SL# Name Emp ID Team Leader Manager

1 Abrity Sultana 190030 Shahana Sultana Happy Ashif Ali

2 Adhara Chowdhury 180025 Md. Alif Ahmmed Ashif Ali
3 Farjana Akter Moonmoon 190016 Md. Alif Ahmmed Ashif Ali
4 Farjana Barkat Tamanna 180036 All Kawsar Ayon Ashif Ali
5 Iffat Ahmed Nova 180027 Shahana Sultana Happy Ashif Ali
6 Kazi Marufa raisa 190029 All Kawsar Ayon Ashif Ali
7 M. Ahmeduzzaman Chowdhury Abhi 190002 Shamsun Nahar Dipto Ghosal
8 Mahmudul Islam 180040 Shamsun Nahar Dipto Ghosal
9 Md. Amir Hossain 190031 Shahana Sultana Happy Ashif Ali
10 Md. Asikuzzaman 190027 Shahana Sultana Happy Shamsun Nahar
11 Faisal Rahat 180140 Md. Alif Ahmmed Ashif Ali
12 Md. Fozley Rabbi 190090 Md.Tajul Islam Ashif Ali
13 Md Arman Hossain 168083 Md.Tajul Islam Ashif Ali
14 Md. Rajiun Islam Robin 190005 Shefa Mehnaz Zaman Ashif Ali
15 Md Robin Hossain 190136 Md.Tajul Islam Ashif Ali
16 Md. Sobuj Saik 190060 Shamsun Nahar Dipto Ghosal
17 Nabila Nasir 190032 All Kawsar Ayon Ashif Ali
18 Pritom kumer Roy 170010 Shefa Mehnaz Zaman Ashif Ali
19 Rubina Akter 180056 All Kawsar Ayon Ashif Ali
20 Sadhan Mondal 190125 Shahana Sultana Happy Shamsun Nahar
21 Shuvodip Mazumder 190093 All Kawsar Ayon Shamsun Nahar
22 Umme Habiba Alam Esha 190143 Shamsun Nahar Dipto Ghosal
23 Urmi Akter 180142 Mahadiy Hasan Ashif Ali
24 Mukti Chakrobarthy 190234 Shefa Mehnaz Zaman Ashif Ali
25 Mahedi Hasan 190253 Md.Tajul Islam Ashif Ali
26 Nahid Hassan 190266 Shamsun Nahar Dipto Ghosal
27 MD. Habibur Rahman 190270 Md. Alif Ahmmed Ashif Ali
28 MD. Rezaul Karim Khan 190273 Md.Tajul Islam Ashif Ali
29 Sharmin Sultana Poly 190272 All Kawsar Ayon Ashif Ali
30 Mojibul Haque 190275 All Kawsar Ayon Ashif Ali
31 Arafat Uddin Bijoy 200026 Mahadiy Hasan Ashif Ali
32 Anamul Haque Turzaun 200030 Md.Tajul Islam Ashif Ali
33 Md. Rasel Khan Bappy 200027 Shahana Sultana Happy Ashif Ali
34 Hasanul Haq Shawon 200025 Md.Tajul Islam Ashif Ali
35 Zadiee Ishtiaue Shajib 172930 Shahana Sultana Happy Ashif Ali
36 Md. Hasibul Islam 200055 All Kawsar Ayon Ashif Ali
37 Md Maruf Hossain 200066 Shahana Sultana Happy Ashif Ali
38 Al Raiyan Rifat 200069 Tajul Islam Ashif Ali
39 Partho Kumar Dutta 190091 Mahadiy Hasan Ashif Ali
40 0 0 0 0
41 0 0 0 0
42 0 0 0 0
43 0 0 0 0
44 0 0 0 0
45 0 0 0 0
46 0 0 0 0
47 0 0 0 0
48 0 0 0 0
49 0 0 0 0
50 0 0 0 0
51 0 0 0 0
52 0 0 0 0
53 0 0 0 0
54 0 0 0 0
55 0 0 0 0
56 0 0 0 0
57 0 0 0 0
58 0 0 0 0
59 0 0 0 0
60 0 0 0 0
61 0 0 0 0
62 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
 IB Calls OB Calls Staff Time
LoB DoJ AoN Present Days
MTD /Day MTD /Day MTD /Day
Food 13-Jan-19 569 0 0 0:00:00
Ticket 5-Feb-18 911 0 0 0:00:00
Truck 1-Jan-19 581 0 0 0:00:00
Outbound 5-Feb-18 911 2 46 23 24 12 17:50:48 535
Food 3-Aug-18 732 2 14 7 90 45 16:26:09 493
Outbound 13-Jan-19 569 0 0 0:00:00
Digital 1-Jan-19 581 3 0 0 1 0 27:32:03 551
Digital 1-Sep-18 703 2 0 0 12 6 18:57:36 569
Food 13-Jan-19 569 1 9 9 53 53 9:21:11 561
Food 13-Jan-19 569 2 110 55 40 20 18:53:41 567
Truck 1-Dec-18 612 3 1 0 26 9 27:32:14 551
Food 2-May-19 460 1 42 42 10 10 6:42:49 403
Food/WIC 15-Nov-18 628 1 21 21 28 28 10:03:23 603
Ticket 1-Jan-19 581 3 0 0 10 3 10:17:21 206
Food 1-Jul-19 400 1 21 21 21 21 8:21:06 501
Digital 16-Mar-19 507 2 0 0 2 1 11:23:00 342
Inbound 13-Jan-19 569 2 54 27 8 4 18:19:34 550
Ticket 21-Oct-17 1018 3 0 0 20 7 18:10:09 363
Outbound 1-Nov-18 642 0 0 0:00:00
Food 10-Jun-19 421 2 46 23 103 52 17:26:04 523
Inbound 2-May-19 460 2 51 26 97 49 17:51:09 536
Complain Management 1-Jul-19 400 2 60 30 7 4 18:39:45 560
Inbound 1-Dec-18 612 2 17 9 47 24 12:17:10 369
Telesales_Bus 5-Nov-19 273 3 105 35 5 2 27:37:02 552
Food 11-Nov-19 267 1 1 1 106 106 8:32:53 513
Digital 1-Dec-19 247 2 0 0 0 0 15:46:32 473
Truck 8-Dec-19 240 3 4 1 57 19 30:14:44 605
Food 8-Dec-19 240 1 1 1 95 95 8:07:43 488
Inbound 8-Dec-19 240 1 5 5 4 4 5:57:35 358
Outbound 11-Dec-19 237 2 0 0 0 0 17:27:10 524
Inbound 7-Jan-20 210 2 58 29 1 1 16:09:44 485
Food 7-Jan-20 210 2 81 41 63 32 17:36:53 528
Food 7-Jan-20 210 2 49 25 21 11 19:05:56 573
Food 7-Jan-20 210 2 17 9 88 44 19:15:49 578
Food/WIC 16-Jan-18 931 2 44 22 37 19 16:57:03 509
Inbound 9-Feb-20 177 3 78 26 4 1 22:15:59 445
Food 27-Feb-20 159 1 11 11 72 72 10:24:49 625
Food 27-Feb-20 159 1 0 0 7 7 9:33:29 573
Inbound 5-May-19 457 0 0 0:00:00
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047 1984 82 574:04:57
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44047
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
0 30-Dec-99 44065
 Break Time Net Login Hour Talk Time Hold Time Dispo Time
AHT
MTD /Day MTD /Day MTD /Day MTD /Day MTD /Day
0:00:00 0:00:00 0:00:00 0 0:00:00 ###
0:00:00 0:00:00 0:00:00 0 0:00:00 ###
0:00:00 0:00:00 0:00:00 0 0:00:00 ###
0:00:00 0 17:50:48 535 2:55:11 88 0 0 0:03:43 1.85833333333 153
0:00:00 0 16:26:09 493 1:19:46 40 0 0 0:05:18 2.65 49
0:00:00 0:00:00 0:00:00 0 0:00:00 ###
0:00:00 0 27:32:03 551 0:00:10 0 0 0 0:00:05 0.02777777778 15
0:42:18 21 18:15:18 548 0:06:55 3 0 0 0:00:37 0.30833333333 38
0:55:33 56 8:25:38 506 0:55:18 55 0 0 0:03:04 3.06666666667 56
0:00:00 0 18:53:41 567 2:50:28 85 0 0 0:05:09 2.575 70
1:31:33 31 26:00:41 520 0:58:02 19 0 0 0:01:01 0.33888888889 131
0:00:02 0 6:42:47 403 1:17:14 77 0 0 0:02:02 2.03333333333 91
0:00:00 0 10:03:23 603 0:58:58 59 0 0 0:08:42 8.7 83
0:14:50 5 10:02:31 201 0:31:24 10 0 0 0:00:26 0.14444444444 191
0:22:39 23 7:58:27 478 0:36:29 36 0 0 0:04:23 4.38333333333 58
2:52:14 86 8:30:46 255 0:09:24 5 0 0 0:00:17 0.14166666667 291
0:00:00 0 18:19:34 550 1:54:05 57 0 0 0:02:41 1.34166666667 113
1:00:31 20 17:09:38 343 0:32:17 11 0 0 0:01:07 0.37222222222 100
0:00:00 0:00:00 0:00:00 0 0:00:00 ###
0:53:55 27 16:32:09 496 2:22:11 71 0 0 0:07:05 3.54166666667 60
0:00:00 0 17:51:09 536 3:41:50 111 0 0 0:07:25 3.70833333333 93
0:00:06 0 18:39:39 560 3:51:21 116 0 0 0:04:02 2.01666666667 211
0:00:00 0 12:17:10 369 1:09:51 35 0 0 0:03:19 1.65833333333 69
1:23:56 28 26:13:06 524 5:38:24 113 0 0 0:06:27 2.15 188
0:00:00 0 8:32:53 513 0:38:53 39 0 0 0:14:25 14.4166666667 30
0:00:00 0 15:46:32 473 0:00:00 0 0 0 0:00:00 0 ###
1:43:57 35 28:30:47 570 0:53:44 18 0 0 0:01:49 0.60555555556 55
0:00:00 0 8:07:43 488 1:26:59 87 0 0 0:04:05 4.08333333333 57
0:38:36 39 5:18:59 319 0:09:52 10 0 0 0:00:29 0.48333333333 69
0:01:57 1 17:25:13 523 0:00:00 0 0 0 0:00:00 0 ###
0:00:06 0 16:09:38 485 3:07:53 94 0 0 0:08:22 4.18333333333 200
0:00:02 0 17:36:51 528 2:50:45 85 0 0 0:22:55 11.4583333333 81
0:01:57 1 19:03:59 572 2:01:51 61 0 0 0:07:49 3.90833333333 111
0:00:00 0 19:15:49 578 1:25:37 43 23 12 0:04:01 2.00833333333 51
0:00:00 0 16:57:03 509 1:24:36 42 0 0 0:16:34 8.28333333333 75
0:17:57 6 21:58:02 439 4:47:06 96 0 0 0:05:19 1.77222222222 214
0:00:00 0 10:24:49 625 0:58:06 58 0 0 0:03:03 3.05 44
0:38:36 39 8:54:53 535 0:12:36 13 0 0 0:00:04 0.06666666667 109
0:00:00 0:00:00 0:00:00 0 0:00:00 ###
18:54:51 555:10:06 18704:46:00 0 0:00:00 32590
22:10:49 551:54:08 18704:46:00 0 0:00:00 32590
15:14:14 558:50:43 18704:46:00 0 0:00:00 32590
17:00:34 557:04:23 18704:46:00 0 0:00:00 32590
22:43:17 551:21:40 18704:46:00 0 0:00:00 32590
20:27:33 553:37:24 18704:46:00 0 0:00:00 32590
1:16:06 548:48:51 18704:46:00 0 0:00:00 32590
7:14:38 542:50:19 18704:46:00 0 0:00:00 32590
3:18:41 546:46:16 18704:46:00 0 0:00:00 32590
19:12:39 554:52:18 18704:46:00 0 0:00:00 32590
23:05:43 550:59:14 18704:46:00 0 0:00:00 32590
Quality Scores
MTD
#N/A
#N/A
#N/A
95.00
96.67
#N/A
100.00
#N/A
#N/A
92.33
79.50
#N/A
#N/A
88.50
98.67
100.00
97.00
92.00
#N/A
100.00
97.00
76.00
99.00
96.33
#N/A
100.00
98.00
#N/A
100.00
#N/A
87.00
91.00
94.00
98.00
87.50
92.00
96.00
94.00
#N/A
Agent ID Count - Agent ID
150002 3
160014 1
168083 1
170010 3
170014 1
170026 2
172930 2
180027 2
180034 1
180036 2
180040 2
180048 1
180071 3
180096 1
180138 2
180140 3
180142 2
190002 3
190005 3
190013 1
190027 2
190031 1
190032 2
190052 1
190060 2
190068 1
190090 1
190093 2
190125 2
190136 1
190143 2
190218 1
190234 3
190244 1
190253 1
190257 1
190266 2
190270 3
190272 1
190273 1
190275 2
200020 2
200025 2
200026 2
200027 2
200030 2
200055 3
200066 1
200069 1
Total Result 87
Date Full Name Agent ID Dialed Call (Outgoing)
2020-08-01 Al Raiyan Rifat 200069 7
2020-08-01 Arafat Uddin Bijoy 200026 0
2020-08-01 Faisal Rahat 180140 7
2020-08-01 M. Ahmeduzzaman Chowdhury 190002 0
2020-08-01 Mahadiy Hasan 180071 0
2020-08-01 Md. Alif Ahmmed 150002 13
2020-08-01 MD. Habibur Rahman Shimanto 190270 15
2020-08-01 Md. Hasibul Islam 200055 3
2020-08-01 Md. Rajiun Islam Robin 190005 0
2020-08-01 Md.Shariful Islam 180138 7
2020-08-01 Mijanur Rahman 170026 5
2020-08-01 Mukti Chakrobarthy 190234 1
2020-08-01 Nabila Nasir 190032 6
2020-08-01 Nahid Hassan 190266 0
2020-08-01 Pritom Kumer Roy 170010 2
2020-08-01 Sharmin Sultana Poly 190272 4
2020-08-01 Umme Habiba Alam Esha 190143 3
2020-08-02 Anamul Haque Turzaun 200030 22
2020-08-02 Arafat Uddin Bijoy 200026 1
2020-08-02 Faisal Rahat 180140 5
2020-08-02 Farjana Barkat Tamanna 180036 11
2020-08-02 Hasanul Haq Shawon 200025 44
2020-08-02 Iffat Ahmed Nova 180027 44
2020-08-02 M. Ahmeduzzaman Chowdhury 190002 1
2020-08-02 Mahadiy Hasan 180071 0
2020-08-02 Mahmudul Islam 180040 5
2020-08-02 Md Maruf Hossain 200066 72
2020-08-02 Md Robin Hossain 190136 21
2020-08-02 Md. Alif Ahmmed 150002 48
2020-08-02 Md. Asikuzzaman 190027 16
2020-08-02 MD. Habibur Rahman Shimanto 190270 13
2020-08-02 Md. Hasibul Islam 200055 1
2020-08-02 Md. Rajiun Islam Robin 190005 10
2020-08-02 Md. Rasel Khan Bappy 200027 7
2020-08-02 Md. Sobuj Saik 190060 0
2020-08-02 Mijanur Rahman 170026 14
2020-08-02 Mojibul Haque 190275 0
2020-08-02 Mukti Chakrobarthy 190234 4
2020-08-02 Pritom Kumer Roy 170010 14
2020-08-02 S. M. Sanaul Haque Plabon 190013 2
2020-08-02 Sadhan Mondal 190125 68
2020-08-02 Shuvodip Mazumder 190093 44
2020-08-02 Shuvongkor 200020 7
2020-08-02 Umme Habiba Alam Esha 190143 4
2020-08-02 Urmi Akter 180142 17
2020-08-02 Zaidee Ishtiaque Sajib 172930 24
2020-08-03 Afrin Akter 190244 0
2020-08-03 Anamul Haque Turzaun 200030 41
2020-08-03 Faisal Rahat 180140 14
2020-08-03 Farjana Barkat Tamanna 180036 13
2020-08-03 Hasanul Haq Shawon 200025 44
2020-08-03 Iffat Ahmed Nova 180027 46
2020-08-03 Jannatul Jarin 180034 113
2020-08-03 Kawser Ahmed 190218 9
2020-08-03 M. Ahmeduzzaman Chowdhury 190002 0
2020-08-03 Mahadiy Hasan 180071 0
2020-08-03 Mahedi Hasan 190253 106
2020-08-03 Mahmudul Islam 180040 7
2020-08-03 MD ARMAN HOSSAIN 168083 28
2020-08-03 Md Hasib Uddin 180048 107
2020-08-03 Md Nasir Uddin 170014 177
2020-08-03 Md. Alif Ahmmed 150002 22
2020-08-03 Md. Amir Hossain 190031 53
2020-08-03 Md. Asikuzzaman 190027 24
2020-08-03 Md. Azad Hosen 160014 18
2020-08-03 Md. Fozley Rabbi 190090 10
2020-08-03 MD. Habibur Rahman Shimanto 190270 29
2020-08-03 Md. Hasibul Islam 200055 0
2020-08-03 Md. Rajiun Islam Robin 190005 0
2020-08-03 Md. Rasel Khan Bappy 200027 14
2020-08-03 Md. Sobuj Saik 190060 2
2020-08-03 MD.Rezaul Karim Khan 190273 95
2020-08-03 Md.Shariful Islam 180138 11
2020-08-03 Mojibul Haque 190275 0
2020-08-03 Mukti Chakrobarthy 190234 0
2020-08-03 Nabila Nasir 190032 2
2020-08-03 Nahid Hassan 190266 0
2020-08-03 Pritom Kumer Roy 170010 4
2020-08-03 Sadhan Mondal 190125 35
2020-08-03 Shahabuddin 190068 2
2020-08-03 Shahana Sultana Happy 180096 0
2020-08-03 Shuvodip Mazumder 190093 53
2020-08-03 Shuvongkor 200020 1
2020-08-03 Urmi Akter 180142 30
2020-08-03 Zaidee Ishtiaque Sajib 172930 13
2020-08-03 Zannatul Afrin Lamia 190257 0
2020-08-03 Zubair Morshed 190052 5
Calls Answered (Incoming) Total Answer Call Duration AVG Talk Time First Login Time
0 0:12:36 108 8:09 AM
26 1:23:00 192 14:57 PM
1 0:16:23 123 13:38 PM
0 0:00:00 0 14:11 PM
0 0:00:00 0 7:08 AM
6 0:47:29 150 16:18 PM
1 0:19:29 73 7:54 AM
26 1:30:14 187 15:01 PM
0 0:00:00 0 13:58 PM
11 0:40:31 135 8:24 AM
1 1:10:32 705 15:09 PM
17 1:04:39 216 6:26 AM
19 0:50:52 122 7:46 AM
0 0:00:00 0 7:33 AM
0 0:01:15 38 8:39 AM
5 0:09:52 66 16:14 PM
10 0:32:57 152 12:58 PM
38 1:04:07 64 13:39 PM
32 1:44:53 191 15:48 PM
0 0:16:24 197 11:57 AM
27 1:42:50 162 8:42 AM
10 0:39:58 44 7:50 AM
8 0:33:07 38 10:03 AM
0 0:00:10 10 8:08 AM
0 0:00:00 0 7:35 AM
0 0:03:57 47 13:55 PM
11 0:58:06 42 14:05 PM
21 0:36:29 52 9:51 AM
3 2:07:54 150 12:32 PM
59 1:30:26 72 13:55 PM
2 0:19:39 79 7:56 AM
25 1:23:51 194 15:07 PM
0 0:31:24 188 7:58 AM
33 1:11:21 107 12:08 PM
0 0:00:00 0 11:07 AM
2 0:45:27 170 15:21 PM
0 0:00:00 0 10:35 AM
60 3:09:37 178 6:52 AM
0 0:27:05 116 14:20 PM
0 0:01:06 33 13:18 PM
13 1:07:35 50 12:50 PM
28 2:04:51 104 14:17 PM
1 0:03:51 29 17:23 PM
50 3:18:24 220 11:48 AM
 8 0:30:23 73 16:50 PM
20 0:42:44 58 9:58 AM
0 0:00:00 0 8:00 AM
43 1:46:38 76 11:42 AM
0 0:25:15 108 11:44 AM
19 1:12:21 136 10:00 AM
7 0:45:39 54 7:56 AM
6 0:46:39 54 8:48 AM
0 0:56:14 30 9:30 AM
0 0:08:25 56 9:40 AM
0 0:00:00 0 13:30 PM
1 0:02:28 148 6:59 AM
1 0:38:53 22 14:31 PM
0 0:02:58 25 13:20 PM
21 0:58:58 72 13:48 PM
0 0:56:22 32 10:27 AM
0 1:15:30 26 9:28 AM
7 1:12:28 150 14:11 PM
9 0:55:18 54 8:44 AM
51 1:20:02 64 13:52 PM
2 0:37:33 113 15:36 PM
42 1:17:14 89 9:01 AM
1 0:14:36 29 8:12 AM
27 1:53:01 251 15:02 PM
0 0:00:00 0 14:50 PM
16 0:50:30 101 7:52 AM
0 0:09:24 282 7:03 AM
1 1:26:59 54 14:15 PM
9 1:00:12 181 8:13 AM
0 0:00:00 0 10:31 AM
28 1:24:08 180 6:43 AM
35 1:03:13 103 7:55 AM
0 0:00:00 0 7:00 AM
0 0:03:57 59 8:31 AM
33 1:14:36 66 8:51 AM
0 0:01:14 37 21:40 PM
0 0:00:00 0 11:20 AM
23 1:36:59 77 13:47 PM
0 0:01:11 71 17:00 PM
9 0:39:28 61 16:46 PM
24 0:41:52 68 13:56 PM
0 0:00:00 0 8:43 AM
0 0:43:23 521 17:26 PM
Last Logout time Login Time Total Pause Mode Time Total Break Time Total Break Time
17:35 PM 9:33:29 9:11:03 0 0:00:00
23:42 PM 8:55:17 4:13:06 9 0:27:15
23:01 PM 9:26:51 7:50:30 0 0:00:00
23:14 PM 8:54:44 8:54:44 0 0:00:00
16:14 PM 2:06:27 0:01:33 0 0:00:00
23:49 PM 7:25:17 0:49:10 15 0:15:14
23:24 PM 8:52:01 6:15:58 0 0:00:00
23:00 PM 7:32:16 2:12:07 31 1:31:22
23:48 PM 5:16:24 4:01:12 6 0:00:03
15:25 PM 7:24:49 1:07:26 0 0:00:00
18:34 PM 3:04:46 1:10:06 0 0:00:00
16:03 PM 9:38:52 1:15:28 6 0:46:34
17:01 PM 9:14:28 2:32:36 5 2:08:17
14:19 PM 6:44:35 0:02:07 0 0:00:00
17:57 PM 9:05:06 9:03:07 1 3:30:34
22:11 PM 5:57:35 1:04:33 0 0:00:00
22:16 PM 9:18:08 1:35:37 2 0:06:51
23:59 PM 8:22:19 3:37:52 1 0:34:42
23:01 PM 7:14:27 1:52:20 11 0:43:26
23:15 PM 6:01:10 2:36:34 1 0:00:06
17:02 PM 8:43:02 3:55:27 5 0:52:20
17:31 PM 9:49:34 3:48:54 0 0:00:00
19:01 PM 9:00:44 5:08:20 2 0:01:21
17:12 PM 9:04:27 9:03:52 0 0:00:00
16:10 PM 0:00:36 0:00:36 0 0:00:00
23:11 PM 9:15:46 7:02:19 1 0:00:02
14:19 PM 10:24:49 7:02:21 1 0:31:51
19:00 PM 8:21:06 6:45:43 2 0:30:46
23:07 PM 10:55:05 2:26:27 36 0:22:39
23:25 PM 9:38:13 3:38:24 3 0:38:36
18:55 PM 11:05:37 7:27:16 0 0:00:00
23:03 PM 7:18:25 1:53:16 30 1:20:27
12:54 PM 5:00:57 3:04:21 1 0:00:00
21:01 PM 9:26:29 3:00:11 1 0:11:41
19:49 PM 3:50:26 3:50:22 0 0:00:00
21:36 PM 6:35:06 5:33:28 3 1:57:40
20:03 PM 9:27:36 9:27:36 0 0:00:00
16:01 PM 9:02:10 1:18:32 5 0:23:48
22:30 PM 7:05:00 6:23:42 3 1:53:07
14:18 PM 1:00:30 0:58:36 0 0:00:00
22:02 PM 8:39:00 5:10:06 3 1:07:12
22:49 PM 8:36:38 3:56:37 2 0:53:55
20:36 PM 3:14:01 2:29:57 0 0:00:00
21:10 PM 9:21:37 2:29:46 0 0:00:00
23:07 PM 6:16:24 2:11:23 1 0:29:00
17:49 PM 8:06:50 6:02:16 0 0:00:00
14:19 PM 0:00:10 0:00:09 0 0:00:00
21:05 PM 9:14:34 3:39:32 3 0:39:42
23:41 PM 12:04:13 8:03:38 0 0:00:00
20:31 PM 9:07:46 3:14:51 2 0:39:13
17:18 PM 9:26:15 3:06:03 0 0:00:00
16:06 PM 7:25:25 3:48:36 3 0:29:31
21:39 PM 12:22:55 1:42:44 0 0:00:00
14:19 PM 4:39:22 2:09:08 8 0:01:57
23:03 PM 9:32:52 9:32:52 0 0:00:00
16:02 PM 1:19:41 0:41:51 0 0:00:00
23:04 PM 8:32:53 6:47:10 1 0:17:57
23:02 PM 9:41:50 7:14:29 0 0:00:00
23:11 PM 10:03:23 4:26:23 3 0:10:27
18:09 PM 7:41:25 6:04:44 0 0:00:00
18:26 PM 8:05:34 4:58:39 0 0:00:00
23:23 PM 9:21:55 3:30:37 45 2:04:19
18:05 PM 9:21:11 4:33:58 2 0:33:34
23:06 PM 9:15:28 3:04:55 4 0:55:33
22:12 PM 4:00:11 2:55:25 0 0:00:00
19:55 PM 6:42:49 2:34:11 0 0:00:00
18:28 PM 10:17:06 6:10:14 1 0:00:02
23:00 PM 7:25:18 1:03:28 29 0:59:21
14:19 PM 0:00:00 0:00:00 0 0:00:00
17:05 PM 9:39:27 4:27:09 3 0:03:09
16:16 PM 7:32:34 7:21:25 0 0:00:00
23:11 PM 8:07:43 6:04:45 1 0:54:34
15:27 PM 7:33:45 1:05:26 0 0:00:00
18:30 PM 7:59:34 7:59:34 0 0:00:00
16:14 PM 8:56:00 1:11:08 7 0:31:29
17:00 PM 9:05:06 2:04:01 6 1:45:27
16:03 PM 9:01:57 5:11:19 0 0:00:00
14:44 PM 2:00:03 1:53:52 0 0:00:00
18:03 PM 8:47:04 3:31:54 2 1:00:31
14:19 PM 2:31:49 0:01:16 0 0:00:00
14:19 PM 0:00:00 0:00:00 0 0:00:00
23:00 PM 9:14:31 4:05:52 1 0:11:30
17:34 PM 0:33:59 0:25:54 0 0:00:00
23:01 PM 6:00:46 2:28:55 1 0:20:15
23:23 PM 8:50:13 5:23:37 0 0:00:00
14:19 PM 0:00:00 0:00:00 0 0:00:00
21:54 PM 5:01:01 3:41:21 0 0:00:00
Total Wait Time for Inbound Dead Time Dispo Time Hold Time
0:09:46 0:00:00 0:00:04 -
3:06:41 0:08:56 0:03:34 -
1:12:45 0:07:00 0:00:13 -
0:00:00 0:00:00 0:00:00 -
2:04:54 0:00:00 0:00:00 -
5:40:46 0:06:25 0:01:27 -
2:10:54 0:05:10 0:00:30 -
3:36:08 0:11:56 0:01:51 -
1:15:12 0:00:00 0:00:00 -
5:10:35 0:23:18 0:02:59 -
0:43:24 0:00:13 0:00:31 -
7:15:29 0:02:07 0:01:09 -
5:49:52 0:00:07 0:01:01 -
6:42:28 0:00:00 0:00:00 -
0:00:34 0:00:00 0:00:10 -
4:42:32 0:00:09 0:00:29 -
7:08:00 0:00:47 0:00:47 -
3:29:51 0:01:04 0:09:25 -
3:23:58 0:08:28 0:04:48 -
3:03:21 0:04:38 0:00:13 -
3:02:02 0:00:35 0:02:08 -
5:18:38 0:00:13 0:01:51 23
3:16:11 0:00:46 0:02:20 -
0:00:11 0:00:09 0:00:05 -
0:00:00 0:00:00 0:00:00 -
2:09:10 0:00:07 0:00:13 -
2:17:13 0:04:06 0:03:03 -
0:53:02 0:01:29 0:04:23 -
5:51:58 0:23:04 0:05:42 -
4:25:05 0:02:00 0:02:18 -
3:13:37 0:04:35 0:00:30 -
3:45:19 0:14:15 0:01:44 -
1:24:46 0:00:00 0:00:26 -
5:11:18 0:00:18 0:03:21 -
0:00:04 0:00:00 0:00:00 -
0:13:16 0:00:15 0:02:40 -
0:00:00 0:00:00 0:00:00 -
4:19:32 0:10:54 0:03:35 -
0:13:19 0:00:00 0:00:54 -
0:00:19 0:00:00 0:00:29 -
2:16:15 0:01:02 0:04:02 -
2:29:11 0:02:22 0:03:37 -
0:38:15 0:01:01 0:00:57 -
3:23:12 0:07:00 0:03:15 -
3:32:57 0:00:17 0:01:24 -
0:57:57 0:15:21 0:08:32 -
0:00:01 0:00:00 0:00:00 -
3:33:31 0:01:23 0:13:30 -
3:28:05 0:06:40 0:00:35 -
4:38:26 0:00:33 0:01:35 -
5:32:16 0:00:07 0:02:10 -
2:46:59 0:00:13 0:02:58 -
9:39:39 0:00:36 0:03:42 -
2:18:03 0:03:21 0:00:25 -
0:00:00 0:00:00 0:00:00 -
0:35:06 0:00:08 0:00:08 -
0:51:42 0:00:43 0:14:25 -
2:23:59 0:00:00 0:00:24 -
4:15:19 0:14:01 0:08:42 -
0:32:49 0:01:36 0:05:54 -
1:01:17 0:00:52 0:49:16 -
4:27:14 0:08:59 0:02:37 -
3:48:25 0:00:26 0:03:04 -
4:45:36 0:02:04 0:02:51 -
0:22:12 0:01:58 0:03:03 -
2:45:35 0:03:47 0:02:02 -
3:50:55 0:00:32 0:00:49 -
4:19:47 0:07:18 0:01:44 -
0:00:00 0:00:00 0:00:00 -
4:16:38 0:00:42 0:04:28 -
0:01:26 0:00:02 0:00:17 -
0:29:31 0:02:23 0:04:05 -
5:05:21 0:19:05 0:03:41 -
0:00:00 0:00:00 0:00:00 -
6:15:28 0:03:33 0:01:43 -
5:55:52 0:00:20 0:01:40 -
3:50:38 0:00:00 0:00:00 -
0:02:11 0:00:00 0:00:03 -
3:55:41 0:01:50 0:03:03 -
2:29:11 0:00:00 0:00:08 -
0:00:00 0:00:00 0:00:00 -
3:25:56 0:01:56 0:03:48 -
0:06:44 0:00:04 0:00:06 -
2:50:00 0:00:28 0:01:55 -
2:33:10 0:03:32 0:08:02 -
0:00:00 0:00:00 0:00:00 -
0:02:12 0:33:02 0:01:03 -