Topic : Case analysis of Agile Electric: Quality Issues in a Global Supply Chain

The case related to the global automotive supply chain multilevel was one of the
largest global automotive original equipment manufacturers. The case describes the
issues related to the supply chain of quality and how they develop in the context of
multi-level global supply chain.

1. its tier 1 supplier that is also a U.S.-based global corporation and the tier 2,
tier 3 and tier 4 suppliers based in India.
2. With Automek's engineering support, Agile had developed many parts
successfully for the OEM in the past. Based on this experience with the
company, Automek buyers placed an order with Agile for a new product
3.  In developing this product with little support from Automek, Agile was
concerned due to its lack of knowledge concerning the suppliers for the
actuator assembly components and the critical requirements.

 To allay its concerns, Automek promised to support Agile by:

 locating the critical global suppliers for specialized components 

  assessing and validating the critical suppliers based in India on behalf of
Agile.

Problem identification:

 Poor connectivity
 Lack of cleanliness
 Undue pressure
 Poor shearing force
 Defective capacitor
 Solder failure
 Burn-out issues
 Variations

Agile felt that with Automek chosen or approved vendors, as well as Agile
does not know anything about the product that Automek must take
responsibility quality problems arising from the supplier base.

To complicate matters, some members of the multi-level supply chain were

not willing to invest time and effort in the application of more efficient
production processes and management practices at the request Automek.