Concepts

and
Functions of
Management
What is
Management?
• Management can be defined as
the process of administering and
controlling the affairs of
the organization, irrespective of its nature,
type, structure and size. It is an act of
creating and maintaining such a business
environment wherein the members of the
organization can work together and
achieve business objectives efficiently and
effectively.
What is
Management?
• Management acts as a guide to a
group of people working in the
organization and coordinating their
efforts, towards the attainment of
the common objective.
 What is
Management?

• Management defined as all

the activities and tasks
undertaken for archiving goals
by continuous activities
like; planning, organizing,
leading and controlling.
 What is
Management?
• Management is a process of
planning, decision making,
organizing, leading, Motivation,
and controlling the human
resources, financial, physical,
and information resources of an
organization to reach its goals
efficiently and effectively.
 Management is an
Economic Factor

Threefold
Concept Management is a System
of Authority
Management

Management is a Class
and Status System
 • Management as a systematic process of planning,
organizing, staffing, leading and controlling. As
managers, people carry out the managerial functions of
planning, organizing, staffing, leading, and controlling.
• The concepts and activities of management apply to all
levels of management, as well as to all types of
So we can organizations and activities managed.
• The aim of all managers is universal: to create a surplus.
say that the
• Management identifies a special group of people whose
nature of job is to direct the effort and activities of other people
towards common objectives.
management • Management is concerned with productivity, thereby
is; implying efficiency and effectiveness. Management
must pay attention to fulfilling the objectives of the
interested parties.
• Management is the art and science of getting work
done by other peoples.
• “Maximum results with the minimum of efforts” is the
motto of management of any organization.
Functions of
Management
• Planning
• Organizing
• Staffing
• Directing
• Controlling
 • is the fundamental management
Planning function, which involves deciding
beforehand, what is to be done,
when is it to be done, how it is to be
done and who is going to do it. It is
an intellectual process which lays
down an organization’s
objectives and develops various
courses of action, by which the
organization can achieve those
objectives. It chalks out exactly,
how to attain a specific goal.
 Managerial
Function

Decision Goal
Making Oriented

Characteristics
of Planning Planning
Futuristic Pervasive

Intellectual Continuous
Process Activity
 1. Improve future performance
2. Minimizes risk and uncertainty
3. Facilitates the coordination of
Importance activities
4. Direction for action
of Planning 5. Future opportunities and threats
6. Sets out standards for controlling
Steps involved in Planning

Analyzing Setting Developing Identifying

Opportunities Objectives Premises Alternatives

Evaluating Selecting Implementing

Reviewing
Alternatives Alternative Action Plan
Organizing

• is the second key management function,

after planning, which coordinates human efforts,
arranges resources and incorporates the two in
such a way which helps in the achievement of
objectives. It involves deciding the ways and
means with which the plans can be implemented.
 Division
of Labor

Communication Coordination
Characteristics
of Organizing Organizing

Authority
Responsibility Objectives
Structure
Process of Organizing

Identification and
Departmentalization Assignment of task
division of work

Coordination of
Provision of Establishment of
efforts and
resources to the organizational
scheduling of
members hierarchy
activities
 Importance of Organizing

Effective
Advantage of Describe work
utilization of
Specialization relationships
resources

Adaptation to Development
change of personnel
 • is a managerial function which
involves obtaining, utilizing and
retaining, qualified and
competent personnel to fill all
positions of an organization,
from top to operative echelon. In
Staffing finer terms, staffing is placing the
right person at the right job.
Importance of Staffing
Finding out efficient
Performance and Staffing
and effective
productivity requirements
workforce

Develops personnel
Continuous survival Training and
to take up to
and growth development
managerial positions

Making optimum use

of human resources
Process of Staffing

Manpower
Recruitment Selection Placement
Planning

Career Training and Orientation and

Compensation
Management Development Induction
Directing
• It is the task of the manager to
guide, supervise, lead and motivate
the subordinates, to ensure that
they work in the right direction, so
far as the objectives of the
organization are concerned.
 • Control is a primary goal-oriented
function of management in an
organization. It is a process of
comparing the actual performance
Controlling with the set standards of the
company to ensure that activities are
performed according to the plans and if
not then taking corrective action.
 An effective control system has the following features.

It helps in achieving organizational goals.

Facilitates optimum utilization of resources.

It evaluates the accuracy of the standard.

Features of It also sets discipline and order.
Controlling Motivates the employees and boosts employee morale.

Ensures future planning by revising standards.

Improves overall performance of an organization.

It also minimizes errors.

Process of Controlling

Step I Step II Step III Step IV

Measurement Comparison of
of actual actual Corrective
Establishment
performance performance action if
of standards
with the with the necessary
standards standards

Feedback
 Types of Control

Predictive/feedback
Feedback Control Concurrent Control
control
Advantages of Controlling

• Saves time and energy

• Allows managers to concentrate on important tasks. This allows better
utilization of the managerial resource.
• Helps in timely corrective action to be taken by the manager.
• Managers can delegate tasks so routinely chores can be completed by
subordinates.
 • Contemporary Management 5th Edition
References: by Jennifer George and Gareth Jones
• https://www.scribd.com/doc/58379806/C
hapter1-Managing-Service-Enterprises
• https://www.iedunote.com/management
• https://businessjargons.com/managemen
t.html
END