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Save Money,

Time and Effort


using
Psychometrics

1
© Test Partnership | Getting Started With Psychometrics 1
INTRODUCTION This how-to guide will help outline the
most cost-effective methods to
Online psychometric assessments, as incorporate psychometric testing, with
well as being among the most the goal of reducing costs, saving
powerful predictive tools available to assessors time and alleviating the
organisations, are also among the administrative burden.
most flexible. This flexibility translates
directly into significant cost, time and
effort saving to employing
organisations.

Not only can psychometric tests help This how-to guide will
reduce indirect costs associated with help outline the most
employee selection, performance
management and productivity loss, cost-effective methods to
but they can also reduce direct costs, incorporate psychometric
resulting in a clear and quantifiable testing, with the goal of
net cost reduction during employee
selection processes. reducing costs, saving
assessors time and
Concurrently, significant time and alleviating the
effort savings can be realised through
online automation via psychometric administrative burden.
testing platforms. However, if used
ineffectively a net reduction in costs
will not be realised, and instead
psychometric testing will just become
another cost to the organisation.

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ABOUT TEST PARTNERSHIP

Test Partnership is a London-based


psychometric test publisher,
specialising in online assessments for
recruitment and selection.

Unlike other psychometric test


publishers who focus solely on
enterprise clients, we welcome small-
medium sized enterprises and mid-
market companies with open arms.

By removing the unnecessary barriers


which discourage smaller
organisations from adopting
psychometrics, we make
psychometric testing accessible to
everyone, no matter what size.

As a result, our client list comprises


organisations of all kinds, ranging
from large-cap multinational
corporations to micro-employers with
fewer than 10 employees.

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SAVING TIME AND MONEY

HOW CAN PSYCHOMETRICS The time-value of this per-candidate


REDUCE EMPLOYEE SELECTION can easy run into the hundreds, and in
PROCESS COSTS? the case of panel interviews, into the
thousands. Moreover, the time spent
Online psychometric assessments are manging interviews could otherwise
one of the few products available to be spent creating value for the
organisations with the potential to employing organisation elsewhere.
simultaneously reduce costs and
increase revenue. The key cost saving benefit of
psychometric tests are their individual
This may come as a surprise to low prices and their ease of use. No
newcomers to psychometric testing, other employee assessment method
who often consider psychometric tests can assess a high volume of
just another cost to pay for. candidates so cheaply or efficiently,
saving significant sums of money
However, when optimally used outright.
psychometric assessment should
result in a net cost reduction to Within a matter of minutes, thousands
employing organisations, rather than of candidates can be invited to
serve as an additional cost. complete an entire battery of
psychometric assessments, with the
A persistent myth that supports the results returned to assessors instantly.
exclusive use of interviews in
selection is that they are “free” to use.
You don’t need to pay a test publisher
a per-usage fee, you simply arrange
In practise, planning,
the interview at no extra cost to the arranging, conducting, and
employing organisation. This myth providing feedback on
however, is rooted in fallacy not fact.
employment interviews is a
In practise, planning, arranging, very expensive process,
conducting, and providing feedback requiring serval hours of a
on employment interviews is a very
expensive process, requiring serval
mid-senior managers time.
hours of a mid-senior managers time.

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Compared to interviews, this reduces This means online assessments scale
the per-candidate costs massively, far more effectively than interviews,
with high volume sifting being the becoming even more cost effective
most cost-effective approach. with volume rather than less cost-
effective.

Instead of indirectly paying hundreds


of pounds per candidate,
The cost of conducting an psychometrics at scale could cost only
interview does not change as a few pounds per candidate, saving
the employing organisation employing organisations a small
fortune.
grows larger, making
interviews decreasingly cost- This frees up hiring managers and HR
effective. departments, allowing them to create
additional value for their employing
organisations instead of spending
hundreds of hours interviewing
unnecessarily.
Another major advantage of
psychometric testing and online HOW CAN PSYCHOMETRICS SAVE
assessment is their scalability. The TIME AND EFFORT FOR
cost of conducting an interview does ASSESSORS?
not change as the employing
organisation grows larger, making In addition to the cost saving benefits
interviews decreasingly cost-effective. of psychometric testing, significant
time and effort savings can also be
When using online assessments realised.
however, employers can benefit from
economies of scale by utilising bulk Each stage of online testing is
discounts. designed to be optimally time and
effort efficient, improving productivity
As the volume of candidates per user.
increases, test publishers become
increasingly willing to reduce per- These benefits are especially clear
assessment costs in exchange for when contrasted with the analogous
larger orders, saving money for process for inviting candidates to an
growing organisations. interview:

© Test Partnership | Saving Money, Time, and Effort Using Psychometrics 5


PSYCHOMETRIC TESTING VS FACE TO FACE INTERVIEWING

Psychometric tests Face to Face Interviews

Inviting Candidates An assessor uploads a CSV The assessor contacts each


document containing the individual candidate, either by
candidates’ email addresses phone or email, to arrange a
and names, sending an mutually agreeable time for an
unlimited number of interview. Assessors must then
invitations immediately. wait for each candidate to
Alternatively, a unique link respond before moving forward.
can be generated and placed This may require several calls
on a webpage, allowing and emails. Some candidates
candidates to self-register may require rescheduling
with no required input from throughout the process.
assessors.
During the Assessment The candidates complete their The interviewer(s) must dedicate
assessment in their own time, up to an hour per candidate. If
with no required input from held off-site, this involves travel
the assessor. If candidates do for interviewers. If the candidate
not complete their does not show up to interview,
assessments, the client
Psychometric thetests
interviewers
allowtime will have
organisation is not charged been wasted. A significant
employers to identify high
for their tests. Candidates can burden is placed on international
complete theirperformers
assessments with greater
interviewees, potentially
anywhere withaccuracy.
a stable requiring the organisation to
internet connection, both reimburse them any travel costs.
nationally and internationally.
Providing Feedback Customisable automatic Feedback must be given to each
emails can be sent to both candidate individually, either by
successful and unsuccessful phone or email. Giving helpful
candidates, containing a feedback is challenging, and
feedback report for each candidates may become rude or
candidate. A variety of belligerent if handled badly.
methods can be employed to Deciding on which candidates to
decide who has passed and progress is inherently subjective,
thus progress to the next often purely the personal
stage, including pass-marks a decision of the interviewer.
set number of top
performers.

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Eventually and inevitably, interviewing Productivity loss can be estimated by
alone becomes unsustainable for multiplying the weekly salary of the
larger organisations, which require role by the number of weeks that
scalable employee selection tools. vacancy is left open. Arranging
Online assessments are the solution hundreds or thousands of interviews is
to these issues, saving assessors a daunting prospect and will take even
enormous amount of time and effort the largest HR teams many months to
complete.
Although interviews are an invaluable
and essential aspect of any selection This means that vacancies are often
process, they need not be the only left open for long periods of time, all at
selection tool. the expense of the employing
organisation. Although this may seem
More scalable, time efficient options like a minor annoyance for high
should be considered when volume, seasonal, or low stakes
attempting to reduce the burden on recruitment, when it comes to senior
assessors, helping them become managers, open vacancies become
more productive and focus on other very costly.
areas of interest.
With online assessments, a single
Finding the ideal combination of online assessor can invite thousands of
assessment and traditional candidates to complete their tests and
assessments deserves considerable ensure that candidates complete their
thought, ensuring that organisations assessments within a desired
maximise the effectiveness of their timeframe.
employee selection processes.

HOW CAN PSYCHOMETRICS


REDUCE COSTS ASSOCIATED Eventually and inevitably,
WITH OPEN VACANCIES?
interviewing alone becomes
Time-to-hire is an important metric unsustainable for larger
when evaluating the effectiveness of organisations, which require
any employee selection process. The
scalable employee selection
longer that vacancies are left open,
the greater the cost to the tools.
organisation due to productivity loss.

© Test Partnership | Saving Money, Time, and Effort Using Psychometrics 7


For example, an assessor could invite If time-to-hire is considered an
10,000 candidates on Friday, and important metric to your organisation,
finish the project on the subsequent psychometric testing is by far the best
Monday, with almost all candidates way to reduce it.
completing their assessments.
Interviewing 10,000 candidates USING ABILITY TESTS TO REDUCE
however, would present an almost COSTS, SAVE TIME, AND LOWER
insurmountable challenge to any HR THE ADMINISTRATIVE BURDEN
department. The longer the
recruitment process, the longer When it comes to saving time and
vacancies are left open, resulting in money, ability test represents an
productivity loss to the organisation. employing organisations best option.
To minimise costs, time spent and
assessor administrative burden, the
following should be applied:
Using these assessments
early in the selection process 1) Use Cheaper Ability Tests as
Early as Possible: Verbal, numerical
allows employers to achieve a and inductive reasoning are designed
high level of predictive validity, primarily for early stage, high volume
while keeping per-candidate recruitment, and thus are
comparatively cheap. In fact, these
costs to a reasonable kinds of ability tests tend to rank
minimum. among the cheapest employee
selection tools available, costing only
a few pounds at large volumes.
In practice, a combination of online
assessments and interviews will be Contrast this with a telephone
optimal. When used at the first stage, interview, which requires several
psychometric testing provides hours of a mid-senior level HR
unparalleled recruitment velocity, professional’s time, and the cost
requiring far less time than traditional saving benefits become obvious.
selection tools. Similarly, using
psychometric assessments early Using these assessments early in the
ensures that fewer candidates need to selection process allows employers to
be interviewed, reducing the time-to- achieve a high level of predictive
hire significantly compared to validity, while keeping per-candidate
interviewing. costs to a reasonable minimum.

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2) Use More Powerful Ability Tests Many hiring managers or HR
Later in the Process: More powerful, professionals try to differentially
and thus more expensive ability tests weight ability test scores i.e. assigning
should be reserved for later stages in more weight to numerical reasoning
the recruitment process. Naturally, as than verbal reasoning, or vice versa.
candidates progress through
recruitment stages, higher potential Unless you have conducted a talent
candidates remain, and lower analytics project which suggests this
potential candidates are screened out. should be the case, its much safer to
just equally weight the assessments,
This means that the per-candidate and make decisions based on simple
costs increase linearly with the quality aggregates / averages.
of the remaining applicant pool. This
makes intuitive sense, as only once 4) Enforce Strict Deadlines: To save
you know that a candidate is of time (and thus money), make
sufficient potential does it make sense selection decisions based on simple
to spend more money per-candidate. pass / fail rules. For example,
candidates must score a minimum of
Spending too much on assessing low X to progress through the process.
potential candidates, or too little on
high potential candidates can cause Having explicit rules ensures that
significant inefficiencies in a selection candidates can be progressed or
process, increasing the probability of screened out as quickly as possible,
miss-hire. as assessors won’t need to make
decisions on a case-by-case basis.
3) Apply Rule-Based Pass / Fail
Decisions: To save time (and thus
money), make selection decisions
based on simple pass / fail rules. For
Only once you know that a
example, candidates must score a
minimum of X to progress through the candidate is of sufficient
process. potential does it make sense
to spend more money per-
Having explicit rules ensures that
candidates can be progressed or candidate.
screened out as quickly as possible,
as assessors won’t need to make
decisions on a case-by-case basis.

© Test Partnership | Saving Money, Time, and Effort Using Psychometrics 9


Many hiring managers or HR A useful strategy is to consider how
professionals try to differentially many assessments you will need to
weight ability test scores i.e. assigning last you roughly one calendar year.
more weight to numerical reasoning This way you can properly plan for the
than verbal reasoning, or vice versa. coming year and assign the required
Unless you have conducted a talent proportion of your annual budget.
analytics project which suggests this
should be the case, its much safer to USING PERSONALITY
just equally weight the assessments, QUESTIONNAIRES TO REDUCE
and make decisions based on simple COSTS, SAVE TIME, AND LOWER
aggregates / averages. THE ADMINISTRATIVE BURDEN

Personality questionnaires are


particularly flexible assessment tools,
Personality questionnaires are and thus can be used to streamline
any stage of the recruitment process.
particularly flexible To minimise costs, time spent and
assessment tools, and thus assessor administrative burden, the
can be used to streamline any following should be applied:

stage of the recruitment 1) When Sifting, Make Decisions


process. Based on Average Scores:
Eyeballing every single personality
report is not a cost-effective strategy
when using personality questionnaires
5) Always Buy in Bulk: In the world for early stage sifting. Not only does
of psychometric testing, volume is this introduce subjectivity into the
king. process, but it also means hours of
reading PDF reports, hours which
Test publishers of all sizes will offer could be spent adding value
significant bulk discounts to elsewhere.
organisations looking to conduct
volume testing, saving employers Instead, we recommend that
significant sums in the long run. employers decide beforehand which
traits they are interested in, and
Whenever possible, ensure that you simply average then. This allows
are maximising bulk discount savings, candidates to be ranked by overall
ensuring that per-candidate costs are job-fit automatically, speeding up the
kept to a reasonable minimum. process and reducing unnecessary
administration.

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This also means that scores can be When looking to create an early
easily exported into a single CSV file, candidate screen, cheaper (but less
eliminating the need for downloading comprehensive) personality
individual PDF reports all together. questionnaires should be employed,
ensuring you aren’t spending too
2) Combine Personality much on lower potential candidates.
Questionnaires with Ability Tests: However, after a few stages in the
Although combining ability tests and recruitment process, the remaining
personality questionnaires may initially candidates are likely to be of
seem more expensive, there are cost significantly higher quality (assuming
saving implications. By doing both your selection process is working),
types of assessment simultaneously, which means you can safely invest in
two stages of the recruitment process more comprehensive, but more
can be merged, reducing time-to-hire. expensive personality questionnaires.

This is especially important for mid- 4) Allow Candidates to Complete


high stakes roles, such as managerial, Personality Questionnaires
supervisory or executive roles. By Unsupervised: Compared to other
merging ability and personality into a psychometric assessments,
single stage, you eliminate the need to personality questionnaires are the
add two distinct stages, each with least susceptible to cheating. As a
their own deadlines. result, there is no need to supervise
candidates completing personality
Similarly, you lower the risk of losing questionnaires at any stage, saving
candidates throughout the process, as assessors the hassle of arranging a
longer recruitment processes tend to supervised testing session with
show greater candidate attrition. candidates.

3) Use More Expensive Personality


Questionnaires Late-Stage: As a
simple rule of thumb, shorter and less By merging ability and
expensive personality questionnaires personality into a single stage,
should be used early in the selection
you eliminate the need to add
process, whereas longer and more
expensive questionnaires should be two distinct stages, each with
used later. This ensures that costs their own deadlines.
scale with volume, and that employing
organisations don’t spend more than
they need to.

© Test Partnership | Saving Money, Time, and Effort Using Psychometrics 11


HR professionals that manage This may sound counterintuitive, but in
assessment centres are very aware of larger organisations resourcing and
the difficulties associated with L&D departments tend to operate
arranging supervised testing sessions, independently of one another. Instead,
having to allocate a time, space and a employing organisations should use
supervisor to manage the process. personality questionnaires that are
Whenever possible, its worth asking applicable to both employee selection
candidates to complete their and development, recycling the
personality questionnaires at home in candidates’ reports following hire.
their own time, saving the employing
organisation the effort and cost This also has the benefit of aligning
associated with supervised testing. the recruitment strategy with the wider
talent management strategy, ensuring
that the entire HR strategy employs a
Whenever possible, its worth common framework.
asking candidates to complete USING SITUATIONAL JUDGEMENT
their personality TESTS TO REDUCE COSTS, SAVE
questionnaires at home in their TIME, AND LOWER THE
ADMINISTRATIVE BURDEN
own time, saving the
employing organisation the Situational judgements tests are
effort and cost associated with effectively hybrids of ability tests and
personality questionnaires, which
supervised testing. means they can be used very flexibly.
To minimise costs, time spent and
assessor administrative burden, the
5) Hold Onto the Personality Report following should be applied:
After Hire: Personality questionnaires
are one of the few products which can 1) Use SJTs to Add value at any
be used in both selection and Stage of The Recruitment Process:
development. SJTs are unique assessment tools in
that they aren’t restricted to any stage
However, many employers use one of the recruitment process. For
personality questionnaire for example, SJTs could quite viably be
recruitment, but a different used as an initial screen, mid-process
questionnaire for development, or at a final assessment centre.
increasing overall costs.

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To capitalise on this flexibility, use Knowing when and when not to use
SJTs at any stage that requires SJTs can help keep costs down,
streamlining relative to the rest of the ensuring that SJTs are only employed
process. For example, if you are when they add significant value.
currently using telephone interviews
following an initial screen, it may be 3) Make Quick Decisions With
worth replacing this with an SJT. SJTs: SJTs are not like personality
Alternatively, if you need a cost- questionnaires in that they do not
effective assessment to include during measure a range of distinct traits.
an assessment centre, SJTs are a Instead, research suggests they
great option. measure a single overreaching factor,
much like ability tests. This
By replacing more expensive or time- misconception causes employers to
consuming selection tools with SJTs, use SJTs that purportedly measure
you can speed up the process or specific competencies, and to make
reduce costs while retaining / decisions based on them.
improving selection process validity.
Not only does the evidence contradict
2) Reserve SJTs for Roles With a the existence of specific competencies
Moderate-Large Degree of within SJTs, but small subsets of
Autonomy: Unlike ability tests and questions typically show lower levels
personality questionnaires, SJTs of reliability than the overall score,
require a specific use case, and are reducing validity in the process. Don’t
not universally applicable. waste time eye-balling reports, just
use overall scores to quickly decide
SJTs are valuable assessments in who progresses.
roles which require a significant
degree of autonomy and / or decision
making. High level judgement is Not only does the evidence
essential to performance in these contradict the existence of
roles, justifying the use of SJTs in specific competencies within
selection.
SJTs, but small subsets of
However, roles without significant questions typically show lower
autonomy or decision making may not levels of reliability than the
suit the SJT approach, and instead be
better suited to other assessments. overall score, reducing validity
in the process.

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When designing SUMMARY
recruitment
When used optimally, psychometric tests help
processes, the lower costs, save time, and reduce the
cost and time administrative burden placed on HR teams.
saving benefits
These benefits are especially relevant to large and
of psychometric growing organisations, helping to make employee
testing should be selection processes more scalable.
considered,
When designing recruitment processes, the cost
ensuring that and time saving benefits of psychometric testing
selection should be considered, ensuring that selection
processes are processes are maximally cost-effective.

maximally cost-
effective.

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