Guide Tankmaster Net Installation User's Guide Rosemount en 80566

User’s Guide
Ref. no: 303037E

Third Edition, February 2007
Rosemount TankMaster.net
Installation
www.rosemount-tg.com
Rosemount TankMaster.net Installation
User’s Guide
Third Edition
Copyright © 2001- 2007 Rosemount Tank Radar AB
Rosemount TankMaster.net 3
Copyright © 2001 – 2007 Rosemount Tank Radar AB
Copyright law and international treaties protect this program. Unauthorized

reproduction, distribution of this program or any portion of it may result in severe civil
and criminal penalties, and will be prosecuted to the maximum extent possible under
the law.
4 Rosemount TankMaster.net
Overview of Manuals
Overview of Manuals
TMn2Installation.pdf
This manual describes the procedure for installing TankMaster.net on

Windows 2000 Server, Windows XP Pro and Windows 2003 Server with
Internet Information Services (IIS). Before installing TankMaster.net Server,
minimum system requirements have to be met that are mentioned in this
manual. The manual also presents the minimum system requirements for
installing TankMaster.net.
TMn2Config.pdf
This manual describes the procedure for configuring the TankMaster.net

Server. The information that is viewed on the TankMaster.net Website/WAP
website is set by the Administrator using the TankMaster.net Configuration
application. The manual describes how the Administrator can create, edit,
delete and assign rights to the Users and Groups for viewing tanks.
TMn2DataCollector.pdf
This manual describes the DataCollector application, which displays the Live
and Static data of the tanks polled with the current date and time. The manual
also explains how to start and end the application manually or automatically.
The data collected by this application is displayed on the TankMaster.net
Website/WAP websites.
TMn2Website.pdf
This manual provides a detailed description of various menus, products,

information etc which are viewed by the user on the website. The user can
change limited details of his profile, view details of all products, individual
tanks, view graphs and download tank information in Excel format.
TMn2UserStatus.pdf
This manual gives a detailed description of the information that is available on

users who are logged on to the TMn2Web website. It also displays the current
page being viewed by the user, the session Id assigned, session start time
and session expiry time. Only the Administrator can access this website.
Overview of Manuals
TMn2Wapsite.pdf
This manual describes how the TankMaster.net WAP website works using an
Internet browser. It also describes how to view details of individual tanks and
product groups.
Contents
Contents
1.0 Pre-Installation ..................................................................................8

1.1 Overview ........................................................................................8
1.2 Minimum System Requirements ....................................................8
1.3 Uninstalling TankMaster.net ..........................................................9
1.4 Reinstalling TankMaster.net ........................................................12
1.5 Installing two versions of TankMaster.net....................................12
1.6 Creating a User as an Administrator............................................13
1.6.1 Creating a New User .............................................................13
1.6.2 Adding a user as an Administrator ........................................15
1.7 Installing IIS on Windows 2000 Server ........................................18
1.7.1 To install IIS with minimum settings: .....................................18
1.7.2 To install IIS with default settings: .........................................20
1.8 Installing IIS on Windows XP Pro ................................................21
1.9 Installing IIS on Windows 2003 Server ........................................24
2.0 Installation of TankMaster.net .........................................................31
3.0 Post Installation ...............................................................................33
3.1 Setting Directory Security on Windows 2000 Server ...................33
3.2 Setting Directory Security on Windows XP Pro ...........................37
3.3 Setting Directory Security on Windows 2003 Server ...................42
4.0 Configuring TankMaster Servers and TankMaster.net Server to work
with Windows XP Service Pack 2. ..................................................47
4.1 Windows Firewall .........................................................................47
4.1.1 Configuring the Firewall .........................................................48
4.2 DCOM Enhancements .................................................................52
4.2.1 Configuring DCOM ................................................................52
5.0 The Next Step .................................................................................57
6.0 Troubleshooting...............................................................................60
Pre-Installation
1.0 Pre-Installation
1.1 Overview
It is very important to read the contents of this file before starting any
installation/re-installation/upgrade of the TankMaster.net software.
Note! To install a new version of TankMaster.net, it is not necessary to

uninstall the older version of TankMaster.net. Both installations of
TankMaster.net can co-exist on the same Server. An important point to
remember in such cases is that only one Data Collector should be started
to poll data from TankMaster.net Servers (i.e. either TMnDataCollector or
TMn2DataCollector).
Refer to the following sections for more details:
1.3 for Uninstalling TankMaster.net
1.4 for Reinstalling TankMaster.net
1.5 for Installing two versions of TankMaster.net
1.2 Minimum System Requirements
Before proceeding with the installation, make sure the following

requirements are met.
For Rosemount TankMaster.net, the TankMaster.net Server should be

connected to the TankMaster Server on LAN and viewed on the
TankMaster workstation in Windows Explorer.
The TankMaster workstation and the TankMaster.net Server should be

using TCP/IP protocol to communicate with each other.
The software is configured to run on the following operating systems:

(a) Windows 2000 Server with IIS
(b) Windows XP Pro with IIS
(c) Windows 2003 Server with IIS
A user, for example, TMnAdmin should be created as Administrator and

added to the Administrators Group. This user should be created on all
TankMaster Servers and the TankMaster.net Server.
The recommended screen resolution is 1024 x 768, on the client and

Server machine.
The minimum required RAM is 256 MB. Suggested RAM is 1 GB.
Pre-Installation
This software requires a minimum of 20MB hard disk space and the
estimated used space for data polling is 15MB.
This software will need one of the following Office applications loaded on
the Server and client machine:
(a) Microsoft Office 2000
(b) Microsoft Office XP
(c) Microsoft Office 2003
Office Web Components (OWC) are required by the software. OWC is
loaded by default during installation of Office applications.
The computer should be a Pentium 4 processor. Suggested is the fastest

affordable.
The client's machine should have Internet Explorer 5.0 or above installed
with Cookies enabled.
The manuals are in Adobe Acrobat PDF format. To read or print the
manuals, Acrobat Reader version 5.0 or above should be installed.
Minimum bandwidth between the TankMaster.net Server and each of the

TankMaster machines is 20 Kilo bits per second per tank of that
TankMaster machine.
Minimum internet bandwidth of the TankMaster.net server is 64 Kilo bits

per second. It is suggested that the internet bandwidth be at least 256
Kilo bits per second.
1.3 Uninstalling TankMaster.net
To uninstall an older version of TankMaster.net follow the steps

mentioned below:
Stop the TankMaster.net DataCollector from polling all TankMaster

Servers, by clicking on “Stop All”. Once all Servers have stopped polling,
exit from the DataCollector application.
Backup *.mdb files (Database files) which are located in the TMnData
directory. Copy the database files to another media (CD/Floppy/HDD).
These files contain the details of the settings existing in the
TankMaster.net Configuration (i.e. Mapped TankMaster Servers, Users
and Group details with passwords, tanks allocated to users/groups etc.)
Insert the TankMaster.net CD (i.e. the version which is installed on the

computer) and run the Setup.exe program. The Setup program will
Pre-Installation
launch a menu with options “Install”, “Repair”, “Remove”. Select the

“Remove” option to uninstall the existing version of TankMaster.net.
Insert the TankMaster.net CD (i.e. the version which is installed on the

computer) and run the Setup.exe program. The Setup program will
launch a menu with options “Install”, “Repair”, “Remove”. Select the
“Remove” option to uninstall the existing version of TankMaster.net.
During un-installation, the setup wizard will ask you to delete some files.
Do not select the option “Don’t display this message again.”. Click the
“No” option manually on all screens as shown.
Note: If the “Don’t display this message again.” checkbox is selected and the
“Yes” button is clicked, new version of TankMaster.net will not install
properly. Hence, do not select the option “Don’t display this message
again.” and click the “No” option manually for deletion of each file.
The screens for the Shared file deletion are as shown below.
Pre-Installation
Pre-Installation
Once the setup completes, it will ask for a “Reboot” option. Click “Yes” to
reboot the system. Once the machine reboots, un-installation of
TankMaster.net will be completed.
Note! After uninstalling TankMaster.net the virtual directory (tankmasternet),

which was created by the TankMaster.net setup in IIS (Internet
Information Server), does not get deleted.
1.4 Reinstalling TankMaster.net
To reinstall TankMaster.net follow the steps mentioned below:
Insert the new version of TankMaster.net Installation CD into the CDROM

drive and run Setup.exe. Follow the installation procedure by selecting
the default options in the setup program.
Once the setup is completed, it displays a message, “Setup is completed.

Press Yes to restart the computer” or “No to restart the computer later”.
Select the “Yes to restart the computer” option. After the machine
reboots, setup will create two icons, TMn2 Config and TMn2 Data
Collector on the desktop. This completes the installation process for the
new TankMaster.net.
Note! An important aspect to remember is, when two TankMaster.net versions

are installed on the same machine, only one Data Collector should be
started to poll data from the TankMaster.net Servers. (i.e.
TMnDataCollector or TMn2DataCollector).
1.5 Installing two versions of TankMaster.net
The process mentioned below assumes that one version of

TankMaster.net is already installed on the computer.
Pre-Installation
Note! Two versions of TankMaster.net can co-exist or can be installed on a

single machine, because both installers use separate installation
directories and different application names.
To install a new version of TankMaster.net while one version is already

loaded on the computer, follow the steps given below:
Insert the new TankMaster.net Installation CD into the CDROM drive and
run Setup.exe . Follow the installation procedure by selecting all default
options during setup.
Once the setup completes, it displays a message, “Setup is completed.

Press Yes to restart the computer” or “No to restart the computer later”.
Select the “Yes to restart the computer” option. On reboot, setup will
create two new icons, TMn2 Config and TMn2 Data Collector on the
desktop, apart from the two other icons TMnConfig and TMn
DataCollector (that were created by the old TankMaster.net setup
program). This completes the installation process of the new
TankMaster.net.
Note! When two TankMaster.net versions are loaded or co-exist on the same
machine, it is important to remember that only one copy of Data Collector
(i.e. TMnDataCollector or TMn2DataCollector) is to be started. If both
copies of Data collectors are started, incorrect data details will be
displayed on the TankMaster.net website.
1.6 Creating a User as an Administrator
1.6.1 Creating a New User
In the example, a user, TMnAdmin, will be created. The password

for this user will also be TMnAdmin. (The password is case
sensitive).
Note! The user (TMnAdmin) should be created on all TankMaster Servers and
the TankMaster.net Server machine. The password for the users should
be the same on the TankMaster Servers and the TankMaster.net Server.
The user (TMnAdmin) must be assigned a password, else the Data
Collector application will hang when accessing the history or download
functions of the TankMaster.net website.
Pre-Installation
To create the TMnAdmin user:
Click on Start>Settings>Control Panel>Administrative

Tools>Computer Management. Navigate to the Local Users and
Groups folder/option that is located under System Tools. In this
folder there will be sub folders called Users and Groups. Right
click on the Users folder and select New User.
In the New User window, enter TMnAdmin as the User name and
Password.
Uncheck the option “User must change password at next logon”.

Check the options “User cannot change password” and “Password
never expires” as shown in the figure below.
Pre-Installation
Click on Create and Close.
This completes the procedure for creating a new user (TMnAdmin).
1.6.2 Adding a user as an Administrator
In the example, a user, TMnAdmin, will be added as an

Administrator .
Navigate to the Local Users and Groups folder/option that is

located under System Tools. In this folder there will be sub folders
called Users and Groups.
For Windows 2000 Server:

In the Local Users and Groups folder select Groups and from the
right window pane, double click on the Administrators Group. The
Administrators Properties window will be shown. Click on the
Add button. Select the newly created TMnAdmin user and click
Add.
Pre-Installation
Click on OK / Apply and then click on the Close button.

Logout of Windows and enter the login name as TMnAdmin.
For WindowsXP Pro and Windows 2003 Server:

In the Local Users and Groups folder select Groups and from the
right window pane, double click on the Administrators Group. The
Administrators Properties window will be shown. Click on the
Add> Advanced>FindNow buttons. A list of existing users will be
displayed in the lower window. Select the newly created
TMnAdmin user and click on the Add button.
Pre-Installation
Click on OK / Apply and then click on the Close button.

Logout of Windows and enter the login name as TMnAdmin.
Note! The user (TMnAdmin) should be added to the Administrators Group on

all TankMaster Servers and the TankMaster.net Server machine. The
password for the users should be the same on the TankMaster Servers
and the TankMaster.net Server.
Pre-Installation
1.7 Installing IIS on Windows 2000 Server
Note! IIS can be installed using Default settings or minimum settings. We

recommend using minimum settings.
The Internet Information Server (IIS) gets installed when you install
Windows 2000 Server using the Typical Setup option. If for some reason,
IIS is not pre-loaded follow the steps given below.
1.7.1 To install IIS with minimum settings:
Click on Start>Control Panel>Add/Remove

Programs>Add/Remove Windows Componets and highlight
Internet Infomation Services (IIS) as shown below.
Pre-Installation
Click on the Details button and check the options Common Files,
World Wide Web Service and Internet Information Services
Snap-in. Uncheck all other options as shown below.
Click on the OK button and then click on the Next button.
The system will ask for the Windows 2000 Server installation CD.
Insert the installation CD and click on the OK button.
Copying of files will start and the wizard will end. Click on the
Finish button to close the wizard.
This completes the installation of IIS with minimum settings on

Windows 2000 Server.
Pre-Installation
1.7.2 To install IIS with default settings:

Programs>Add/Remove Windows Componets and select
Internet Infomation Services (IIS) as shown below and click on
the Next button.
The system will ask for the Windows 2000 Server installation CD.
This completes the installation of IIS with Default settings on

Pre-Installation
1.8 Installing IIS on Windows XP Pro


Programs>Add/Remove Windows Components and highlight
Internet Infomation Services (IIS) as shown below.
Select the Details option and check the options Common

Files,World Wide Web Service and Internet Information
Services Snap-in.
Pre-Installation
Uncheck all other options as shown below.
Highlight the World Wide Web Service and click on the Details
option. Uncheck all options except the World Wide Web Service
checkbox as shown below.
The system will ask for the Windows XP Installation CD.
Pre-Installation

Windows XP Pro.
Click on Start>Settings>Control Panel>Add/Remove

Programs>Add/Remove Windows Components.
The Windows Components Wizard screen will be displayed as

shown below. Select Internet Information Services (IIS) and click
on the Next button.
The system will ask for the Windows XP Installation CD.

Windows XP Pro.
Pre-Installation
1.9 Installing IIS on Windows 2003 Server


Programs>Add/Remove Windows Componets and highlight
Application Server as shown below.
Click on the Details button and select Internet Information

Services (IIS) and Enable network COM+ access.
Pre-Installation
Uncheck all other options as shown below:
Highlight the Internet Information Services (IIS) and click on the

Details button. A window will be displayed as shown below.
Pre-Installation
Select the World Wide Web Service option and click on the
Details button. A window will be displayed as shown below.
Select the World Wide Web Service and click on the OK button.
The system will ask for the Windows 2003 Server Installation CD.

Pre-Installation

Programs>Add/Remove Windows Components.
The Windows Components Wizard screen is shown below.
Highlight Application Server and click on the Details button. The

window of the Application Server is shown below.
Pre-Installation
Select Internet Information Services (IIS). Enable network

COM+ access option gets is selected by default. Click on the OK
button and then the Next button.
The system will ask for the Windows 2003 Server Installation CD.

The newly created user (TMnAdmin) should be added to the IIS_WPG

group.
Adding a user to the IIS_WPG Group
Click on Start>Control Panel>Administrative Tools>Computer

Management. This will open the Computer Management window.
In the left window pane, select the Groups option that is located under
System Tools> Local Users and Groups. Click on the Groups folder
that will show the available groups in the right window pane. The
Computer Management window is as shown below.
Pre-Installation
Double click on the IIS_WPG group and click on the Add button.
From the Select Users or Groups window, click on the Advanced

button, then Find now.
Pre-Installation
Existing Users and Groups on this machine will be displayed. Select the
user TMnAdmin and click on the OK button.
The selected user (TMnAdmin) will be added to the IIS_WPG group.
Click on the OK button.
On the IIS_WPG properties window, click on the Apply and OK buttons.
This completes the installation of IIS on Windows 2003 Server.
Installation of TankMaster.net
2.0 Installation of TankMaster.net

The following steps should be taken to install TankMaster.net:
A new user (for example, TMnAdmin) should be added as an

Administrator. For creating a new user (TMnAdmin), refer to section 1.6
The administrator will need to setup the Internet Information Server

(IIS) before installing TankMaster.net.
To setup this Server, refer to the following sections:
1.7 for setting up Internet Information Server on Windows 2000 Server.
1.8 for setting up Internet Information Server on Windows XP Server.
1.9 for setting up Internet Information Server on Windows 2003 Server.
The administrator will have to setup Microsoft Office 2000, Microsoft

Office XP or Microsoft Office 2003 on the TankMaster Server and on the
TankMaster.net Server. This is required for generating graphs and Excel
spread sheets.
To setup the TankMaster.net software, the administrator should insert the

TankMaster.net CD that will auto run and launch the setup. If the CD
does not auto run, manually run the setup from “x:\setup.exe” where “x” is
the letter representing the CD drive.
To setup the TankMaster.net software accept the License Agreement and

follow the instructions on the screen.
Installation of TankMaster.net
If TankMaster.net is not installed on your machine, the setup will install

the software in the “C:\Program Files\Saab\TankMasternet” directory. If
TankMaster.net was previously installed, or the folder already exists on
the machine, the software will be installed in the said directory. During the
software installation of TankMaster.net, it will also install the Sentinel
System Driver.
The Setup Type window will be displayed. Select the Typical option and
click on the Next button.
Once the setup completes, it will ask for a “Restart” option. Click on the
“Yes” button to restart the system.
Once the machine restarts, the installation of the TankMaster.net Server

is completed.
Post Installation
3.0 Post Installation

3.1 Setting Directory Security on Windows 2000 Server
Select the virtual directory “tankmasternet” which has been created by

the setup of TankMaster.net. This directory will be under Internet
Information Services>Default Web Site. Right click on it and select
Properties.
Post Installation
Select the Directory Security option tab as shown in the screen below.
Click on the Edit button under the “Anonymous access and authentication
control” section.
The “Authentication Methods” window will be displayed as shown

below.
Post Installation
Click on the Edit button under the “Anonymous access” section.

The “Anonymous User Account” window will be displayed as below.
Enter the Username and Password that was used for logging into this
computer. Uncheck Allow IIS to control password. Click on the OK
button.
It will ask to confirm the password. Enter the password again and click on
the OK button.
Note! The user (TMnAdmin) must be assigned a password, else the Data
Select the virtual directory “tmn2wap” under the “Default Web Site”
folder. Right click and select Properties.
Post Installation
The “tmn2wap Properties” window will be displayed. Select the

Directory Security options tab.
control” section.
The “Authentication Methods” window will be displayed as shown.
Post Installation
Click on the Edit button under the “Anonymous access” section.
The “Anonymous User Account” window will be displayed as below.
computer.
Uncheck Allow IIS to control password. Click on the OK button.
the OK button.
Close the “Internet Information Services” window.
This completes the Setup and Configuration of IIS for TankMaster.net on

3.2 Setting Directory Security on Windows XP Pro
Click on Start>Control Panel>Administrative Tools>Internet Information

Services (IIS) Manager. This will open the IIS management tool. Select
the virtual directory “tankmasternet” which has been created by the
setup of TankMaster.net. This directory will be under Internet Information
Services>Default Web Site.
Right click on tankmasternet virtual directory and select Properties.
Post Installation
Select the properties option of the virtual directory.
Select the Directory Security option tab as shown in the screen below.
control” section.
Post Installation
The “Authentication Methods” window will be displayed as shown

below.
computer.
Uncheck Allow IIS to control password.
Click on the OK button. It will ask to confirm the password.
Enter the password again and click on the OK button.
Select the virtual directory “tmn2wap” under the “Default Web Site”
folder.
Post Installation
Right click on the directory and select Properties.
The “tmn2wap properties” screen will be displayed. Select the

Directory Security options tab as shown below.
Click on the Edit button under the “Anonymous access and

authentication control” section.
Post Installation
The “Authentication Methods” window will be displayed as below.
computer.
Uncheck Allow IIS to control password. Click on the OK button.
Note! If the operating system is Windows XP Pro with Service Pack 2,

additional steps will be required. Refer to section 4.0 for details.

Windows XP Pro.
Post Installation
3.3 Setting Directory Security on Windows 2003 Server
Click on Start>Control Panel>Administrative Tools>Internet Information

Services (IIS) Manager.
Double click on the IIS Manager. The Web Service Extensions window
will be shown in the right window. Select Active Server Pages and click
on the Allow button as shown below.
Select the virtual directory “tankmasternet” that will be viewed under

Web Sites>Default Web Site.
Right click on it and select Properties.
Post Installation
The tankmasternet Properties window will be displayed. Select the

Directory Security option tab.
Click on the Edit button under the “Authentication and access control”
section.
Post Installation
The “Authentication Methods” window will be displayed as below.
computer.
the OK button.
Post Installation
Select the virtual directory “tmn2wap” under the Web Sites>Default Web
Sites folder and right click. Select the Properties option.
The tmn2wap Properties window will be displayed. Select the Directory

Security option.
Click on the Edit button of “Authentication and access control” section.
Post Installation
The “Authentication Methods” window will be displayed.
computer.
the OK button.

Configuring TankMaster with Windows XP Service Pack 2
4.0 Configuring TankMaster Servers and

TankMaster.net Server to work with Windows XP
Service Pack 2.
The major goal of Windows XP Service Pack 2 is to reduce common available
scenarios for malicious attack on Windows XP. The Service Pack will reduce
the effect of most common attacks in four ways:
Improvement in shielding Windows XP from the network:

RPC and DCOM communication enhancements.
Enhancements to the internal Windows firewall.
Enhanced memory protection.
Safer handling of e-mail.
Internet Explorer security enhancements.
Most OPC Clients and Servers use DCOM to communicate over a network
and thus will be impacted due to the changes in Service Pack 2. When
Service Pack 2 is installed with its default configuration settings, OPC
communication via DCOM will cease to work.This section describes the
settings necessary to restore OPC communication when using XP Service
Pack 2 (SP2).
SP2 includes many changes and security enhancements, two of which directly
impact OPC via DCOM. First, new DCOM limit settings have been added.
Secondly, the software firewall included with XP has been greatly enhanced
and is turned on by default.
Since the callback mechanism used by OPC essentially turns the OPC Client
into a DCOM Server and the OPC Server into a DCOM Client, the instructions
provided here must be followed on all nodes that contain either OPC Servers
or OPC Clients.
Note! OPC communication that is confined to a single machine (using COM,

but not DCOM) will continue to work properly after installing XP SP2
without following the instructions in this section.
4.1 Windows Firewall
The Windows Firewall allows traffic across the network interface when
initiated locally, but by default stops any incoming “unsolicited” traffic.
However, this firewall is “exception” based, meaning that the
administrator can specify applications and ports that are exceptions to the
rule and can respond to unsolicited requests.
The firewall exceptions can be specified at two main levels, the

application level and the port and protocol level. The application level is
where you specify which applications are able to respond to unsolicited
requests and the port and protocol level is where you can specify the
firewall to allow or disallow traffic on a specific port for either TCP or UDP
traffic. To make any OPC client/Server application work via DCOM,
changes need to be made on both levels.
4.1.1 Configuring the Firewall
By default the windows firewall is set to “On”. This setting is

recommended by Microsoft and by OPC to give your machine the
highest possible protection. For trouble shooting, you may wish to
temporarily turn off the firewall to prove or disprove that the firewall
configuration is the source of any communication failure. To
configure the Windows Firewall, click on Start>Control
Panel>Windows Firewall.
Note! It may be appropriate to permanently turn off the firewall if the machine is
sufficiently protected behind a corporate firewall. When turned off, the
individual firewall settings outlined here need not be performed to allow
OPC communication.
Select the “Exceptions” tab and add all OPC Clients and Servers to
the exception list. Also add Microsoft Management Console (used
by the DCOM configuration utility in the next section) and the OPC
utility OPCEnum.exe found in the Windows\System32 directory.
In the Add a Program dialog, there is a listing of most applications

on the machine, but note that not all of them show up on this list.
Use the “Browse” button to find other executables installed on the
computer.
For the OPC Server and clients to work properly with Firewall
enabled, one needs to add four programs to this exception list:
StrServer.exe which is located in \Program

Files\Saab\TankMasternet \TmnLibs.
OPCENUM.exe which is located in \Windows\System32.
TMn2DataCollx3.exe which is located in \Program

Files\Saab\TankMasternet\TmnLibs
TMn2Config.exe which is located in \Program

Files\Saab\TankMasternet \TmnApp.
Note! Only EXE files are added to the exceptions list. For in-process OPC
Servers and Clients (DLLs and OCXs) you will need to add the EXE
applications that call them to the list instead.
Add TCP port 135 as it is needed to initiate DCOM

communications, and allow for incoming echo requests. In the
Exceptions tab of the Windows Firewall, click on Add Port.
In the Add a Port dialog, fill out the fields as follows:

Name: DCOM
Port number: 135
Choose the TCP radio button.
4.2 DCOM Enhancements
Service Pack 2 for Windows XP has also made some security

enhancements to DCOM; two in particular need to be taken into
consideration when using OPC on a network: First, the default Launch
and Access permissions dialogs have been modified to allow the user to
configure “limits” on the permissions given to applications using DCOM.
Secondly, for each user now defined in the Launch and Access
permissions, both local and remote access can be explicitly defined.
A brief background on default Launch and Access permissions in DCOM:

Launch permissions define who can launch a COM based application
(such as an OPC Server) both over the network or locally. Access
permissions define who can access that application once it has been
launched. Applications can get their Launch and Access permissions
from one of three places: they can use explicitly defined setting for their
application, they can use the default permissions or they can set their
own permissions programmatically. Because an application could set its
own permissions programmatically, the explicitly defined or default
settings, although set properly, may not be used and therefore the user is
not able to explicitly have control over these settings. To overcome this
security flaw, Microsoft has added “limits” to the DCOM security settings
from Launch and Access to limit the permissions that an application can
use. This limit prevents the application from using permissions beyond
what is specified in the DCOM configuration settings. By default the limits
set by Service Pack 2 will not allow for OPC communications over the
network.
In addition to the new permissions limits, one must now specify if the user
or group specified has permissions locally or remotely (or both). In order
for OPC applications to work over the network with DCOM, the
permissions must be set such that remote users can launch and/or
access the OPC Servers and clients on the machine.
4.2.1 Configuring DCOM
Follow these steps to configure DCOM for OPC Communications

using Windows XP Service Pack 2: Click on Start>Run and type
DCOMCnfg and click on the OK button.
Click on Component Services under the Console Root to expand

it.
Click on Computers under Component Services to expand it.
Right click on My Computer in the right window and select

Properties.
Click on COM Security tab and note these are the four permission
configurations that we will have to edit:
Edit the Limits for Access and Launch

Access Permissions – Edit Limits...
You need to check the Remote Access box for the user labeled
ANONYMOUS LOGIN in this dialog.
Note! This setting is necessary for OPCEnum.exe to function and for some
OPC Servers and Clients that set their DCOM 'Authentication Level' to
'None' in order to allow anonymous connections. If you do not use
OPCEnum you may not need to enable remote access for anonymous
users.
Launch and Activation Permissions – Edit Limits...

You need to check the remote boxes for the user labeled
Everyone in this dialog.
Note! Since Everyone includes all authenticated users, it is often desirable to

add these permissions to a smaller subset of users. One suggested way
to accomplish this is to create a group named “OPC Users” and add all
user accounts to this group that will execute any OPC Server or Client.
Then substitute “OPC Users” everywhere that Everyone appears in
these configuration dialogs.
Edit Default Permissions for Access and Launch
For each user (or group) that participates in OPC communication

(e.g. “OPC Users”), make sure that both the Local Allow and
Remote Allow checkboxes are both checked.
Access Permissions per user:
Launch and Activation permissions per user:
The Next Step
5.0 The Next Step

After installation and configuration of Internet Information Services (IIS) and
TankMaster.net is complete, the administrator needs to configure the
TMn2Config and the TMn2DataCollector applications.
When the machine boots up, two icons will be seen on the desktop.
1. A blue icon named TMn2 Config.
Open TMn2 Config and configure items in the order mentioned below:
Map Servers & Tanks

The Map Servers & Tanks tab allows the administrator to map Servers to the
client machine. The Mapping of Servers on the client machine allows the
administrator to connect to the TankMaster Server. You can access the tanks
available in the TankMaster Server only if the TankMaster Server is mapped
to your local machine. To view the data of the tanks on the web site you have
to map at least one Server on the client machine.
Refer to Section 4.1 in TMn2Config.pdf for details on Map Servers & Tanks
Setup Users
The Setup Users tab allows the administrator to add, edit and delete users.
Only these users have access to the TankMaster.net website. The
administrator assigns the users their LoginID and Passwords in the Setup
Users tab of the TankMaster.net Configuration.
Refer to Section 4.2 in TMn2Config.pdf for details on Setting Up Users
Setup Groups
The Setup Groups tab allows the administrator to create groups by adding
existing users. The users of the group will be able to view, on the website,
details of the tanks that are assigned to them by the administrator.
Refer to Section 4.3 in TMn2Config.pdf for details on Setting Up Groups
Setup HTML Info

The Setup HTML Info tab of the TankMaster.net Configuration allows the
administrator to set up the Company’s name and location that will be
displayed on the TankMaster.net website on the top left corner.
Refer to Section 4.4 in TMn2Config.pdf for details on Setting Up HTML Info.
For details on configuring TMn2Config, refer to the document TMn2Config.pdf
The Next Step
2. A grey & blue icon named TMn2 Data Collector.
The TankMaster.net DataCollector’s function is to poll the Live and

Static Data from the locally mapped TankMaster Servers that are
configured using the TankMaster.net Configuration application. Before
starting the DataCollector, make sure that the security lock is connected
to the parallel/USB port of the TankMaster Server. If the security lock is
not connected to the TankMaster Server, the DataCollector will start in
DEMO MODE, which will automatically shut down after eight hours.
When started, it also shows the status of the TankMaster Server and the
status of the data polled. The status of the Servers is shown in the upper
window pane and the status of the data polled is visible in the lower
window pane. If the Servers are not started in the DataCollector, the user
will not be able to view the current status of the tank data.
For details on using TMn2DataCollector, refer to the document

TMn2DataCollector.pdf
TankMaster.net Website
The main aim of TankMaster.net is to make data of the tanks and products
available to users all over the world from offices, residences or WAP
phones. This data is available to users who are assigned a Username and
Password by the administrator. Users can only read the data available on
the website and view/download data in the form of Excel spreadsheets for
editing. The configuration of TankMaster.net is achieved with the help of the
TankMaster.net Configuration and TankMaster.net DataCollector
applications.
If the TankMaster Server does not have a hardware lock, the DataCollector
and the website will run in DEMO MODE.
To access the Tankmaster.net website open the Internet browser and in the
address field enter http://servername/tankmasternet. The servername
should be replaced by the internet name of the TankMaster Server or its IP
address. (E.g. http://mpix191/tankmasternet or
http://59.181.101.23/tankmasternet)
For details on using TMn2Website, refer to the document TMn2WebSite.pdf
The Next Step
TMn2UserStatus Website
The UserStatus website is accessible only to administrators. It contains

Information about users connected to the TankMaster.net website.
It displays fields Session ID, Login ID, Page Description, Start Time and
Expiry time details on users accessing the TankMaster.net website.
To access the TMn2UserStatus website open the Internet browser and in

the address field enter http://servername/tankmasternet. The servername
should be replaced by the internet name of the TankMaster Server or its IP
address. (E.g. http://mpix191/UserStatus.asp or
http://59.181.101.23/UserStatus.asp)
For details on using TMn2UserStatus website, refer to the document

TMn2UserStatus.pdf
TMn2Wap Website
This website has been developed for the sole purpose for being viewed by
mobile devices (WAP enabled phones) that have access to the Internet. This
will allow the user to view all data of the tanks which the administrator has
given rights.
The data and figures, displayed on the WAP phones will vary for different
WAP phones. The reason being that the screen resolution of WAP phones
differ (monochrome, 256 colors etc.)
Users having no access to WAP phones can view the TankMasternet WAP
website on their desktop using Internet browsers.
To access the TMn2Wap website open the Internet browser and in the
address field enter http://servername/tmn2wap. The servername should be
replaced by the internet name of the TankMaster Server or its IP address.
(E.g. http://mpix191/tmn2wap or http://59.181.101.23/tmn2wap)
For details on using TMn2Wap website, refer to the TMn2Wap.pdf
Troubleshooting
6.0 Troubleshooting
What if I cannot view graphics on the web server?
If you are unable to view graphics on the web server, Office Web Components
for Microsoft Office 2000, 2003, XP or the Excel applications have not been
installed or have been corrupted.
Office Web Components are a set of Active-X components that work in
conjunction with XML coding on web pages to provide interactive spreadsheet
capability. Unless you know for certain that the OWC components are
installed on your machine (the file might be on the computer but not installed),
you might try installing the OWCs from the Microsoft Office CD.
What if I cannot view the TankMaster.net website?
If you cannot view the TankMaster.net website, you have not installed Internet
Information Services (IIS) or you have not pointed to the correct virtual
directory in IIS.
What if I cannot view/download spreadsheets?
If you cannot view/download spreadsheets, Microsoft Office may not be

installed. Install Microsoft Office to overcome this problem.
User’s Guide
Ref. no: 303037E
Emerson Process Management
Rosemount Tank Gauging

Box 130 45
SE-402 51 Göteborg
SWEDEN
Tel (International): +46 31 337 00 00
Fax (International): +46 31 25 30 22
E-mail: sales.srt@emersonprocess.com
www.rosemount-tg.com
Copyright © Rosemount Tank Radar AB. Third Edition. February 2007. Ref. no: 303037E.

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User’s Guide

Ref. no: 303037E

Copyright © 2001- 2007 Rosemount Tank Radar AB

Copyright law and international treaties protect this program. Unauthorized

This manual describes the procedure for installing TankMaster.net on

This manual describes the procedure for configuring the TankMaster.net

This manual provides a detailed description of various menus, products,

This manual gives a detailed description of the information that is available on

1.0 Pre-Installation ..................................................................................8

Note! To install a new version of TankMaster.net, it is not necessary to

1.2 Minimum System Requirements

Before proceeding with the installation, make sure the following

For Rosemount TankMaster.net, the TankMaster.net Server should be

The TankMaster workstation and the TankMaster.net Server should be

The software is configured to run on the following operating systems:

A user, for example, TMnAdmin should be created as Administrator and

The recommended screen resolution is 1024 x 768, on the client and

The minimum required RAM is 256 MB. Suggested RAM is 1 GB.

The computer should be a Pentium 4 processor. Suggested is the fastest

Minimum bandwidth between the TankMaster.net Server and each of the

Minimum internet bandwidth of the TankMaster.net server is 64 Kilo bits

1.3 Uninstalling TankMaster.net

To uninstall an older version of TankMaster.net follow the steps

Stop the TankMaster.net DataCollector from polling all TankMaster

Insert the TankMaster.net CD (i.e. the version which is installed on the

launch a menu with options “Install”, “Repair”, “Remove”. Select the

Insert the TankMaster.net CD (i.e. the version which is installed on the

Note! After uninstalling TankMaster.net the virtual directory (tankmasternet),

1.4 Reinstalling TankMaster.net

To reinstall TankMaster.net follow the steps mentioned below:

Insert the new version of TankMaster.net Installation CD into the CDROM

Once the setup is completed, it displays a message, “Setup is completed.

Note! An important aspect to remember is, when two TankMaster.net versions

1.5 Installing two versions of TankMaster.net

The process mentioned below assumes that one version of

Note! Two versions of TankMaster.net can co-exist or can be installed on a

To install a new version of TankMaster.net while one version is already

Once the setup completes, it displays a message, “Setup is completed.

1.6 Creating a User as an Administrator

1.6.1 Creating a New User

In the example, a user, TMnAdmin, will be created. The password

To create the TMnAdmin user:

Click on Start>Settings>Control Panel>Administrative

Uncheck the option “User must change password at next logon”.

Click on Create and Close.

This completes the procedure for creating a new user (TMnAdmin).

1.6.2 Adding a user as an Administrator

In the example, a user, TMnAdmin, will be added as an

Navigate to the Local Users and Groups folder/option that is

For Windows 2000 Server:

Click on OK / Apply and then click on the Close button.

For WindowsXP Pro and Windows 2003 Server:

Click on OK / Apply and then click on the Close button.

Note! The user (TMnAdmin) should be added to the Administrators Group on

1.7 Installing IIS on Windows 2000 Server

Note! IIS can be installed using Default settings or minimum settings. We

1.7.1 To install IIS with minimum settings:

Click on Start>Control Panel>Add/Remove

Click on the OK button and then click on the Next button.

Insert the installation CD and click on the OK button.

This completes the installation of IIS with minimum settings on

1.7.2 To install IIS with default settings:

Click on Start>Control Panel>Add/Remove