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Workshop “Products and services”

Name: Ana Julia Moya Olarte

SENA, Technology in International Business


File: 2104827

Instructor Rafael Nuñez Diaz

August 13, 2020


Workshop “Products and services”

This work was carried out based on the complementary material Integration of Products
and services

1. Find the main idea of paragraphs 1, 2, 9, 10, 11, and 12, and write them in a paragraph.

 Paragraphs 1

The economy today has evolved rapidly, large and small companies have revolutionized
in terms of technology. International management has increased in its generation of
employment and commercialization, causing countries to venture into innovation.
Regarding culture, socio-economic interaction has also changed since most of the
acquisition of products is handled through electronic devices, providing agility in the
processes.

 Paragraphs 2

In Europe, having adopted the use of digital technologies has managed to grow their
productivity, ability to innovate and rise in this digital world, other countries are trying to
start in this area and trying to implement a superior network to unify the data of a large
market and user-friendly, this project is important for Europe for future growth and
creating good jobs.

 Paragraphs 9

Through additive manufacturing, an adaptation of the product is carried out, making


consumers go from being objects of exchange to active agents, this project is already in
execution since the energy system is becoming demand-oriented, modernizing in digital
technologies facilitating production, transportation, distribution and consumption. Thus it
becomes a service and giving life to new products and companies in this medium.

 Paragraphs 10

With the acquisition of the company Nest Google, the flagship product "learning
thermostat" was exaggerated, but it was stipulated that its value was high due to the self-
learning system controlled by sensors, Wi-Fi and programmable devices. Its operability
with the internet, also the users' smartphone and tablet, this is what brings an advantage
to this European company, and increases the innovative companies with products that use
the internet and make devices increasingly intelligent and focused on the interactive user.
 Paragraphs 11

Traditional tools are ambiguous compared to the trade of products and services,
integrating them by digitizing them guarantees the success of companies since it gives
them agility in subcontracting, terms of location and value chains. In addition, it facilitates
data protection since it is confidential and this gives them a lot of advantage.

 Paragraphs 12

Services have been considered inferior compared to manufacturing, it has low productivity
in the industry and the jobs are not of good quality, few countries in Europe have
prioritized services, however it is considered to have high potential since it can be obtained
quick benefits in growth and innovation. The service sector employs more skilled workers
than manufacturing, it is time to understand that an industrial sector depends on the quality
and the conjunction of these service markets.

2. Write a summary of ten lines from the text.

The economy has been modified by the technological boom that has increased over
time and with the implementation of new trends where it is shown that companies that
do not have this implementation are less productive, while those that innovate in this
area They can show agility in their production and marketing, it is easier for them to
reach consumers since they provide ease and quality both in the protection of their
information and in acquiring different products and services. Additionally, it must be at
the forefront of new technologies that provide improvement in jobs, providing quality
and expanding the market not only in the productive area but also in specialized
professions. Countries increase their economic income and their recognition in the
international market. Intangible services have a significant boom with the
implementation of electronic media.

3. Choose a paragraph and translate it with your own words.

Develop Not-Easy-to-Replicate Innovations

Adding business services to advanced manufactured products leads to innovation since it


is not easy to create aggressive competition, which gives it a significant advantage, since
it is very difficult to match a high quality service or product and in which an added value
is provided is say "a plus" incomparable. It also provides an improvement in terms of
quality jobs for the population, making them venture into greater learning in order to be
at the forefront of technological innovation.
Desarrolle innovaciones que no sean fáciles de replicar

Agregar servicios empresariales a productos manufacturados avanzados conduce a la


innovación ya que no es fácil crear una competencia agresiva, lo que le da una ventaja
significativa, ya que es muy difícil igualar un servicio o producto de alta calidad y en el
que se brinda un valor agregado, se dice. "un plus" incomparable. También aporta una
mejora en cuanto a empleos de calidad para la población, haciéndola incursionar en un
mayor aprendizaje para estar a la vanguardia de la innovación tecnológica.

4. Choose ten words from the text and organize them alphabetically. Look for the meaning
of each word.

- Barriers: Obstacle or fence of medium height that serves to prevent the passage or
delimit a terrain.

- Convergence: Union at a point of several lines or paths.

- Cross border: it operates across border.

- Deindustrialization: suspension or loss of industry.

- Economy: Science that studies resources, the creation of wealth and the production,
distribution and consumption of goods and services, to satisfy human needs.

- Interoperability: the ability of computer systems to interact with each other is a


concept that goes beyond transparency and that even transcends the limits of Public
Administration, since it represents the basis for the complete digital transformation
of the economy.

- Investment: Action of investing an amount of money, time or effort in a thing.

- Prosumer: Consumer of a product or a service that at the same time participates in


its production.
- Standardization: mass production following a specific model

- Vendors: That is dedicated to providing or supplying necessary products to a


person or company

5. Match the term with the corresponding meaning.

a Client-CLIENTE E Things created by projects.


Solution-
b D A series of tasks to be done in a specified sequence.
SOLUCION
Engagement-
c A A customer.
COMPROMISO
Project-PROYECTO
d B Products and services that solve a client’s problem.
Deliverable-
e C An agreement between client-service provider.
ENTREGABLES

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