CAN THERE BE AN ONLINE DISPUTE RESOLUTION?

Yes, there can be an online dispute resolution.

Modern technology is constantly evolving which gives us more reason to utilize the efficiency of
information age. The law established ADR as a method to attain speedy and impartial justice and more
importantly to decongest court dockets. The only limitation the law imposes is that the manner in which
arbitration, mediation, conciliation or any other form of dispute resolution, must not be contrary to law,
morals, good customs, public order or public policy.

Technology made it possible for humans to settle controversies virtually through online platform in the
form of exchange of emails, instant messages, and if there is a need to have face-to-face interaction,
videoconferencing is readily available.