SYSTEM ANALYSIS AND DESIGN

Module 1
Subtopic 2 - The System Analyst

Introduction to System Analysis and Design

 Information Technology Department
• The information technology (IT) department develops and
maintains a company’s information systems
• The IT group provides technical support
 Information Technology Department
• Application Development
– Team may include users, managers and IT Staff members
• Systems Support and Security
– Deployment team
• User Support
– Help desk or information center (IC)
 Information Technology Department
• Database Administration
– Database design, management, security, backup, and user
access
• Network Administration
– Includes hardware and software maintenance, support, and
security
• Web Support
– Webmasters
 Information Technology Department
• Quality Assurance (QA)
– Reviews and tests all applications and systems changes to
verify specifications and software quality standards
– Is a separate unit that reports directly to IT management.
 The Systems Analyst Position
• A systems analyst investigates, analyzes, designs,
develops, installs, evaluates, and maintains a company’s
information systems
• On large projects, the analyst works as a member of an IT
department team
• Smaller companies often use consultants to perform the
work.
The Systems Analyst Position
• A systems analyst investigates, analyzes, designs, develops,
installs, evaluates, and maintains a company’s information
systems

• On large projects, the analyst works as a member of an IT

department team

• Smaller companies often use consultants to perform the work

The System Analyst Approach to Problem Solving
• Research and understand the problem
• Verify the benefits of solving the problem outweigh the cost
• Define the requirements of solving the problem
• Develop a set of possible solutions
• Decide which solution is best and make a recommendation
• Define the details of the chosen solution
• Monitor to make sure that you obtain the desired result
The Systems Analyst Position
• Responsibilities
• Translate business requirements into practical IT projects to meet needs

• Required Skills and Background

• Solid communication skills and analytic ability
Business knowledge and technique
• The system analyst needs to know the following:
• What business function does the organization perform?

• How are organizations structured?

• How are organizations managed?

• What type of work goes on in organization?

People knowledge and Skills
• It is critical that the analyst understand how people
• Think
• Learn
• React to change
• Communicate
• Work
Integrity and Ethics
• System analyst are expected to uphold the highest ethical standards
when it comes to private proprietary information they might encounter
on the job
Typical Job Titles
• Programmer analyst
• Business system analyst
• System liaison
• System Consultant
• System Support Analyst
• System Designer
• Software Engineer
• System Architect
• Web Master
• Web Developer