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TABLE OF CONTENTS
INTRODUCTION
VIDEO ISSUES
1. Monitors
2. Software Mode
3. In-game and Desktop resolutions
4. Setting Object Detail
5. Temporary Graphical Corruption when Changing Video Settings
6. NVIDIA� TNT2 Vanta� Texture Corruption
7. ATI� Radeon� 9000 Water Texture Corruption
Miscellaneous
1. Movie Skipping
INTRODUCTION
Refer to this document if you encounter difficulties with one or more aspects of
installation or running the Shrek 2� game. Many of the most commonly encountered
issues are covered here.
*Important Note: Some 3D accelerator cards with the chipsets listed here may not
be compatible with the 3D acceleration features utilized by Shrek 2(tm). Please
refer to your hardware manufacturer for 100% DirectX� 9.0b compatibility. This
product does not support Microsoft� Windows� 95 or NT.
2. Autoplay
If the Windows� Autoplay feature is enabled on your computer, the Shrek 2 Launch
screen will automatically appear when you insert the Shrek 2 CD into your CD-ROM
drive. Simply click on Install and follow the on-screen instructions to continue
the installation.
If the Autoplay feature is disabled, you can begin the installation by doing the
following:
a) Go to the Start Menu and select Run.
b) Type D:\AUTORUN.EXE (assuming D is your CD-ROM drive letter) and press
Enter.
-or-
a) Double-click on My Computer
b) Double-Click your CD-ROM drive icon.
c) Double-click on AUTORUN.EXE.
Windows 98 may not be setup to AutoPlay CDs. To check, perform the following steps:
a. Open the Windows 98/ME Control Panel folder and double-click on the System icon.
b. Click on the Device Manager tab. Click on the plus sign next to CD-ROM, select
your CD-ROM and choose Properties.
c. Click on the Settings tab. Insert a check mark in the box to the left of Auto
Insert Notification and select OK.
During the Shrek 2 setup, the install process will prompt you to install Microsoft�
DirectX� on your computer. If you choose "Yes," the Microsoft DirectX setup
program will install the appropriate files on your computer. DirectX 9.0b is a set
of sound, video, input and network functions developed by Microsoft. DirectX 9.0b
is necessary to run Shrek 2.
1. Place your Shrek 2 disk in the CD-ROM drive. The Launch screen should appear.
(See the AutoPlay section above if it does not appear.)
2. Click on the "Extras" button.
3. Click on "DirectX" and follow the installation process. When DirectX
installation finishes, you will need to restart your computer for the new drivers
to work.
VIDEO ISSUES
1. Monitors
- Please make sure your monitor supports the game resolution you are trying to play
in. To check what resolutions your monitor supports, do the following:
a) Open up My Computer
b) Double-click on Control Panel
c) Find the Display icon and open it.
d) Choose the Settings tab.
e) Locate the resolution pointer in the Desktop Area box and drag it to the far
right.
The resolution choice shown is the maximum resolution your monitor is capable of
displaying. If you do not want to change to this resolution now, select cancel.
Your Desktop Area should be set to the game resolution you are trying to play in or
higher.
NOTE: Please make sure your monitor type is properly specified to insure correct
reporting of available video resolutions.
2. Software Mode
If your computer system does not have a 3D hardware accelerated video card, the
game may be run in a Software Mode. **Please note that playing the game in Software
Mode is unsupported by Activision Customer Support. Performance may be slower and
there may be some graphic corruption when playing in Software Mode.**
You will need to edit the shortcut for the game in order to run in Software Mode.
To do this, start at your desktop, click the Start Button, highlight Programs, and
then find the Shrek 2 game entry (by default, it is listed in the Activision
entry). Highlight the shortcut to run Shrek 2, then RIGHT Click the mouse and
select PROPERTIES from the menu. This will bring up a window showing the properties
for the Shrek 2 shortcut. In the TARGET field, you will see the installed location
of the game executable.
Click in the target field and add to the end of the shortcut the following: "-
SWAUTHORIZED"
Be sure to include a space between the shortcut line and the new text you are
adding, and keep the quotation marks intact. The edited line should appear as
follows (giving the default location in the example):
Example: �C:\Program Files\Activision\Shrek 2\Game.exe� "-SWAUTHORIZED"
This will now allow you to run in the unsupported Software Mode.
If you install a 3D hardware enabled video card after having run Shrek 2 in
Software Mode, you can disable it by 1 of two ways.
a)
- Remove the "-SWAUTHORIZED" which was added to the shorcut.
- Delete the Game.ini file located in:
or
b)
- Uninstall Shrek 2 followed by a reinstall of Shrek 2.
**Note: If you uninstall Shrek 2 you will lose your Saved games. If you want to
keep your Saved games, it is recommended that you follow the first procedure.**
Do not choose an in-game resolution that is higher than your desktop resolution.
You may only be able to see as much of the game as is viewable at your desktop
resolution. (For example, if your desktop resolution is set to 800x600, and you
choose an in-game resolution of 1024x768, the game screen may stretch beyond the
size of your monitor screen). This issue may be more prevalent in windowed mode.
In most cases Shrek 2 should choose the proper resolution for your system based on
your processor, system memory, and video card. Changing the game resolution may
result in decreased performance or visual quality.
When changing the Object Detail setting from Low to Medium or High, the changes
will not be reflected in the current level. In order for this feature to perform
the necessary optimizations for low end systems, the objects are deleted from the
save file and cannot be re-created in that level. When switching from Low to Medium
or High Object Detail, those changes will be reflected in the next level that is
loaded.
In most cases Shrek 2 should choose the proper Object Detail setting for your
system based on your processor, system memory, and video card. Changing the Object
Detail setting may result in decreased performance or visual quality.
Changing the settings on your Video Options page may sometimes result in temporary
color corruption of the page. These irregularities will disappear when you return
to the game.
Users playing Shrek 2 on a NVIDIA� TNT2 Vanta� may see some graphical corruptions
and flickering textures. These errors are specific to the TNT2 Vanta� video card.
Users playing Shrek 2 on an ATI� Radeon� 9000 video card may see some texture
flickering when playing in 32-bit color mode, especially in the "Shrek�s Swamp"
level. These errors are specific to the Radeon� 9000 card.
If you are running Windows 98/98Se, using Alt-Tab to exit Shrek 2 and switch to
another application is not recommended. While you may be able to Alt-Tab to exit
Shrek 2, and the game will remain running in the task bar, you may not be able to
recover the game by Alt-Tabbing back to it. At this point you may have to use the
Windows Task Manager to close Shrek 2. Hold down the Ctrl-Alt-Delete keys to bring
up the Task Manager. Then select Shrek 2 from the list of programs currently
running and hit the End Task button.
Using Alt-Enter to minimize the game window is not recommended for users running
Windows 98/98Se. This will crash the game on some systems.
Internal Failure
Error number: 0x80040707
You are attempting to uninstall on a Power User account when the game was installed
on an Administrator account. You�ll have to uninstall Shrek 2 on the account you
were logged into when you installed it. Log out of Windows� and login to the
Administrator account on your system. Then you will be able to uninstall Shrek 2
normally.
If you are running Windows 98/98Se, please make sure you have at least 60MB of disk
space on the hard drive that Shrek 2 has been installed to.
MISCELLANEOUS ISSUES
1. Movie Skipping
You can skip movies in the game with the Spacebar or ESC key. At any point during a
movie, hit the Spacebar or ESC key and the movie will end immediately. However,
several of the movies cannot be skipped.
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