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Lloyd Corder, Ph.D.

University of Pittsburgh
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A. General Guidelines ................................................................................................................... 2

B. Category Definitions ................................................................................................................. 5

1. Goals............................................................................................................................. 6
2. Attitude ...................................................................................................................... 11
3. Environment ............................................................................................................... 18
4. Effort .......................................................................................................................... 22
5. Control ........................................................................................................................ 27

C. 1:1 Interviews ........................................................................................................................ 32

D. Challenges/Opportunities ....................................................................................................... 34

E. Rubric ..................................................................................................................................... 36

Lloyd Corder, Ph.D.University of Pittsburgh


Copyright © 2020. All Rights Reserved.
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GENERAL GUIDELINES

As you have learned from the first week of the course, nonverbal communication is a salient aspect of your
relationships with others and of your life in general. That being said, this assignment requires you to
thoughtfully assess what you are communicating nonverbally, intentionally or unintentionally and develop an
improvement game plan.

In order to formulate the improvement plan, a self-assessment process is included below. Take some time to
reflect on your nonverbal communication strengths and weaknesses, and importantly, gain some insight on
the matter by talking to people who know you well.

• The Success Assessment is a survey that you complete and distribute to 10 or more other people
whose perspectives you care about. You take the completed information and paste it into the report to
get a summary of your feedback. You will use these results, along with several other items, to better
understand your overall success and evaluate your communication and nonverbal skills.

• You will also want to conduct personal interviews, using the information provided in this section.
Make sure to include feedback from others to help you arrive at your conclusions (i.e., conduct 5-10
mini-interviews or conversations with others by asking to provide honest feedback to you).

• Prepare a 2-3-page write-up that summarizes your analysis and includes several (5-10) specific goals
along with detailed action steps of how you plan to improve your nonverbal communication skills.

• Use more bullets than paragraphs. Everyone’s attention spans are getting shorter—and yours will too
as you get older.

• Give enough detail to clearly explain yourself, but avoid trying to solve every problem or issue you
come across in this document. Remember, you are basically trying to summarize where you are in
terms of your nonverbal communication.

• Be honest with yourself. If you are not accepting of what you can improve, you cannot begin to
improve it.

• Do not underestimate the power of your strengths. Finding ways to better use your strengths is almost
always more productive than trying to overcome every potential weakness.

• Most of us need the help of others to start making improvements. Consider this as you prepare your
self-assessment.

o Who do you need help from?


o How can you set up systems, procedures and processes that allow you to be more successful?
o How do you put yourself in position to project successful nonverbal communication more of the
time?

Lloyd Corder, Ph.D.University of Pittsburgh


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● Try to stay as positive as you can. If you embrace the idea of improving your nonverbal
communication—and do not view it as a negative or punishment—you get results a lot faster and you
will get a lot more of them.

● Make realistic goals for improvement. Every journey to the finish line begins one step at a time.

Success Assessment (360° Survey and Report)


The Success Assessment is a powerful tool, based on a lifetime of research and writing of Napoleon Hill, widely
recognized as the founder of the self-help movement and author of Think and Grow Rich.

You can access the survey and reporting forms on Canvas.

Make sure that you fill out one survey, then ask 10 or more other people to fill out surveys about you. These
should be people whose opinions you care about and value their feedback, not just your friends or casual
acquaintances. Your boss, coworkers and similar individuals might be helpful.

Lloyd Corder, Ph.D.University of Pittsburgh


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Steps to Complete the Success Assessment:
1. First, fill out the survey form by rating yourself.

2. Send the survey to at least 10 people and ask that they send it back filled out.

3. For each completed survey (including your own), highlight the column of data under ‘Responses for
Data Processing’ and copy it using CTRL (Command) +C.

4. In the Ratings sheet of the reporting form, paste survey responses into a column by using CTRL+ALT+V,
then press V to pick values, and hit enter.

• Be sure to paste your ratings under ‘My Ratings’ & feedback from others in the ‘Others’ Ratings’
columns. Repeat the copy and pasting steps for all surveys other people fill out about you.

• If you received a completed survey non-electronically, enter the ratings into the column manually.

5. Enter your name and the date on the Ratings sheet and view your report.

Lloyd Corder, Ph.D.University of Pittsburgh


Copyright © 2020. All Rights Reserved.
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CATEGORY DEFINITIONS

Is the concept of “personal development” something new? Not really.

If you look throughout history, you could make the case that personal development began a long, long time
ago.

• The Bible has plenty of examples of “what to do” and “what not to do” to live a better life.

• The ancient Greeks taught similar concepts in their schools.

• Philosophers throughout history have commented on what separates those who are doing much
better than the rest of us.

Much of our modern-day personal development concepts and principles can be traced back about 100 years
ago to a reporter named Napoleon Hill.

After spending a couple of days interviewing the steel magnate, Andrew Carnegie, he accepted a challenge to
interview the most super-successful American millionaires—like self-made industrial giants Henry Ford, J. P.
Morgan, John D. Rockefeller, Alexander Graham Bell and Thomas Edison—and write about what they did or
did not do to become successful.

He spent the next 40 years selling millions of copies of his books, lecturing widely and helping others improve
their chances of personal, professional and financial success.

Throughout his career, Hill also interviewed thousands of other individuals who never lived up to their
potential to see if they were doing something else compared to those who were wildly successful. They were.

He grouped these destructive behaviors into something he called the “30 Causes of Failure” and the “17 Laws
of Success,” which you can use as part of your self-assessment.

Hill said, “Life’s greatest tragedy consists of men and women who earnestly try, and fail! The tragedy
lies in the overwhelmingly large majority of people who fail, as compared to the few who succeed. I
have had the privilege of analyzing several thousand men and women, 98% of whom were classed as
“failures.” There is something radically wrong with a civilization, and a system of education, which
permit 98% of the people to go through life as failures. My analysis work proved that there are thirty
major reasons for failure, and seventeen major principles through which people accumulate fortunes.”

I’ve organized Hill’s conclusions into five broad categories and they are reflected in your Success Assessment
(feedback report) as well and given you spaces to record your notes, observations and insights (Goals,
Attitude, Environment, Effort and Control).

Lloyd Corder, Ph.D.University of Pittsburgh


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GOALS

The first area you should assess are your goals. Without goals, whether personal or professional, it is easy to
get off track. Goals provide a clear motivation and ideal end result. When you are unclear of what you are
trying to do or accomplish, it is easy to waste time, resources and opportunities.

The Master Mind


The master mind is a group of people who have skills and experience that you do not have. When you surround
yourself with these types of individuals, they can help you accomplish things that you would not otherwise be
able to do on your own. Some key elements of a master mind group include:

• Alliance of two or more minds working actively together in perfect harmony toward a common definite
objective.
• Your group could include individuals from different professions (banker, attorney, sales person, etc.)
and organizations (large businesses, small businesses, government, nonprofits, etc.).
• You get the benefit of what others know and can do. They get what you know and can do.
• You will get better ideas from the group than you can think of on your own, especially if you have the
right combination of folks.

Lloyd Corder, Ph.D.University of Pittsburgh


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A Definite Chief Aim
• Success and progress toward achieving your goals in life begin with knowing where you are going.
• Any dominating idea, plan or purpose held in your conscious mind through repeated effort and
emotionalized by a burning desire for its realization is taken over by the subconscious and acted upon
through whatever natural and logical means may be available.
• Your mental attitude gives power to everything you do. If your attitude is positive, your actions and
thoughts further your ends. If your attitude is negative, you are constantly undermining your own
efforts.
• The starting point of all human achievement is the development of a Definite Major Purpose.
• Without a definite major purpose, you are as helpless as a ship without a compass.

Creative Vision
• Creative imagination has its base in the subconscious and is the medium through which you recognize
new ideas and newly learned facts.
• Synthetic imagination springs from experience and reason; creative imagination springs from your
commitment to your definite purpose.
• Imagination recognizes limitations. Creative vision sees no limitations.
• Your imaginative faculty will become weak through inaction. It can be revived through use.
• The man who dipped a chunk of ice cream in chocolate and called it "Eskimo Pie" made a fortune for
the five seconds of imagination it took to create the idea!

Lloyd Corder, Ph.D.University of Pittsburgh


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Lack of a Well-Defined Purpose in Life
• Creative imagination has its base in the subconscious and is the medium through which you recognize
new ideas.

Lack of Ambition to Aim above Mediocrity


• There is no hope for the person who is so indifferent as not to want to get ahead in life, and who is not
willing to pay the price.

Procrastination
• This is one of the most common causes of failure.
• “Old Man Procrastination” stands within the shadow of every human being, waiting his opportunity to
spoil one’s chances of success.
• Most of us go through life as failures, because we are waiting for the “time to be right” to start doing
something worthwhile. Do not wait. The time will never be “just right.”
• Start where you stand, and work with whatever tools you may have at your command, and better tools
will be found as you go along.

Lloyd Corder, Ph.D.University of Pittsburgh


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Lack of Persistence
• Most of us are good “starters” but poor “finishers” of everything we begin.
• People are prone to give up at the first signs of defeat.
• There is no substitute for PERSISTENCE.
• The person who makes PERSISTENCE his watch-word, discovers that “Old Man Failure” finally becomes
tired, and makes his departure.
• Failure cannot cope with PERSISTENCE.

Lack of a Well-defined Power of Decision


• Men who succeed reach decisions promptly, and change them, if at all, very slowly.
• Men who fail, reach decisions, if at all, very slowly, and change them frequently and quickly.
• Indecision and procrastination are twin brothers. Where one is found, the other may usually be found
also. Kill off this pair before they completely “hog-tie” you to the treadmill of FAILURE.

Lloyd Corder, Ph.D.University of Pittsburgh


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Over-caution
● The person who takes no chances, generally has to take whatever is left when others are through
choosing.
● Over-caution is as bad as under-caution. Both are extremes to be guarded against. Life itself is filled
with the element of chance.

Lack of Concentration of Effort


● The “jack-of-all-trades” seldom is good at any. Concentrate all of your efforts on one DEFINITE CHIEF
AIM.

Lloyd Corder, Ph.D.University of Pittsburgh


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ATTITUDE

A smile goes a long way. A positive attitude not only grants an optimistic viewpoint to yourself, but those
around you as well. Rise to the top by working hard while keeping a pleasant aura. Your attitude determines
not only how you view a certain situation, but also how others view you. If you do not seize the moment and
take advantage of opportunities, someone with a better mindset will.

Applied Faith
Applied faith is the idea that good things will happen to you and work out, because you first believe that good
things will happen to you or that things will work out. Key elements of this concept include:

• Faith is awareness of, belief in, and harmonizing with the universal powers.
• Faith is a state of mind which must be active not passive, to be useful in achieving lasting success.
• Close the door to fear behind you and you will quickly see the door of faith open before you.
• Fear is nothing more than a state of mind, which is subject to your own direction and control.
• Faith will not bring you what you desire, but it will show you the way to go after it for yourself.

Lloyd Corder, Ph.D.University of Pittsburgh


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Going the Extra Mile
• Strength and struggle go hand in hand.
• Render more and better service than you are paid for, and sooner or later you will receive compound
interest from your investment.
• The end of the rainbow is at the end of the second mile.
• The quality of the service rendered, plus the quantity of service rendered, plus the mental attitude in
which it is rendered, equal your compensation.
• The more you give, the more you get.

Pleasing Personality
• A Positive Mental Attitude is the right mental attitude in any given situation.
• Courtesy is your most profitable asset…and it is absolutely free!
• Emotions are nothing but reflections of your mental attitude, which you can organize, guide, and
completely control.
• Your personality is your greatest asset or your greatest liability because it embraces everything you
control…your mind, body, and soul.
• To be happy, make someone else happy!

Lloyd Corder, Ph.D.University of Pittsburgh


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Positive Mental Attitude
• A Positive Mental Attitude is the single most important principle of the science of success, without
which you cannot get the maximum benefit from the other sixteen principles.
• Success attracts success and failure attracts more failure.
• Your mental attitude is the only thing over which you, and only you, have complete control.
• A Positive Mental Attitude attracts opportunities for success, while a Negative Mental Attitude repels
opportunities and doesn't even take advantage of them when they do come along.
• A positive mind finds a way it can be done... a negative mind looks for all the ways it can't be done.

Enthusiasm
• To be enthusiastic, act enthusiastically! Enthusiasm is to progress toward success as gasoline is to a
car's engine. It is the fuel that drives things forward.
• Enthusiasm stimulates your subconscious mind. By feeding your conscious mind with enthusiasm, you
impress upon your subconscious that your burning desire and your plan for attaining it are certain.
Enthusiasm is a state of mind. It inspires action and is the most contagious of all emotions.
• Enthusiasm is more powerful than logic, reason or rhetoric in getting your ideas across and in winning
over others to your viewpoint.

Lloyd Corder, Ph.D.University of Pittsburgh


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Overcoming Adversity and Defeat
• Everyone faces defeat. It may be a stepping-stone or a stumbling block, depending on the mental
attitude with which it is faced.
• Failure and pain are one language through which nature speaks to every living creature.
• You are never a failure until you accept defeat as permanent and quit trying.
• Edison failed 10,000 times before perfecting the electric light bulb. Don't worry if you fail once.
• Every adversity, every failure, and every unpleasant experience carries with it the seed of an equivalent
benefit which may prove to be a blessing in disguise.

Lack of Self-discipline
• Discipline comes through self-control. This means that one must control all negative qualities. Before
you can control conditions, you must first control yourself.
• Self-mastery is the hardest job you will ever tackle. If you do not conquer self, you will be conquered by
self.
• You may see at one and the same time both your best friend and your greatest enemy by stepping in
front of a mirror.

Lloyd Corder, Ph.D.University of Pittsburgh


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Negative Personality
• There is no hope of success for the person who repels people through a negative personality.
• Success comes through the application of POWER, and power is attained through the cooperative
efforts of other people.
• A negative personality will not induce cooperation.

One or More of the Seven Basic Fears


• Fear of Poverty
• Fear of Criticism
• Fear of Ill Health or Physical Pain
• Fear of Loss of Love
• Fear of Loss of Liberty
• Fear of Old Age
• Fear of Death

Lloyd Corder, Ph.D.University of Pittsburgh


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Superstition and Prejudice
• Superstition is a form of fear.
• It is also a sign of ignorance.
• Men and women who succeed keep open minds and are afraid of nothing.

Lack of Enthusiasm
• Without enthusiasm one cannot be convincing.
• Moreover, enthusiasm is contagious, and the person who has it under control is generally welcome in
any group of people.

Intolerance
The person with a “closed” mind on any subject seldom gets ahead.
• Intolerance means that one has stopped acquiring knowledge.
• The most damaging forms of intolerance are those connected with religious, racial and political
differences of opinion.

Lloyd Corder, Ph.D.University of Pittsburgh


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Egotism and Vanity
• These qualities serve as red lights which warn others to keep away.
• THEY ARE FATAL TO SUCCESS.

Lloyd Corder, Ph.D.University of Pittsburgh


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ENVIRONMENT

A supportive environment nourishes creativity, learning and success. Work to establish and retain a positive
environment in each aspect of your life in order to grow and succeed. No matter how determined and focused
you are, if you surround yourself with a destructive environment you will inevitably fall. Those you surround
yourself with are a reflection of yourself, so choose wisely.

Teamwork
Working in teams with others typically allows you to do much more than by yourself. Some thoughts about
teamwork to ponder:

• There is no record of any great contribution to civilization without the cooperation of others.
• Enthusiasm is contagious and teamwork is the inevitable result.
• A good football team relies more on harmonious coordination of effort than individual skill.
• Most people will respond more freely to a request than they will to an order.
• Helping others solve their problems will help you solve your own.

Lloyd Corder, Ph.D.University of Pittsburgh


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Unfavorable Hereditary Background
• There is little, if anything, which can be done for people who are born with a deficiency in brain power.
• This philosophy offers but one method of bridging this weakness—through the aid of the Master Mind
(group of people all working toward the same goal in harmony).
• Observe that this is the ONLY one of the thirty causes of failure which may not be easily corrected by
any individual.

Unfavorable Influence During Childhood


• “As the twig is bent, so grows the tree.” Most people who have criminal tendencies acquire them as a
result of bad environment and/or improper associates during childhood.

Lloyd Corder, Ph.D.University of Pittsburgh


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Wrong Selection of a Mate in Marriage

• This is the most common cause of failure.


• The relationship of marriage (significant other) brings people intimately into contact.
• Unless this relationship is harmonious, failure is likely to follow.
• Moreover, it will be a form of failure that is marked by misery and unhappiness, destroying all signs of
AMBITION.

Wrong Selection of Associates in Business


• This is one of the most common causes of failure in business.
• In marketing personal services, one should use great care to select an employer who will be an
inspiration, and who is, himself, intelligent and successful.
• We emulate those with whom we associate most closely. Pick an employer who is worth emulating.

Lloyd Corder, Ph.D.University of Pittsburgh


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Wrong Selection of a Vocation
• No man can succeed in a line of endeavor which he does not like.
• The most essential step in the marketing of personal services is that of selecting an occupation into
which you can throw yourself wholeheartedly.

Inability to Cooperate with Others


• More people lose their positions and their big opportunities in life, because of this fault, than for all
other reasons combined.
• It is a fault which no well-informed business man or woman or leader, will tolerate.

Lloyd Corder, Ph.D.University of Pittsburgh


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EFFORT

Good things do not come to those who wait; they come to those who work hard for them. Overcoming
obstacles and creating personal, positive habits becomes a way of life. When you charge forward and put forth
your best effort in everything you do you pave the path for success. A half-hearted effort does not bring
success. Evaluate your own efforts in relationships, work, education, etc. to see where you could improve.

Personal Initiative
● It is better to act on a plan that is still weak than to delay acting at all.
● Procrastination is the archenemy of personal initiative.
● Personal Initiative:
o Is contagious.
o Succeeds where others fail.
o Creates work.
o Creates opportunity.
o Creates the future.
o Creates advancement.
● Procrastinators are experts in creating alibis.
● Personal initiative is the inner power that starts all action.

Lloyd Corder, Ph.D.University of Pittsburgh


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Self-discipline
● Self-discipline is the process that ties together all your efforts of controlling your mind, your personal
initiative, positive mental attitude and controlling your enthusiasm.
● Self-discipline makes you think before you act.
● The subconscious has access to all departments of the mind, but is not under the control of any.
● If you don't discipline yourself you are sure to be disciplined by others.
● Without self-discipline you are as dangerous as a car running downhill without brakes or steering
wheel.

Accurate Thinking
● Thoughts have power, are under your control and can be used wisely or unwisely.
● Accurate thinkers accept no political, religious or other type of thought, regardless of its source, until it
is carefully analyzed.
● Accurate thinkers are the masters of their emotions.
● Accurate thought involves two fundamentals. First you must separate facts from information. Second
you must separate facts into two classes. The important and the unimportant.
● Accurate thinkers allow no one to do their thinking for them.

Lloyd Corder, Ph.D.University of Pittsburgh


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Cosmic Habit Force
● It takes a habit to replace a habit.
● All of your successes and failures are results of habits you have formed.
● The orderliness of the world of natural laws gives evidence that they are under control of a universal
plan.
● For every result there is a cause, and results are brought about through the use of cosmic habit force.
● First you get a habit, and then it gets you.

Insufficient Education
● This is a handicap which may be overcome with comparative ease.
● Experience has proven that the best-educated people are often those who are known as “self-made”
or “self-educated.”
● It takes more than a college degree to make one a person of education.
● Any person who is educated is one who has learned to get whatever he wants in life without violating
the rights of others.
● Education consists, not so much of knowledge, but of knowledge effectively and persistently APPLIED.
● Men and women are paid, not merely for what they know, but more particularly for WHAT THEY DO
WITH THAT WHICH THEY KNOW.

Lloyd Corder, Ph.D.University of Pittsburgh


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Uncontrolled Desire for “Something for Nothing”
● The gambling instinct drives millions of people to failure.
● Evidence of this this may be found in a study of the Wall Street crash of 1929, during which millions of
people tried to make money by gambling on stock margins.

Guessing Instead of Thinking


● Most people are too indifferent or lazy to acquire FACTS with which to THINK ACCURATELY. They
prefer to act on “opinions” created by guesswork or snap-judgments.

Lack of Capital
● This is a common cause of failure among those who start out in business for the first time without
sufficient reserve of capital to absorb the shock of their mistakes and carry them over until they have
established a strong REPUTATION.

Lloyd Corder, Ph.D.University of Pittsburgh


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Possession of Power that Was Not Acquired Through Self-effort

● Sons and daughters of wealthy men, and others who inherit money which they did not earn.
● Power in the hands of one who did not acquire it gradually, is often fatal to success.
● QUICK RICHES are more dangerous than poverty.

Lloyd Corder, Ph.D.University of Pittsburgh


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CONTROL

Too much of a good thing definitely applies in this case. Self-discipline is potentially the most difficult attribute
to achieve. However, mastering this is the key to your success. With full control you can reach your highest
potential, dodging any limiting distractions. While it is tempting to indulge, practice moderation so as not to
get caught up in corruption and self-detriment.

Controlled Attention
The ability to focus on something and pay attention to it for an extended period of time is vital to your long-
term success. Some insights to this premise include:

● Keep your mind ON the things you want and OFF the things you do not want!
● It is much easier to focus your attention on something you believe will happen than on something you
believe is unlikely.
● Controlled attention is the act of coordinating all the faculties of your mind and directing their
combined power to a specific end.
● Positive and negative emotions cannot occupy your mind at the same time.
● Independence starts with self-dependence.

Lloyd Corder, Ph.D.University of Pittsburgh


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Maintenance of Sound Health
● To maintain a Positive Mental Attitude and develop a healthy mind and body, you must conquer fear
and anxiety.
● Anything that affects your physical health also affects your mental health.
● A Positive Mental Attitude is the most important quality for sound mental and physical health.
● Exercise produces both physical and mental buoyancy. It clears sluggishness and dullness from body
and mind.
● If you haven't the willpower to keep your physical body in repair, you lack the power of will to maintain
a positive mental attitude in other important circumstances that control your life.

Budgeting Time and Money


● Tell me how you use your time and how you spend your money, and I will tell you where and what
you'll be ten years from now.
● Take regular inventory of yourself to learn how and where you are spending your time and money.
● The secret of getting things done is: DO IT NOW!
● Time is too precious to be wasted on arguments and discontent.
● Some mistakes can be corrected, but not the mistake of wasting time. When time is gone, it's gone
forever.

Lloyd Corder, Ph.D.University of Pittsburgh


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Ill Health

No person may enjoy outstanding success without good health. Many of the causes of ill health are subject to
mastery and control. These, in the main are:

● Overeating of foods not conducive to health.


● Wrong habits of thought; giving expression to negatives.
● Wrong use of, and over indulgence in sex.
● Lack of proper physical exercise.
● An inadequate supply of fresh air, due to improper breathing.

Lack of Controlled Sexual Urge


● Sex energy is the most powerful of all the stimuli which move people into ACTION.
● Because it is the most powerful of the emotions, it must be controlled through transmutation and
converted into other channels.
● Use the energy you might spend thinking about sex to help you accomplish great things.

Lloyd Corder, Ph.D.University of Pittsburgh


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The Habit of Indiscriminate Spending
● The spend-thrift cannot succeed mainly because he stands eternally in FEAR OF POVERTY.
● Form the habit of systematic saving by putting aside a definite percentage of your income.
● Money in the bank gives one a very safe foundation of COURAGE when bargaining for the sale of
personal services.
● Without money, one must take what one is offered, and be glad to get it.

Intemperance
● The most damaging forms of intemperance are connected with eating, strong drink, and sexual
activities.
● Overindulgence in any of these is fatal to success.

Lloyd Corder, Ph.D.University of Pittsburgh


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Intentional Dishonesty
● There is no substitute for honesty.
● One may be temporarily dishonest by force of circumstances over which one has no control, without
permanent damage.
● There is NO HOPE for the person who is dishonest by choice.
● Sooner or later, his deeds will catch up with him and he will pay by loss of reputation and perhaps even
loss of liberty.

Lloyd Corder, Ph.D.University of Pittsburgh


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1:1 INTERVIEWS

Example questions to ask yourself and others (aim to interview 5-10 people). Use these to develop your own
questions, then schedule face-to-face, phone or Zoom interviews and conduct a more in-depth analysis of
your current situation. Realize that asking these questions may be difficult and challenging, but the
perspectives and insights you may gain could be invaluable to helping you plot your course for success:

1. What is the first impression I give?

2. What is my handshake communicating? (Practice and ask for feedback)

3. At any given moment, what is my posture?

4. Do I have more animated or stoic facial expressions?

5. Is it easily apparent to others what I am feeling?

6. What is my eye contact like?

7. Around whom am I successful at projecting my intended image? Why?

8. Around whom am I not successful at projecting my intended image? Why?

9. As I speak, do I vary my tone and pitch?

10. How often do I use hand gestures?

11. How do I perform in job interviews?

12. What does the way I dress say about me?

13. What does the way I walk say about me?

14. What do my grooming habits say about me?

15. Is it obvious when I am lying?

16. When and why do I utilize touch in communicating with others?

17. What is my sense of personal space like?

18. Is my use of social media and technology hurting or enhancing my personal relationships?

Lloyd Corder, Ph.D.University of Pittsburgh


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19. Do people generally seem comfortable, uncomfortable, bored, amused, happy, unhappy, etc. around
me? Why?

20. Did any feedback you received surprise you?

21. General comments/feedback?

What additional topics would you like to ask about?

Lloyd Corder, Ph.D.University of Pittsburgh


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CHALLENGES/OPPORTUNITIES

Based on your self-reflection and input from others, what are your greatest challenges and what opportunities
do you have to improve your nonverbal communication skills?

Top 5 Challenges or Opportunities for Further Improvement

1.

2.

3.

4.

5.

Lloyd Corder, Ph.D.University of Pittsburgh


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34
Impact These Challenges & Opportunities for Further Improvement Are Having on Me

What impact do (could) these problems have on your relationships? On your ability to meet others? On the
way people perceive you?

If you could eliminate these problems, what would it mean to you professionally and personally?

What are possible steps you could take for improvement?

Could you recruit others for help? (For instance, have a buddy point out when you’re slouching, etc.)

Lloyd Corder, Ph.D.University of Pittsburgh


Copyright © 2020. All Rights Reserved.
35
RUBRIC

Self-assessment and Improvement Plan


Below
Criteria Excellent Good Fair Expectation Poor
2.5 Points 2 Points 1.5 Points 1 Points 0 Points
You wrote You wrote 1-2 Your assignment You wrote less You did not
Length between 2-3 pages, a bit was a page long than one turn in your
requirement pages or shorter than but did not meet page. assignment.
longer. the the length
requirement. requirement.
2.5 Points 2 Points 1.5 Points 1 Points 0 Points
It is clear that You did a good You could have It appears You did not
you spent a job self- spent more time that you have turn in your
lot of time on reflecting; it self-reflecting spent no time assignment.
Reflective self- self-reflection seems like you and conducting self-reflecting
assessment and conducted at interviews. and did not
conducted an least a couple conduct any
abundant of interviews. interviews.
amount of
interviews.
2.5 Points 2 Points 1.5 Points 1 Points 0 Points
Your Your You could have Your You did not
improvement improvement put more improvement turn in your
Realistic plan is plan is thought into your plan was not assignment.
improvement realistic and thoughtful and improvement properly done
plan thoughtful. mostly plan; it is a little and your
realistic. unclear. steps and
goals are not
clear or
present.
2.5 Points 2 Points 1.5 Points 1 Points 0 Points
The quality of Your writing Your writing Your writing You did not
your writing was high could be was very hard turn in your
Quality of was quality, with improved and to assignment.
exceptional only a few had some understand,
writing errors. distracting errors. with both
spelling and
grammatical
errors.

Lloyd Corder, Ph.D.University of Pittsburgh


Copyright © 2020. All Rights Reserved.
36

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