YAYASAN AL HALIM GARUT

SMK AL HALIM GARUT

Jalan Suherman Jati Indah Telp. (0262) 2247979 Tarogong Kaler
Garut 44151

UJIAN TENGAH SEMESTER (UTS)

Nama :
Kelas/ Program : XII TKJ & XII AK
TtdOrtu/Wali Santri
Hari / Tanggal : Senin, 6 &NILAI Paraf
7 September 2015 Guru
Mata Pelajaran : Bahasa Inggris
Alokasi Waktu : 60 menit
Guru MAPEL : Wandi Wardiana Rahayu, S.Pd

LEMBAR SOAL DAN JAWABAN

1. Guest :“..................a ticket to Bandung?” e. Can I help you?

Receptionist : “Yes, Sir. When will you have it?”
a. Excuse me, do you have Dialogue for no 6-10
b. I’d like to reserve
c. Do you need to reserve Situation: at receptionist desk of an office.
d. Do you want to reserve Receptionist : Good morning. What can I do for you sir?
e. Are you go Guest : Good morning. I want to meet Mr. Edward.
Receptionist : Have you made an appointment with him?
2. Customer : Hello, I’m interested in booking
Guest : Yes, I have.
a room for the September long weekend. Receptionist : Could I take your name, please?
Receptionist : ...... Guest : My name is Mr. Bennet.
a. I’m afraid we’re totally booked for that weekend. Receptionist : Just a moment, please! I’ll see if Mr. Edward
b. I’m not afraid we’re totally booked for that is free.
weekend Guest : All right, Thank You.
c. I’m afraid we’re totally booking for that weekend. (after a while)
d. I’m not afraid we’re totally booking for that Receptionist : Mr. Edward ask me to turn you to his room.
weekend. After me please, Sir.
e. I’m interest to hear that. Guest : Thank you.
Receptionist : My Pleasure.
3. Caller : I would like to.................... my booking
flight ticket last week. 6. Where does the conversation take a place?
Operator : May I know who is calling? 7. Who are they in the dialogue?
a. Call 8. Who is the Guest?
b. Reserve 9. What does he want to do in the office?
c. Confirm 10. What does the Receptionist do so that Mr. Bennet can
d. Leave meet Mr. Edward.
e. see
4. X : “Could I make a reservation for my travelling to
Dialogue for no 11-15
Medan?”
Y : “................. to inform you that all the seats have Mr. Rahma : I want to make a complaint about this
been reserved.” raincoat. I bought them yesterday.
a. I’m sorry Shopkeeper : Yes, Sir. What is wrong with the raincoat
b. Alright sir?
c. Of course Mr. Rahma : There is a hole in the neck part. So, I still get
d. Certainly wet when I wear this raincoat.
e. I’m interest Shopkeeper : I am sorry for the inconvenience, Sir. We
5. Receptionist : Yes, Sir… will replace the raincoat but with the condition
you still have to pay 2% from the price.
Mr. Teguh : Double room with a bath and kitchen.
Mr. Rahma : It’s okay as long as I can have a good
a. May I help you? raincoat.
b. Why do you come to here? 11. What is the dialogue about?
c. What do you want to do? 12. Where does the dialogue happen?
d. What kinds of room do you like, Sir? 13. What is Mr. Rahma complaint?
14. Why he still gets wet when wear the raincoat?
15. What is the Shopkeeper solution to the problem?