Evidence 10: Post sale dialogue

In the sale and purchase of a product at a national and international level, there
is an aspect called the post sale offered service.

In the following Web sites you will listen to some conversations about post sale
service. Pay attention to the way dialogues are carried out as well as the
vocabulary use.

www.npr.org/blogs/money/2012/12/21/167802325/episode-425-an-fbi-
hostage-negotiator-buys-a-car

www.pon.harvard.edu/daily/international-negotiation-daily/negotiating-in-
china-the-importance-of-relationship-building/

Afterwards, with a partner write a dialogue in English about a post sale situation
in an international transaction, use the vocabulary learnt in this Learning
activity.

This evidence must be sent in Microsoft Word or Pdf format through the e-
learning platform, as follows:

1. Click on the title of this evidence.

2. Click the Browse button and look for the previously saved file.
3. Leave a message to your tutor (optional).
4. Click on Send.