E-GOVERNMENT SURVEY 2020 - COLOMBIA RESULTS

The survey published by the E-Government Survey presented a detailed report of

the results obtained for 193 member countries, classified under the EGDI indicator
(E-Government Development Index) for the year 2020, where a positive result for
Colombia is evident since 2018 it has presented a significant increase in terms of its
electronic government, it is worth noting its good performance due to the excellent
provision of online services (national programs, websites, e-government policies and
strategies), its human capacity and electronic participation of citizens, because
according to the survey it obtains one of the highest scores. However, it does not
have very high levels of telecommunications infrastructure, even so, Colombia has
progressed constantly if the ICT infrastructure is talked about.
Currently Colombia has some of the best-rated portals of the 193 member countries
where it has a high electronic participation by society, some of these portals are:
“Bogota te escucha” (information system designed by the Bogotá mayor's office as
an instrument to register petitions, complaints, claims, suggestions, complaints,
requests and congratulations of citizen origin), Urna de Cristal (initiative of the
national government to promote citizen participation in digital media and government
transparency of government), iNNpulsa (digital platform designed for the business
sector develop short-term solutions to mitigate the impact of Covid-19; Now during
the Covid-19 pandemic there is CoronApp (application to know the evolution of the
new virus in the country).