A Comparative Study Between Online Shopping and Traditional

Shopping Experienced by the Consumers on

Alabat Municipality, Quezon, Province

NAME (OPTIONAL):________________________________________
Part I: This part aims to determine the demographic profile of the respondents.
Direction: Answer the following question based on your profile. Put a check mark (√) in the
provided box that corresponds to your answer.
1. Demographic profile:
1.1 Age
20 y/o below 21-30 y/o 31-40 y/o 41 & above
1.2 Sex
Male Female
1.3 Civil status
Single Married Widowed Separated
1.4 Family Income (per month)
Php 10,000.00 and below Php 30,001.00 to Php 40,000.00
Php 10,001.00 to Php 20,000.00 Php 40,001.00 to Php 50,000.00
Php 20,001.00 to Php 30,000.00 Php 50,000.00 and above
 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

Part II: This part is to identify the consumers experienced by using online shopping.
Direction: Kindly put a check mark (√) in space that corresponds to your answer.

Time
Qualitative description
Online shopping….. Strongly Agree Disagree Strongly
Agree Disagree
1. can be made at any time in the comfort of
your home (maaring gawin sa anumang oras sa
inyong bahay)
2. saves time in viewing products and product
specifications from different sellers
(nakakatipid ng oras sa pagtingin sa mga produkto at
mga pagtutukoy ng produkto mula sa iba't ibang mga
nagbebenta)
3. saves time in choosing the final product to be
bought (nakakatipid ng oras sa pagpili ng
panghuling produkto na bibilhin)
4. provides immediate and completed transactions
(nagbibigay ng agarang at nakumpleto na mga
transaksyon)
5. products and /or goods are available and
delivered to the buyer immediately after
payment (agarang makukuha ang produkto
pagkatapos magbayad)
6. can be made during store hours only (maaaring
gawin sa oras ng pagbebenta ng tindahan lamang)
7. time consuming in physically viewing and
inspecting the goods or products (nakaka-ubos
ng oras sa pisikal na pagtingin at pag-inspeksyon ng
mga kalakal o produkto)
8. time consuming in the fitting, trying out and
testing of goods or products (nakaka-ubos ng
oras sa pagsukat at pagsubok ng produkto)
9. at time it takes a long queue to get paid (kung
minsan ay nagkakaroon ng mahabang pila upang
makapagbayad)
10. time consuming in visiting different stores and
making comparative product costs (nakaka-ubos ng oras
sa pagbisita sa iba't ibang mga tindahan at paghahambing ng
gastos sa produckto)

Price
Qualitative description
Online shopping….. Strongly Agree Disagree Strongly
Agree Disagree
 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

1. provides readily available comparative prices

from different sellers (nagbibigay ng madaling
paghahambing na presyo mula sa iba't ibang
nagbebenta)
2. provides greater discounts (nagbibigay ng mas
malaking diskwento)
3. provides value for money (nagbibigay ng halaga
para sa pera)
4. price changes can be easily monitored (ang
mga pagbabago sa presyo ay madaling
masubaybayan)
5. price increases are known whatever the
reason is (nalalaman ang pagtaas ng presyo kung
ano man dahilan ng pagtaas nito)
6. incurs delivery charges (nagkakaroon ng bayad
ang paghahatid)
7. provides senior citizen discounts (nagbibigay ng
diskwento sa senior citizen)
8. price can be haggled (maaring makipagtawaran sa
presyo)
9. provides an option to pay in cash or use credit
cards (nagbibigay ng isang pagpipilian upang
magbayad ng cash o gumamit ng mga credit card)
10. provides equal and exact division of price
when it comes on discounting

(nagkakaroon ng sentimos sa presyo)

Service Quality
Qualitative description
Online shopping provides ….. Strongly Agree Disagree Strongly
Agree Disagree
1. fast transactions (mabilis na transaksyon)
2. accurate product description (tumpak na
paglalarawan ng produkto)
3. warranty (madamyento)
4. prompt approval of sale (agarang pag-apruba ng
benta)
5. prompt delivery (agarang pahahatid)
6. tedious exchange or return process of goods
(nakakapagod na proseso ng pagpapalit o pagbabalik
ng mga kalakal)
 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

7. physical inspection of goods or items (pisikal

na inspeksyon ng mga kalakal o item)
8. a threat of being defrauded (banta ng pagiging
mapanlinlang)
9. a fitting / testing area for the goods (mayroong
lugar na pwedeng sukatan o subukan ang kalakal)
10. readily available answers to customer
inquiries (madaling pagsagot sa mga katanungan ng
customer)

Product
Qualitative description
Online shopping provides….. Strongly Agree Disagree Strongly
Agree Disagree
1. selection of goods available (mapagpipilian na
mga kalakal na magagamit)
2. best quality product (pinakamaganda na kalidad
ng produkto)
3. latest and trendy products (pinakabagong at nasa
uso mga produkto)
4. comparison of products (paghahambing na
produkto)
5. satisfaction to the buyers (kasiyahan sa bumibili)
6. damage product (sirang produkto)
7. old stock (luma na produkto)
8. fake product (pekeng produkto)
9. touchable and be able to feel the product
before paying (nahahawakan at nararamdaman
bago bayaran)
10. wrapping for gift product (pagbabalot para
panregalong produkto)
 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

Part III: This part is to identify the consumers experienced by using traditional shopping.
Direction: Kindly put a check mark (√) in space that corresponds to your answer.
Time
Qualitative description
Traditional shopping….. Strongly Agree Disagree Strongly
Agree Disagree
1. can be made at any time in the comfort of
your home
(maaring gawin sa anumang oras sa inyong bahay)
2. saves time in viewing products and product
specifications from different sellers
(nakakatipid ng oras sa pagtingin sa mga produkto at mga
pagtutukoy ng produkto mula sa iba't ibang mga nagbebenta)
3. saves time in choosing the final product to be
bought

(nakakatipid ng oras sa pagpili ng panghuling produkto na

bibilhin)
4. provides immediate and completed transactions
(nagbibigay ng agarang at nakumpleto na mga transaksyon)
5. products and /or goods are available and
delivered to the buyer immediately after
payment
(agarang makukuha ang produkto pagkatapos magbayad)
6. can be made during store hours only
(maaaring gawin sa oras ng pagbebenta ng tindahan lamang)
7. time consuming in physically viewing and
inspecting the goods or products

(nakaka-ubos ng oras sa pisikal na pagtingin at pag-inspeksyon

ng mga kalakal o produkto)
8. time consuming in the fitting, trying out and
testing of goods or products
(nakaka-ubos ng oras sa pagsukat at pagsubok ng produkto)
9. at time it takes a long queue to get paid
 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

(kung minsan ay nagkakaroon ng mahabang pila upang

makapagbayad)
10. time consuming in visiting different stores and
making comparative product costs
(nakaka-ubos ng oras sa pagbisita sa iba't ibang mga tindahan
at paghahambing ng gastos sa produckto)

Price
Qualitative description
Traditional shopping….. Strongly Agree Disagree Strongly
Agree Disagree
1. provides readily available comparative prices
from different sellers
(nagbibigay ng madaling paghahambing na presyo mula sa
iba't ibang nagbebenta)
2. provides greater discounts

(nagbibigay ng mas malaking diskwento)

3. provides value for money

(nagbibigay ng halaga para sa pera)

4. price changes can be easily monitored

(ang mga pagbabago sa presyo ay madaling masubaybayan)

5. price increases are known whatever the
reason is

(nalalaman ang pagtaas ng presyo kung ano man dahilan ng

pagtaas nito)
6. incurs delivery charges

(nagkakaroon ng bayad ang paghahatid)

7. provides senior citizen discounts

(nagbibigay ng diskwento sa senior citizen)

8. price can be haggled

(maaring makipagtawaran sa presyo)

9. provides an option to pay in cash or use credit
cards

(nagbibigay ng isang pagpipilian upang magbayad ng cash o

gumamit ng mga credit card)
10. having a cents in price
 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

(nagkakaroon ng sentimos sa presyo)

Service Quality
Qualitative description
Traditional shopping provides ….. Strongly Agree Disagree Strongly
Agree Disagree
1. fast transactions
(mabilis na transaksyon)
2. accurate product description
(tumpak na paglalarawan ng produkto)
3. warranty

(madamyento)
4. prompt approval of sale

(agarang pag-apruba ng benta)

5. prompt delivery

(agarang pahahatid)
6. tedious exchange or return process of goods

(nakakapagod na proseso ng pagpapalit o pagbabalik ng mga

kalakal)
7. physical inspection of goods or items
(pisikal na inspeksyon ng mga kalakal o item)
8. a threat of being defrauded
(banta ng pagiging mapanlinlang)
9. a fitting / testing area for the goods

(mayroong lugar na pwedeng sukatan o subukan ang kalakal)

10. readily available answers to customer inquiries

(madaling pagsagot sa mga katanungan ng customer)

 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

Product
Qualitative description
Traditional shopping provides….. Strongly Agree Disagree Strongly
Agree Disagree
1. selection of goods available
(mapagpipilian na mga kalakal na magagamit)
2. best quality product

(pinakamaganda na kalidad ng produkto)

3. latest and trendy products
(pinakabagong at nasa uso mga produkto)
4. comparison of products

(paghahambing na produkto)
5. satisfaction to the buyers

(kasiyahan sa bumibili)
6. damage product

(sirang produkto)
7. old stock
(luma na produkto)
8. fake product
(pekeng produkto)
9. touchable and be able to feel the product
before paying

(nahahawakan at nararamdaman bago bayaran)

10. wrapping for gift product

(pagbabalot para panregalong produkto)

https://docs.google.com/forms/d/1Uq-ygoFVhw4nG_5nz8ZBk9Q6nMQr5x46UTOs23PapBk/edit
 A Comparative Study Between Online Shopping and Traditional
Shopping Experienced by the Consumers on
Alabat Municipality, Quezon, Province

https://docs.google.com/forms/d/e/1FAIpQLSdHv-dr-
wukd1nZf4rHLMpDZCJqhgBHf9Y3CQ6vIOpqjvR9Sw/viewform

https://drive.google.com/drive/folders/1LmKSK5Q5NWgEHkgVqBLhGVoPPzPQMZ_Z