Professional Documents
Culture Documents
Business Plan
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Signature
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Name
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Date
TABLE OF
CONTENTS
5 EXECUTIVE SUMMARY
8 COMPANY SUMMARY
9 START-UP SUMMARY
13 PRODUCTS
14 MARKET ANALYSIS
16 SWOT ANALYSIS
18 MARKETING STRATEGY
19 MANAGEMENT SUMMARY
20 FINANCIAL PLAN
30 APPENDIX
EXECUTIVE SUMMARY
Campshill Limited is Start-up Company based in London, England that provides digital and web
services solutions to local businesses. Our passionate team has helped various clients reach a larger
audience with substantial business growth. We are constantly reinventing the traditional marketing
methods by targeting key customer profiles and adding value to our client's overall business
strategy.
Our service portfolio includes website design, mobile app development and search engine
optimization. The company was founded by Mosammat Asma Akhter in the year _______. Given the
experience and expertise of the founding team in both commercial Web development and business
to business sales, Campshill Limited can offer a unique and superior service to small business
owners - particularly in the restaurant sector in comparison to what is currently available.
The purpose of this business plan is to develop a blueprint of the company's vision and strategy and
then use this plan to as a guide to develop and grow the business. This business plan will also be
used to align the various elements of the company to create a coherent system of sustainable
customer satisfaction and profitability.
It also provides a step-by-step plan for the business establishing favorable sales numbers, gross
margin and profitability. This plan includes chapters on the company structure, services, market
focus, action plans, management team and financial plan.
Page 5
FINANCIAL HIGHLIGHTS
SALES
£125,000
£100,000
£75,000
£50,000
£25,000
£0
Year 1 Year 2 Year 3
EXPENSES
£80,000
£60,000
£40,000
£20,000
£0
Year 1 Year 2 Year 3
PROFITS
£40,000
£30,000
£20,000
£10,000
£0
Year 1 Year 2 Year 3
Page 6
EXECUTIVE SUMMARY
OBJECTIVES
Our business strategy will revolve around the need to provide quality digital related services to our various target customers. This shall be
undertaken through the establishment of a professional team and the provision of quality, custom-designed services, catering to the client's
particular needs.
MISSION
Campshill Limited mission is to provide the customer with creative and practical digital systems and visual communication
services. We exist to attract and maintain customers. When we adhere to this maxim, everything else will fall into place.
Our services will exceed the expectations of our customers.
KEYS TO SUCCESS
Keys to success for Campshill Limited will include:
Excellence in fulfilling the promise: completely confidential, reliable, trustworthy expertise, and service(s) through the provision of an
uncompromising service. This dictates that we have the latest technology, hardware, software, and well-trained personnel so as to
deliver this promise.
Timely response to clients': we cannot afford to delay our clients for whatever reason, as this will have a negative bearing on our image,
reputation, and future business. We need to be continually communicating with the client, ensuring we provide needs-based solutions.
Skill and depth of knowledge: Considering the nature of our services the skill and depth of knowledge of our personnel is of utmost
importance in determining the provision of the service(s) to the end-users.
Clear product and marketing positioning: Not wanting to be associated with the numerous vendors on the market, we intend to
aggressively market our business and the services we provide in order to be at the top of our clients' minds.
Quality: getting the job done right the first time, offering 100% guarantee.
Relationships: developing loyal repeat customers
Professionalism: provide value for money proposition
Creativity
Practical insight
COMPANY SUMMARY
COMPANY SUMMARY
Campshill Limited - trading as SMEUK, is a start-up digital and web services provider based in London, United Kingdom.
The firm serves small- to medium-sized reaturants with its digital services. We will build the necessary infrastructure to
quickly and efficiently respond to customers' digital needs, guaranteeing speedy, friendly, competent, and cost-effective
technical support.
COMPANY OWNERSHIP
Campshill is registered as a Limited Liability Company, privately owned by its principal operator. The
Company's registration number is 12641416.
COMPANY VALUES
Campshill Limited is committed to the fair and ethical treatment of employees and stakeholders. This shall be undertaken through
implementation of the following company values:
We intend to be a responsible corporate citizen, fulfilling our obligations as an integral member of society. Our business decisions will
give appropriate weight and consideration to social and environmental impacts.
We intend to provide products and services of uncompromising quality.
We intend to seek mutually beneficial and enduring relationships in all the commitments that we make, ensuring that they are
straightforward and honest. Our communication will be open and accurate, both internally and externally.
We will intend to uphold all the above company values, promoting our employees to do likewise.
Page 8
START-UP SUMMARY
Campshill Limited start-up costs are listed below. Successful operation and building a loyal customer base will allow
Campshill Limited to be self sufficient and profitable in year one. Start-up costs will be financed through a combination of
owner investment, short term loans and lines of credit, and long-term borrowing.
The start-up costs are shown in the following table and illustration.
Start-up Expenses
Rent £300
Marketing £2,000
Postage £1,000
Printing £800
Hiring £350
Utilities £200
Android £2,000
iOS £2,000
Other £3,000
Start-up Assets £0
Cash Required £0
£30,000
£20,000
£10,000
£0
Expenses Assets Investment Loans
PRODUCTS & SERVICES
Campshill Limited is the one stop shop for local restaurants to have an online presence. We aim to help various
businesses to go online with attractive designs and customer centric design approach. Our passionate team has helped
various clients reach a larger global audience with substantial business growth. We are constantly reinventing the
traditional marketing methods by targeting key customer profiles adding value to client's overall business strategy.
The pricing of the projects are typically estimated as a project based cost. The project cost will be estimated by the
approximate number of hours needed to complete the project.
SERVICES DESCRIPTION
eCommerce
We provide the smoothest ecommerce applications designs at the most affordable costs. We have a huge experience with
several payment gateways which accepts all the major form of transactions. All our applications are 100% secured and
easy to use.
The engagement mode for the B2B services would be through sales team. The sales team will aggressively track
prospective clients and sell the services provided for businesses. The engagement mode for B2C products would be
restaurants of Indian and Bangladesh origin backed by the database which will act as the repository for all their products.
The retail customers can have access via a yearly subscription or pay per download mode. The repository would also have
some freebies for promotional initiatives.
MARKET ANALYSIS
Campshill Limited will be targeting small- to medium-sized companies. What these companies have in common is they
have started as a small company with a good idea and have grown into a larger, more mature company that must now
decide if they are going to maintain the current business strategy, or reinvigorate the company, employ professional
service providers, and move to the next level.
MARKET SEGMENTATION
The UK ethnic restaurants and takeaways market was worth £12.6 billion in 2019. 'Indian food is a £4.5 billion industry in Britain, accounting
for two-thirds of all eating out' (Geraldine Bedell, May2004). This modern evolved Indian Cuisine in London has sparkled since the time
when Tamarind and Zaika, Indian restaurants in London, were awarded the Michelin star.
Campshill Limited will offer its services predominantly to restaurants of Indian and Bangladeshi origin:
These companies started with a valuable concept and leveraged their original grassroots visual communication elements. Now that they
have matured into a larger company, they can no longer rely on the original grassroots corporate identity. These companies are in need of a
professional firm like Campshill Limited to expand their identity and take them to their next level of growth
Client referral: A lot of business is derived through referrals. Some of the referrals will come through the Chamber of Commerce, other
key stake holders within our target market and some of the referrals will come from customers. Recognizing that referrals will be a good
source of new customers, Campshill Limited will be in constant contact with key stake holders. In addition to being in contact with them,
the Company will investigate the possibility of doing a small project pro bono. This will be done to let the necessary key stake holders
view an example of Campshill Limited's work. It will also provide a reason for the key stake holders/associations to recommend
Campshill Limited. We will work very hard to satisfy all our customers by ensuring that we exceeds their expectations, this will increase
the likelihood that we will receive referrals from satisfied customers.
Targeted customer acquisition. This is the researching and strategic formulation to attract a chosen company to become a customer.
We will put together a list of 20-30 companies that would be excellent customers. Once these companies have been identified, we will
devise a strategy to target these companies as customers by initially determining what value Campshill Limited can offer them.
Eventually, the goal is to be able to meet with the decision maker of the company and present them with a portfolio of Campshill Limited
past work as well as the proposed value Campshill Limited can offer them.
Page 14
MARKET ANALYSIS
Companies in the web development and service industry vary with size and nature of services. Campshill Limited will
provide a unique alternative that the existing providers do not have. The bigger web development firms ignore our target
market making it unique. We will start with this market before moving to attract the larger businesses with our unique
services.
Customers choose digital and web service provider services based on reputation, previous experience, and price. They may choose to
return to a mediocre provider with whom they're familiar, rather than try out a new unknown company about whom they've heard nothing.
Establishing our brand identity and a great reputation in the first few months is critical to our success. Once we have broken in to the local
market, our great service will turn new clients into permanent clients.
Our services will be second to none and our prices will be very reasonable for the high quality service we offer. By providing superior
service, word of mouth alone will bring in many new clients. The satisfaction our consumers find will keep them coming back.
Campshill Limited intends to win and maintain customers by providing services that add value, safety, and are supported by well-trained
professional team with commercial expertise. This is important to the successful implementation of our overall strategy and the need to
ensure that all divisions and functions in the organization are working harmoniously towards attainment of the goals and objectives.
Our marketing strategy emphasizes focus. The target customers will include key decision-makers for the related business, who often buy or
recommend on behalf of the whole organization.
We intend to initially build image and awareness through consistency and distinctiveness in our product and service provision.
We intend to focus on delivering quality services that produce good referrals, which can then generate revenue. We intend to have a
heavy personal selling component, supported by regular advertising we will always be active in our personal relationships with clients
and strategic allies, keeping abreast of their needs and wants.
We are focusing advertising on several key media.
We intend to achieve growth by creating a more enthusiastic customer culture than that of our competitors. The strategy is to grow the
business by nurturing customers, differentiating the service offering through service and staff behavior.
Through the implementation of a fair, effective, and competitive remuneration policy we intend to optimize our human resource output and
advancement. We need the right people in the right place at the right time if we are to ensure optimum growth. We intend to develop our
team so that our people can grow as the company grows a mutually beneficial relationship.
Consistent analysis of business processes and the realization of cost savings at all levels will sustain satisfying conditions for clients. The
strategy aims to present the company in the highly competitive online marketing field as service-oriented right from the start so as to
increase its chances of being recommended by satisfied clients. The company's professional services will ensure it is not forgotten by its
clients and can serve their needs over a longer period.
SWOT ANALYSIS
SWOT ANALYSIS
The following SWOT analysis captures the key strengths and weaknesses within the company, and
describes the opportunities and threats facing Campshill Limited.
S market
Limited start-up costs
W Limited start-up capital
Limited flexibility in pricing
Highly visible website
Ability to sell products online
O T
Acquisition of additional rounds of capital
and regulations
Affiliate relations with related venders
Increase in number of competitors
COMPETITIVE EDGE
Our competitive edge is our positioning as a strategic ally with our clients, who are clients more than customers. By building a business
based on long-standing relationships with satisfied clients, we will simultaneously build defenses against competition. The longer the
relationship stands, the more we help our clients understand what we offer them and why they need it. The delivery of whole, end-to-end
solutions will have a significant impact on gaining commitment from the market at all levels. The company believes in partnering with its
customers so as to provide customized solutions that are needs-based.
Page 16
MARKETING STRATEGY
MARKETING STRATEGY
Prior One core element of our marketing strategy will be that of differentiation from our competitors. In terms of
promotion, we intend to sell our company as a strategic ally, not just our services. We intend to offer extremely reasonable
prices in comparison to competition, and we need to be able to sustain that. Market penetration through lower prices shall
be undertaken where need be, while premium pricing in the case of the upper-end of the market.
MARKETING PROGRAMS
Advertising
In view of the fact that we are new on the market, we intend to undertake extensive advertising of our name and services we offer. This is to
instill awareness and knowledge of our existence in the marketplace, which shall convert into market share. We intend to advertise in
business and IT magazines that are read by our target market and will ensure we are adequately exposed on the market. A constant lookout
will be made of any special editions in these various publications, which may provide an opportunity for us to advertise our services.
Advertising will also be conducted through social media networking sites, local media such as radio, newspapers/magazines and online.
Sponsoring a business technology discussion/call-in talk show is a possibility.
Personal Selling
Word of mouth is critical in this segment. We will have to make sure that once we gain a customer, we never lose him/her. To help
accomplish this, we must work to establish and maintain relationships. Personal selling will be a powerful form of promotion due to the fact
that its flexibility will enable us to match the customer's needs to specific attributes of our services, as well as giving concise details of what
we are able to offer.
Public Relations
Recognizing that we are relatively new on the market, there will be a need to organize an event introducing ourselves onto the market. To
this we will invite potential customers, senior officials and other key stakeholders, so as to penetrate the market. In collaboration with this
we, also intend to place news stories and features in magazines and newspapers to keep stakeholders updated on the latest developments
and to increase awareness.
SALES STRATEGY
Our promotion strategy will be based primarily on informing potential customers of our existence and
making the right information available to our target customer. Campshill Limited intends to utilize an
aggressive promotional campaign to introduce its services to the market. The intention will be to take
advantage of several media sources in announcing the services and in the process enforcing awareness
of our existence.
Page 16
FINANCIAL PLAN
FINANCIAL PLAN
The financial highlights are how the company is projected to perform over the course of the next twelve
months and three to five years. The projections are based on comparable facilities based on estimated
revenue range and size, along with geographic location. We have assumed that for at least the first six-
months of post-money financing that expenses may be greater than revenues while the company invests
into growth. Our financial plan is based on conservative estimates and assumptions.
SALES FORECAST
The following table and chart show the forecasted sales for Eminado.
IMPORTANT ASSUMPTIONS
The financial plan depends on important assumptions, most of which are reflected in the financial
statements that follow. We have been cautious with our projections, and incorporate mitigation for all
manageable risks. The company believes that it can reach an increasing net profit margin due to
economies of scale. Through investments in capital expenditures, it may decrease its general and
administrative expenses. Basic assumptions are presented in the table below.
.
Page 20
FINANCIAL PLAN
The following chart outlines our key financial indicators for fiscal years 1-3.
.
3
Year 3
Year 2
2 Year 1
0
Sales Gross Margin % Operations Expenses
Page 21
BREAK-EVEN ANALYSIS
BREAK-EVEN ANALYSIS
The Break-even Analysis is based on the average of the first-year figures for total sales by units, and by operating expenses. These are
presented as per-unit revenue, per-unit cost and fixed costs. These conservative assumptions make for a more accurate estimate of real
risk.
BREAK-EVEN ANALYSIS
Sales
Assumptions:
7,500
5,000
2,500
Page 22
PROFIT AND LOSS - TABLE
Expenses
Other £0 £0 £0
The profit and loss assume that the company will have margins at a comparable level to companies within
its industry. While management might not have incurred exactly for future operating expenses, they have
been assumed to reasonable reach comparable profit margins to industry comparables. The management
will operate with minimal expenditures to focus on R&D and marketing expenses until the company has
sufficient income to support dividend distribution.
Net Profit
26.5%
Year 1
Total Cost of Sales
37.7%
Year 2
Total Cost of Sales
Net Profit 32.9%
36%
Year 3
Total Cost of Sales
33.1%
Net Profit
40.1%
Page 23
PRO FORMA BALANCE SHEET
PROFIT MONTHLY
£2,500
£2,000
£1,500
£1,000
£500
£0
1
10
11
12
th
th
th
th
th
th
th
th
th
th
th
th
on
on
on
on
on
on
on
on
on
on
on
on
M
M
PROFIT YEARLY
£50,000
£40,000
£30,000
£20,000
£10,000
£0
Year 1 Year 2 Year 3
Page 25
PRO FORMA BALANCE SHEET
£4,000
£2,000
£0
1
10
11
12
th
th
th
th
th
th
th
th
th
th
th
th
on
on
on
on
on
on
on
on
on
on
on
on
M
M
GROSS MARGIN YEARLY
£80,000
£60,000
£40,000
£20,000
£0
Year 1 Year 2 Year 3
PROJECTED CASH FLOW - TABLE
Cash Received
Expenditures
Dividends £0 £0 £0
Page 27
PROJECTED CASH FLOW
The cash flow projection shows that provisions for ongoing expenses are adequate to meet the needs of the company as the
business generates sufficient cash flow to support operations. Cash flow projections are critical to our success. The monthly
cash flow is shown in the illustration, with one bar representing the cash flow per month and the other representing the monthly
balance.
Our projected cash flow is outlined in the following chart and table. Detailed monthly numbers are included in the appendix.
£25,000
£20,000
£15,000
Cash Balance
£5,000
£0
1
10
11
12
th
th
th
th
th
th
th
th
th
th
th
th
on
on
on
on
on
on
on
on
on
on
on
on
M
Page 28
BALANCE SHEET
Assets
Current Assets
Inventory £0 £0 £0
Long-term Assets
Long-term Assets £0 £0 £0
Current Liabilities £0 £0 £0
Current Borrowing £0 £0 £0
Paid-in Capital £0 £0 £0
Page 29
APPENDIX - PERSONAL SURVIVAL BUDGET