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Countries and Culture in Behavioral Finance

Article  in  CFA Institute Conference Proceedings Quarterly · September 2008


DOI: 10.2469/cp.v25.n3.6

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Countries and Culture in Behavioral


Finance
Meir Statman
Glenn Klimek Professor of Finance
Santa Clara University
Santa Clara, California

Behavioral finance has made important contributions to the field of investing by focusing
on the cognitive and emotional aspects of the investment decision-making process.
Although it is tempting to say that people are the same everywhere, the collective set of
common experiences that people of the same culture share will influence their cognitive
and emotional approach to investing. In this article, the author discusses the many
cultural differences that may influence investor behavior and how these differences may
influence the recommendations of a financial advisor.

have asked several questions as I explored sim- different cultures that affect perceptions, expecta-
I ilarities and differences among people of various
countries: Do propensities for risk, regret, and max-
tions, cognition, and emotions. I was reminded of
coming to New York from Israel in 1973 to study for
imization vary by country of origin? Do they vary my PhD at Columbia University. I was struck by
by gender and age? Do levels of trust and happiness differences between the culture I knew from life in
vary by country? And the final question is whether Israel and the culture in the United States. For exam-
the differences matter if a manager is working only ple, while sitting in a train I overheard one man
with clients in the United States. saying to another, “I told my daughter that I would
The questions relate to behavioral finance, which support her through college but she is on her own
is the description of perceptions and behavior of afterward.” I was astonished. The culture I knew in
people facing financial choices. In particular, behav- Israel was one in which parents continue to support
ioral finance helps describe the effect of those choices their children long after college. Indeed, it was com-
on individuals, their families, companies, and mar- mon for parents to give children sizeable amounts to
kets and then offers prescriptions for better choices. buy a condominium when they got married. (Mort-
gage loans were quite limited in Israel at the time,
Culture Really Matters available only to cover relatively small portions of
the price of a condominium.)
People are affected by their cultures and experiences.
I was in Estonia earlier this year speaking to invest- So, as I was planning my visit to Estonia, I won-
ment professionals, and as I was preparing for my dered how people in Estonia are different from peo-
trip, I was thinking about how I should adapt mate- ple in the United States. How have their experiences
rials I use in the United States to reflect differences shaped their perceptions, and are their perceptions
between the United States and Estonia. One voice in different from those of people in the United States?
me said that people are the same all over the world, Estonia broke away from the Soviet Union almost 20
similar not only in physical features but also in cog- years ago, and although many older people found it
nition and emotions. So, no need exists to adapt my hard to adjust to life under capitalism, younger peo-
materials. But another voice reminded me that peo- ple adapted quickly. The investment professionals I
ple in different countries are often placed within met were typically in their late 20s or early 30s. More-
over, the people of Estonia also have constructed a
This presentation comes from the Wealth Management 2008 conference brand new savings and investment system that
held in Atlanta on 8–9 April 2008. might well be better than that in the United States. It

38 • SEPTEMBER 2008 ©2008, CFA Institute • cfa pubs .org


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Countries and Culture in Behavioral Finance

is a three-pillar system, composed of the equivalent Table 1. Perceptions of the Fairness of Insider
of the U.S. Social Security system, mandatory savings Trading by Finance Professionals in
that are matched by the government and that can be Eight Countries
invested in stocks, and voluntary savings. Percentage Who
In “Does Culture Affect Economic Outcomes?” Rated Bond’s
Guiso, Sapienza, and Zingales (2006) defined cul- Behavior Completely
Country Fair or Acceptable Rank
ture as “those customary beliefs and values that
ethnic, religious, and social groups transmit fairly Turkey 56% 1
unchanged from generation to generation.” Culture India 49 2
matters, and it is persistent. In “Cultures of Corrup- Italy 43 3
tion: Evidence from Diplomatic Parking Tickets,” Tunisia 41 4
Fisman and Miguel (2006) examined whether diplo- Australia 16 5
mats took advantage of immunity from prosecution Israel 16 6
to park wherever they wanted in New York City and Netherlands 5 7
not pay parking fines. They found that diplomats United States 5 8
from some countries took advantage of their posi- Note: Text of Question:
tions but others did not. Diplomats from Kuwait, for Paul Bond is a lawyer at the Brown & Long law firm. One day
example, accumulated 246 tickets per diplomat dur- while standing outside his office at Brown & Long he overheard
ing 1997–2002, but diplomats from the United King- John Grand, another lawyer at the firm, talking with an associate
about his work on a proposed purchase of the Pillow company
dom, the Netherlands, Australia, and Norway by the Down company for $120 per share. Paul Bond had no role
accumulated no parking tickets whatsoever. Even in the work on the proposed purchase of Pillow and Brown &
more interesting is that the number of parking tick- Long represented only Down, not Pillow. Paul Bond bought 1,000
ets per diplomat was generally higher in countries shares of Pillow for $70 per share. Please rate Paul’s behavior as:
where corruption levels are higher. It seems that Completely Fair, Acceptable, Unfair, or Very Unfair.
people import norms from the culture they know Source: Statman (2007).
into their new surroundings.
Trust is one aspect of culture. A commonly used
question about trust asks, “Generally speaking, cent in Italy, and 56 percent in Turkey. The point is
would you say that most people can be trusted or that that societal norms and perceptions of fairness
you cannot be too careful in dealing with people?” vary from country to country.
Guiso and his colleagues (2006) found that immi-
grants to the United States bring cultural norms of Finding the Differences
trust from their countries of origin. Those who immi- To explore the role of countries and culture in finan-
grated into the United States from less trusting soci- cial decisions, I conducted a survey in 22 countries
eties tend to be less trusting even when they live in with the help of colleagues in each country. The
the United States. Moreover, in “Trusting the Stock respondents were university students, and the sam-
Market” (2007), Guiso and his colleagues found that ple size was large. Altogether, more than 4,000 people
people who are generally trusting are more likely to participated in the surveys, and although the num-
invest in stocks than people who are not.
bers varied by country, each country was represented
In an earlier study, “Local Ethics in a Global by no less than 100 people. I begin by discussing
World” (2007), I asked a question about perceptions some of the questions on the survey and then present
of fairness of insider trading based on a notable 1998
the emerging patterns.
Supreme Court decision. In my question, “Mr.
The first question of the survey focused on the
Bond” is a partner in a law firm who overhears other
propensity for risk when lifetime income is at stake:
lawyers at his firm discussing a merger they are
working on. Acting on the information, he buys Suppose you are the only income earner in the
shares in the target company and profits from the family, and you have a good job guaranteed to
merger. Is his behavior completely fair, acceptable, give you and your current family income every
year for life. Now you are given an opportunity
unfair, or very unfair?
to take a new and equally good job. The new job
I asked this question of professionals in eight has a 50/50 chance to increase by 50 percent
countries. Insider trading is unlawful in each. your standard of living each year during your
Table 1 shows the results. In the United States, only lifetime. However, the new job also has a 50/50
5 percent of professionals said Mr. Bond’s behavior chance to reduce by X percent your standard of
is completely fair or acceptable. But in other coun- living each year during your lifetime. Circle the
tries, a higher percentage thought the behavior was maximum X percent reduction in standard of
fair—for example, 16 percent in Australia, 43 per- living you are willing to accept.

©2008, CFA Institute • cfa pubs .org SEPTEMBER 2008 • 39


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CFA Institute Conference Proceedings Quarterly

The possible answers ranged from 3 percent to Table 2. Propensity for Taking Risk in
30 percent. Many investor questionnaires about risk Income and Portfolio of Investors
have multiple questions that do not get to the main in Various Countries
issue about risk. Risk is not a matter of whether one How Much Downside How Much Downside
is concerned about volatility or whether one would in Income Are You in Portfolio Are You
gamble with $1,000, because that amount is a lot of Willing to Accept for Willing to Accept for
money to some people but very little to others. Time a 50/50 Chance of a 50/50 Chance of
Country a 50% Upside? a 50% Upside?
horizons also vary from person to person and are
China 15.56% 17.06%
not always captured in risk questionnaires. A young
Vietnam 13.89 16.34
person has many years to recover a $1,000 loss, but
Holland 13.40 15.92
an older person has fewer years. The question I
Taiwan 13.29 15.43
asked is about lifetime income, a substantial and
Turkey 12.10 14.42
concrete amount for each person but one that varies
Poland 9.59 13.98
from person to person. Moreover, the question asks
India 11.48 13.45
about a lifetime horizon that varies from person to
Thailand 10.85 13.31
person but is concrete to each.
Estonia 10.26 13.30
I also asked a second question identical to the
Finland 10.09 13.09
first except that it focused on replacing an invest-
United States 10.61 12.61
ment portfolio rather than changing a job. In analyz-
Italy 9.50 12.51
ing both questions, I included only people born in
Japan 9.72 12.41
the country where they are residing and excluded
Germany 9.43 12.10
foreign students and others whose culture might be
France 10.33 11.93
different from the predominant culture of a country.
Malaysia 10.46 11.82
The results, shown in Table 2, average the
Norway 9.74 11.74
responses of men and women with equal weight United Kingdom 9.58 11.64
because the ratio of men to women in my sample Switzerland 8.33 11.56
varies among the countries. The average in the Israel 10.95 11.40
United States for the lifetime income (job change) Brazil 10.24 10.62
question was 10.61 percent, which means Ameri- Tunisia 10.64 10.33
cans are willing to “gamble” on their lifetime
income only if the upside (50 percent increase in the Whenever I make a choice, I try to get informa-
standard of living) is approximately five times tion about how the other alternatives turned out
larger than the 10.61 percent downside in the stan- and feel bad if another alternative has done
dard of living. China and Vietnam were the most better than the alternative I have chosen. Rate
willing to take risk, and Germany and Switzerland your level of agreement with this statement on
were the least willing. a scale from strongly disagree to strongly agree.
I found that in every country, with the exception The propensity for regret was highest in Italy,
of Tunisia, people are willing to take more risk with Malaysia, Estonia, and Israel and lowest in Vietnam,
their portfolio than with their income. This might China, and Thailand.
seem odd because the stakes in the two questions I asked about the propensity for maximization:
are the same (50 percent standard of living upside “I always want to have the best. Second best is not
and X percent downside), but the ideas of behav- good enough for me. How much do you agree with
ioral portfolio theory explain the difference in the this statement?” Respondents in Estonia and Israel
responses. Investors tend to think about their agreed the most with this statement, and those in
money in layers, and job income makes up the bot- Taiwan and China agreed the least.
tom layer, the safe money that is delivered every I then explored levels of happiness by asking the
two weeks or every month. Portfolio wealth is in a respondents to rate their level of satisfaction with
layer above job income. One can fall back on job their life on a scale of 1 to 10. People in the United
income if portfolio wealth is diminished. States, Switzerland, Holland, and Norway rated their
Table 3 shows the average scores for each coun- satisfaction the highest. People in Japan, Malaysia,
try’s responses to additional questions in the study and Vietnam rated their satisfaction the lowest.
that go beyond risk. Each score is a mean of men and Finally, I asked a question about trust but mod-
women and includes only people born in the country ified the usual question to exclude family members:
where they are residing. I asked about the propensity “Generally speaking, would you agree that most
for regret, which is sometimes confused with risk. people can be trusted or that you always have to be

40 • SEPTEMBER 2008 ©2008, CFA Institute • cfa pubs .org


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Countries and Culture in Behavioral Finance

Table 3. Propensities for Regret, Maximiza- Relations between the Variables


tion, Happiness, and Trust The willingness to take risk with both income and
Country Regret Maximization Happiness Trust investment portfolios is significantly correlated.
Brazil 5.92 5.36 6.87 4.08 This is true for both men and women. People who
China 4.58 4.45 6.26 5.98 are willing to take risks with their income are gen-
Estonia 6.39 6.93 7.00 5.07 erally also more willing to take risks in their portfo-
Finland 5.71 5.43 7.58 5.82 lio. The only other variable that is consistently
France 6.00 5.38 7.84 4.52 related in a significant way to the propensity to take
Germany 5.77 5.36 7.12 4.52 income and portfolio risk is trust. Trusting people
Holland 5.98 6.37 7.88 5.89 are not only more willing to invest in stocks, as
India 5.45 6.32 6.87 5.23 Guiso and his colleagues (2007) have found, but also
Israel 6.18 6.82 7.85 5.03 are more willing to take risk.
Italy 7.09 5.94 7.49 4.62 The differences in the scores between men and
Japan 5.73 5.04 6.12 5.17 women are shown in Table 4, which includes the
Malaysia 6.63 6.65 6.04 4.56 responses of all the men and women from all the
Norway 5.57 5.61 7.86 5.39 countries in the survey. Men are more willing than
Poland 5.76 5.70 7.64 4.75 women to take risk with their income and portfolio,
Switzerland 5.45 5.39 7.93 5.16 and the differences are statistically significant. Men
Taiwan 5.81 4.91 6.59 5.76 and women are about equal in their susceptibility to
Thailand 4.17 5.13 6.60 4.94 regret. Men score higher on maximization, but
Tunisia 5.87 6.80 6.71 4.33 women are happier. Finally, women are less trust-
Turkey 5.88 6.14 6.84 3.67 ing than men.
United Kingdom 5.89 6.22 7.30 5.02
United States 5.98 6.24 7.95 5.69 Patterns in the Data
Vietnam 4.60 5.44 5.64 4.18 One idea from behavioral portfolio theory is that
Note: Higher numbers imply higher propensities for regret and investors divide their money into layers, with some
maximization and higher levels of happiness and trust. money for downside protection and some money for
upside potential. So, people who aspire for the
upside are willing to take more risk than people with
careful in dealing with people other than your fam- no such aspirations. Poor people buy more lottery
ily?” China ranked the highest in agreeing that most tickets relative to their income than rich people
people can be trusted. I was surprised by this result because their aspirations are high relative to their
until I learned that China’s social structure is based current situation. The ratio of desire for upside poten-
on a network of not only family but also friends and tial and downside protection varies by country.
I find that people in lower income-per-capita
associates who might provide links to other associ-
countries are not as happy as people in higher
ates who do favors for one another. For example, if income-per-capita countries and have a higher pro-
people need something from a government agency, pensity for risk. I attribute it to greater desire of
they will find someone in their network who knows people in lower income-per-capita countries to
someone at the agency who will help them. move up relative to the desire of people in higher

Table 4. Differences in the Propensities between Women and Men:


Women Are Less Willing to Take Risk, Have a Lower Propensity
for Maximization, Are Happier, and Are Less Trusting
Is the Difference
Statistically
Women Men Difference Significant?
Risk tolerance in income 10.72 11.99 –1.27 Yes
Risk tolerance in portfolio 12.61 14.39 –1.78 Yes
Regret 5.49 5.53 –0.04 No
Maximization 5.53 5.69 –0.16 Yes
Happiness 6.80 6.68 0.12 Yes
Trust 4.95 5.15 –0.20 Yes

©2008, CFA Institute • cfa pubs .org SEPTEMBER 2008 • 41


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CFA Institute Conference Proceedings Quarterly

income-per-capita countries. Figure 1 shows that A collectivistic group provides its members a
people are happier in countries with higher income safety net that is absent in individualistic countries.
per capita, and Figure 2 shows that people in coun- In their “cushion hypothesis,” Hsee and Weber
tries with lower income per capita, such as China (1999) hypothesized that people are more willing to
and Vietnam, have a higher propensity for risk. take risk in collectivistic societies than in individual-
Another difference among cultures occurs along the
istic societies because they know that the in-group
individualism-collectivism line, investigated by
will provide a cushion if they fail. That cushion is not
Geert Hofstede (2001). In individualistic societies,
as readily available in individualistic societies. The
ties among individuals are loose and all are
expected to look after themselves and their imme- United States ranks first on individualism among 88
diate families. In collectivistic societies, individuals countries ranked by individualism, and people in the
are integrated into strong cohesive in-groups, gen- United States are not likely to be surprised by that
erally extended families who protect one another in ranking. Adult children in the United States do help
exchange for unquestioning loyalty. parents who fall into poverty but certainly not to the

Figure 1. The Association between Income Per Capita of the People of Various Countries and Their
Levels of Happiness
Level of Happiness
9

Netherlands Switzerland United States


8 Israel France
Poland Finland Norway
Italy
United Kingdom
7 Germany
India Turkey Brazil
Thailand Taiwan
China Japan
6 Malaysia
Vietnam

5
0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000
Income Per Capita ($)

Figure 2. The Association between Income Per Capita of the People of Various Countries and Their
Propensity for Risk
Propensity for Risk
18

16
China

14 Vietnam
Taiwan Netherlands

12 Turkey
India
Thailand Israel
Malaysia France United States
10 Brazil Japan Finland
Poland United Kingdom Norway
Italy Germany
Switzerland
8
0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000
Income Per Capita ($)

42 • SEPTEMBER 2008 ©2008, CFA Institute • cfa pubs .org


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Countries and Culture in Behavioral Finance

extent that parents are helped in such countries as afford to take more risk because their in-groups
Vietnam and China, where “filial loyalty” is provide downside protection.
expected. Vietnam and China rank 65th on the indi- The propensities for risk, regret, and maximiza-
vidualism scale. Figure 3 shows that people in coun- tion vary by country of origin and by gender. Levels
tries that rank higher on individualism have a lower of trust also vary. Risk tolerance in income and
propensity for risk. portfolios is related, and risk tolerance is related to
trust. Trusting people are willing to take more risk.
Financial advisers should consider clients’
Conclusion countries of origin when educating and advising
The reasons for differences in the propensity for risk them. An awareness of the culture that clients come
among people of different countries are varied. Peo- from is important, and that insight will allow advis-
ple in low-income countries have high aspirations ers to serve their clients well. Cultures vary, and
relative to their current income. But it is not that they culture matters.
like risk. Rather, they pay with risk for a chance to
move up in life. People in collectivistic countries can This article qualifies for 0.5 CE credits.

Figure 3. The Association between Degrees of Individualism or Collectivism of the People of


Various Countries and Their Propensity for Risk
Propensity for Risk
18

16
China

14 Vietnam
Taiwan Netherlands
Turkey
12 India
Israel United States
Thailand France
10 Malaysia Finland
Brazil Norway
Japan Poland Germany Italy
United Kingdom
Switzerland
8
0 10 20 30 40 50 60 70 80 90 100
Low Individualism (High Collectivism) High Individualism (Low Collectivism)

R EFERENCES
Fisman, Ray, and Edward Miguel. 2006. “Cultures of Corruption: Hofstede, Geert. 2001. Culture’s Consequences: Comparing Values,
Evidence from Diplomatic Parking Tickets.” NBER Working Behaviors, Institutions and Organizations Across Nations. 2nd ed.
Paper 12312 (June). Thousand Oaks, CA: Sage Publications.
Guiso, Luigi, Paola Sapienza, and Luigi Zingales. 2006. “Does Hsee, Christopher K., and Elke U. Weber. 1999. “Cross-National
Culture Affect Economic Outcomes?” Journal of Economic Per- Differences in Risk Preferences and Lay Predictions.” Journal of
spectives, vol. 20, no. 2 (Spring):23–48. Behavioral Decision Making, vol. 12, no. 2 (May):165–179.
———. 2007. “Trusting the Stock Market.” CFS Working Paper Statman, Meir. 2007. “Local Ethics in a Global World.” Financial
2005/27 (May). Analysts Journal, vol. 63, no. 3 (May/June):32–41.

©2008, CFA Institute • cfa pubs .org SEPTEMBER 2008 • 43


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CFA Institute Conference Proceedings Quarterly

Question and Answer Session


Meir Statman
Question: How would know- too high might add wealth with- safety net in the form of state sup-
ledge of the variations in appetite out adding happiness. Many peo- port. The safety net in Holland is
for risk among countries and cul- ple who drive Toyotas feel that quite strong and might provide
tures be applied in the portfolio they have arrived at their aspira- the same kind of support that fam-
management process? tion levels, yet some people don’t ily provides in a collectivistic
feel they’ve arrived even when country such as China. I will defi-
Statman: We tend to assume
they drive Bentleys. nitely study that link.
that other people share our cul-
ture, but that assumption is not Question: Although differences Question: What is your view
always true. Financial advisers in ethics might be associated with
need to probe their clients more on why saving rates vary from
differences in culture, doesn’t a
about their culture, especially culture to culture?
country’s legal system ultimately
their sense of obligation toward determine ethics? Statman: I think that culture
others. I’ve seen many financial plays a large role. People save
plans in which people are Statman: The street from laws to
ethics is a two-way street. That is, more in countries where saving is
assumed to be saving for them-
laws reflect ethics and, in turn, encouraged by the culture and
selves during their working years
ethics affect laws. The process of norms of saving are transmitted
and then living on their savings
during retirement. This individu- changing ethics and having the by parents to children.
alistic plan might suit many law change with it is lengthy. A
Question: With the growth of
Americans, but it might not suit study has shown that the worst
global portfolios, is it ironic that
immigrants from collectivistic thing a country can do is have a
portfolios designed to lower the
countries who feel an obligation law against insider trading and
not enforce it, because lack of degree of risk and enhance the
to others even during retirement.
enforcement makes a mockery of rate of returns might be perceived
Question: How do you know the law. But it is difficult to enforce as more risky?
that money makes people happy? a law that does not match a soci-
Couldn’t it just as easily be inter- Statman: We think of risk in
ety’s current perception of ethics.
preted to mean that happiness terms of standard deviations and
makes people rich? Question: Did you consider correlations, and in this sense, glo-
social security or other types of bal diversification reduces objec-
Statman: The relationship government support in the tive risk. But subjective risk might
between money and happiness amount of income and/or port- be high if investors do not trust
depends on benchmarks or aspi- folio risk tolerance of a country’s that they would be treated fairly in
ration levels. People who set aspi- inhabitants?
ration levels they can reach with another country. Russian inves-
some effort, such as increasing Statman: It has occurred to me tors probably trust that they
their income by improving their that, for example, people are more would be treated fairly in the
education and jobs, are likely to willing to take risk in Holland, United States more than U.S.
enhance both wealth and happi- which is a very individualistic investors trust that they would be
ness. But aspiration levels that are country, because they have a treated fairly in Russia.

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