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Module 4.

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Identifying Basic
Terms for
Management
Perspective
Learning 2Outcome:

Identify basic terms and concepts


in the management perspective.
Topic Outline:
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Management Definition

Management Functions

Management Evolution

Management Skills

Management
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Pertains to the responsible allocation


decisions with the formal authority to
direct others (Balkin, 2002).
Levels of Management
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Strategic Managers

Senior executives

Tactical Managers

Directives of strategic managers


Operational Managers

Responsible for supervision



Management
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Functions

Planning and Strategizing


Organizing

Leading

Controlling

Management
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Functions

Planning and Strategizing


Assesses
 the management
environment to set future
objectives.
Organizing

Arranging and coordinating the


resources of the firm.


Management
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Functions

Leading

Energizing people to cooperate


with others.
Controlling

Measuring performance through


comparing it to objectives.
Management
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Skills

Strategizing Skills

The ability to see big picture to


focus on key objectives.


Task-Related Skills

The ability to define the best


approach to accomplish personal


and organizational objectives.
Management
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Skills

People-Related Skills

Getting work done through others


and with others.


Self-Awareness Skills

Being aware of your personal


characteristics.
Management
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Skills

People-Related Skills

Getting work done through others


and with others.


Self-Awareness Skills

Being aware of your personal


characteristics.
Evolution of Management
Thought
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Early Management Thought


Classical Perspective
Behavioral Perspective
Contemporary Management
Perspective
Evolution of Management
Thought
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Early Management Thought


Early Ideas about management


strategy
Early ideas about leadership

Early ideas about the Design and


Organization of Work
Evolution of Management
Thought
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Classical Perspective

Scientific Management

Bureaucratic Management

Administrative Management

Evolution of Management
Thought
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Classical Perspective

Scientific Management

that applies the principles of


scientific method to the


management process
Evolution of Management
Thought
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Classical Perspective

Bureaucratic Management

Examines the organization as a


rational entity, using impersonal


rules and procedures for
decision making.
Evolution of Management
Thought
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Classical Perspective

Administrative Management

Examines an organization from


the perspective of the managers


and executives responsible for
coordinating activities.
Evolution of Management
Thought
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Behavioral Perspective

Hawthorne Studies

Human Relations

Evolution of Management
Thought
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Behavioral Perspective

The
 knowledge of the
psychological and social processes
of human behavior can result in
improvements in productivity and
work satisfaction.
Evolution of Management
Thought
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Behavioral Perspective

Hawthorne Studies

The finding that paying


attention to employees
motivates them to greater effort
into their jobs.
Evolution of Management
Thought
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Behavioral Perspective

Human Relations

Views
 the relationships
between employees and
supervisors as the most salient
aspect of management.
Evolution of Management
Thought
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Contemporary Management
Perspective
Systems Theory

Contingency Theory

Total Quality Management


Learning Organization

Evolution of Management
Thought
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Contemporary Management
Perspective
Systems Theory

Views the organization as a


system of interrelated parts that


function in a holistic way to
achieve common purpose.
Evolution of Management
Thought
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Contemporary Management
Perspective
Contingency Theory

States that there is no one best way


to manage and organize an
organization for another because
situational characteristics differ.
Evolution of Management
Thought
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Contemporary Management
Perspective
Total Quality Management

An organization wide approach


that focuses on quality as an


overarching goal.
Elements
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of TQM
Focus on the customer

Employee Involvement

Continuous Improvement

Evolution of Management
Thought
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Contemporary Management
Perspective
The Learning Organization

Based
 on organization
anticipating change faster than
its counterparts.
Thanks!

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