Funetonal Resume sample Thomas Foo 233 Chin Swee Road, Singapore 144233, thomasfoo@ yahoo.com ‘Mobile: 65-94482227 Senior Operations Manager Senior Operations Manager with more than 25 years experience supervising product development, regulatory afer, and dstbution, with extensive background in quality contol. Pinary qualifications in the processed food industry. cone comrrencies + Recognized as a strategle thinker and problem-solver among peers, employers and Industry associations Demonstrated expertise in all aspects of nutrition, food regulations anc food safety. Unique combination of scentf, operations and management sis, ‘Outstanding track-record in consensus management and team bulding, PROFESSIONAL EXPERIENCE Consumer Guided the restructuring of Company’s consumer affrs department ‘Alfairs: Into a proactive brand management resource within6 months. Established Company's “sensitive complaint” system, decreasing corporate response time by 50%, and assuring rapid response to all ‘consumer complaints with real or perceived health cr safety Implications Regulatory Conceived, established and directed corporate and lca crisis Asics and ‘management teams worldwide, in response to increased product Product tampering and other forms of terrorism. Safety: Avoided negative publicity and prevented loss of inventory and Interruptions to operations by effectively resolving over 26 complex regulatory and government compliance issues. Legislative - Helped develop responsive legislative positions forthe food industry as Affales: Chairman of the Food Manufacturers of America (GMA) Diet and Health Task Force. = Guided lobbying efforts through Philadelphia offce involving Food Safety Legislation and FTC's proposed Nutrition Advertising Guidelines, = Directed efforts of four different corporate divisions in scientific and ‘technical matters, concerning product safety, nuttin and heath, ‘Managed worldwide quality assurance forall company Subsidiaries.EMPLOYMENT HISTORY EMPLOYMENT MURTON INDUSTRIES, Singapore 200% Corporate Director, Quality Assurance 2007-Present ‘© Decentralized quality control and established 3 worldwide Corporate Quality ‘+ Assurance function reporting directly to the President. Vice President, Morgan Insitute of Research and Technology 2008-2007 ‘© Oversaw Quality Assurance, Regulatory AMfaits and Product Standards, spanning all subsidiaries, wordwide YUM FOOD CORP, Singapore 1995-2008, Director, Regulatory and Technical Publi Affairs 1988-2008, Director, Regulatory Affairs and Product Safety 1995-1998, ‘+ Managed regulatory and technical matters, Induding product labelhg product safety, public and scientific affairs in nutrition, health and food safety for all preducts. NORSON FOODS, singapore 1990-1995, ‘Manager, Regulatory Coordinator 1994-1995, ‘+ Together withthe Vice President forthe Corporate R&D, authored a benchmark study on ‘the impact of government regulation on P&G's Innovative capacty. ‘Manager, Regulatory Relations, Folger Coffee 1992-1994 ‘+ Managed regulatory affairs, healt, safety and toxicology. EDUCATION AND CREDENTIALS Bachelor of Science University of Sngspone Professional References available upon Request