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Comparison of Maturity Models

Mohammad Khoshgoftar1, Omar Osman2


School of Housing, Building and Planning,
Universiti Sains Malaysia,
Pulau Pinang, Malaysia
(izadkh@yahoo.com) 1, (omar_o@usm.my) 2

Abstract— Maturity models are one of the widespread areas in project management maturity of a company. According to
the field of improving organizational performance. They the Thomas et al. [23] project management maturity models
identify organizational strengths and weaknesses as well as are important assessment tools for the profession. Maturity
providing benchmarking information. There are many models identify organizational strengths and weakness in
maturity models like OPM3, CMMI, P3M3, PRINCE, BPMM,
addition to providing benchmarking information [16]. In
and Kerzner’s Project Management Maturity Model etc.
These models are different from each other in terms of their
this regards, Supic [22] indicate that project management
factors and characteristics and also there is no standard maturity models are a new concept and are a part of the
related to these models. Therefore, it is important for project management development process and they are used
organizations to be able to assess their situation by a to assess and strategically plan the project management
comprehensive and useful model. Accordingly, the aim of this development and required resources in an organization. He
study is to compare the models and to find a suitable maturity indicated that other benefit of the maturity models is the
model. This study compares recent maturity models in terms of ability to use them as a performance benchmark among
selected variables. The result shows that OPM3 is a more different organizations and industries.
suitable model than others. It has been argued forcefully and cogently that the absence
Keywords Maturity Model, OPM3, Project ManagementMaturity
of global standards works to the detriment of the practice of
Model managing projects in multi-national or global organizations
[6, 7, 8, 14, 15]. Precisely the same argument applies to
maturity models -- the absence of a generally accepted
II. INTRODUCTION definition of what is involved inevitably inhibits the value
of any maturity model to the whole of an organization [5]. A
Project management maturity models, as a subset of number of concerns have been expressed about this
strategic planning for project management provide a means proliferation of project management maturity models, for
of identifying key steps, the tasks that need to accomplish, example: “Unfortunately, there is no consensus as to the
and the sequence of events needed to realize meaningful and contents of an organizational project management maturity
measurable results. Basically, the purpose of the maturity model, or even the principles on which such a standard is
model is to provide a framework for improving an constructed” [4]. Therefore, Identification of the best
organization’s business result by assessing the maturity model among existing ones in terms of project
organization’s project management strengths and management components, skills and special characteristics
weaknesses, enabling comparisons with similar of construction projects is important. This not only will help
organizations, and a measure of the correlation between an organizations assess themselves by the same model but also
organization’s project management level and actual project they can compare themselves with their competitors.
performance [3, 11, 12].
The number of Maturity models for organizations are III. OBJECTIVE
increasing both directly and indirectly in order to assess how
mature an organization is [5]. Therefore, it should be Many maturity models exist in the world. Generally,
possible to assess how mature a project-based organization companies utilize these models in terms of their goals and
is by considering a combination of various aspects of project objectives. Maturity models are different from each other in
performance or project management practices for measuring, terms of their specific characteristics, factors and ways that
and to find out what the results of these measurements turn consider for reaching their purpose and also as mentioned
out to be [5]. earlier, there is no standard related to the maturity models.
In a paper in 2002, Jugdev and Thomas [16] mention that Accordingly, there is an important issue; that organizations
over the past decades, maturity models appeared in the can assess their organizational performance by a
literature as real, tangible ways of assessing aspects of comprehensive and useful model. This can help them
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978-1-4244-4520-2/09/$25.00 ©2009 IEEE


compare their situation with other companies by using the • Levels are characterized by certain requirements,
same model. Therefore, the aims of this study are to which the entity has to achieve on that level;
compare maturity models with each other and to find the • Levels are ordered sequentially, from an initial
suitable model among them. level up to an ending level (the latter is the level
of perfection);
IV. MATURITY
According to Cook-Davies [5] there is no common fixed VI. SIGNIFICANCE of MATURITY MODELS
definition of what a “mature project-based organization” Significance of Maturity Models
looks like. Different “maturity models” show different Over the last twenty years, such pressures have led to the
concepts and suggestions as they move toward maturity [4]. widespread use of metrics, benchmarks, benchmarking, and
Paulk [18] define maturity as a specific process of explicitly now, maturity models, as a means to identify best practice
defining, managing, measuring and controlling the and to compare methods of working and the quality of
evolutionary growth of an entity. They indicate that maturity outputs or outcomes [10].
not only implies a potential for growth in capability, but
also focuses on richness and consistency with regard to Furthermore, a variety of claims have been made related to
execution. In this regard Andersen and Jessen [1] define the benefits that organizations have obtained from using
maturity as the quality or state of being mature. The particular maturity models e.g. [19, 20, 21]. The
maturity concept must be related to a state in which implications are that mature organizations are up to:
organizations are in perfect conditions to achieve their goals • Manage all the projects undertaken by an
[2]. They indicate that project maturity means that the organization effectively
organizations are completely ready to work their projects. • Improve continually the performance of all projects
Andersen and Jessen [1] point out that concept of maturity undertaken by an organization
to an organization it might refer to a state where the • Improve dialogue between the project management
organization is in a perfect condition to achieve its community and organizational top management
objectives.
VII. SHORTCOMING of MATURITY MODELS
According to Cooke-Davies [5] the definition of maturity in
the capability-maturity family of models leads to the clear Jugdev and Thomas [16] examine maturity models from
conclusion that more mature organizations measure four different resource-based models perspectives in order
different things than immature ones, and can also expect the to assess whether having a higher maturity level in project
measures to show improving results as the organization management bring competitive advantage to an organization
increases in maturity. The definition of maturity in many of or not. Their article concludes that maturity models have
the more popular project management maturity models, some characteristics but not all of a strategic asset, thus
however, does not make this distinction. The same things cannot present competitive advantage. This conclusion
are measured at all levels of maturity; it is simply the results based on their observation that although “maturity models
that improve with maturity [5]. are a component of project management [but] they are not a
holistic representation of the discipline.”
V. MATURITY MODEL The maturity models also have some limitations from a
theoretical perspective. They are based on software maturity
One of the models which have gained a lot of attention in models that lack a theoretical basis [16]. According to what
the project management community is maturity models and was mentioned above it can be concluded that there is no
almost every larger project management organization has global standard for maturity models which is one of its
published some kind of a maturity model. Maturity models shortcomings and this is because maturity models are a new
are formed based on different issues like the premise that concept and need further considerations and clarifications
improving business processes and staff capability will by both researchers and companies.
improve an organizations’ productivity. According to the
Jugdev and Thomas [16] maturity models identify project or VIII. METHODOLOGY
organizational strengths and weaknesses and benchmarking
information. A maturity model is a structured collection of One of the aims of this study is to compare the different
elements that describe the characteristics of effective maturity models. There are two steps; the first is to
processes or products [17]. select some models for comparison. In this regards we have
In general, maturity models have the following properties decided to focus on the recent maturity models. The second
[13, 24]: step is to find the variables for comparing maturity models
• The development of a single entity is simplified with each other. The selected variables were adopted from
and described with a limited number of maturity Hakamian’s [9] unpublished thesis. Table 1 shows
levels (usually four to six);


comparison of models according to the selected variables. 16- Quantitative Results: Showing the quantitative
The following variables were selected. results
1- Publisher: The reliable publisher 17- Tangible of Results: Identifying of the results
2- Scope: The cover of the area of model clearly
3- Number of Maturity Level: The quantity of 18- Identifying weakness and strong points: Indicating
maturity level of model weaknesses and strongest of organization
4- Discrete and Continues: Consisting of the maturity 19- Continuous Assessment: Considering continues
level assessment
5- Details: The amount of the considered factors 20- Training Difficulty: The extent of difficulties in
6- Date of Issue: The publications from 2000 to 2007 training of the model for staff and assessors
will be taken in to consideration in the study 21- Commitment for Continuous Improvement:
7- Refer to Standard: Based on which standard the Considering continues improvement
model is designed 22- Suggestion of alternative for improvement: To find
8- Definition of Maturity: Definition of maturity out the solutions
9- Organization Strategic: Considering the 23- Priority of Improvement: Determining priority of
organization strategic improvement in organization
10- Project Management Process: The covering project 24- Support by Publisher: Support by publisher
management process 25- New Edition: compatibility with new conditions
11- Program Management Process: The covering 26- Easy for Execution: Execution of model easily
program management process 27- Simple and Understandable: Simple and
12- Portfolio Management Process: The covering understandable
portfolio management process
13- Coverage Assessment: Identifying the coverage of TABLE I. COMPARISON OF MATURITY MODELS
the model
14- Assessment Difficulty: The extent of difficulties
15- Assessment Cost: Expenditure of assessment
Sub-Criterion OPM3 P3M3 Prince Kerzner Barkeley Anderson CMMI BPMM FAA-
CMM
Publisher PMI OGC OGC ILL Ibbs SEI OMG SEI
Scope PM PM PM PM PM PM Software Business
Maturity Level ------ 1-5 1-3 1-5 1-5 ----------- 1-5 1-5 1-5
Discrete and Continues Discrete Discrete Discrete Discrete Continues Discrete Discrete Discrete
Continues
Details Extremely High Medium High High Low High High High
High
Date of Issue 2003 2006 2004 2005 2000 2003 2001 2007 2001
Refer to Standard PMBOK MSP Prince PMBOK PMBOK
Definition of Yes Yes Medium Medium Medium Medium Medium Yes Medium
Maturity
Organization Yes Yes Medium Yes Medium Yes Yes Medium Medium
Strategic
Project Yes Yes Yes Yes Yes Yes Yes Yes Yes
Management
Process
Program Yes Yes Yes No Yes Yes Yes Yes Yes
Management
Process
Portfolio Yes Yes No No No Yes No No No
Management
Process
Coverage Medium Low Low High Medium Low Medium Medium Medium
Assessment
Assessment Low High High Low Medium Unknown High High Hihj
Difficulty
Assessment Cost Low High High Low High Unknown Medium Medium Medium
Quantitative Yes No No Yes Yes Yes Unknown Unknown Unknow
Results n
Tangible of Yes Unknow Unknow Yes Yes Yes Yes Unknown Unknow
Results n n n


Identifying Yes Unknow Unknow Yes Yes Yes Yes Yes Yes
weakness and n n
strengths
Continuous Yes Unknow Unknow Medium Yes No Yes Yes Yes
Assessment n n
Training Difficulty Low High High Medium High Extremely High High High
High
Commitment for Yes Yes Yes Yes Yes Yes Yes Yes Yes
Continuous
Improvement
Suggestion of Yes Yes Yes Yes Unknown No Yes Yes Yes
Alternative for
Improvement
Priority of Medium Low Low Medium Unknown No Medium Medium Medium
Improvement
Support by High High High High Low No High Medium Medium
Publisher
New Edition Yes Yes Yes Yes Unknown No Yes Yes Yes
Easy for Execution Yes Yes Yes Yes No No Yes Yes Yes
Simple and Yes Medium Medium Yes No Medium Medium Medium Medium
Understandable

maturity model. Therefore, the aims of this research were


IX. RESULT of the COMPARISON comparison of maturity models and find the suitable model.
The table 1 shows that OPM3 is the more suitable maturity The recent maturity models selected among existing ones.
model than others in terms of the selected variables. The Thirty three variables selected for the comparison of the
reasons can be summarized as follow: models with each other. These variables were general and
1- Referring to the PMBOK as acceptable standard common among models. This research concluded that
2- considering strategic management OPM3 is the suitable models among others in terms of
3- Considering portfolio management, program selected variables. It does not mean that OPM3 is the best
management and project management. one in the world and in all situations because this needs
4- Having continues approach while most of the other further research.
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