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TRBOnet Agent

User Guide
Version 5.3.5

World HQ US Office Internet Telephone


Neocom Software Neocom Software EMEA: +44 203 608 0598
8th Line 29, Vasilyevsky Island 15200 Jog Road, Suite 202 Email: info@trbonet.com Americas: +1 872 222 8726
St. Petersburg, 199004, Russia Delray Beach, FL 33446, USA WWW.TRBONET.COM APAC: +61 28 6078325
Notices
This document is for informational purposes only. Neocom Software offers no
warranties, express or implied, in this document.
Neocom and the Neocom logo, TRBOnet and the TRBOnet logo are either registered
trademarks or trademarks of Neocom Software, Ltd.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks
or registered trademarks of Motorola Trademark Holdings, LLC.
Intellectual property rights protect the voice coding technology embodied in this
product including patent rights, copyrights and trade secrets of Digital Voice Systems,
Inc. This voice coding technology is licensed solely for use within this communications
equipment. U.S. Pat. Nos. 6,199,037, 5,870,405, 5,754,974, 5,664,051, 5,630,011,
5,517,511, 5,491,772, 5,247,579, 5,226,108, 5,226,084, 5,216,747 and 5,081,681.
Microsoft, Windows, SQL Server and the .NET logo are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other jurisdictions.
Other product or company names mentioned herein may be trademarks of their
respective owners.

© 2019 by Neocom Software, Ltd. All rights reserved.

This document was last revised on March 4, 2019.


Contents
1 About TRBOnet Software...............................................................................................................................1
1.1 TRBOnet Server and Console .........................................................................................................1
1.2 TRBOnet Agent ....................................................................................................................................1
1.3 IP Backend Network Requirements .............................................................................................2
2 Installation ...........................................................................................................................................................3
3 TRBOnet Agent configuration .....................................................................................................................4
3.1 License Manager .................................................................................................................................4
3.2 TRBOnet Agent Service ....................................................................................................................5
3.3 Network Parameters ..........................................................................................................................6
3.4 Backup Configuration .......................................................................................................................7
3.5 Advanced Settings..............................................................................................................................8
3.6 Digital Systems ....................................................................................................................................8
3.7 Analog Control Stations ................................................................................................................ 51
4 TRBOnet Server configuration .................................................................................................................. 55

ii TRBOnet Agent – User Guide


About TRBOnet Software

1 About TRBOnet Software


1.1 TRBOnet Server and Console
The TRBOnet software is designed as a client-server architecture,
where TRBOnet Server is PC-based and runs as a Windows service on a network
computer, stores data in an MS SQL database, and allows client connections from
Web Consoles, Dispatch Consoles, and Mobile Clients. The TRBOnet service can be
located on a dedicated remote PC, a local PC (along with the Dispatch Console), or
on a virtual machine.
TRBOnet Dispatch Console is a PC-based voice dispatch and data application for
MOTOTRBO professional digital two-way radio systems.

1.2 TRBOnet Agent


Software agents, such as TRBOnet Agent, can be connected to TRBOnet Server
providing additional voice and data communications paths to and from remote sites.
Such configurations can be used when radio equipment can't be connected directly
to TRBOnet Server due to IP network limitations (see section 1.3, IP Backend
Network Requirements).

TRBOnet Server

TRBOnet Agent

Local
Radio Infrastructure
WAN/LAN

Remote
Radio Infrastructure
TRBOnet
Web Console

TRBOnet
Dispatch Console

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1.3 IP Backend Network Requirements
Before planning any IP connected MOTOTRBO system, read System Planner (chapter
4.6.3.2 Characteristics of Backend Network).
• Delay/Latency
The amount of time it takes for voice to leave the source repeater and arrive at
the destination repeater. The delay should be less than 60 ms. It can be up to
90 ms, but requires changes in CPS for both radio units and repeaters.
• Jitter
The variation of the packet inter-arrival time. It should be less than 60 ms.
• Packet Loss
In the case of voice, the ongoing call ends if six consecutive packets do not
arrive within 60 ms of their expected arrival time. In the case of data, the
repeater waits for the expected number of packets (as per the data header)
before ending the call.
• Bandwidth
Refer to System Planner for bandwidth calculations, but roughly, it requires 96
kbps for each repeater connection and should be summed up for all repeaters.
If the IP backend network does not satisfy MOTOTRBO requirements, it will degrade
audio quality significantly, including dropped voice calls.

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Installation

2 Installation
• Contact Neocom Software to obtain the latest installation package of the
TRBOnet Enterprise software, unzip, and run the setup file as a local
administrator.
• When the TRBOnet Enterprise Setup wizard appears, click Next.
• On the End User License Agreement page, accept the terms of the license,
and then click Next.

• On the Choose Setup Type page, click Custom.

• On the Choose Setup Type page, select either Server Instance and Agent
Instance or only Agent Instance.
• Accept the defaults for the rest of the setup and complete the installation.

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3 TRBOnet Agent configuration
To start TRBOnet Agent, click the corresponding shortcut on the desktop,
or click Start > All Programs > Neocom Software > TRBOnet Agent x.x

3.1 License Manager


• In the Configuration pane on the left, select License.
In the right pane, you can see the text of your current license.

To apply the new license:


1. Click the License Manager link in the right pane.
The License Manager wizard appears.
2. Click Next.
3. Click the ellipsis (…) button on the right-hand side of the License file box.
The Open dialog box appears.
4. Locate the license file you received from our technical support and click Open.
The full path of the license file appears in the License file box.
5. Click Next.
6. Click Finish to close the wizard.
7. Click Apply and then confirm to restart TRBOnet Agent.

Note: To use a single license for multiple TRBOnet software


instances, you need TRBOnet License Server. For detailed
instructions on how to use TRBOnet License Server, refer to
TRBOnet License Server Configuration Guide.

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TRBOnet Agent configuration

3.2 TRBOnet Agent Service


• In the Configuration pane, select Service.

• In the Service pane, specify the following service-related parameters:


 Choose the required logon type:
Logon as Local System
Choose this option to use an account with local system administrator
privileges to run the service as a Windows service (Recommended);
Logon as User
Choose this option to use a different account to run the service as a
Windows service. This account must allow the user to run services in
Windows, have read and write access to the Neocom Software folder and
subfolders in the "%ProgramFiles%" (or, "%ProgramFiles(x86)%" for 64-
bit OS) and "%ProgramData%" folders. For example, using such an
account may be required in the following cases:
1. An Active Directory domain network is used, and the current Windows
user is not allowed to use a Local System account to launch services on
the local PC due to domain policy restrictions.
2. MS SQL Server is installed on a remote PC, and Windows
Authentication has been selected to connect to the database.
 Click Install Service.
 Click the Start Service link that appears in the right pane.

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3.3 Network Parameters
• In the Configuration pane, select Network.

• In the Network pane, specify the following network-related parameters:


 Network interface
From the drop-down list, select the network interface that will be used to
communicate between the Agent and Server. Click to refresh the list of
network interfaces available on your PC.

Note: If both TRBOnet Server and Agent are installed on the same
PC, then select 127.0.0.1 (Loopback Pseudo-Interface).

 Command port
Enter the port number to be used by a Server to connect to the Agent
(4020, by default).
 First VoIP port
Enter the number of the first VoIP port for audio communications between
the Agent and Server (4022, by default). Each additional Server will establish
a connection on the next available port number.
 Encrypt data over network
Select this option to guarantee the security of data transfer between
TRBOnet Server and TRBOnet Agent. It is recommended that this option be
used when a connection between system components is established via the
Internet or other public networks.

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TRBOnet Agent configuration

3.4 Backup Configuration


TRBOnet Agent supports a redundant (secondary/backup) configuration which
allows automatic switching from the primary to the redundant (secondary/backup)
agent in case of failure of the primary agent. Dispatch Console operation will not be
interrupted.
• In the Configuration pane, select Redundancy.

• In the Redundancy pane, select the Redundant server mode option.


• Redundancy Mode
Select a mode for the backup agent from the drop-down list.
• To add a main agent, click Add.

• IP Address
Type the IP address of the main agent.
• Port
Enter the same port number as specified for the Command port.

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3.5 Advanced Settings
• In the Configuration pane, select Advanced Settings.

• In the Advanced Settings pane, specify the following advanced parameters:


 Language
From the drop-down list, select the interface language for TRBOnet Agent.
 Logging level
From the drop-down list, select the logging level that determines the
granularity of log messages in the System Log. The choices are: None, Low,
Normal, and High.

Note: This information is used by technical support for


troubleshooting purposes, so it is recommended that this
value be kept unchanged (Normal).

3.6 Digital Systems


• In the Configuration pane, select Digital Systems.
• In the Digital Systems pane, select or make sure Enable Digital Systems is
selected.
• In the Digital Systems pane, specify the following parameters:
 CAI Network
The CAI (Common Air Interface) Network is a value that is combined with
the Radio ID to produce the individual radio's air interface network IP
address. All radios must use the same CAI Network ID to be able to
exchange data. It is recommended that the default value of 12 is used.
 CAI Group Network
The CAI Group Network is a value that is combined with the Group ID to
produce the group's air interface network IP address. The CAI Group
Network ID forms the first or most significant byte of each group's network
IP address. All radios must use the same CAI Group Network ID to be able
to exchange data (225, by default).

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TRBOnet Agent configuration

Note: The values of these two parameters must match those


configured for the radio units via the MOTOTRBO CPS.

3.6.1 Digital System Elements

All radio system elements based on MOTOTRBO services are represented in the
Registered Digital Systems table, including their type (Control Station, Repeater,
and others), IP Address, and Radio ID (1):
• To add an element to the system, click Add and select the element type from
the drop-down menu (2).
3.6.2 Digital System Services
• In the Configuration pane, under Digital Systems, select Services:

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• In the Services pane, specify the following Digital System Services-related
parameters:
 Automatic Registration Service (ARS)
Select this option to enable the ARS service for the radios. When the radio
powers up, it automatically registers with the server. This feature is used
with data applications, that is, any data traffic on this channel is associated
with an application server such as MOTOTRBO Text Messaging or
MOTOTRBO Location Services.
• Port
Enter the local port number for the ARS service (4005, by default).

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TRBOnet Agent configuration

 Telemetry service (TLM)


Select this option to enable the Telemetry service, which is the wireless
transmission and reception of measured quantities for remotely monitoring
environmental conditions or equipment parameters.
• Port
Enter the local port number for the Telemetry service (4008, by default).
 Text Messaging service (TMS)
Select this option to enable the Text Messaging service which is used to
exchange text messages between the radios and the dispatchers.
• Port
Enter the local port number for the Text Messaging service (4007, by
default).
 Location service (GPS / Indoor)
Select this option to enable the Location service. The radio can send its
coordinates when it is in Global Positioning or iBeacon coverage area.
• Port
This is the local port number for the Location service (4001), which
cannot be modified.
 Text Messaging service DMR
Select this option to enable the DMR-based Text Messaging service.
• Port
Enter the local port number for the DMR-based Text Messaging service
(5016, by default).
 Indoor service (K-TERM)
Select this option to enable the Indoor Location service.
• Port
Enter the local port number for the Indoor service (3022, by default).
 Indoor LAN Service (K-TERM)
Select this option to enable the Indoor LAN service.
• Port
Enter the local port number for the Indoor LAN service (3001, by default).
 Tallysman Sprite service
Select this option to enable the service for autonomous event and
aggregated event reporting to provide significant reduction in GPS data
overhead.
• Port
Enter the local port number for the Tallysman Sprite service (4004, by
default).
 FS 5000 location service (GPS)
Select this option to enable the FS 5000 location service, which is a service
for transmitting GPS data packages. This service uses FS 5000 Option Board.

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• Port
Enter the local port number for the FS 5000 location service (4004, by
default).
 Swift.Tracker v.1 service
Select this option to enable the service to transmit coordinates and data
packages via a radio channel using the Swift.Tracker TR001 device.
• Port
Enter the local port number for the Swift.Tracker v.1 service (4004, by
default).
 Swift.Tracker v.1 service (GSM channel)
Select this option to enable the service to transmit coordinates and data
packages via a radio channel and a reserved GSM channel using the
Swift.Tracker TR001 device.
• Port
Enter the local port number for the Swift.Tracker v.1 service with a GSM
channel (4080, by default).
 Swift.Tracker v.2 service
Select this option to enable the service to transmit coordinates and data
packages via a radio channel using the Swift.Tracker TR001 device (version
2).
• Port
Enter the local port number for the Swift.Tracker v.2 service (4104, by
default).
 Swift.Tracker v.2 service (GSM channel)
Select this option to enable the service to transmit coordinates and data
packages via a radio channel and a reserved GSM channel using the
Swift.Tracker TR001 device (version 2).
• Port
Enter the local port number for the GSM channel of the Swift.Tracker v.2
service with a GSM channel (4180, by default).
 Extended Text Messaging service
Select this option to enable the Extended Text Messaging service to include
sending detailed preconfigured templates with the help of TRBOnet
Dispatch Software.
• Port
Enter the local port number for the Extended Text Messaging service
(4010, by default).
 Telemetry service NOVOX
Select this option to enable the Telemetry service based on NOVOX devices.
• Requests port
Enter the local port number to listen for requests (8090, by default).
• Events port
Enter the local port number to listen for events (8091, by default).

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TRBOnet Agent configuration

 G4S RS232 service


Select this option to enable the custom developed G4S RS232 service.
• Port
Enter the local port number for the G4S RS232 service (4004, by default).
 Zebra printer service
Select this option to enable the service for printing Job Tickets. A Zebra
printer is connected to a radio via Bluetooth. The radios should be
Bluetooth-enabled.
• Port
Enter the local port number for Zebra printer service (4072, by default).
 Forward Data service
Select this option to enable the Forward Data service. This feature is used to
forward "raw data" via the COM port from one device to another.
• Port
Enter the local port number for Forward Data service (4011, by default).
3.6.3 Adding a MOTOTRBO Repeater
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add MOTOTRBO System.

• In the Repeater pane, specify the connection parameters.


To ensure your connection parameters match the actual configuration of your
radio network, you may need to use Motorola CPS or Config Advisor tools to
determine the values. Contact your radio network administrator, if you do not
have this information.

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 System Name
Enter a name for the repeater. This name will be displayed in the Dispatch
Console.
 TRBOnet Peer ID
Enter a Peer ID for TRBOnet Agent. The Peer ID must be unique among the
repeaters in the radio system.

Note: Motorola recommends that this value be less than 200.

 TRBOnet Radio ID
Enter the Radio ID, which is a gateway for voice and data. The Radio ID
must be unique in the radio system (for Capacity Plus and Linked Capacity
Plus systems, the maximum value is 65535).
 TRBOnet Local Port
Enter the local port number that will be used by TRBOnet Agent to establish
a connection to the repeater. Use unique port numbers for each repeater
connection if there are several repeaters connected.
 Master IP Address
Enter the Ethernet IP address of the master repeater.

Note: This value is programmed for a repeater via MOTOTRBO


CPS, in Link Establishment>Master IP.

 Master UDP Port


Enter the UDP port number of the master repeater.

Note: This value is programmed for a repeater via MOTOTRBO


CPS, in Link Establishment>Master UDP Port.

 Authentication Key
Enter the repeater's authentication key (if any).

Note: This value is programmed for a repeater via MOTOTRBO


CPS, in Link Establishment>Authentication Key.

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TRBOnet Agent configuration

 System Type
From the drop-down list, select the system type.
 Test
Click this button to check the connection to your master repeater. If the test
is successful, you'll see the information on the repeater you are connected
to, such as the serial number, firmware version, and other relevant
information.
 System Identifier
Enter the system identifier if a Capacity Plus or Linked Capacity Plus system
is used with one or more control stations. Use the same system identifier as
you have specified for the corresponding control stations.
 Use NAI Voice
Select this option to connect to the repeater via NAI (Network Application
Interface) for Voice transfer.
 Use NAI Data (MNIS and DDMS)
Select this option to connect to the repeater via NAI (Network Application
Interface) for Data transfer.
• MNIS
MOTOTRBO Network Interface Service is a Windows application which
acts as a data gateway between the data applications and the radio
system. Data messages are routed through the MNIS.
• DDMS
Device Discovery and Mobility Service is a service for tracking the
presence of radio subscribers in the radio network and transmitting the
data to the server.
3.6.3.1 Advanced Settings
• In the Configuration pane, under the corresponding Repeater, select
Advanced settings.

• In the Advanced Settings pane, specify the following repeater-related


advanced settings:

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Voice Call Hang Time (ms):
 Group Call
This value sets the duration the repeater reserves the channel after the end
of a group call transmission. During this time, only members of the group
that the channel is reserved for can transmit.
 Private Call
This value sets the duration a radio keeps the private call setup after a user
releases the PTT button. This is to avoid setting up the call again each time
a user presses the PTT button to transmit. During this time, other radios can
still transmit since the channel is essentially idle. After the hang timer
expires, the radio transmits using the TX Contact Name parameter specified
for this channel in MOTOTRBO CPS.
 Emergency Call
This value sets the duration the repeater reserves the channel after the end
of an emergency call transmission. During this time, only members of the
Group that the channel is reserved for can transmit.

Note: The values of the above three parameters must be taken


from the corresponding parameter values programmed for
the repeater via MOTOTRBO CPS in General Settings.

 TX Preamble
Enter the value of the TX Preamble. The TX Preamble is a string of bits
added in front of a data or control message (Text Messaging, Location
Messaging, Registration, Radio Check, Private Call, and other message
types) before transmission. The acceptable range is 0 - 8640 ms. The
recommended value is 120 ms.
 TX Timeout
Enter the time, in seconds, to be used as a voice session limit. When the
dispatcher starts any voice session in the Dispatch Console, transmission
will be interrupted after this TX Timeout expires.
 Phone system
From the drop-down list, select the system for phone calls:
• Motorola Phone System
This system uses a special call type with the parameters specified for a
radio unit in MOTOTRBO CPS. The Motorola Phone System is
recommended for IP Site Connect mode to minimize Radio response
time.
• TRBOnet Phone System (TX Interrupt)
This is a phone call system based on the private call type using TX
Interrupt feature. This phone system is available for radio systems with
control stations.
 Allow CSBK Data
Select this option so that GPS data is sent in a single CSBK.

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TRBOnet Agent configuration

Note: This feature is available only when the MNIS Data Service is
enabled for the repeater.

3.6.3.2 Privacy
• In the Configuration pane, under the corresponding Repeater, select Privacy.

• In the Privacy pane, specify the following privacy-related settings:


 Privacy Type
From the drop-down list, select one of the privacy types: None, Basic, or
Enhanced.
 Basic Privacy Key ID
Enter the Privacy Key ID available for the Basic privacy type.
 Enhanced Privacy Keys
Here you add enhanced privacy keys when the Enhanced privacy type is
selected.
• Click Add and specify the required Algorithm, ID, Name, and Value for
the privacy key being added.
 Algorithm
From the drop-down list, select one of the enhanced algorithms if you
are going to use additional encryption.
3.6.3.3 DDMS Service
The DDMS, or Device Discovery and Mobility Service is a service for tracking the
presence of radio subscribers in the radio network and transmitting the data to the
server.
• In the Configuration pane, under the corresponding Repeater, select
DDMS service.

17
• In the DDMS service pane, specify the following DDMS service-related
settings:
 Use DDMS service
Select this option to enable the DDMS service for the server.
 Local Port
Enter the number of the local port to be used on a PC with TRBOnet
Dispatch Software for DDMS service.
 Service IP Address
Enter the IP Address of the PC with the DDMS service installed and running.
 Service port
Enter the service port number.

Note: This value is programmed for a DDMS service via


MOTOTRBO DDMS Administrative Client, in
Interfaces>Watcher Settings>PortWatcher.

 Authentication Port
Enter the authentication server port number.

Note: This value is programmed for a DDMS service via


MOTOTRBO DDMS Administrative Client, in
Interfaces>Authentication Server Settings>
AuthenticationServerPort.

 Redundant services
Here you see the list of redundant DDMS services for failover purposes.
• Click Add and specify the required parameters for the DDMS service
being added.
• Click Test to test if the selected DDMS service is available.
• Use the Up ( ) and Down ( ) buttons to move a selected DDMS
service up and down in the priority list of DDMS services.

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TRBOnet Agent configuration

Advanced Settings
• In the Configuration pane, under DDMS service, select Advanced Settings.

• In the Advanced settings pane, you can specify settings that relate to the
connected DDMS service:
 Radio ID list
Enter a list of the radios to receive data from according to the following
rules:
• To receive data from all radios in the system, leave this box blank.
• To receive data from multiple radios, separate each Radio ID by a
comma, for example, 105,106,111, and so on.
• To receive data from a range of radios, enter the range using the
following example: 105-111.

Note: In the Radio ID list, enter Radio IDs only, without


mentioning Radio Names and/or the word "Radio".

 Events
In the drop-down list, select the events to be monitored.
 Specify external sites
This is the list of sites that is used when the corresponding system has a
MOTOROLA System Bridge to the current Capacity MAX system.
• Click the Add button and add a site by specifying its Site ID and
selecting the appropriate data types (Presence, Voice, and/or Data).
3.6.3.4 MNIS Data Service
The MNIS, or Motorola Network Interface Service, is a Windows application which
acts as a data gateway between the data applications and the radio system. Data
messages are routed through the MNIS.
• In the Configuration pane, under the corresponding Repeater, select
MNIS data service.

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• In the MNIS data service pane, specify the following MNIS data service-
related settings:
 Use Data Gateway
Select this option to enable the MNIS data service for the server.
 Service is on a local host
Select this option if the MNIS data service will be used on the local PC.
 IP Address
Enter the IP Address used by the MNIS to communicate with the PC.

Note: This value is programmed for a MNIS data service via


MOTOTRBO MNIS Configuration Utility, and can be
retrieved from General>Tunnel Network>Tunnel IP Address.

 Control port
Enter the number for the MNIS control port.

Note: This value is programmed for a MNIS data service via


MOTOTRBO MNIS Configuration Utility, in
Advanced>Network>MNIS Control Interface TCP Port.

 MNIS Service
Select this option, and from the drop-down list select the available MNIS
service.
 Redundant services
Here you see the list of redundant MNIS data services for failover purposes.
• Click Add and specify the required parameters for the MNIS data service
being added.
• Click Test to test if the selected MNIS data service is available.
• Use the Up ( ) and Down ( ) buttons to move a selected MNIS data
service up and down in the priority list of MNIS data services.

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TRBOnet Agent configuration

Advanced Settings
• In the Configuration pane, under MNIS data service, select
Advanced Settings.

• In the Advanced settings pane, you can specify settings that relate to the
connected MNIS data service:
 Add network routes to the local Windows routing table
Select this option to allow TRBOnet Agent to add network routes to the
local Windows routing table so that data can be sent to the remote MNIS
data service.
 Add port forwarding rules to the remote MNIS service
Select this option to allow TRBOnet Agent to add forwarding rules to the
remote MNIS data service.
 Send data to group over control port
Select this option so that data will be sent via the specified control port.
 Radio Range
Specify the range of radios to be monitored by the MNIS service.

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3.6.3.5 Slots

Note: The slots are available only when IP Site Connect is selected in the
Repeater pane.

• In the Configuration pane, under the corresponding Repeater, select Slot #1


or Slot #2.

• In the Slot #1 (or Slot #2) pane, specify the following slot-related parameters:
 Name
Enter a name for the slot. This name will be displayed in the Dispatch
Console.
 Messaging Delay
From the drop-down list, select the inter-repeater messaging delay based
on the IP network configuration.
• Normal
The inter-repeater messaging delay is 60 ms.
• High
The inter-repeater messaging delay is 90 ms.
 Use the slot for RX data only (GPS Revert or Data Revert)
Select this option to configure the slot so that it will only receive data, thus
having no transmission capability.
 Use Privacy
Select this option to use Privacy for the slot.

Note: This option is available only if the Basic or Enhanced


Privacy Type have been selected in Repeater's Privacy
settings.

• Privacy Key
From the drop-down list, select the privacy key.

Note: This option is available only if the Enhanced Privacy Type


has been selected in Repeater's Privacy settings).

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 Allow TX interrupt
Select this option to allow interrupting dispatcher transmissions by radios
that are Transmit Interrupt capable.

Note: This feature is available only when the Use NAI Voice
option is cleared in the Repeater pane.

 Always transmit when the PTT is pressed ("Impolite" channel access)


Select this option so that when the PTT button is pressed, the dispatcher
will start transmitting regardless of whether the channel is free or not (that
is any transmission in progress will be interrupted).

Note: This feature is not available in Capacity Plus and Linked


Capacity Plus systems.

 Data Call confirmed


Select this option to enable data packets in data calls (ARS, GPS, and Text
Message) on the current slot to be confirmed.

Note: This feature is available only when both the Use NAI Voice
and Use NAI Data (MNIS and DDMS) options are cleared
in the Repeater pane.

 Private Call Confirmed


Select this option to set Private calls on the current slot as confirmed. By
default, Private calls are unconfirmed.
 Emergency Alarm Ack
Select this option so that the Dispatch Console is allowed to acknowledge
an emergency alarm received via this slot.
 Emergency Call/Alarm Indication
Select this option so that audio and visual indication is given for an
emergency call/emergency alarm received via this slot.
3.6.3.6 Local Slots
While on a local slot, voice or data are not transmitted between sites in IPSC
systems. Due to MOTOTRBO limitations TRBOnet Agent can only receive information
from local slots, but cannot transmit by IP connection to such slots.

Note: Local slots are available only when IP Site Connect is selected, and
the Use NAI Voice option is selected in the Repeater pane.
If the Use NAI Voice option is cleared, local slots will be available
only through dedicated control stations.

• In the Configuration pane, under the corresponding Repeater, select


Local Slots.

23
• In the Local Slots pane, specify the following Local Slot-related settings:
 To add a Local Slot to the system, click Add.
 Select the option in the first column to enable the selected local slot.
 Enter a Name for the local slot. This name will be displayed in the Dispatch
Console.
 Enter the Peer ID of the repeater.

Note: This value can be taken from the repeater's configuration in


MOTOTRBO CPS, in General Settings>Radio ID.

 From the drop-down list, select the Peer Slot.


3.6.3.7 Audio Paths
The Audio Paths are talk paths of the system to make and receive Voice Calls; in
general, they are talk groups. TRBOnet Agent requires that all audio paths of a
Capacity Plus system be registered in its configuration. If an audio path is not
registered, the TRBOnet operator will not be able to receive and transmit to the
corresponding talk group.

Note: Audio paths are available only when Capacity Plus or Linked
Capacity Plus are selected.

• In the Configuration pane, under the corresponding Repeater, select


Audio Paths.

24 TRBOnet Agent – User Guide


TRBOnet Agent configuration

• In the Audio Paths pane, specify the following Audio Path-related settings:
 To add an audio path to the system, click Add.
 Make sure the check box in the first column is selected to make and receive
voice calls from the selected subscriber.
 From the drop-down list, select the Call Type for the audio path. The
available call types are All Call, Group Call, and Private Call.
 Enter the Group ID, which is an ID of the talk group the dispatcher can
make calls to. The Group ID is not applicable for Private Calls and All Calls.
 Enter the Site ID of the site the audio path will belong to in a Linked
Capacity Plus system. Or, leave zero value in this column. In this case, the
Site ID will be displayed as Wide, meaning that the audio path will belong
to all sites in the system.
 To configure the selected audio path, click Configure.
 Specify the desired audio path settings similar to those for a common
repeater slot.
3.6.4 Adding a Capacity MAX System
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add Capacity MAX.
Note that a Capacity Max system can only be integrated with TRBOnet PLUS
software. For more information on how to configure and deploy a Capacity MAX
system, see TRBOnet PLUS MOTOTRBO Capacity MAX Deployment Guide.
3.6.5 Adding a DIMETRA Express system
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add DIMETRA Express.
For more information on how to configure and deploy a DIMETRA Express system,
see TRBOnet DIMETRA Express Deployment Guide.

25
3.6.6 Adding a Control Station
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add Control Station.

• In the Control Station pane, specify the following control station-related


parameters:
 Name
Enter a name for the control station. This name will be displayed in the
Dispatch Console in the Voice Dispatch Radio Interface pane. It will be the
name at the top of the PTT box.
 Radio ID
This is the Radio ID of the radio unit connected as a control station.
(for Capacity Plus and Linked Capacity Plus systems, the maximum value is
65535).

Note: This box is populated automatically once you have


successfully tested the control station by clicking the Test
button.

 IP Address
Enter, or select from the list, the IP Address of the control station network
interface.

Note: This value is can be taken from the radio's configuration in


MOTOTRBO CPS, in Network>Accessory IP.

 Test
Click this button to check the connection to the control station. If the test is
successful, you'll see the information on the control station you are
connected to, such as radio ID, serial number, firmware version, and other
relevant information.

26 TRBOnet Agent – User Guide


TRBOnet Agent configuration

 Mode
From the drop-down list, select the connection mode for the control station
being configured.
 System Identifier
Enter the system identifier with which the control station is used within a
Capacity Plus or Linked Capacity Plus system. Note that the system
identifier should be the same for all control stations used in a (Linked)
Capacity Plus system.
 Use the radio for RX data only (GPS Revert or Data Revert)
Select this option to configure the radio channel so that it will only receive
data, thus having no transmission capability.
 Playback device
From the drop-down list, select the playback device on the PC that will be
used to transfer audio data to the connected control station.
 Recorder device
From the drop-down list, select the recording device on the PC that will be
used to receive audio data from the control station connected via a line-in
jack.
3.6.6.1 Advanced Settings
• In the Configuration pane, under the corresponding Control Station, select
Advanced Settings.

• In the Advanced Settings pane, specify the following control station-related


advanced settings:
 Automatically reset alarm mode
Select this option to reset alarm mode on the control station radio
automatically. It is recommended to enable this option.
 Automatically handle call alert
Select this option to automatically redirect call alerts from the control
station radio to the Dispatch Console.

27
 Emergency Call/Alarm indication
Select this option so that audio and visual indication is given by the control
station radio when an emergency Call/Emergency Alarm is received.
 Use front microphone (for PTT key up)
Select this option to use a remote control of the PTT button via a remote
speaker microphone on the radio.
 Always transmit when the PTT is pressed ("Impolite" channel access)
Select this option so that when the PTT button is pressed, the radio will
start transmitting regardless of whether the channel is free or not (that is
any transmission in progress will be interrupted).
 Use serial port for PTT key up
Select this option to use a remote control of the PTT button via the serial
port of the PC, and select the serial port from the drop-down list.
 TX Timeout
Enter the time, in seconds, to be used as a voice session limit. When a
dispatcher starts any voice session in the Dispatch Console, the ongoing
transmission will be interrupted after this TX Timeout expires.
 Signaling system
From the drop-down list, select the signaling system.
• MDC-1200 signaling is a Motorola data system using audio frequency
shift keying (ASFK) using a 1,200 baud data rate. A general option setting
for the system is to enable or disable an acknowledgement (ACK) data
packet.
• SELECT-5 (5 Tone Signaling System). In the 5 Tone Signaling Systems,
each radio has a unique numeric identity (for example, 12345). To signal
the number 12345, a sequence of 5 tones is sent. Sequences of audible
tones of a very short duration are sent between radios. Most 5 tone
sequences take less than half a second to send. Available for Voice Calls,
Check Radio, Call Alert, and Enable/Disable Radio.
Click the Configure link and specify desired SELECT 5 settings.

• Quick Call I. Using this signaling system, the radio sends a pair of tones
followed by 50 to 1,000 milliseconds of silence and then a second pair of
tones.
Click the Configure link and specify desired Quick Call I settings.

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TRBOnet Agent configuration

• Quick Call II. Using this signaling system, the radio sends a single tone
followed by 50 to 1,000 milliseconds of silence and then a second tone.
Click the Configure link and specify desired Quick Call II settings.
• Quick Call II MOTOTRBO
When this system is selected, the parameters are configured on the radio
unit via the MOTOTRBO CPS.
 Allow CSBK Data
Select this option so that GPS data is sent in a single CSBK.
3.6.6.2 Audio Paths
The Audio Paths are talk paths of the system to make and receive Voice Calls; in
general, they are talk groups. TRBOnet Agent requires that all audio paths of a radio
system be registered in its configuration. If an audio path is not registered, the
TRBOnet operator will not be able to receive and transmit to the corresponding talk
group.

Note: Audio paths are available only when one of the following modes is
selected: Capacity Plus, Linked Capacity Plus, Connect Plus, or
Capacity MAX.

• In the Configuration pane, under the corresponding Control Station, select


Audio Paths.

• In the Audio Paths pane, specify the following Audio Path-related settings:
 To add an audio path to the system, click Add.
 Make sure the check box in the first column is selected to make and receive
voice calls from the selected subscriber.

29
 From the drop-down list, select the Call Type for the audio path. The
available call types are All Call, Group Call, and Private Call.
 Enter the Group ID, which is an ID of the talk group the dispatcher can
make calls to. The Group ID is not applicable for Private Calls and All Calls.
 In the Site column, select either Local or Wide. The value Wide means that
the audio path will be to all sites in the system and not just to the local site.
3.6.7 Adding a TRBOnet Swift Agent
The TRBOnet Swift Agent functions as a gateway to receive and transmit voice and
data.
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add TRBOnet Swift Agent.

• In the TRBOnet Swift Agent pane, specify the following Swift Agent-related
parameters:
 Name
Enter a name for the Swift Agent. This name will be displayed in the
Dispatch Console.
 Radio ID
This is the Radio ID of the control station connected to the Swift Agent.
(for Capacity Plus and Linked Capacity Plus systems, the maximum value is
65535).

Note: This box is populated automatically once you have


successfully tested the Swift Agent by clicking the Test
button.

 IP Address
Enter the IP Address of the Swift Agent network interface.
 Port
Enter the port number of the Swift Agent connection (8002, by default).

30 TRBOnet Agent – User Guide


TRBOnet Agent configuration

 TRBOnet Local Port


Enter the local port number that will be used by TRBOnet Agent to establish
a connection to the TRBOnet Swift Agent. Use unique port numbers for
each swift agent connection if there are several swift agents connected.
 Test
Click this button to check the connection to the Swift Agent. If the test is
successful, you'll see the information on the Swift Agent you are connected
to, such as Serial number, Firmware version, and other relevant information.
 Mode
From the drop-down list, select the connection mode for the Swift Agent
being configured.
 System Identifier
Enter the system identifier if the control station is used with a Capacity Plus
or Linked Capacity Plus system. Note that the system identifier should be
the same for all control stations used in the radio system.
 Use the radio for RX data only (GPS Revert or Data Revert)
Select this option to configure the radio channel so that it will only receive
data, thus having no transmission capability.
 VoIP port
Enter the port number for audio communications (4000, by default).

Note: This setting is used for older firmware versions of TRBOnet


Swift Agent.

 Audio Format
From the drop-down list, select the format to transmit audio data.
3.6.7.1 Advanced Settings
• In the Configuration pane, under the corresponding TRBOnet Swift Agent,
select Advanced Settings.

• In the Advanced Settings pane, specify the following Swift Agent-related


advanced settings:

31
 Automatically reset alarm mode
Select this option to reset alarm mode on the control station radio
automatically. It is recommended to enable this option.
 Emergency Call/Alarm indication
Select this option so that audio and visual indication is given by the Control
Station radio when an Emergency Call/Emergency Alarm is received.
 Always transmit when the PTT is pressed ("Impolite" channel access)
Select this option so that that when the PTT button is pressed, the radio will
start transmitting regardless of whether the channel is free or not (that is
any transmission in progress will be interrupted).

Note: This feature is not available in Capacity Plus and Linked


Capacity Plus systems.

 TX Timeout
Enter the time, in seconds, to be used as a voice session limit. When a
dispatcher starts any voice session in the Dispatch Console, transmission
will be interrupted after this TX Timeout expires.
 PTT Mode
From the drop-down list, select the mode of pressing the PTT on the radio.
 Signaling system
From the drop-down list, select the signaling system.
• MDC-1200 signaling is a Motorola data system using audio frequency
shift keying (ASFK) using a 1,200 baud data rate. A general option is to
enable or disable an acknowledgement (ACK) data packet.
• SELECT-5 (5 Tone Signaling System). In the 5 Tone Signaling Systems,
each radio has a unique numeric identity (for example, 12345). To signal
the number 12345, a sequence of 5 tones is sent. Sequences of audible
tones of a very short duration are sent between radios. Most 5 tone
sequences take less than half a second to send. Available for Voice Calls,
Check Radio, Call Alert, and Enable/Disable Radio.
Click the Configure link and specify desired SELECT 5 settings.
• Quick Call I. Using this signaling system, the radio sends a pair of tones
followed by 50 to 1,000 milliseconds of silence and then a second pair of
tones.
Click the Configure link and specify desired Quick Call I settings.
• Quick Call II. Using this signaling system, the radio sends a single tone
followed by 50 to 1,000 milliseconds of silence and then a second tone.
Click the Configure link and specify desired Quick Call II settings.
• Quick Call II MOTOTRBO
When this system is selected, the parameters are configured for the
radio units via the MOTOTRBO CPS.

32 TRBOnet Agent – User Guide


TRBOnet Agent configuration

3.6.7.2 Redundancy
A Redundant TRBOnet Swift Agent will be used when a connection to the Main
TRBOnet Swift Agent is lost.
• In the Configuration pane, under the corresponding TRBOnet Swift Agent,
select Redundancy.

• In the Redundancy pane, specify the following Redundant Agent-related


settings:
 Click Add and specify the desired parameters for the Redundant Agent
being added.
 IP Address
Enter the IP Address of the Swift Agent that will be used as a Redundant
Swift Agent.
 Port
Enter the port number that will be used for connections between the server
and the Redundant Swift Agent (8002, by default).
 Click Test to check the connection to the Redundant Swift Agent.
If the test is successful, you'll see the information on the Swift Agent you
are connected to, such as Serial number, Firmware version, and other
relevant information.
 Local Port
Enter the port number that will be used for connections from the
Redundant Swift Agent. The value 0 (default) means that a random port will
be used.
3.6.8 Adding an XRC Controller
The XRC Controller is a site controller that provides a channel for transferring data
between sites and managing data flow.
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add XRC-9000 Controller.

33
• In the Controller pane, specify the following XRC controller-related
parameters:
 Name
Enter a name for the XRC controller. This name will be displayed in the
Dispatch Console.
 IP Address
Enter the IP Address of the XRC controller network interface.
 Click Test to check the connection to the controller.
 System Identifier
Enter the system identifier. Note that the system identifier should be the
same through all the controllers in a Connect Plus system.
3.6.8.1 Services
• In the Configuration pane, under the corresponding XRC Controller, select
Services.

• In the Services pane, specify the following XRC controller-related services:

34 TRBOnet Agent – User Guide


TRBOnet Agent configuration

 Automatic Registration service (ARS) provides an automated data


application registration for the radio. When the radio powers up, it
automatically registers with the server. This feature is used with data
applications, that is any data traffic on this channel is associated with an
application server, such as MOTOTRBO Text Messaging or MOTOTRBO
Location Service. This option is selected by default and cannot be cleared.
• Controller port
Enter the controller's port number for ARS service (4005, by default).
• Local port
Enter the local port of the PC with TRBOnet Dispatch Software. The value
0 (default) means that a random port will be used.
 Location service (GPS)
Select this option to enable Location service on the controller. The radio can
send its coordinates when it is in Global Positioning coverage area.
• Controller port
Enter the controller's port number for Location service (4001, by default).
• Local port
Enter the local port of the PC with TRBOnet Dispatch Software (4001, by
default).
• Use adaptive GPS trigger
Select this option to use the adaptive GPS polling interval.
 Text Messaging service (TMS)
Select this option to enable text message transmission on the controller.
• Port
Enter the controller's port number for Text Messaging service (4007, by
default).
• Local port
Enter the local port of the PC with TRBOnet Dispatch Software (4007, by
default).
• Dispatcher ID
Enter the Dispatcher ID. The Dispatcher ID should belong to TRBOnet
Server account in a Connect Plus system.
 Multi Gate Connection
Select this option to use a multi-gate connection and enter the
corresponding Subscribe ID.
3.6.8.2 Advanced Settings
• In the Configuration pane, under the corresponding XRC Controller, select
Advanced Settings.

35
• In the Advanced Settings pane, specify the following XRC controller-related
services:
 Radio ID list
Enter a list of the radios to receive data from according to the following
rules:
• To receive data from all radios in the system, leave this box blank.
• To receive data from multiple radios, separate each Radio ID by a
comma, for example, 105,106,111, and so on.
• To receive data from a range of radios, enter the range using the
following example: 105-111.

Note: In the Radio ID list, enter Radio IDs only, without


mentioning Radio Names and/or the word "Radio".

 Specify external sites


This is the list of Connect Plus sites that is used when the corresponding
Connect Plus system has a MOTOROLA System Bridge to the current
Capacity MAX system.
• Click the Add button and add a site by specifying its Site ID and
selecting the appropriate data types (Presence, Voice, and/or Data).
3.6.8.3 Redundancy
A redundant XRC controller will be used when a connection to the main XRC
controller is lost.
• In the Configuration pane, under the corresponding XRC Controller, select
Redundancy.

36 TRBOnet Agent – User Guide


TRBOnet Agent configuration

• In the Redundancy pane, specify the following redundant XRC controller-


related settings:
 Click Add and specify the desired parameters for the redundant XRC
controller being added.
• IP Address
Enter the IP Address of the XRC controller that will be used as a
redundant XRC controller.
• Controller Port
Enter the port number of the redundant XRC controller for incoming
connections (4005, by default).
• Click Test to check the connection to the redundant XRC Controller.
If the test is successful, you'll see the information on the XRC controller
you are connected to, such as serial number, firmware version, and other
relevant information.
• Local Port
Enter the port number that will be used for incoming connections from
the redundant XRC controller. The value 0 (default) means that a random
port will be used.
3.6.9 Adding an XRT Controller
The XRT controller functions as a voice gateway connected to each XRC controller in
a Connect Plus system.
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add XRT-9000 Controller.

37
• In the Controller pane, specify the following XRT Controller-related
parameters:
 System Name
Enter a name for the XRT Controller. This name will be displayed in the
Dispatch Console.
 Radio ID
Enter the individual virtual radio ID. The virtual Radio ID is required to do
the following:
• Make all types of voice calls from XRT Controller to radios, dispatchers
and groups.
• Send commands (for example, Remote Monitor).
 Start Local Port
Enter the local port of the PC with TRBOnet Agent. The value 0 (default)
means that a random port will be used.
XRT Controller Info:
 Controller IP Address
Enter the IP Address of the XRT controller network interface.
 Controller TCP Port
Enter the port number of the XRT controller to be used for connections via
TCP (10001, by default).
 Click Test to check the connection to the XRT controller.
 User Name
Enter the user name. For the user name, refer to the XRT controller
configuration.
 Password
Enter the password for the user. For the password, refer to the XRT
controller configuration.

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TRBOnet Agent configuration

Note: The user name and password should belong to the same
TRBOnet Connect Plus account and be appropriately
configured.

 System Identifier
Enter the system identifier. Note that the system identifier should be the
same through all the controllers in a Connect Plus system.
 Monitor Voice sessions (without audio)
This is the Billing feature. Select this option to monitor only PTT press
events.
3.6.9.1 Privacy
• In the Configuration pane, under the corresponding XRT Controller, select
Privacy.

• In the Privacy pane, specify the following Privacy-related settings:


 Privacy Type
From the drop-down list, select one of the privacy types: None, Basic, or
Enhanced.
 Basic Privacy Key ID
Enter the Privacy Key ID available for the Basic privacy type.
 Enhanced Privacy Keys
Here you add enhanced privacy keys when the Enhanced privacy type is
selected.
• Click Add and specify the required Algorithm, ID, Name, and Value for
the privacy key being added.
 Algorithm
From the drop-down list, select one of the enhanced algorithms if you
are going to use additional encryption.

39
3.6.9.2 Data Path
The Data Paths are used to transmit data in a Connect Plus system.
• In the Configuration pane, under the corresponding XRT Controller, select
Data Path.

• In the Data Path pane, specify the following data path-related settings:
 Data Service
From the drop-down list, select the data service to be used to transfer data.
 Radio ID
Enter the Radio ID of the data service.
3.6.9.3 Audio Paths
The Audio Paths are talk paths of the system to make and receive voice calls; in
general, they are talk groups. TRBOnet Agent requires that all audio paths of a
Connect Plus system be registered in its configuration. If an audio path is not
registered, the TRBOnet operator will not be able to receive and transmit to the
corresponding talk group.
• In the Configuration pane, under the corresponding XRT Controller, select
Audio Paths.

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TRBOnet Agent configuration

• In the Audio Paths pane, specify the following Audio Path-related settings:
 To add an Audio Path to the system, click Add.
 Make sure the check box in the first column is selected to make and receive
Voice Calls from the selected subscriber.
 From the drop-down list, select the Call Type for the audio path. The
available call types are All Call, Group Call, and Private Call.
 Enter the Source ID for Private Calls. In general, this is TRBOnet’s Radio ID.
If more than one Radio ID is specified in a Connect Plus system (for
example, for different dispatchers), the corresponding talk paths should be
added for all of them.
 Enter the Target ID for Group Calls. This is the Radio ID of the talk group to
make a call to. The Target ID is not applicable for Private Calls and All Calls.
3.6.9.4 Redundancy
A Redundant XRT Controller will be used when a connection to the Main XRT
Controller is lost.
• In the Configuration pane, under the corresponding XRT Controller, select
Redundancy.

41
• In the Redundancy pane, specify the following Redundant XRT Controller-
related settings:
 Click Add and specify the desired parameters for the Redundant XRT
Controller being added.
 Controller IP Address
Enter the IP Address of the XRT Controller that will be used as a Redundant
XRT Controller.
 Controller TCP Port
Enter the port number of the Redundant XRT Controller to be used for
connections via TCP (10001, by default).
 Start Local Port
Enter the local port of the PC with TRBOnet Dispatch Software. The value 0
(default) means that a random port will be used.
 Click Test to check the connection to the Redundant XRT Controller.
If the test is successful, you'll see the information on the XRT Controller you
are connected to, such as Serial number, Firmware version, and other
relevant information.
3.6.10 Adding a Selex Repeater
The Selex repeater is configured as a stand-alone repeater which supports
connections to MOTOTRBO™ radios to transmit voice and data in digital, analog,
and mixed modes.
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add SELEX Repeater.

42 TRBOnet Agent – User Guide


TRBOnet Agent configuration

• In the Selex pane, specify the following Selex Repeater-related parameters:


 Name
Enter a name for the Selex Repeater. This name will be displayed in the
Dispatch Console.
 Radio ID
Enter the Radio ID for the Selex Repeater (for Capacity Plus systems, the
maximum value is 65535).
The Radio ID is an individual ID that uniquely identifies the radio. This ID is
used by other calling radios when addressing the radio, for instance, when
making a private call or sending a text message.
 Repeater Mode
From the drop-down list, select the mode. The available modes are Digital,
Analog, Mixed, and Tier III.
3.6.10.1 Advanced Settings
• In the Configuration pane, under the corresponding Selex, select Advanced
Settings.

43
• In the Advanced Settings pane, specify the following Selex Repeater-related
advanced settings:
 Keep Alive Interval
Enter the time interval, in seconds, for TRBOnet Agent to check the
connection to the Selex repeater (10, be default).
 TX Timeout
Enter the time, in seconds, to be used as a voice session limit. When a
Dispatcher starts any Voice Session in the Dispatch Console, transmission
will be interrupted after this TX Timeout expires (60, be default).
3.6.10.2 Slots
The Selex repeater has two available slots (in Digital or Mixed mode) to transmit
voice and data.
• In the Configuration pane, under the corresponding Selex, select Slot #1 or
Slot #2.

• In the Slot #1 (or Slot #2) pane, specify the following slot-related parameters:
 Name
Enter a name for the slot. This name will be displayed in the Dispatch
Console.
 TRBOnet IP Address
Enter the IP Address of the PC with TRBOnet Dispatch Software. Enter the
Port number (6080, by default).
 SELEX IP Address
Enter the IP Address of the Selex Repeater (refer to the repeater
configuration). Enter the Port number (6080, by default).
 Click Test to check the connection to the repeater.
 Use the gateway for RX data only (GPS Revert or Data Revert)
Select this option to configure the channel so that it will only receive data,
thus having no transmission capability.

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TRBOnet Agent configuration

 Use Encryption
Select this option to encrypt voice and data traffic over IP.
 Always transmit when the PTT is pressed ("Impolite" channel access)
Select this option so that that when the PTT button is pressed, the radio will
start transmitting regardless of whether the channel is free or not (that is
any transmission in progress will be interrupted).

Note: This feature is not available in Capacity Plus and Linked


Capacity Plus systems.

 Data Call Confirmed


Select this option to enable individual packets in data calls (ARS, GPS, and
Text Message) on the current slot to be confirmed.
 Private Call Confirmed
Select this option to set Private calls on the current slot as confirmed.
3.6.10.3 Tier III and Audio Paths
The Selex repeater can be used in a Tier III mode. To configure this mode, do the
following:
• While in the Selex pane, select Tier III from the Repeater Mode drop-down
list.
• In the Configuration pane, under the corresponding Selex, select Tier III.

• In the Tier III pane, specify the following Tier III-related parameters:
 Use Encryption
Select this option to encrypt voice and data traffic over IP.
 Always transmit when the PTT is pressed ("Impolite" channel access)
Select this option so that that when the PTT button is pressed, the radio will
start transmitting regardless of whether the channel is free or not (that is
any transmission in progress will be interrupted).

45
Note: This feature is not available in Capacity Plus and Linked
Capacity Plus systems.

 To configure Audio Paths:


• In the Configuration pane, under the corresponding Selex, select
Audio Paths.

Note: Make sure the Tier III mode has been selected as a
Repeater Mode for the Selex repeater.

• In the Audio Paths pane, specify the following Audio Path-related settings:
 To add an Audio Path to the system, click Add.
 Make sure the check box in the first column is selected to make and receive
Voice Calls from the selected subscriber.
 From the drop-down list, select the Call Type for the audio path. The
available call types are All Call, Group Call, and Private Call.
 Enter the Group ID, which is a radio ID of the talk group to make a call to.
The Group ID is not applicable for Private Calls and All Calls.
3.6.10.4 Analog channel
The Selex repeater can also use the Analog channel.
• In the Configuration pane, under the corresponding Selex, select Analog.

Note: Make sure the Analog or Mixed mode have been selected
as a Repeater Mode for the Selex repeater.

46 TRBOnet Agent – User Guide


TRBOnet Agent configuration

• In the Analog pane, specify the following Analog channel-related settings:


 Name
Enter a name for the Selex repeater in the analog mode. This name will be
displayed in the Dispatch Console.
 TRBOnet IP Address
Enter the IP Address of the PC with TRBOnet Dispatch Software. Enter the
Port number (6080, by default).
 SELEX IP Address
Enter the IP Address of the Selex Repeater (refer to the repeater
configuration). Enter the Port number (6080, by default).
 Click Test to check the connection to the repeater.
 Always transmit when the PTT is pressed ("Impolite" channel access)
Select this option so that when the PTT button is pressed, the radio will
start transmitting regardless of whether the channel is free or not (that is
any transmission in progress will be interrupted).

Note: This feature is not available in Capacity Plus and Linked


Capacity Plus systems.

3.6.11 Adding a Kairos Repeater


The Radio Activity Kairos repeater is configured as a stand-alone repeater which
supports connections to MOTOTRBO™ radios to transmit voice and data in digital,
analog, and mixed modes.
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add KAIROS Repeater.

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• In the Kairos pane, specify the following repeater-related parameters:
 Name
Enter a name for the Kairos repeater. This name will be displayed in the
Dispatch Console.
 IP Address
Enter the IP Address of the Kairos repeater network interface.
 User Name
Enter the user name. For the user name, refer to the Kairos repeater
configuration.
 Password
Enter the password for the user. For the password, refer to the Kairos
repeater configuration.
 Radio ID
Enter the Radio ID, which is a gateway for voice and data. The Radio ID
must be unique in the radio system.
 Repeater Mode
From the drop-down list, select the mode. The available modes are Digital,
Analog, and Mixed.
3.6.11.1 Advanced Settings
• In the Configuration pane, under the corresponding Kairos, select Advanced
Settings.

48 TRBOnet Agent – User Guide


TRBOnet Agent configuration

• In the Advanced Settings pane, specify the following Kairos Repeater-related


advanced settings:
 Keep Alive Interval
Enter the time interval, in seconds, for TRBOnet Agent to check the
connection to the Kairos repeater (10, be default).
 TX Timeout
Enter the time, in seconds, to be used as a voice session limit. When a
Dispatcher starts any Voice Session in the Dispatch Console, transmission
will be interrupted after this TX Timeout expires (60, be default).
Voice Call Hang Time (ms):
 Group Call
This value sets the duration the repeater reserves the channel after the end
of a group call transmission. During this time, only members of the group
that the channel is reserved for can transmit.
 Private Call
This value sets the duration a radio keeps the private call setup after a user
releases the PTT button. This is to avoid setting up the call again each time
a user presses the PTT button to transmit. During this time, other radios can
still transmit since the channel is essentially idle. After the hang timer
expires, the radio transmits using the TX Contact Name parameter specified
for this channel in MOTOTRBO CPS.
 Emergency Call
This value sets the duration the repeater reserves the channel after the end
of an emergency call transmission. During this time, only members of the
Group that the channel is reserved for can transmit.
3.6.11.2 Slots
The Kairos repeater has two digital slots (in Digital mode) and one analog slot (in
Mixed or Analog mode) to transmit voice and data.
• In the Configuration pane, under the corresponding Kairos, select Slot #1 or
Slot #2 (or Analog, if you have selected Mixed or Analog mode).

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• In the Slot #1 (or Slot #2) pane, specify the following slot-related parameters:
 Name
Enter a name for the slot. This name will be displayed in the Dispatch
Console.
 Audio Codec
From the drop-down list, select the audio codec to be used to compress the
audio files.
 Audio port KAIROS/ Audio port TRBOnet
Enter the port numbers to be used for KAIROS/TRBOnet audio ports.
 Data port KAIROS/ Data port TRBOnet
Enter the port numbers to be used for KAIROS/TRBOnet data ports.

Note: Use the matching port numbers for KAIROS and TRBOnet.
The default audio and data port numbers are 40000 and
40001 for Digital slot 1, 40002 and 40003 for Digital slot 2,
and 40004 and 40005 for the Analog slot.

3.6.12 Adding a Wave Controller


Before creating a connection to the Wave controller, make sure the Wave server is
configured to allow 3rd party applications to connect with a Neocom Software-
specified license key.
• In the Digital Systems pane, click Add.
Or, in the Configuration pane, right-click Digital Systems.
• In the drop-down menu, click Add WAVE Controller.

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TRBOnet Agent configuration

• In the Wave Controller pane, specify the following Wave controller-related


parameters:
 Name
Enter a name for the Wave controller. This name will be displayed in the
Dispatch Console.
 Use proxy for connection
Select this option to use a proxy server to connect to the Wave controller.
 Controller IP Address
Enter, or select from the list, the IP Address of the Wave controller.
 Controller Port
Enter the port number of the Wave controller.
 Local Port
Enter the local port number that will be used by TRBOnet Agent to establish
a connection to the Wave controller.
 User Name
Enter the user name. For the user name, refer to the Wave server
configuration.
 Password
Enter the password for the user. For the password, refer to the Wave server
configuration.
 Profile
From the drop-down list, select the profile to be used on the Wave server.
 Test
Click this button to check the connection to the Wave controller.

3.7 Analog Control Stations


TRBOnet Dispatch Software allows using analog radios as control stations.
• In the Configuration pane, select Analog Control Stations.
• In the Analog Control Stations pane, select Enable Analog Control Stations.

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3.7.1 Adding an Analog Control Station
• In the Analog Control Stations pane, click Add.

• In the Control Station pane, specify the following Analog Control Station-
related settings:
 Name
Enter a name for the analog control station. This name will be displayed in
the Dispatch Console.
 Playback device
From the drop-down list, select the playback device on the PC that the
control station is connected to.
 Recorder device
From the drop-down list, select the recording device on the PC that the
control station is connected to.

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TRBOnet Agent configuration

 Serial port
From the drop-down list, select the serial port the control station is
connected to on the PC.
 Always transmit when the PTT is pressed ("Impolite" channel access) -
Select this option so that when the PTT button is pressed, the radio will
start transmitting regardless of whether the channel is free or not (that is
any transmission in progress will be interrupted).

Note: This feature is not available in Capacity Plus and Linked


Capacity Plus systems.

 TX Timeout
Enter the time, in seconds, to be used as a voice session limit. When a
Dispatcher starts any voice session in the Dispatch Console, transmission
will be interrupted after this TX Timeout expires.
 Mic delay time
Enter the time, in milliseconds, to be used as a delay time interval between
pushing the PTT and starting voice communication.
 Extended protocol
From the drop-down-list, select either None, if your radio does not support
the extended protocol, or IC-F1721D v1.01 if the radio supports the
extended protocol.
 Signaling System
From the drop-down-list, select the signaling system (Quick Call I or
Quick Call II). Click the Configure link and specify desired Quick Call
settings. Selecting the signaling system is available only if None is selected
in the Extended Protocol list.
3.7.1.1 Serial Port

Note: The serial port settings are available only when the
extended protocol IC-F1721D v1.01 is selected for the
analog control station.

• In the Configuration pane, under the corresponding Control Station, select


Serial Port.

53
• In the Serial Port pane, specify the same serial port settings as those on the
radio device connected to the serial port.

54 TRBOnet Agent – User Guide


TRBOnet Server configuration

4 TRBOnet Server configuration


This section describes how to connect TRBOnet Agent to TRBOnet Server.
To start TRBOnet Server, click the corresponding shortcut on the desktop,
or click Start > All Programs > Neocom Software > TRBOnet Server x.x
• In the Configuration pane, select Remote Agents.

• In the Remote Agents pane, click Add.

 In the Agent pane, specify the following parameters:


• Agent Name
Enter a name for the remote agent. This name will be displayed in the
Dispatch Console.
• IP Address
Enter the IP address of the agent.

Note: If both TRBOnet Server and Agent are installed on the same
PC, then select 127.0.0.1 (Loopback Pseudo-Interface).

55
• Port
Enter the local port number that will be used by TRBOnet Server to
accept connections from the remote agent.
• Click Test to check the connection to the remote agent.
• Use all services
Choose this option so that all available services will be used on the
remote agent.
• Use only specified services
Choose this option and click the Load services from agent link to load
services available on the remote agent.
4.1.1 Redundancy
A Redundant remote agent will be used when a connection to the Main remote
agent fails.
• In the Configuration pane, under the corresponding Agent, select
Redundancy.

• In the Redundancy pane, click Add.

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TRBOnet Server configuration

• In the Remote Agent dialog box, specify the following parameters:


• Agent Name
Enter a name of the redundant remote agent.
• IP Address
Enter the IP address of the redundant remote agent.
• Port
Enter the local port number that will be used by TRBOnet Server to
accept connections from the redundant remote agent.
• Click Test to check the connection to the redundant remote agent.
• Use all services
Choose this option so that all available services will be used on the
redundant remote agent.
• Use only specified services
Choose this option and click the Load services from agent link to load
services available on redundant the remote agent.
• Click OK to add a redundant remote agent to the system.

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