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IS definition (5)
2. IS types – a) basic (4), b) customized (many)
3. Contemporary approach of IS – technical + business
4. IS people (CIO, CSO, CPO, CKO, Analyst, so on.)
5. Data hierarchy – examples
6. IS interrelationships (Input/ output)
7. IS process – example – hospital
8. Digital firm – characteristics
9. IS challenges
10. E-services
11. Collaboration tools (15)
12. Time/space matrix
13. IS in health, business
14. Mis-, dis-, mal-information
15. ERP (SCM, CRM, KMS, etc), BPM, BPR
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