QUESTIONS The Key Differences Between a Policy, Process, & Procedure (and Why it Matters for Your Business!), ALL OF THESE COMPANIES HAVE POLICIES, PROCESSES, AND PROCEDURES THAT ALLOW THEIR: BUSINESSES TO RUN SMOOTHLY. For your business to run as smoothly as the most successful companies out there, you need to help your team work sustainably, predictably, and efficiently. This resource will show you how to quickly determine whether you need a policy, process, or procedure to achieve these aims. If you answer "Yes" to any two questions about policies, then a policy is exactly what you need. Similarly, if you answer "Yes" to any two questions that instruct you to create a procedure ora process, you should create accordingly. Let these nine questions guide you: