Name: Kristine Kate C.

Alvarico

1. Explain the steps in Recruitment and Selection Process.

Step 1: Advertise the sales position.
Be clear and highlight the capabilities needed for the job.
Step 2: Resume screening.
The goal is to eliminate the applicants who definitely don't fit the profile you are seeking. John
recommends using a screening tool to ensure you have an objective process to narrow the pool of
resumes.
Step 3: Phone interview.
Use the phone interview as the second screening device. Keep it to ten minutes.
Step 4: Face-to-face interview.
This should last about an hour and be held in a neutral place, not your office (example:
conference room). Use the same, predetermined questions with each applicant. Questions should
focus on the capabilities required for the job.
Step 5: Assessment.
Use a predictive assessment tool.
Step 6: Secondary face-to-face interview.
The goal is to clear up any discrepancies, sell the candidates on the position, and broadly explain
the compensation package.
Step 7: Job Shadow.
The purpose is to see if the applicant is a good cultural fit. It also helps you identify whether the
applicant is comfortable with the actual job.
Step 8: Reference Check.
Ask about their capabilities as it relates to the job. Also ask about attribute match.
Step 9: Job Offer.
Make sure the compensation plan offered is clear and unambiguous.
2. Explain what is the difference between Salary and Wages.
 Salary is a fixed amount paid or transferred to the employees at regular intervals for their
performance and productivity, at the end of the month whereas wages are hourly or daily-
based payment given to the labour for the amount of work finished in a day.

3. Give examples of Managerial Training and Soft Skills Training.

 Leadership Training
 Project Management
 Change Management
 Internal Training
 Communication Training
 Creativity
 Negotiation
 Time Management
 Compliance
 Quality Training
 Risk Management
 Managing Talent
 Strategic Planning
 Decision Making
 Measurement and Metrics
 Performance Management
 Coaching and Mentoring
 Managing Up
 Conflict Management
 Financial Management

4. What is the difference between the Leader and Leadership?

 A leader may simply be someone in a position while leadership is a reflection of that
leader's ability to lead whether positive or negative.
5. Why it is communication is important in the organization?
 Communication is important for the development of an organization. It is something
which helps the managers to perform the basic functions of Management Planning,
Organizing, Motivating and Controlling.
6. If you were the Interviewer how will you conduct your interview?
You can conduct a job interview with the following steps.
 Prepare of the interview
 Understand the star interview process
 Describe the company and the position to the interviewee
 Explain the interview process to your interviewee
 Learn about the Interviewee's career goals
 Ask question related to the position
 Gather more Information with follow up questions
 Welcome questions from the interviewee
 Describe the next steps

7. Give at least 5 Qualities of Good Leader.

1. Clarity
2. Decisiveness
3. Courage
4. Passion
5. Humility