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  • Service Issue Tracking

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    Coleman Davis
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    This document contains a list of names, email addresses, and dates indicating when customer information was received. It also includes a log of customer issues reported on specific dates such as needing account transitions, priority codes, or username/password assistance. The log details how each issue was responded to, often by manually migrating the customer or providing username/password information.

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    44097_Service Issue Tracking

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    This document contains a list of names, email addresses, and dates indicating when customer information was received. It also includes a log of customer issues reported on specific dates such as needing account transitions, priority codes, or username/password assistance. The log details how each issue was responded to, often by manually migrating the customer or providing username/password information.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    30 views4 pages

    Service Issue Tracking

    Uploaded by

    Coleman Davis
    This document contains a list of names, email addresses, and dates indicating when customer information was received. It also includes a log of customer issues reported on specific dates such as needing account transitions, priority codes, or username/password assistance. The log details how each issue was responded to, often by manually migrating the customer or providing username/password information.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Date Received Last Name First Name Email Address

    23-Mar Taylor Suzanne sjt8727@sbcglobal.net


    23-Mar Van Landschott David vanland2@aol.com
    23-Mar Vukadinovich Chris cvukadinovich@midsouth.rr.com
    23-Mar John Chris chris@unitedbenefitadvisors.com
    23-Mar Terkel Dimitriy DmitriyT99@aol.com
    24-Mar Heinen Guido guido.heinen@welt.de
    24-Mar Haran Luke LHaran325@aol.com
    24-Mar Suda T qzg02401@yahoo.co.jp
    24-Mar Smith Daniel briefings@jinsa.org
    24-Mar Rhodes Hans hrhodes@gmail.com
    24-Mar Sims Michael kansenia@yahoo.ca
    24-Mar Pearlston Mel mpearlston@pacificjusticecenter.com
    24-Mar Morrison Scott scottmorrison@samcapitalllc.com
    24-Mar Jones Jerry jej@adelphia.net
    24-Mar Desgagne Jean jdesgagne@rogers.com
    24-Mar Van Landschott David vanland2@aol.com
    24-Mar McBee KD kdmcbee@cox.net
    24-Mar Srimurthy Vikram VSrimurthy@evergreeninvestments.com
    24-Mar Masumiya Valerie asstdrsalick@aol.com
    24-Mar Aligizakis Andrew andrew_a@canada.com
    24-Mar Keane Sean seanandlani@mail.com
    24-Mar Conetta Carl cconetta@comcast.net
    25-Mar Lund W wlund@cox.net
    Topic Identifed Sub Issue Date Responded Response
    needed transiton 25-Mar manually migrated customer
    needed transiton 25-Mar manually migrated customer
    needed transiton 25-Mar manually migrated customer
    needed transiton 25-Mar manually migrated customer
    needed transiton 25-Mar manually migrated customer
    need priority code 25-Mar Sent cust. Priority code
    no access 25-Mar asked cust to try loggin in
    transition 25-Mar manually migrated customer
    transition 25-Mar manually migrated customer
    no access 25-Mar asked cust to try loggin in
    transition 25-Mar manually migrated customer
    25-Mar manually migrated customer
    transition 25-Mar manually migrated customer
    no access 25-Mar asked cust to try loggin in
    Products and Services Inquiry UN/PW needed 25-Mar provided UN/PW
    UN/PW needed 25-Mar provided UN/PW
    no access 25-Mar asked cust to try loggin in
    transition 25-Mar manually migrated customer
    UN/PW Question UN/PW needed 25-Mar provided UN/PW
    Wants transiton instructions 25-Mar provided instructions
    transition 25-Mar manually migrated customer
    Wants transiton instructions 25-Mar provided instructions
    Wants transiton instructions 25-Mar provided instructions
    Additional Information

    cust has access according to our info

    cust has access according to our info

    tried to access site with cust info and works fine

    tried to access site with cust info and works fine


    Time Received Last Name First Name Email Address Issue

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