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FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
 FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
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4XDOLGDGH FODVVH0%

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$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
 FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
 FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
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IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
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&RQILUPDo}HV
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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
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4XDOLGDGH FODVVH0%

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FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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4XLORPHWUDJHP
1ž2UGHPGH6HUYLoR
7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
 FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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4XLORPHWUDJHP
1ž2UGHPGH6HUYLoR
7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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&RQWUROHGRVVHUYLoRVGHPDQXWHQomRIOH[tYHO

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4XLORPHWUDJHP
1ž2UGHPGH6HUYLoR
7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
 FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
&RQWUROHGRVVHUYLoRVGHPDQXWHQomRIOH[tYHO

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4XLORPHWUDJHP
1ž2UGHPGH6HUYLoR
7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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4XLORPHWUDJHP
1ž2UGHPGH6HUYLoR
7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
 FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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4XLORPHWUDJHP
1ž2UGHPGH6HUYLoR
7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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4XLORPHWUDJHP
1ž2UGHPGH6HUYLoR
7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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3RVWRGH6HUYLoR$XWRUL]DGR0HUFHGHV%HQ]
$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHYLVWRV&DVRFRQWUiULRLVWRSRGH
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IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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$QWHVGDUHDOL]DomRGRVWUDEDOKRVGHPDQXWHQomROHLDVHPSUHDGRFXPHQWDomRWpFQLFDFRPRSRUH[HPSORR0DQXDOGH2SHUDomRH
G 3HULJRGHIHULPHQWRV DVLQIRUPDo}HVGHRILFLQD0DQGHVHPSUHUHDOL]DURVWUDEDOKRVGHPDQXWHQomRQRVLQWHUYDORVSUHVFULWRV&DVRFRQWUiULRLVWRSRGH
FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
IHULPHQWRVHPYRFrRXHPWHUFHLURV 
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4XLORPHWUDJHP
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7UDEDOKRVDGLFLRQDLVGHPDQXWHQomR

n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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IHULPHQWRVHPYRFrRXHPWHUFHLURV
&RQILUPDo}HV
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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
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4XDOLGDGH FODVVH0%

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FDXVDUDYDULDVGHIXQFLRQDPHQWRRXIDOKDVHPHYHQWXDLVVLVWHPDVGHVHJXUDQoD'HVWHPRGRSRGHUiFDXVDUXPDFLGHQWHHSURYRFDU
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n 6HUYLoRVGHPDQXWHQomRDFDGDDQR
n6HUYLoRVJHUDLVGHPDQXWHQomR n 7URFDGRHOHPHQWRGRILOWURGHDU
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n7URFDGROtTXLGRGRVLVWHPDGHDUUHIHFLPHQWR
n 0 7UDEDOKRVFRPSOHPHQWDUHVDFDGDVHUYLoRVJHUDLV n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RGLDQWHLUR
n 7URFDGDVSDVWLOKDVGHIUHLRGRHL[RWUDVHLURPRWUL]
n 7URFDGDVSDVWLOKDVGHIUHLRGRžHL[RDX[LOLDU
7URFDGHyOHR
n0RWRU 6HUYLoRVGHPDQXWHQomRDFDGDDQRV
n7URFDGHJUD[DGRVFXERVGHURGDVGRHL[RWUDVHLURPRWUL]
n&DL[DGHPXGDQoDV
n(L[RWUDVHLUR

0DUFDGHyOHRGRPRWRU
9LVFRVLGDGH
4XDOLGDGH FODVVH0%

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Nº de peça: A 958 584 __ __ - Nº de pedido: B09 925 ___ - Edição A (__/05)

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