Professional Documents
Culture Documents
The GROW model for coaching for high-performance is taken from Alan Fine’s book “You
already know how to become great”. It’s a very simple framework that can be used for
coaching sessions lasting from half to one hour. I have included a short extract of questions
you can use when you use this model. For more information, do find a copy of the book.
GROW is a simple linear process of thinking through an issue. It looks like this:
Way Forward = Out of all the Options, what action are you going to take?
After you have coached a person and come up with action steps, accountability is needed to
make sure the person is on track. I hope this is helpful for your own personal life and for
those you work with.
GOAL
What do you want from this discussion? (What’s your S.M.A.R.T. Goal?)
REALITY
What’s your sense of the obstacles for you? For others (if others are involved)?
OPTIONS
WAY FORWARD
The questions below are helpful in conducting an engagement (or coach-driven) conversation
when the person you’re trying to help is unaware of the issue and/or unwilling to engage in a
conversation about it. The purpose is to engage the person in a breakthrough conversation.
GOAL
“I have something I’d really like your help with. Can we discuss it now? If not, when?
“I’d like to tell you how this appears to me, and I want to understand how it appears to you. If
I’m accurate, I want to work with you to change things. If I’m not accurate, I want to
understand what is happening.”
REALITY
“This is my perception.”
OPTIONS
Describe choices
“I am trying to resolve this in the most positive way possible for both of us, and if you choose
not to work with me on this, I will have no choice but to …”
WAY FORWARD
Feedback Questions
Below are three questions you can ask in giving feedback that will help remove interference
and keep accountability with the person you’re trying to help.
What worked?