CHAPTER 7:

WORK TEAMS
AND GROUPS

GROUP 3

Pador, Emmil Joy

Flores, Cyril

Magbanua, Jhonida Marie L.

Cachuela, Pamela

Odchigue, Kimberly

Padilla, Lorie

Bantuas, NIsah

Submitted to:

Ms. Genalin Benavides

Chapter 7: WORK TEAMS AND GROUPS

Each of us belongs to many kinds of group or organization: family, school or office. It is
undeniable that the role of groups and organizations in our lives are vital. They are
important to us because they give us the opportunity to learn teamwork, socialize and
have competition.

What are groups?

A group is defined as collection of individuals who have regular contact and frequent
interaction, mutual influence, common feeling of comraderie, and who work together to
achieve a common set of goals.

GROUP CLASSIFICATIONS:

1. Formal group is a group which is defined by the organization structure, with

designated work assignments and established tasks. Formal group has two
types:
a. Command group which is composed of individuals who report directly to
a certain manager.
b. Task group, a kind of group that consists of persons working together to
complete a job task.
2. Informal group is formed by individuals and developed around common interest
and friendship rather than around a deliberate design. One reason why informal
group exist is that they fulfill the innate drive to bond. A second reason is that this
group accomplishes personal goals that cannot be achieved by individuals
working alone. Lastly, in stressful situations they are comforted by the mere
presence of other people and are therefore motivated to be near them. Informal
group has also two types:
a. Interest group which is formed because of some special topic interest.
But, disbands when the interest declines or a goal has been achieved.
 b. Friendship group, a group where members are brought together
because they share one or more common characteristics such as age,
political beliefs, or ethnic background.

Why people form groups?

1. Need satisfaction – people join groups because they believe that groups are
venues for satisfying their needs.
2. Proximity is the nearness in space, time or relationship. When people work near
each other, it is not hard for them to form a group.
3. Attraction- people are attracted because of similarities in perception, attitude,
performance, or motivation.
4. A group is formed when a number of people are required to achieve a certain
goal.
5. Individuals join groups so they can obtain economic benefits not otherwise
made available if they are not members of a group.

STAGES OF GROUP DEVELOPMENT

Groups are like people; they learn and they develop. There evolvement can be
seen through a presentation of a standardized sequence in the development of groups.
It consists of different stages:

1. The Forming Stage is a period of testing and orientation in which members learn
about each other and evaluate the benefits and costs of continued membership.
2. The Storming stage is the stage when conflict within the group happens. Under
this stage coalitions and cliques may form.
3. Norming stage also known as the initial stage, when group really begins to
come together as a coordinated unit.
4. The performing stage, also referred as to the total integration stage is the stage
where the group emerges as a mature, organized, and a well-functioning group,
and is ready to focus on accomplishing its key tasks.
 5. The last stage is the adjourning stage where groups eventually end. This stage
is applicable to temporary groups such as committees, project group, task forces,
and similar entities.

PERFORMING STAGE
also referred to as total integration stage
-

where the group emerges as a

mature,organized and well-functioning group,
and ready in accomplishing its key tasks.

NORMING STAGE
-also known as initial integration
stage
-the group begins to come
together as coordinated unit

STORMING STAGE

-conflict within the group

happens

FORMING STAGE ADJOURNING STAGE

-the initial entry of members to -involves the termination of

a group is a primary concern activities
ROLES WITHIN GROUPS
1. Knowledge contributor is a member, who is technically proficient enough and
provides useful and valid information, can be a great help in task
accomplishment and the value of sharing technical expertise with other members
of the group.
2. The process observer is person occupying this role forces members to look at
how the group functions. The process observer is the first member affected when
the group is starting to fail in doing its function. However, the process observer is
also the first to acknowledge excellent group performance.
3. A people supporter provides emotional support to group members and resolve
conflicts.
4. Another role within the group is the challenger- someone who confronts and
challenges bad ideas.
5. Listener – there is a need for someone to listen to whatever ideas or proposals
presented by any members of the group.
6. The mediator is a person who attempts to make people involved in a conflict
come to an agreement.
7. The role of the gatekeeper is to provide the opportunity for every member to
express his or her opinion.
8. Take-charge leader is a person who would lead if the leader cannot play his role
for one reason or another.

ADVANTAGES AND DISADVANTAGES OF GROUPS

GROUPTHINK
TECHNIQUES IN GROUP DECISION MAKING

There are four (4) techniques used in decision making; interacting groups,
brainstorming, nominal group technique and electronic meeting.

1. Interacting groups are typical groups in which members interact with each
other face-to-face. The essence of interaction is the sending and receiving of
information through oral, written, and nonverbal communication,
2. Brainstorming is a group problem-solving technique which promotes
creativity by encouraging members to come up with any ideas, no matter how
strange, without fear of criticism. In brainstorming, participants are required to
observe the following procedures:
• Generate as many ideas as possible
• Be creative, freewheeling, and imaginative
• Build upon, extend, or combine earlier ideas
• Withhold criticism of others’ ideas

3. The nominal group technique is a group decision-making method n which

individual members meet face-to-face to pool their judgments in a systematic
but independent fashion.

4. Electronic meeting is a decision-making technique wherein members

interact through computers, allowing anonymity of comments and aggregation
of votes.

What are work teams?

Work teams are important elements of organizations. They are groups of people
who interact and influence each other, are mutually accountable for achieving
common goals associated with organizational objectives and perceive themselves
as a social entity within an organization.
DIFFERENCES BETWEEN WORK GROUPS AND TEAMS

Workgroups emphasize individual leadership, individual accountability, and

individual work products, while work teams emphasize shared leadership, mutual
accountability and collective work products.

TYPES OF TEAMS