Professional Documents
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A Plain English Guide To Financial Terms
A Plain English Guide To Financial Terms
to Financial Terms
Financial
Literacy
=
(01) 855 4332
Programme
A NALA/EBS Partnership + literacy@nala.ie www.nala.ie
www.nala.ie
Published by
ISBN 1-871737-37-0
The views expressed in this publication are not necessarily the views of the
National Adult Literacy Agency.
Disclaimer: Please note that these descriptions are a guide only and are not
legal definitions.
Words marked with * are related to social welfare payments and benefits and
have been described only in general terms. For detailed explanations, please
contact the Department of Social and Family Affairs.
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2004
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Foreword
EBS has joined with the National Adult Literacy Agency (NALA) to
develop and implement a three-year Financial Literacy Programme.
Through this programme we plan to work together to help tackle the
issue of financial literacy as a barrier to accessing financial services.
With over 50% of Irish adults having less than the desirable level of skills
required to function effectively in today’s society, ensuring access to and
understanding of information presents a huge challenge for all of us in the
financial services industry.
This Plain English Guide to Financial Terms is an important resource that will
help to create a much greater understanding of the dense and obscure jargon
which is used on a daily basis in relation to all aspects of the money business.
This resource will also give guidance to management and staff who work in the
financial services sector, money advisers, the Government, regulators and utility
companies in explaining phrases used by them. Although it comprises over 30
pages with over 450 definitions it is not a complete dictionary of financial
services and money-related phrases in use in Ireland. We intend that this should
be an evolving publication and we welcome your feedback and contribution to
its further development.
The explanations are designed to help explain ideas and concepts rather than
to give legal definitions. Used effectively we hope that this guide will help to
promote financial inclusion and empower people to make informed and
relevant financial decisions.
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EBS Building Society and the National Adult Literacy Agency (NALA) would
like to thank the following for their assistance in the production of the Plain
English Guide:
• The Basic Skills Agency in the UK for providing the bulk of the initial
information from their ‘Financial Literacy Glossary’; and
• the Irish Financial Services Regulatory Authority for their ‘Glossary of
Financial Terms’.
Financial decisions are among the most important that are made by people
during their lifetime and it is our collective responsibility to provide better tools
to assist people in making those decisions.
Ted McGovern
Chief Executive,
EBS Building Society
NALA compiled this publication and provided plain English editing for it. Additional terms and
explanations were also derived from Inside Track, the EBS online resource that helps share
financial understanding with consumers (www.ebs.ie/insidetrack).
We aim to update this guide to ensure that it maintains its relevance. We invite your suggestions
for additions. Please e-mail suggestions to literacy@nala.ie.
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Aa accidental damage
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annual cover Aa
Annual cover ARF
An insurance policy that a person Approved Retirement Fund – an
must renew every year, such as health investment plan that self-employed
or car insurance people, directors of family firms and
certain other people can buy with the
Annual management charge proceeds of their pension plan when
A charge or fee that a person must they retire, which they can allow to
pay each year to the manager of an grow or can cash in from time to time
insurance policy, investment or to provide an income
pension fund, based on the value of a
person’s fund Arrangement fee
A fee that a bank or building society
Annual service charges a customer for arranging a
A check made once a year on a loan
piece of equipment to make sure it is
working properly Arrears
Money a person owes after it is due
Annuity
A regular amount paid out to Articles of association
somebody from an investment that is A company’s document that sets out
linked to a managed fund the shareholders’ rights and the
directors’ powers
Applicant
A person who applies for something Asset
Something owned
APR
Annual Percentage Rate – a Asset management
percentage to show the amount of A service from a financial advisor to
interest and other fees a person pays spread a person’s investment between
each year to receive a loan a number of assets, such as shares,
Government bonds, cash and
property, so that they can potentially
earn more money
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Aa asset management
Asset management
Insurance cover for an event that will Bb
definitely happen, such as death, Balance
rather than an event that might An amount of money, shown on a
happen, such as fire or theft person’s statement, that they have in
their account or that they owe at
Audit any time
An independent examination of an
organisation’s records and accounts Balance brought forward
to make sure that they show a fair, An amount shown on a person’s last
accurate and legal reflection of the statement that is brought forward to
financial position of the company at the next statement, either to show
the accounting date money saved or money owed
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bankruptcy Bb
Bankruptcy Benefit statement
A type of order issued by a court A statement, usually issued once a
when a person cannot pay their debts year, of the value of a person’s
when they are due, which allows the occupational pension
person’s property to be sold to raise
money to pay their creditors Benefit-in-kind
A ‘perk’ of a job, such as a company
Barter car, gym membership or health
A way of paying for things by insurance, that a company gives to its
exchanging goods and services employees or directors and that may
instead of money be subject to tax
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Bb book value
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calendar month Cc
Bureau de change Capital gain
A place that changes all major Money a business or person makes if it
foreign currencies, in cash or in sells a long-term asset, such as a
traveller’s cheques, for a fee known building, for more than it cost
as a commission
Capital gains tax
A tax on gifts over a certain value or
on a capital gain.
Cc
Calendar month Capital guarantee
A period of time that starts on the first An investment that guarantees that,
day of the month and ends on the last at the end of the agreed term, a
day, as opposed to starting in the person will get back at least the
middle of one month and ending in amount they invested
the middle of the next
Capped charge
Cancellation rights The most that a pension provider can
A person’s or company’s right to charge a person for managing their
cancel a contract pension, usually a percentage of the
value of a person’s fund
Capital
An amount of money a person Car insurance
saves, invests or borrows, before Insurance that a person needs before
interest or loss driving a vehicle, which, depending
on the type of insurance, pays them a
Capital charge certain amount if their car is stolen and
A charge that a unit trust manager pays a sum towards repairs if the car
takes out of the fund’s capital rather is damaged due to an accident or fire
than out of the income it has generated
Cash advance
Capital expenditure A cash withdrawal using a credit
Money a business spends on buying card, for which a person may pay a
or improving its fixed assets, such as fee as well as interest
equipment or furniture
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Cc cashback
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child dependant Cc
*Child dependant Commission
A child up to age 18 who normally A small fee charged as a percentage
lives with and is being supported by of the value of goods or services for
a person or a child up to the age of example, for foreign exchange
22 who is in full-time education by
day at a recognised school, college Company pension scheme
or university Like an occupational pension scheme,
a pension scheme organised by a
*Child Dependant Increase (CDI) company to provide pension benefits
An additional amount paid to a for its employees
person receiving certain social
welfare payments to cover the cost Compensation
of supporting a child dependant An amount of money paid to make up
for an injury, damage or loss
Cirrus
A brand of an international debit card Compound annual return (CAR)
network, run by the MasterCard The interest rate if interest on savings
organisation, that lets a person access is added to savings and paid at the
their money at ATM machines abroad end of each year
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Cc contract
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credit card Cc
Credit card Credit reference agency
A card that lets a person buy something An organisation holding information
‘on credit’ and pay for it later on a person and their past record of
paying back their debts, to which
Credit card bill lenders may refer before they agree
A detailed statement each month of to give a loan
what a person has bought with their
credit card and how much they Credit risk
need to pay back to their credit The risk that a person might not repay
card company a loan or credit
Creditor
A person or company who is owed
money
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Cc credits
Currency Debenture
The type of money used in a A document issued by a company,
particular country, for example the usually to a bank or building society,
euro or the dollar that acknowledges that some or all of
the company’s assets are security for
Current account a debt
A bank or building society account
that lets a person keep their money Debit
secure, but still write cheques and use A payment from an account or the
an ATM card to get money cost of buying goods or services
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debit card Dd
Debit card Defined contribution pension
A card that lets a person pay for scheme
goods and ser vices and get A type of pension scheme to which a
money straight from their bank person makes payments each month
when a shop assistant swipes the and that pays out an amount related
card through a machine to how much the person has invested
and how well the fund has performed
Debt
Money owed to another person or to Delete as applicable
a company Cross out anything that does not apply
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Dd deposit rate
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книга выложена группой vk.com/translators_page
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electronic banking Ee
Ee Estimate
A guide to the cost of a good or
Electronic banking service, such as electricity
A term describing different ways to
manage money without talking to a Ethical investment
person, for example by using an ATM An investment in desirable
card, the Internet and the telephone activities, such as those that might
benefit the environment or help
Endorsement disadvantaged communities
Writing on a document, for example
the signature on a cheque Ethical investment policy
A plan to make sure that money is
Endowment invested in desirable activities
A transfer or money or property to a
charity for a specific purpose Euro
Official currency of Austria,
Endowment policy Belgium, Finland, France, Germany,
A savings plan that pays out a Greece, Ireland, Italy, Luxembourg,
lump sum on a certain date in Netherlands, Portugal and Spain (as
the future or when a person dies, at September 2004)
whichever happens sooner, and is
usually used to pay off a large loan, Excess
such as a mortgage A sum of money, usually advertised by
an insurance company, that an
Equity insured person must pay for any loss,
The difference between the value of a damage or injury before an insurance
person’s property and the amount of company will make any payments
mortgage they still have to pay
Exchange rate
Estate A changing rate at which a person
A person’s assets, including money, can change one country’s currency for
when they die another’s, for example €1 for $1.20
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Ee exclusion
Exclusion
An item, event or health condition, for Ff
example, that is not covered by an Fee
insurance policy A sum of money a person pays for a
service, such as getting a loan or
Executor taking out an insurance policy
A person who carries out the
instructions in a will Final demand
The last demand for payment before
Exempt a company cuts off a service or
Free from a duty or condition begins legal action
Financial situation
A term to describe a person’s
income and spending, including any
loans and any savings they have for
the future
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financial statement Ff
Financial statement Floating charge
A company’s statement that includes A security created by a company
the annual accounts, directors’ report over its changing assets, such as
and so on stock and unpaid sums from debtors,
in return for a loan; if the company
Financial year does not make the repayments when
The year covered by a set of annual they are due, the assets are used to
financial statements pay it
Fixed-rate mortgage
A type of mortgage for which a
person pays a set amount of interest,
so no matter how interest rates go up
or down, the same monthly repayment
is made
Fixed-interest bond
A type of investment that pays a set
amount of money, no matter how
interest rates go up or down
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Gg GDP
Goodwill Guarantor
An intangible business asset A person who agrees to pay the loan
based on a company’s reputation if the person who received the loan
from the confidence of repeat fails to pay
customers and connections
GNP
Gross national product – the value of Hh
goods and services produced by a Hire purchase
country, including those sold abroad A way to buy goods that involves
getting them straight away but
Gross making regular payments for them
The total amount, before fees or taxes over a fixed period of time
are taken off
Home insurance
Gross interest A type of insurance that covers either
The total interest on savings before the property or its contents from theft,
any tax is taken off fire, flooding or other damage
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identity Ii
Ii Income tax
A tax on personal or business income
Identity
Who a person is, shown by Indemnify
documents such as their passport, Protect or insure somebody against
driving licence or birth certificate being sued for their actions
In credit Indexation
A situation where money is available A way of changing the value of
in an account savings and the cost of goods and
services to allow for the effects of
Income inflation
Money coming in, such as wages and
social welfare payments
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Ii index linking
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joint account Jj
Interest-only mortgage Issued share capital
A mortgage where a person only Shares that a company has given to
pays back the interest to the bank or its shareholders, which equal some of
building society for a period of time the value of the company
Interim dividend
A dividend that is paid to shareholders
during the financial year, depending Jj
on the company’s profits Joint account
A bank account held by more than
Intermediary one person, usually by a married
Someone who links potential clients to couple or by partners who live at the
financial services providers to advise same address
them about their insurance needs and
help them to choose the most
appropriate policy
Ll
Investment broker Land Registry
Somebody who acts as the link A central list of the owners of land
between a person and an investment and buildings
company and advises them how to
invest their money and where Laser card
A type of debit card, issued by
Investment portfolio several Irish financial institutions
A collection of a person’s savings, such
as shares, bonds, property and cash Legacy
Money or property left in a will
Investment trust
A company that is quoted on the Legal action
stock exchange and invests in An action that can involve solicitors
other companies and possibly court proceedings to
make sure a person upholds a
contract or to punish them if they don’t
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Ll legal status
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managed fund Mm
Mm Maximum withdrawal
A limit on the amount of money a
Managed fund person can withdraw from an ATM
A fund made up of investments in machine each day, depending on the
shares, bonds or cash from which amount of money in their account
investors receive ‘units’ related to their
investment *Means
Any income or property (besides a
Management expenses family home) or other asset that could
Internal expenses of an insurer to bring in money or provide an income
obtain and service insurance business,
usually partly passed to a policyholder *Means test
A way of working out the value of a
Mandate person’s means by reference to the
An instruction by a customer to a value of their investments and
bank to operate the customer’s property and to any money in a
account a certain way savings account or current account
and any cash-in-hand
Market capitalisation
The value of a company when the Memorandum
number of its issued ordinary shares A document containing details of a
is multiplied by their market price company’s name, purposes, share
capital and how much the shareholders
MasterCard would need to pay if the company is
An international card payments wound up
organisation owned by banks
worldwide, which provides credit cards Minimum payment
The lowest amount that a credit or
Maturity store card company will allow a
A situation that arises when an person to repay each month to clear
investment, such as a term deposit, or a their debt
life insurance policy comes to an end
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Mm monthly instalment
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occupation Oo
Net interest Non-profit making body
Interest from which tax has already An organisation, usually a charity or
been deducted public sector agency, that does not
set out to make a profit
Net of tax
An amount left after tax has been Notice
deducted A period of time between a person
telling a bank or building society that
Net profit they would like to take out money
The amount of money belonging to a and being able to take it out
company after deducting operating
costs such as salaries, rent and
electricity bills
Oo
No claims bonus Occupation
A reduction in an insurance premium, A person’s job, work or profession,
usually expressed as a percentage of such as a bricklayer, checkout
the total premium, that occurs if a operator or teacher
person doesn’t claim on their insurance
policy over a period of time Offer price
The price a person pays for each unit
*Non-contributory payment when investing in unit trusts
Known as social assistance, a social
welfare payment that is based on a Official use only
person’s means, verified during a Parts of a form that a person applying
means test; examples include for something need not fill in
Unemployment Assistance and
One-Parent Family Payment Ombudsman
A person who provides a free
Non-priority debt and independent service for resolving
A less important debt, for which a disputes with financial services
lender may take a person to court to companies
get reasonable repayments but cannot
take other action such as cutting off a
service or taking over their home
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Oo open driving
‘Open driving’
Motor insurance that allows anybody Pp
over a certain age to drive a P45
person’s car A document that an employee
receives when they leave a job,
Operating profit showing their total pay up to the date
The profit from a company’s main they leave as well as the tax and PRSI
trading activity that their employer has deducted
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payment countermanded Pp
Payment countermanded Pension
A statement written by a bank on a An income a person receives from the
cheque before it returns it if the State or a private company, or both,
bank’s customer asks the bank not after they retire; if a person has their
to pay the cheque own private pension, they cannot use
any of their pension fund until they
Payment protection plan (policy) reach a minimum age, usually 50
A plan that makes loan repayments
if a person’s income drops because of Pension calculation table
unemployment or sickness A table that shows the level of
pension a person can expect when
Payment received they retire
A sum of money that a credit card
company or lending agency has Pension contribution
received, which is shown on a A payment, usually every month
person’s statement or every three months, into a
pension scheme
Penalty
A punishment for not obeying a law Pension benefits
or rule or not sticking to the terms of Payments and lump sums that a person
a contract; might involve extra receives from their private pension
charges or interest
Pensionable age
Penalty-free transfer The age a person must reach to be
An option to transfer savings, such as entitled to claim their state pension
a pension, to another scheme or
different provider without having to Pension deduction
pay any charges An amount that an employer takes
straight from an employee’s pay and
uses to pay into a pension plan,
shown on an employee’s pay slip
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Pp pension fund
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priority debt Pp
Priority debt PRSA
A debt that is more important than Personal Retirement Savings Account –
others, such as a mortgage or an a savings account that a person pays
overdue electricity bill, that entitles into each month straight from their
certain lenders and companies to take salary to build up their pension; if an
serious action if the debt is not paid on employer does not already offer an
time, for example, taking over the occupational pension, they must allow
property or cutting off the service their employees set up their own PRSA
Probate PRSI
A legal process that involves Pay Related Social Insurance – a
managing and distributing the estate payment from employers and most
of a deceased person, as left in a will employees, depending on their
earnings and type of work, that
Profit and loss account pays for certain social welfare
An account that shows the money a payments and benefits
business has earned from selling
goods and services after it has paid Public liability
its own expenses A type of insurance cover to protect
people and businesses from claims
Profit and loss statement made by members of the public
A statement of how much money a
business makes and how much it Public limited company (plc)
might lose over a fixed period A company, quoted on the stock
market, whose shareholders only
Promissory note have to pay a certain amount if the
A written promise to pay an amount company is wound up
of money to someone at a given time
or on demand Purchasing power
The ability of a person’s money to
Prospectus buy goods and services, affected by
A document from a public company the cost of those goods and services
that wishes to sell shares to the public,
giving details of the company’s past
performance and its plans for the future
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Qq qualified audit
Repayment
An amount due to be paid on money
borrowed
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savings account Ss
Repayment protection Revolving credit
insurance Credit that is carried over from one
Like a payment protection plan, a billing period to the next when a
policy that makes repayments if a person does not make the full credit
person cannot afford them, for example card repayment when it is due
if they become ill or lose their job
Rights issue
Repossess An issue of extra shares to a
Take back ownership of something, company’s shareholders at a discount,
for example when a mortgage based on the number of shares they
provider takes over a person’s home already hold; shareholders can sell the
because they have failed to pay back rights if they do not wish to use them
the mortgage on time
Risk
Reserves Chance or uncertainty associated with
Amounts that a company sets aside in offering loans and with certain
one year’s accounts that it can spend investments
in later years
Retained profits
Profits earned by a business that have Ss
not yet been spent Savings account
An account in a bank, building
Retirement mortgage society or post office, that allows a
A mortgage that allows a person to person to build up savings and
draw down some cash for their interest. A person cannot usually
retirement based on the home’s value access this account everyday
and that the person pays off with
interest when the house is sold Schedule of payments
A list of payment amounts and the
Return dates they are due
An amount, expressed as interest, that
a person gets back when they invest
or save money
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Ss securities
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sort code Ss
Sort code State retirement pension
A six-figure code that identifies a A pension a person gets from the
person’s bank branch and is printed State when they retire
on bank statements
Statement
Spot rate A document from a bank or building
The exchange rate for foreign society that shows recent payments
exchange transactions that are into and from a person’s account
carried out straightaway
Statutory accounts
Stamp duty Company accounts that must be
Tax that a person pays when they buy filed with the Companies
a second-hand property over a Registration Office by law
certain value, currently €190,500
(as at September 2004) Statutory audit
An audit, required by law, of a
Stakeholder pension company’s accounts by certain
A type of pension scheme with low qualified accountants
charges and flexible payments
Stock exchange
Standard Variable Rate (SVR) A market for stocks and shares
mortgage
A mortgage in which the interest rate Stockbroker
can rise and fall in line with the interest Someone who buys and sells stocks
rate changes set by the European and shares for clients
Central Bank
Stock market
Standing order A place that trades stocks and shares
A method of paying fixed amounts on a
regular basis, for example into a Store card
pension fund, by allowing a company or A card available from a particular
other organisation to take money straight shop that lets a person buy goods
from a person’s bank or building society from that shop on credit; like a credit
account, depending on how much the card, payments are due each month
person has in their account
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Ss subject to status
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tax evasion Tt
Tax evasion Term deposit
An illegal way of reducing the A type of account in which a person
amount of tax a person owes, for agrees to leave their savings for a
example by concealing income fixed time (the term) or face penalties
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Tt tied agent
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Uu *Universal payment
A social welfare payment or benefit
Unauthorised overdraft that a person receives no matter how
charges many PRSI contributions they have
Fees that a person must pay if they made or the level of their means;
take out more money than they have examples include Child Benefit and
in their account without the permission Free Travel
of their bank or building society
Unit trust
Uncleared cheque A fund that a person invests in by
A cheque that has been paid into an buying units; their money is used by a
account, but for which money has not trust manager to buy investments and
yet been collected from the bank that the value of the units changes from
will pay the cheque time to time in line with the value of
the fund
Underwriter
An organisation, usually an insurance Unlimited company
company, that agrees to pay a claim A company that does not limit what
on an insurance policy its shareholders need to pay towards
the company’s debts if the company is
Underwriting wound up
What happens when an investment
firm, such as a bank, agrees to buy Unsecured loan
any unsold shares from a company A loan that is not backed by a
after it has offered them to the public particular asset; if a person does not
pay back the loan, the lender cannot
or take any asset in return, but may still
take the person to court
What happens when assessing
whether a person can afford a loan Unpaid item
from a financial institution An item such as a cheque, standing
order or direct debit that a bank
refuses to pay
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Uu unpresented cheque
Upfront fee
A fee that a person owes or must pay
in advance Ww
Whole-of-life policy
Utility bill Life assurance that pays out an agreed
A bill for a utility, such as gas, sum on the death of the person who
electricity or the telephone took out the insurance, as long as they
continue to pay their premiums
Vv Will
A legal document containing
Valuation point instructions on how a person wishes
The date and time when a fund their estate to be distributed after
manager revalues the investments in a they die
fund, such as a unit trust
Withdraw
Variable interest rate Taking money out of an account
An interest rate that is likely to go up
or down over time
VAT
Value added tax – a tax paid to the
Government for most goods and services
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