Alternatives

1. Develop a long -term strategic partnership with EDS.

Since there is a success in the outsourcing of HO Operations and the contract
saved 51.85 million in two years, it will be logical to develop a strategic partnership
with EDS. It would control IT costs, reduce labor costs, and increase efficiency and
competitiveness. They would be able to quickly implement new technology
available, and they may be able to focus on the core of their business.
2. Let EDS handle the overall IT of Pilkington.
By letting EDS handle the overall IT of the company, it would improve the
efficiency and competitiveness of this part of the business.
3. Pilkington’s local IT must be trained and work hand in hand with EDS.
Though EDS handle most of the IT processes of Pilkington, the local IT of the
company must continually be equipped since they are the ones who will be working
hand in hand with EDS. They are the ones who will be mediate EDS and Pilkington.
4. Start a part by part migration process.
Since the hindrance on long term contracts with EDS is the fear of the terrific
amount of change within the business, they could do a part by part migration so that
business processes will not be affected so much.
5.

Recommendation
Our recommendation is to Develop a long -term strategic partnership with EDS. Since
there is a success in the outsourcing of HO Operations and the contract saved 51.85 million in
two years, it will be logical to develop a strategic partnership with EDS. It would control IT costs,
reduce labor costs, and increase efficiency and competitiveness. They would be able to quickly
implement new technology available, and they may be able to focus on the core of their
business.