Frequently Asked Questions (FAQs) with answers:

1.How can we attend our online classes?

Online classes may be synchronous or asynchronous learning. Therefore, when you say “attend,”
you are probably referring to synchronous learning sessions or virtual classes where you can see
you teachers on screen in real time. For this type of class, you may have your sessions through
Zoom, Google Meet, or whatever has been decided either by your class or your class instructor.
For these online meetings, you will be given a meeting ID and passcode.
Each student must have an email address issued by the University. This email will entitle you to
log-in to our learning management system (LMS) where materials related to your courses have
been uploaded. For each class, you will be given an Access Code.
Your contact numbers were also gathered so that you can receive other instructions through text
messages.

2.How will examinations be administered?

You will only have Midterm and Final Exams. You may be given an exam online by your
teacher or you may be asked to submit a project. Your teachers have a number of options for
your exams and quizzes. For the first cycle, they can decide to use the Neo LMS online platform
and use the feature intended for exams or Google Classroom and use Google forms to prepare
your exam.

3.How much is our tuition fees, How can we pay them, and what’s the schedule of
payment?

According to Accounting Office, tuition fee rates per unit are as follows:
a.Medical Courses – Php 982.86
b.Undergrad – Php 889.58
c.Law – Php – 1320.00
d.Graduate School:
1)MA – Php 745.07
2)PhD – Php 1051.77
Including miscellaneous fees, the total fees range from Php 30,000.00 to Php 40,000.00
depending on the number of courses and the program enrolled.
Payments can be made through partner banks: Robinsons Bank, BDO, Bank of Commerce,
Metrobank, and Unionbank. You can also pay at SM Bills Payment or SM Bayad Center at any
branch in Panay. Visit University of San Agustin – Iloilo FB Page for more details on Payment
Options.
Schedule of payment depends on the schedule of exams.

4.If we availed of the modular option, how can we get the modules?

If you can still receive messages via email, you can request the modules to be sent to you. If not,
you can ask for the module copied using the USB or a printout of the module sent to you through
mail courier or picked up from the campus by you or your representative.
5.What are subjects offered in the Cycle 1? How about in Cycle 2?

The subjects for the first and second cycles are those subjects that you are supposed to be taking
for the first semester. Most of your GE subjects are offered during the first cycle while most of
your major subjects are scheduled for the second cycle. However, there may be exceptions. The
primary basis for the schedule of classes, however, is the possibility of offering them fully
online. Thus, if a certain class is mostly composed of theories, it will probably fall on the first
cycle.

6.What do you mean by synchronous and asynchronous learning?

Synchronous learning refers to virtual learning. This means that you are engaged in a class
activity online with your teacher and your classmates, and you are able to interact in real time
through Zoom, Google Meet, or other means of virtual interaction (visual and audio).

7.How can we communicate with our teachers?

You may communicate with your teachers through their mobile phones, messenger, or email.
You may also use online forums or discussion boards through the LMS.

8.What is the dress code for the virtual class? Do we need to be in uniform?

The University simply requires you to dress decently. Sleeveless or other revealing outfit are not
allowed. You can also use your uniform if you prefer to do so.

9.Should we encounter technical problems during our virtual classes, how can we get help?

This is one of the things that we can anticipate. If you happen to encounter technical difficulty,
simply inform your teacher through other means of communication right away so that you may
still be able to receive the content of the lesson or discussion that you missed.

10.Is there need to enroll again for Cycle 2? What do we need to do?

When you enroll, you are already enrolling for the whole semester. You simply have to take
some of your classes during the first cycle and have the rest during the second cycle.