Professional Documents
Culture Documents
in US
A concept document by Draup
Existing diversity
Increased
Creativity
Better Consumer
Understanding
Richer
Brainstorming
Better Decision
Making
1 Understanding the internal diversity in major job
clusters across value chain and evaluating the
need of inclusion at job cluster level
Demand for new roles with next generation skills have increased across the value chain 2 Understanding the presence of required diverse
talent amongst peers, universities and adjacent
industries across hiring locations
Next generation skills are trainable and hiring talent with specific experience/skills
Reskilling
is not imperative anymore
Remote delivery model practices in last few months have made the firms location-agnostic
3 Training minority workforce in a specific job
cluster to take up high demand job roles in order
to improve diversity in less diverse job clusters
Source: Draup Analysis and primary interviews with Draup’s customers and internal stakeholders 2
DRAUP launched a systematic assessment to understand the ethnic diversity in Retail across top U.S. locations, and
analyze how Reskilling can help in attaining diversity and inclusion goals
Thank You
Scope of the report:
➢ Role Taxonomy: 100+ Retail roles were analyzed and further categorized into specific job clusters based on the workloads served by
➢ Ethnic Diversity in Hotspots: Draup analysed ethnic diversity across job clusters for overall U.S. and provided talent size and diversity
insights in critical job clusters for top Retail location
➢ Location insights for emerging location: Atlanta, an emerging and favourable hiring location for Retail firms was analysed for talent
availability, Ethnic diversity, understanding University ecosystem for fresh diverse talent in critical job clusters (Core + Tech)
➢ Reskilling framework: To avoid hiring competition for diverse talent, Draup suggested its proprietary reskilling framework to
train minority workforce across job clusters and boost diversity & inclusion in required job clusters
3
AGENDA
Thank You
clusters
2. Ethnic diversity across U.S. in Retail
industry
4
Retail Job Clusters Taxonomy (1/2): Draup conducted a comprehensive analysis of relevant job roles
important for functioning of Retail firms and synthesized them into specific job clusters
Job Clusters
1. Core jobs
Merchandise
Warehouse Management Supply Chain Management Vendor Management Logistics Management
Management
Inventory Manager Supply Chain Analyst Merchandise Planner Procurement Manager Logistics Analyst
Inventory Analyst Supply Chain Specialist Pricing Analyst Procurement Analyst Logistics Manager
Warehouse Specialist Cluster Manager Planogram Manager Procurement Analyst Logistics Specialist
Warehouse Supervisor Supply Chain Planner Space Planner Category Manager Logistics Coordinator
Demand Planner Supply Chain Coordinator Capacity Planning Analyst Sourcing Analyst Fleet Manager
Inventory Planning Analyst Operations Analyst Retail Planner ERP Consultant Fleet Planner
Note: The above taxonomy excludes seniority level prefixes (such as Director, V.P, CXOs and others) and basic entry level jobs (Associates etc.) of the mentioned unique titles to showcase unique roles.
Source : DRAUP’s proprietary talent module 5
Retail Job Clusters Taxonomy (2/2): Job roles from recent job openings and existing talent pool
across Retail value chain were analysed to study Ethnic diversity
Job Clusters
Software Customer
Cloud Machine Learning Cyber Security Marketing
IT Incident Handler Development Service Sales Executive Store Operator
Administrator Engineer Analyst Advisor
Engineer Representative
Customer
Mobile Application Cyber Security Retail Sales Marketing
IT Consultant Cloud Consultant Data Scientist Support Store Associate
Software Design Deep Learning Incident Response Customer Marketing In store Sales
System Engineer Cloud Architect Development
Engineer Engineer Analyst Service Manager Consultant Associate
Manager
Systems Cloud Devops Software Test Cyber Security Customer Care Area Sales Marketing
Analytics Manager Store Supervisor
Administrator Engineer Engineer Specialist Representative Manager Analyst
Technical
Cloud Solution Back end Penetration Retail Sales Social Media
IT Admin AI Scientist Support Store Assistant
Architect Engineer Tester Associate Marketer
Executive
7
Ethnic diversity in U.S.: Out of 1.8+ Million analyzed talent pool in Retail, the presence of
Underrepresented minorities in fast growing tech jobs is lowest compared to core and front office jobs
Ethnic diversity for overall job clusters Ethnic diversity across analysed job clusters in Retail Industry in U.S.
Note : DRAUP’s proprietary talent module was used to analyse jobs by locations; the hotspots were identified based on the relevant talent pool data
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*Metropolitan Statistical Area has been considered for analysis. 1All MSA definitions are based on U.S Census Bureau Metropolitan and Metropolitan Statistical Area Delineation Files, 2019
Ethnic Diversity Analysis in Tier 1 locations: Greater Los Angeles Area has the best ethnic diversity
amongst the Tier 1 locations employed across core and tech job clusters
1% 1%
Greater Los Angeles
Area 12,000 41% 36% 12% 9%1% 1,700 48% 23% 16% 9% 3%
1% 1%
Greater Chicago Area 9,300 59% 16% 16% 5% 3% 2,500 58% 19% 10% 9% 3%
2% 1%
Dallas/Fort Worth Area 7,100 63% 15% 10% 8% 2% 2,600 55% 20% 12% 10% 3%
1% 1%
Washington D.C. Metro
Area 7,200 64% 18% 2%
11% 4% 1,300 58% 17% 13% 8% 3%
2% 1%
Greater Boston Area 6,000 77% 7% 5% 8%1% 1,700 62% 18% 9% 7% 3%
2% 1%
Greater Seattle Area 5,300 66% 15% 9% 4%4% 2,500 53% 26% 10% 7% 3%
Greater Minneapolis- 2% 1%
St. Paul 6,000 74% 9% 9% 4%2% 2,600 68% 12% 10% 5% 3%
0% 1%
Great Philadelphia 10% 6%2%
4,800 70% 12% 1,600 64% 14% 11% 7% 3%
0% 0%
Miami/Fort
Lauderdale Area 4,200 42% 39% 13% 4%2% 1,000 48% 28% 11% 9% 3%
0% 1%
Great Detroit Area 3,000 78% 9% 8%3%2% 700 61% 17% 11% 7% 3%
0% 1%
Great Denver Area 2,100 72% 10% 10% 7%1% 500 69% 11% 10% 8% 2%
0% 1%
13%
Charlotte N.C. Area 1,600 73% 17% 7%2%
1% 700 61% 16% 7% 2%
0% 1%
Great San Diego Area 1,500 64% 21% 1%
9% 5% 300 56% 19% 13% 9% 3%
4. Reskilling strategies to boost diversity II. Atlanta has been taken as a sample location for extensive
analysis
12
Ethnic Diversity overview: With many recent investments by retail giants, Atlanta is one of the growing
hotspot with highest presence of African Americans in population as well as Retail Segment
51%
39%
1%
Warehouse
3,500 68% 18% 8% 3%2%
Management
1%
Logistics Management 1,200 69% 18% 6% 5%1%
0%
Merchandise
900 61% 27% 6% 5%1%
Management
1%
Supply Chain
800 67% 17% 7% 6% 2%
Management
1%
IT 1,300 52% 25% 12% 7% 3%
1%
2%
Cloud 200 57% 17% 11% 9% 4%
2%
87% 10% 3%
17
Underrepresented minorities are highly concentrated in front office job clusters which are getting
disrupted due to advent of digitalization in Retail firms
Most of the Front office job roles are getting disrupted due to Underrepresented minorities have higher presence in front
digitalization; more than are 50% of talent are likely to office job roles that are susceptible to disruption
become redundant
Under represented minority talent have very low presence in Digitalization use cases enabled by Tech and digital roles
high demand job roles
Tech roles Data Analyst – Fraud detection 28% • Real-time Alerts & Reminders
enabling Mobile Solutions
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Source: Draup talent module and primary interviews with Draup’s customers and internal stakeholders
Disrupted minority talent from front office jobs can be trained with advanced new age skills to fill
the high skill demand of critical job roles
Minorities in Front office jobs can be trained with high demand skills to step
into critical job roles
Reskilling Methodology
Skill gap analysis for training front office roles
Experience
Supply chain Analyst Cloud Administrator
Experience
2
Skill gap identification between the starting
Inventory Analyst Web Developer
and desired role
Skill gap
Analysis of feasible transitions basedon 8-12 months
Sample Reskilling Propensity analysis of front office talent existing in the firms who can transform into Core job roles
Sample Parameters1 to analyse different skill gaps and career transition trends
RPI Range >6.5 - Upskilling >5 - Reskilling Score in Individual Parameter High Medium Low
Sample Reskilling case study: Based on skill gap analysis, a relevant online learning module/course was selected to showcase how an
‘In-store Sales Associate' can be reskilled to evolve into high demand ‘Inventory Analyst’ role
Existing role1 Course Undertaken (beginner and Intermediate level courses) Required role 2
1. In-store Sales Associate considered here should have 4+ years experience with high overlapping skill sets of Inventory Analyst
2. During transition time (6-8 months), Reskilled In-Store Sales Associate can be utilised to cater basic level Inventory Analyst workloads and can be trained simultaneously inhouse to gain advanced expertise
Note: Draup performs complex assessment around various other critical Reskilling parameters between existing and desired roles to understand skill gap and match it with relevant learning modules 22
About Draup
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CAREER PATH
Recruitment
PREDICTOR
ROLES & SKILLS
DIVERSITY INTELLIGENCE
Strategic Workforce Planning
TAXONOMY
UNIVERSITY
Peer Intelligence
INTELLIGENCE
University Relations
LOCATION
COURSES/
INTELLIGENCE
CERTIFICATIONS Mergers and Acquisitions
and diverse other use cases…
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Draup for Reskilling: Draup analyzes 4 Million+ career paths and associated skills to assist
organizations in their Reskilling initiatives
50M+
DIGITAL AND 4,500+ 300,000+ 33
DIGITALLY PEER GROUP
JOB ROLES
COMPANIES INDUSTRIES
INFLUENCED
PROFESSIONALS
65M+ JOB
100,000+ 2,500+ 7,000+
UNIYERS ITIES
COURS ES LOCATIONS
DESCRIPTIONS
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Source: Draup
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Source: Draup