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Oracle DBA Team,

Need your assistance for the following case. Below are the Details

1.Case# : <Enter the Case number>

2.Severity details: <CSE to update the severity>

3.Issue description:<CSE to replace this text with a clear and concise description
of the issue>

4.Initial investigation/observation analysis by CSE: <CSE to replace your


investigation/observation details>

5.Any steps taken or implemented by CSE:<CSE to replace any steps taken or


implemented>

6.Logs location details (If it’s already collected by CSE) : <CSE to replace this
text with the list of any logs collected and where they can be found>

7.What is the expectation from db helpdesk team?

Thank you for your assistance.

Navneet

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