.
Prints the page you're viewing.This is one way to save information from
the lnternet so that you don,t
have to reconnect to view it again.
You can even print the URL associated with each hyperlink, making
it easy to navigate to the site
later.
O Font.
Lets you display text in a larger or smaller font with lnternet Explorer
4.0.
GLOBAL INTERNET ./ 117
o Mail.
Connects you to Microsoft Outlook. Express messaging and collaboration client so you can read
electronic mail (e-mail) and newsgroup messages.
o Edit.
Opens a file in Microsoft Word word processor that contains the HTML code for the page you're
viewing so you can see and even edit it.
D "Reload" and "StoP"
Many Web browsers have a cache system.That is, they store f requently-visited documents on
your
compute/s hard drive. Sometimes, you may view a Web page that is often updated f rom your cache,
and you may not have the most recent copy. ln this case, it is a good idea to click yo_ur browser's
,,Reload" "Reload"
bution, which will re-download the newest copy of the current Web document.The
button may also be used if errors occurred in the original downloading of a document.
The "Stop" button can be used to stop the downloading of any Web page to your computer. This can
be usefui if a page is taking too long to download, or is not downloading properly. lf, after you have
stopped the download, you decide you do in fact want to download the document, you may use the
"Beload" button.
o History
List your History sites by date visited, site name, number of visits, or order you visited today. Use
the search toolto find keywords on any of the pages you visited. The Go button !f you prefer, click
Go, rather than pressing eNf gn, after you type a uniform resource locator (URL) in the address
bar.
1 . On the File
menu of your lnternet Explorer toolbar, point to New, ?fld click window, so you
don't lose your place in this guide.
2. Under the File menu in the new window, click open, and then type
http z / /www. microsoft ' con/ins ider / in the address box .
3. Click ox.
4. When the Personal Computing page has f inished loading, on the Favorites menut click aaa
to Favorites, and click or.
5. Close the new window.
Tutorial 4.9 : Organize your Favorites into folders
To organize your favorite pages into folders:
1. On the Favorites menu, click organize Favorites'
2. Click create New Folder, type a name for the folder, and then press ENTEB.
3. Drag the shortcuts in the list to the appropriate folders.
4. you might want to organize ydur pages by topic. For example, you could create a folder
named Art for btoring information about art exhibits and reviews.
5. lf the number of shortcuts or folders makes ragging impractical, you can use the Move
button instead.
Tutorial4.10 : Change your home page
To change your home page:
1. Go to the page you want to appear when you f irst start lnternet Explorer.
2. On the view menu, click Internet optsions.
3. Click the General tsab.
4. ln the Home page area, click use current.
5. To restore your original home page, click use Def aults'
Tutorial 4.11 : Save text and graphics f rom the Web
When you see text or graphics on a Web page that you like or want to refer to later, you can save
them on your computei's hard disk. Later, you can open the saved file and review it offline.
To save a text or source file:
1. On the toolbar, click pile, and then click save as'
2. Click save to save the file.
Tutorial 412: To save a graPhic
1. Right-click the graPhic'
2. On the shortcut menu that appears, click save Picture As'
3. Browse to the folder where you would like to save the file'
4. Click save to save the file.
lnternel
5. To open a saved file, double-click it from the folder where you've saved it. Microsoft
Explorer will start automatically, and your saved file will appear in the browser window.
Tutorial 4.13 : Add a page to your Links bar
To add a page to your Links bar: