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After-Care Kit Re-Stocking Warning

The memo reminds the Las Piñas branch of their failure to properly restock after-care kits. A customer had complained of scabbing eyebrows after a procedure due to the branch not applying necessary ointment. An incident report was filed and the operations manager was issued a first warning for negligence in restocking. This written warning aims to prevent repetition of such lapses to avoid penalties and protect the brand's reputation.

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0% found this document useful (0 votes)
28 views1 page

After-Care Kit Re-Stocking Warning

The memo reminds the Las Piñas branch of their failure to properly restock after-care kits. A customer had complained of scabbing eyebrows after a procedure due to the branch not applying necessary ointment. An incident report was filed and the operations manager was issued a first warning for negligence in restocking. This written warning aims to prevent repetition of such lapses to avoid penalties and protect the brand's reputation.

Uploaded by

magicmovido
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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MEMO NO.

009

TO: LAS PIÑAS BRANCH

FROM: cx
DATE: 29 JULY 2020
SUBJECT: FAILURE TO RE-STOCK AFTER-CARE
ATTN: OWNER

Greetings of peace!
This is to bring to your attention your continuous failure to properly
follow the procedure in re-stocking your After-care Kits.
A recent incident involving one of your customers reported to x on 03
July 2020 about her scabbing eyebrows.
The said incident came about for failure to apply the necessary
ointment or after-care after her procedure.
By reason of which, on 06 July 2020, an Incident Report was sent to
your branch sending a First Warning on your Operations Manager for her
negligence in properly re-stocking.
Again, such incident puts not only your branch but the entire brand in
a negative light affecting even the compliant branches.
May this serve as your Written Warning to avoid repetition of the said
lapses to prevent the imposition of the appropriate penalty.

Sincerely,

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