Bank of Best Practices for
Apollo Tyres EXCO Meetingerent eaten noc
Name of the organization:
Recognising the logistical difficulty in organising classroom training for a large proportion ofits workforce, !OC has embarked upon a
‘mammoth employee driven, self paced , e learning initiative aptly titled as Eklavya. Under the scheme, an employee can self nominate
himself for upto 3 online MOOC courses a year with 100% course fee reimbursement by the Corporation upon successful course
completion. These courses can be enrolled through popular platforms like Coursera, EdEx etc. as well as directly through prestigious
universities like Stanford, Yale, UC Berkeley, GeorgiaTech,IIM Bangalore etc.
Name of the organization:
‘We provide GETS an opportunity to pursue higher education in the management stream. The process of selection is through the All India
Entrance Exam (CAT or equivalent) and on the job performance. Selected employees can join some of India’s most premium colleges for
‘management education. We support the employee with the course fee & hostel fees with a company contribution of up to a maximum
limit of rupees 7.5 lakhs. In addition to the 2 year study leave employees are also entitled to a monthly stipend of Rs 10,000, company also
continues to contribute to Provident Fund (PF), gratulty and coverage under the medical scheme. The graduate engineer who is
transformed into a management professional is absored into various entry evel managerial role at Mahindra AFS. The scheme is highly
popular among MBA aspirants and serves as a powerful attraction tool for lgniters.Name of the organization: Godrej Consumer Products
individual Development Plans (1DP)
ited
The plan flows from the career aspiration or current level performance of the individual. Thus it clearly states the "What's in it for me" for
Individuals. The plan is arrived at through a mutual discussion between the employee and supervisor, with support of the HR business
partner where required. The discussion is open ended and facilitated by the manager. The onus of development rests with the employee.
‘The manager Is provided with the Talent Card which is a summary of all the development inputs avallable in SF that includes Feedback on.
Performance appraisal, Aspiration, Last year Development Plan and 360 degree ~ Start, Stop & Continue. Similarly, the employee also
prepares forthe discussion. Every formal learning input that an individual undergoes, is backed with an action learning project, which
‘features in the individual development plan. Progress of the development plan Is tracked every 6 months
Name of the organization: Siemens Lt.
CCORE (Change, Outdo, Rise and Evolve)
For young leaders under the age of 35 years who exhibit a strong potential for higher leadership roles, we have at India level a potential
development program called CORE. This two-year program Is designed to identify and groom potential Leaders for addressing our current
and future business challenges. Acronymed CORE (Change, Outdo, ise and Evolve, the program emphasizes on development of learning
agility, which is considered as atop predictor of high potentials. CORE provides the platform forthe Potentials to develop themselves. Their
success depends on their commitment and perseverance towards the meticulous execution of ther Individual Development Plans and in
demonstrating ther ‘readines' for taking up bigger roles and responsibilities within the organization This requires the participants to learn
faster and reduce the learning curve.
ors
[Name of the organization: Mahindra and Mahindra Automotive and Farm Equipment Sectors
“= IMITRA - "Mahindra In Time Response & Assistance
This single point emergency assistance servic, is an initiative by CS, to ald registered employees in ase of:
‘Medical Emergencies
1, Crime / Assault
2. Accidents lke fire, gas leak ete.
3. Vehicle break-down or vehicle accidents
4, Police liaison requirements for any ofthe cases above
‘The MITRA team consists of a set of experienced and highly trained control room operators, and a network of reputed partners providing
response services. Building up on the mobile technology, available with an average employee we have considered two options:
For those having smart phones with Android, Blackberry, Apple and Windows operating systems, a user friendly mobile application developed
as the ‘alert initiator
For those whe do not have smart phones i.e regular feature phones, can register on the website. On successful registration & validation, the
‘employee will be provided two (02) emergency numbers which need to be saved on ‘speed dials’ on their phones.
Incase of a situation, where a registered employee raises an ale
[An SMS, Mail and on-screen alert is sent to the MITRA control room which is manned 24 x 7. Incase of an SOS, the application tracks the
employee mobile, through GPS and GPRS, which is visible to the operator on his dashboard. The MITRA operator gets basic employee
information and wil call to get further detalls, where required.
‘Based on the nature of the emergency, MITRA operator sends out an appropriate service provider to assist the person. The operator remains in
touch with the person and the service provider to monitor the response.ee
‘Name of the organization:
[At GCPL, all managers and above are appraised through the 360 Degree Feedback Process. This feedback process enhances leadership behaviour
by providing a too! to define and communicate the key leadership traits which the company values, and to directly link employee behaviour with
‘the values ofthe organization. It helps the employee assess his strengths and weaknesses so that developmental plans can be identified to
address the gaps to leadership behaviour, More importantly, it helps the company to consistently identify individuals who display desirable
leadership behavioural traits.
Each participant is rated on each of the expected capabilities (Godrej Capability Factors) Participants also receive verbatim comments on
behaviours that he is expected to ‘Start’ ‘Stop’ and ‘Continue ‘in order to further improve on the Godrej Capability Factors in addition to the
detailed report
The HR team also organized capability building sessions to help employees better read and interpret thelr 360 degree feedback reports. The 360,
reports are used by to do development conversation with the individual.
"Name of the organization:
Learning Café is an initiative to encourage senior leadership connect with young managers. The forum provides a platform which enables
Informal interactions between thelr india Business head to build better connect and accessibility for young managers.
[As a part ofthe session, managers from across funetions and the India Business head come together and solve real business challenges which
‘ociltates a better understanding of the business as well as team bullding Prior to every session each manager gets a pre-read to the case study
‘which sto be discussed during the session.
‘The platform provides a good opportunity for young managers to bounce off ideas / make suggestions to real business problems directly with
the India Business Head, All suggestions are then shared withthe respective stakeholders for further analysis and application.ing / Direct communication between Top leaders, managers and Employees.
Name of the organization: NTPC Limited
- Directors at Door
‘Directors at Door (New)
Directors At Door is an important tool deployed by NTPC to ensure direct and two-way communication between the top management and
‘employees of the organization. It gives the leaders an opportunity to share the plans of the company as well as the business challenges
faced by the organization. It also offers a platform for the board members to seek and obtain ground level feedback from the employees,
for analysing the impact of various NTPC policies and initiatives upon the people and to consider their aspirations while formulating
business strategies. Thus, it facilitates better decision making besides being an important tool for inculcating the spirit of participative
‘management in the company.
‘Name of the organization: Godrej Consumer Products Limited
= HMONDAY 8AM BLOG
{An innovative method of connecting which started as a weekly write-up to senior leadership has now taken shape of a very popular blog
amongst employees. The MD, shares learnings, new thoughts, management principles with employees through this blog. Some of these
learnings have become part oftheir routine and a much awaited message each Monday.
SCENE
Name of the organization: Mahindra and Mahindra Automotive & Farm Equipment Sectors
= EVPZones,
‘One of the most effective ways of communicating EVP is always by explaining the various offerings to employees by physically being
present at their locations. It gives high reach and impact as well. An EVP Zone isa day long event at each office location in which various
‘employee offerings are explained to the employees. The model ison the lines of setting up a kiosk at every location with display of
offerings and manned by HR team to talk about the offerings to employees. They have also created a pocket-sized EVP Handbook that
explains the gist of each EVP offering as well as provide a call to action for the employee (an email id ora link that he can visit in order to
learn more about the offering). To ensure that there sa hype created around the zone, they have designed standees that will highlight
Interesting facts about the different EVP offerings to employees.Seren TAN eae ene
[Name of the organization: Indian Oil Corporation
- Electronic Performance Management System
10CL enabled the creation of a platform that provided for a transparent performance management system by eliminating the performance
appraisal through confidential reports. This has now led to a more responsible environment where appraisers are expected to provide
‘objective and justifiable ratings and employees, in turn would strive for better performance. From concealed performance reports to an
objective and transparent performance and potential assessment through PMS, Leadership Centers and 360 Degree Feedback Survey
respectively, the organization has come a long way. With businesses facing intense competition, there has been a dire need to enable an
on-going creation, acquisition and transfer of knowledge to employees to enable them to proactively react to unpredictable circumstances.
Name of the organization: Mahindra & Mahindra Automotive & Farm Equipment Sectors
Removal of forced rating-bell curve
“The forced rating (bel-curve) has been source of angst for various organizations and promotes perception of inequality and injustice in
minds of any employee. From this year (F18), we have removed the forced rating (bell-curve) for Executive Band and willbe subsequently
‘extending to Department Head (DH) Band, next year. So, the top 3 bands (Strategic, Executive and Department Head) have been moved
from forced rating. The Talent management identification system which identifies top (green, yellow), next best (solid citizens ~ growth)
and solid citizens is used for promotions and increments. The entire focus by the manager Ison steering the conversation on performance
feedback and creating robust development plan during mid-year and end-year appraisal systems. Also, the forced rating (bellcurve) has
been removed for Tech Ladder (RED) employees where the scoring is based on technical and behavioural competencies. The competencies
are known to the employees in advance and they can work on specific Action learning projects and workshops for bridging the gap.Sener on
Name of the organization: Godrej Consumer Product Ltd.
= Workplace by Facebook
‘Workplace by Facebook is an excellent platform to drive thelr philosophy of “whole self”. Employees at diferent levels of the
“organisation connect on business matters and diverse interests like photography, books and news events. The intuitive nature of the
platform and the wide range of conversations help thelr workforce get together often. It has become an excellent way for them to
acquaint themselves with work across teams and functions and learn together. Their teams collaborate better in bringing on board
new joinees, celebrating their success stories, taking feedback on campaigns and activations, sharing visibility activations in retail
stores across the country - the platform helps bring their entire force together and inspire each other.
Name of the organization: Godrej Consumer Product Ltd.
Godrej LOUD (for employees) - Live out your dream,
LOUD is an initiative where employees are given the opportunity to share their dreams with the organization. The best ones are
selected and sponsored (1.5 lakhs INR each) by the organization. Over the last five years, they have sponsored 16 dreams from going
‘on a solo motorcycle ride from Kanyakumari to Kashmir ,sky-diving in New Zealand, tracing family tree to document story to
participating in the TCS Amsterdam International marathon! GCPL supports employees of different tastes, interests and life dreams.
‘They are on the constant look out for inspired & passionate employees who follow their dreams, think out of the box and whose rich
& diverse experiences & perspectives make GCPL an inspiring place to work! A LOUD journal i also available for all employees to
‘watch stories of their colleagues living thelr dreams and getting inspired to live their own. The LOUD journal is another step in aiding
the employee fulfl the ‘Leading Self journey at Godre). GCPL also did LOUD for kids in their partner schools as part of Good and
Green Volunteering Day activity.
ae een
= Thanking Trainees
All outstanding trainees are recognised for their excellent project outcome that they undertake in the organisation. An appreciation
mail is sent to the college, mentioning the excellent contribution by the trainee towards the project that was assigned. They are given
an additional stipend as a reward in some cases. They may also thank and reward trainees by offering them a pre-placement
‘opportunity in their organisation against an approved vacancy.
Name of the organization: Bajaj Finance
~ Parent Gift First Salary of employee
‘This isa special initiative that has been launched for those employees who have started their career with BFL.
As part ofthis initiative, BFL sends a gift to the parents of such employees, appreciating them for letting their son /
daughter/guardian start their career with the organization.
Name of the organizatio
~ Thank you Thursdays
{At Intuit india, they celebrated Thank you Thursdays for three weeks with the following themes :
Leaders & Managers thank their teams/ individuals
Peer to peer thanking
Leaders thanking across BUs
Intuit Indiajahindra and Mahindra Automotive & Farm Equipment Sectors
{tis essential to get customer inputs before rolling out a product to ensure that the product is well-received. What applies to customers applies
to employees. Product isto a customer as polices Isto employees. Policy co-creation aims to capture the absolute employee expectations and
reflect the same in the policies.
‘Themes/Policies ae put up on an online forum and employees are invited to share thelr solutions and Ideas. The best solutions may be
incorporated in the final policy Thus, they are not only tapping into the creativity and experiences of employees but also identifying truly
valuable solutions.
Name of the organization: Mahindra and Mahindra Automotive & Farm Equipment Sectors
-HRPedia
A internal portal was designed where all the information about all the HR Practices are kept varying from Recruitment, Onboarding, Induction,
Performance Management, Learning and development, Talent Analytics, Organizational development, Workforce planning, Employee value
proposition, Career and succession planning. All he employees in AFS HR has access to this information. The portal Is open for suggestions to
any of these practices, I also conduct poll to get ‘ea’ of latest initiatives. The portal also has options to take the employees to the internal blog.
[Name of the organization: God) Industries Limited
Young Executive Board
‘At Godrej Industries, the Young Executive Board (YEB) is a committee of young managers below the age of 35, having high leadership potential
and an outstanding performance record. The YEB undertakes critical projects that can impact the entire Godrej Group. The YEB directly reports
to the directors and works on areas like business strategy, corporate governance and others.
eee ey
Name of the organization: Godrej Consumer products Limited
Learning Cafe
Learning Café isan initiative to encourage senior leadership connect with our young managers. The forum provides
Informal interactions between our India Business head to build better connect and accessibility for young managers.
{Asa part of the session, managers from across functions and the India Business head come together and solve real business challenges which
‘facilitates a better understanding of the business as well as team building.
latform which enables
Prior to every session each manager gets a pre-read to the case study which sto be discussed during the session.
‘The platform provides @ good opportunity for young managers to bounce off ideas / make suggestions to real business problems directly with
the India Business Head. All suggestions are then shared with the respective stakeholders for further analysis and application.
[Name of the organization: Forbes Marshal
= CLAP-ping our way to success
CChakan Leadership Action Performance, CLAP for short, was created with the alm of investing in le
performance across all functions. The CLAP group believes that they are in It to “complete each ot
setting an example for collaborating.
ership capabilities fora sustained
and not to compete with each other’, thus
‘The project talks about a sustenance plan, that they felt is key tothe successful execution of all projects they have decided to accomplish.
‘The CLAP session gives them a platform to share their Ideas and concerns with a large group of like-minded individuals, to ensure that they
reach towards strategic targets they all have defined.