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4 Table of Contents
Chapter 1: Introduction
Congratulations on your purchase of Band-in-a-Box® 2019 for Windows®!
This documentation covers the new features in Band-in-a-Box 2019. The Help menu has a link to the full manual.
Chapter 1: Introduction 5
percussionist Keita Ogawa are all part of some of the most exciting funk and world music projects coming out of
New York and are now RealTracks artists. There are new “Fiery” Harmonica Soloists (5) from LD Miller, who
won first runner up on the first season of “America’s Got Talent” with his amazing harmonica performances. We
also have amazing new Blues Rhythm and Soloist Guitars (4) from the amazing Sol Philcox, as well as new
Funky Acoustic Guitar (3) styles from Colin Linden and Joe Robinson. There are also new Djembe & other
percussion styles (7), from Keita Ogawa, Tango styles (4), and Modern Jazz Waltz Drums (2). To top it off,
we’ve added to our collection of Horn Section styles with some great, growly Blues Horns (4)!
- 70 Pop, Rock & World RealTracks
We have some amazing new pop, rock, and world styles with Band-in-a-Box 2019. The perennial favorite Brent
Mason has recorded some beautiful new pop soloists on both Electric and Acoustic Guitar (8). We also have
wonderfully spacey “Cinematic” Electric Guitar (4) from Darin Favorite, as well as beautiful new 12-string
and 6-string “Campfire” Acoustic Folk styles (16), and Rock & Grunge Acoustic Guitar (4) from Quinn
Bachand. In addition to this, we have Pop-Rock Pedal Steel (4) with a modern edge from the Nashville great
Eddy Dunlap, “Southern Pop” Drums (4) from Land Richards, and a set of laid-back singer-songwriter
guitar and piano (6). To round off the “world music” side of things, we’ve added new Klezmer (12) accordion,
guitar, bass, and drum styles as well as “A Taste of Europe” set of accordion and guitar (4). These feature world
champion accordionist Cory Pesaturo. We also have a set with upright bass playing basic pop styles, as well as
pop accordion (8), which are all very useful in a wide variety of styles.
- 72 Country, Americana & Celtic RealTracks
With Band-in-a-Box 2019, we’re introducing an amazing new RealTracks guitar artist, Johnny Hiland! Johnny
is a Nashville legend known for his blistering fast “Chicken Pickin’” soloing style, and we have three soloist styles
that we’re proud to present in our “Chicken Pickin’” (3) with Johnny Hiland! We’ve also expanded our
collection of “Americana” RealTracks, with new keyboards (4) from a CMA winner Mike Rojas, resonator
guitars (6) from Eddy Dunlap, nylon and electric guitars (6) from Brent Mason, acoustic bass (1) from Byron
House, drums and percussion (6) from Bryan Owings, fiddles (2), mandolins (6), and another RealTracks first:
5-string fiddle (5) and mandola (5) from Andy Leftwich! We’ve added to our collection of Celtic styles with
another RealTracks first: amazing Celtic cellos (9) by Natalie Haas, which includes options both for the common
“Celtic Chopping” technique, as well as styles that utilize long, flowing lines. Also, on the Celtic front we have
new 12-string, and nylon guitar styles (6) from Quinn Bachand, which utilize another RealTracks first:
“DADGAD-Guitar tuning”. There’s also a set of Celtic soloists (8), so you can have an improvised solo over
your chord progression in the styles of a Celtic jig, reel, or hornpipe. And for the icing on the cake, we’ve added a
new background vocal RealTracks style with Gospel “Mmms” Vocals (5), which includes options that utilize
four doubled voices, or combinations of the individual voices!
MIDI SuperTracks Set 28: Pop Basses (6 MIDI SuperTracks)
With MIDI SuperTracks Sets 28, we’ve added 6 new MIDI SuperTracks to our collection. In the past we’ve had
jazz bass MIDI SuperTracks, but for the first time we’ve added pop bass styles (6), perfect for acoustic or electric
patches. And, since they’re MIDI, you can pick ANY patch you like, for example, a really cool synth bass! Or, you
could go with a classic electric bass or upright acoustic!
Instrumental Studies 7: Brent Mason 12-key Country Pop Guitar Licks
Instrumental Studies 7 features specially curated licks and riffs performed by legendary Nashville guitarist Brent
Mason, with amazing country pop lick that work great over many different genres and many different progressions.
These licks are presented in a way that makes it great for learning, with these short riffs looping, making them
perfect for practice. And, the chord progressions behind the lick changes with each loop, giving you great insight
into DIFFERENT ways these licks can be used.
MIDI Styles Set “Look Ma! More MIDI 1” (15 styles)
This year we have included a special treat for MIDI fans in the free Bonus PAK - 15 new all-MIDI styles! These
styles are a mix of classic MIDI tracks and MIDI SuperTracks, and do not include any RealTracks or RealDrums.
We’ve included styles from the pop and rock genres. These styles have all been mixed to sound great with the built
in MIDI Synths but can be tweaked by you to match your custom sound bank perfectly.
21 RealDrums Transcriptions
21 RealDrums now have drum notation, which can be viewed by filtering “RealDrums with RealCharts” in the
RealDrums Picker.
Chapter 1: Introduction 6
Our “2019 Bonus 49-PAK” contains great additional content!
- 40 Unreleased RealTracks
There are 40 amazing bonus RealTracks available with our 2019 49-PAK! This includes more great Latin and
Funk RealTracks & RealDrums (15) with amazing drummers & percussionists Alex Acuña, Sput Searight, and
Keita Ogawa, as well as a bassist Alex Al and a guitarist Bob Lanzetti! There are also many bonus Americana
styles, with even more mandola and 5-string fiddle (4) as well as amazing baritone electric guitar (6) from
RealTracks favorite Brent Mason, and drums by Bryan Owings (1). There are also many more Celtic guitar
styles, including DADGAD-tuning acoustic guitars (2), nylon & 12-string guitars (4), and the beautiful “Celtic
Songwriter” styles (2). In addition, we have “Cinematic Metal” guitar styles (2) from Nashville stalwart Darin
Favorite, and “Mountain 16ths” (4) with Mandola, 5-string fiddle, and acoustic guitar from Andy Leftwich and
Quinn Bachand.
- MIDI SuperTracks Set 29: More Organ, Piano & Accordion (6 MIDI SuperTracks)
With MIDI SuperTracks Sets 29, we’ve added 6 new MIDI SuperTracks to our collection. This features some
beautifully played keyboards (4) by Nashville great Mike Rojas, great with our existing Americana styles, but
also great with a wide variety of Band-in-a-Box styles. There are also new European accordion styles (2)
performed by the award-winning virtuoso Cory Pesaturo.
- 10 “Low Man” and Re-amped “12-Key” Metal/Thrash Electric Guitar RealTracks
We’re pleased to present 10 new “Re-amped” and “12-key” RealTracks of our most popular metal/thrash guitar
styles. These hard rock and metal guitar styles draw on our previous RealTracks material but have been “re-
amped” with exciting new guitar tones, and each RealTrack has material in all 12 keys, so the audio does not need
to be pitch shifted, meaning the result will always be pristine distorted guitar tones. This includes slow “thrash”
styles, both rhythm and soloists playing metal over a wide tempo range, as well as “Low Man” styles, which
emulate the popular method of tuning down the guitar 4-6 semitones to get a wonderful growly low tone.
- MIDI Styles Set “Look Ma! More MIDI 2” (15 styles)
These 15 additional all-MIDI styles are a mix of classic MIDI tracks and MIDI SuperTracks from the jazz and
country genres. These have all been mixed to sound great with the built in MIDI Synths, but they can be tweaked
by you to match your custom sound bank perfectly.
- Artist Performance Set 9: Celtic Flute with Geoff Kelly
Artist Performance Set 9 features 18 traditional Celtic tunes performance by the Vancouver-based flautist and
Pennywhistle player Geoff Kelly. Geoff is a founding member of the legendary Canadian band, Spirit of the
West, and also performs with the Irish Rovers and many other musicians and groups. In this set, Geoff performs
traditional tunes with Celtic RealTracks backing him up, in many cases this includes the new Celtic RealTracks
released with Band-in-a-Box 2019. There are also several tracks where Geoff duets with previous Artist
Performance musician Daniel Lapp on fiddle.
- Instrumental Studies 8: Brent Mason 12-key Train-Beat Guitar Licks
Get ready for some amazing Country Train-Beat licks with Instrumental Studies 8! This set features 120 licks (10
in each key) presented in a way that’s great for learning! The idea is that each of these 120 licks is presented in a
separate Band-in-a-Box file, with the same lick repeated over a variety of chord changes. This gives you great
insight into different ways these licks can be used. And, you can slow them down to learn, and speed them up as
you get better at them!
We also have new products available as add-ons, and for use with Band-in-a-Box 2019. Note: These items are sold
separately and not included with Band-in-a-Box package or Bonus PAK.
Xtra Styles PAK 6 (Released December 2018)
Xtra Styles PAK 6 is here with over 162 great new RealStyles that combine our existing RealTracks in new and
creative ways! We have new volumes for jazz, country, and pop/rock, as well as an amazing assortment of
traditional folk and jazz styles. There are also five new MultiStyles available, with at least one in each genre PAK.
Each of these MultiStyles includes 6 substyles so you can create more diversity within your arrangements. Styles
include Americana-inspired country folk, Latin fusion with nylon guitar, skiffle, jazz swing with harp, modern pop
and rock chart-toppers, hard rock, zydeco, and multiple European folk styles. Don’t miss out on this comprehensive
library of fully-produced RealStyles!
- Country 6: Country Xtra Styles 6 brings you 42 amazing new RealStyles that cover the entire country spectrum.
You will find anything from dramatic ballads to Americana-inspired country folk and even modern country rock.
And to top it off, we’ve also included two MultiStyles that both include six substyles! One is a fretless electric
Chapter 1: Introduction 7
bass ballad with pedal steel and the other is a fast rockabilly swing style. Classic or modern, subdued or in-your-
face, Country Xtra Styles 6 is a comprehensive collection of country styles that will help you compose or give
your old songs new life!
- Jazz 6: Add variety to your jazz RealStyles collection with 43 great new RealStyles in Jazz Xtra Styles 6. Mellow
jazz with 3-part vocals, Latin fusion styles with background nylon guitar, classic skiffle, and medium jazz swing
with harp are all things that can be found in the latest installment of Xtra jazz styles. But it doesn’t end there
because we’ve also included a six-substyle bossa MultiStyle for your enjoyment! Jazz Xtra Styles 6 takes some of
your favorites and adds a little twist for something familiar yet refreshing. Get it today!
- Pop/Rock 6: We’re back at it again with 42 new pop and rock styles in Pop Xtra Styles 6! Some of these styles
are based on the latest trends in pop, alternative, hip-hop, and rock music while others are creative takes on classic
music styles. This installment has an “xtra” dose of rock ‘n’ roll and a generous helping of Americana-inspired
folk music. We’ve even included a six-substyle pep-squad pop MultiStyle. Are you excited to hear the latest and
greatest sounds in pop and rock music? Then check out Pop Xtra Styles 6!
- Traditional Folk & Jazz 1: Traditional Folk and Jazz Xtra Styles 1 will bring you the beautiful acoustic sound of
yesteryear with 35 new RealStyles. Many kinds of traditional folk music are explored, including Canadian,
Italian, French, Irish, and Gypsy folk music. As for jazz, we’ve included some Gypsy jazz and stride-piano styles
as well. We’ve even thrown in a six-part zydeco MultiStyle with accordion! Don’t forget the sounds of yesterday
- pick up this lovely collection of traditional folk and jazz styles now!
Xtra Styles PAK 5 (Released July 2018) - 160 RealStyles for Jazz, Rock-Pop, Country, and MIDI Styles.
Xtra Styles PAK 4 (Released November 2017) - 150 RealStyles for Jazz, Rock-Pop, Country, and Folk & Beyond.
Xtra Styles PAK 3 (Released June 2017) - 160 RealStyles for Jazz, Rock-Pop, Country, and Americana.
Xtra Styles PAK 2 (Released December 2016) - 161 RealStyles for Jazz, Country, Rock-Pop, and Bluegrass &
World.
Xtra Styles PAK 1 (Released August 2016) - 164 RealStyles for Jazz, Country, Rock-Pop, and Singer/Songwriter.
Chapter 1: Introduction 8
Chapter 2: Summary of New Features
We’ve added 64 new features to Band-in-a-Box 2019, including...
Band-in-a-Box 64-bit version for Windows®
There is a new 64-bit version of Band-in-a-Box. This has the newest features of Band-in-a-Box 2019 and is a
modern 64-bit audio app. This means it can use the latest audio drivers and plugins that are designed for the 64-bit
audio engine on your Windows® OS. We also include a 32-bit version of Band-in-a-Box with similar features. The
64-bit version is named bbw64.exe and the 32-bit version is named bbw.exe. You can tell which version you are
running by the startup screen or the About Band-in-a-Box dialog (Help | About Band-in-a-Box).
Band-in-a-Box VST DAW Plugin
The Band-in-a-Box VST DAW Plugin is separate from the Band-in-a-Box application and works directly inside
your DAW (Cakewalk, Reaper, ProTools, PreSonus, etc.). The Plugin uses the content (RealTracks, styles, etc.)
present in your bb folder to generate audio or MIDI tracks that you can drag/drop from the Plugin into your DAW.
(There is a separate documentation for the plugin, including videos, on our website.
https://www.pgmusic.com/support.biabplugin.htm)
VSTSynthFont64 Included
The 64-bit version of Band-in-a-Box allows you to use the VSTSynthFont64 as the General MIDI (GM) synth.
With the VSTSynthFont64, you can specify any GM soundfont or DLS files, including larger ones over 2 GB.
New! USB 3.0... Speed Thrills!
The UltraPAK and UltraPAK+ are now pre-installed and ready to use on super-speed USB 3.0 hard drives! Faster
hard drive transfer rates will enhance the program operations (faster time to generate tracks, reduced audio artifacts)
and offer faster transfer speeds (typically up to 3x faster). Also available as a ~120 GB download.
SongPicker Redesigned with many Great Features
- The completely redesigned window shows information for up to 50,000 songs.
- The song list build is much faster. Approximately 150 songs get added per second.
- There is a progress bar. This will appear if the song list build is taking more than 3 seconds.
- You can see the chord progression for the selected song in the list. It can be copied and pasted to a text file.
- Many filters are available. You can filter the list by subfolders, genre, feel, time signature, style, songs with
melody, soloist, lyrics, key signature, tempo range, and the year of file dates.
- You can search songs that have similar chord progressions and/or melody fragments.
Advanced Filter to Search for RealTracks, RealDrums, and MIDI SuperTracks
A useful filter [#] button has been added in RealTracks Picker, RealDrums Picker, Best RealTracks, and MIDI
SuperTracks Picker dialogs. It allows you to quickly filter the list by many elements including type
(soloist/background/chording), feel (even/swing, 8th/16th), time signature, artists, and more.
StylePicker Enhancements
- If the style list needs rebuild, it tells you that within the StylePicker instead of a message that requires a response.
- The rebuild is faster than before by 75%. It takes 1/4 of the time now.
- While the style list is being rebuilt, you can see the progress inside the StylePicker.
- The style list can be filtered by a specific RealTracks/RealDrums/MIDI SuperTracks or RealTracks/MIDI
SuperTracks in a certain number range.
- You can filter the style list by a specific Xtra Styles set.
- The dialog to select an Xtra Styles set has a button to take you to the PG Music website that shows information
about Xtra Styles sets.
- The StylePicker can list all styles (including N/A styles) in the default display.
- The Set number display is improved, including sort by type and Xtra Styles.
Drum Notation Support
- All the MIDI Drums have drum notation. Play the MIDI Drums and open the Notation window. Then, select the
Drums track and you will see drum notation.
- Drum notation can be entered by a user on the Melody/Soloist track.
Then, in the VST/DX Synths/Plugin window choose the “VSTSynthFont64” from the list of available plugins.
With the VSTSynthFont64, you can use any GM soundfont or DLS files, including larger ones over 2 GB.
New! USB 3.0... Speed Thrills!
The UltraPAK and UltraPAK+ are now pre-installed and ready to use on super-speed USB 3.0 hard drives! Faster
hard drive transfer rates will enhance the program operations (faster time to generate tracks, reduced audio artifacts)
and offer faster transfer speeds (typically up to 3x faster). Also available as a ~120 GB download.
SongPicker Redesigned with many Great Features
The SongPicker has been completely redesigned. It shows information for up to 50,000 songs. There are many
filter features for finding songs. You can also search songs that have similar chord progressions or melody
fragments.
On the large toolbar, press the the large [Song] button.
The first time you open the SongPicker, Band-in-a-Box will ask you to build the song list for C:\bb\Song, which is
your “home” folder. This is an empty folder but is used for you to put any songs.
Press the [Rebuild] button to build the song list for this folder.
If the song list build is taking more than 3 seconds, you will see the progress at the top of the window.
If you want to see the song list in other folders, press the [Change] button. You will see some menu options to
choose folders. There is also an option to always open the home folder.
You can change the width of any column in the song list by dragging the boundary. This customization will be
remembered between sessions.
Type in any text, and the filtered list will show songs that contains the text in any field.
The “Subfolders” button allows you to filter the list by a certain subfolder of the current folder.
The “Chords/Melody” button allows you to filter the list by a chord progression and/or a melody fragment.
The “Other” button is to filter the list by a certain style, songs with melody/soloist/lyrics, certain keys, tempo range,
or file dates from certain years.
When the Custom Chord Progression Match dialog opens, type in a chord progression using a vertical line for a
bar line. (e.g. Dm7 | G7 | C |)
If you want to find the progression that is relative to the key of C (i.e. Dm7 is IIm7), then you should enable the
“Only match if relative to this key” checkbox and set the key to C.
This function will always find the progressions in every key; for example, it will find | Am7 | D7 | G.
Note: The search will find variations of the chords. For example, when searching for a C, it will find CMaj7, C/E.
Tip: If you want to find songs in a certain key, then press the “Other” filter button, go to Songs in this key, and select a key.
The Songs with Chord progression matching current song item in the “Chords/Melody” filter menu will help you
find songs that has a similar chord progression in the selected range of the current song.
With the Songs matching melody bar range item in the “Chords/Melody” filter menu, you can find songs with a
similar melody fragment in the selected range of the current song.
When the Song Melody Match dialog opens, select the source track (Melody or Soloist), and specify the range.
If you want to find songs with a similar chord progression and a melody fragment in the selected range of the
current song, select the Songs matching Chords and melody bar range menu item.
There are more buttons in the SongPicker for opening and finding songs.
The [Open] button allows you to open files of any available format from any folder.
Press the [Recent] button if you want to open recently played songs.
The [Fav] button is for opening your favorite songs.
Use the [Fav Folder] button to open files from your favorite folders.
The [Find] button opens the Find song files dialog, which helps you find files by using a keyword, file date, size,
etc.
Press the [Rebuild] button to rebuild the song list for the current folder. The song list build very fast;
approximately 150 songs will be processed per second.
The [Action Menu] button allows you to select additional options.
You can reset the dialog with the [Defaults] button.
Advanced Filter to Search for RealTracks, RealDrums, and MIDI SuperTracks
A useful filter [#] button has been added in RealTracks Picker, RealDrums Picker, Best RealTracks, and MIDI
SuperTracks Picker dialogs.
This example shows that the list is filtered to show the swing 8th ballad RealTracks played by Oliver Gannon.
The filter [#] button in the RealDrums Picker works like the one in the RealTracks Picker. It includes a drums
specific option, which can filter by RealDrums transcriptions (notation).
StylePicker Enhancements
The StylePicker has been enhanced with many great features.
If the style list needs rebuild, it tells you this inside the StylePicker instead of a message that requires a response.
While the style list is being rebuilt, you can see the progress inside the StylePicker. Previously, the progress was
shown in the yellow flash messages at the bottom right of the screen. Now, in addition to that, it will be shown in
The list will be filtered to show styles that contains RealTracks #362.
You can also filter the list by a specific Xtra Styles set. Press the [Other] filter button and select Show Xtra Styles
Set Only from the menu.
This will open the Choose Xtra Styles Set for Filter dialog.
The StylePicker can list all styles (including N/A styles) in the default display. Previously, you could see all styles
including N/A styles by enabling Show ALL Styles including N/A (not found) Styles in the [Other] filter button
menu, but pressing the [Clear] button reset the list to show only available styles. Now, with a new option, you can
see all styles including N/A ones even when all filters are cleared. To use this feature, press the [Action] button and
select Set Dialog Options. Then, In the StylePicker Options dialog, enable the Default display should include all
styles (available and N/A not available) option.
The drum notation shows on the Notation window, Lead Sheet window, and printout.
For the Melody or Soloist track, you need to set the track type to “Drums” either in the Notation Window Options
dialog or with the menu command Melody (or Soloist) | Track Type.
Note: For this to work properly, you need to have the Melody/Soloist track with drums that are using GM Drum notes.
Tip: The “#” column shows “Ntn” if the RealDrums has drum notation.
StyleMaker Improvements
MIDI velocity offsets is available.
This allows you to make styles with altered loudness for MIDI tracks. For example, if you want the MIDI Strings
track louder, open the StyleMaker, press the [Misc] button to open the Misc. Style Settings dialog, and then press
the [More] button.
Then, in the More Settings dialog, select the Strings track, enable “MIDI Velocity Changes supported,” and enter a
value of velocity change (-127 ...+127).
Styles can be saved with information like a memo, examples, genres, and more.
To add information to the style you are making, press the [Misc] button in the StyleMaker and then [Style Memos
etc.].
You will then see the information you have entered to the style.
A style can have a huge number of RealTracks (up to 70!) because the StyleMaker now supports RealTracks
multi/medley feature, which allows a single track to have up to 10 simultaneous playing of RealTracks. For
example, you can have choirs with different singers and several guitars on the same track.
To use this feature, press the [Misc] button in the StyleMaker to open the Misc. Settings Setting dialog, and then
press the [More] button in that dialog.
When the More Settings dialog opens, select a track and press the [Multi/Medley] button.
When you return to the More Settings dialog, the [Multi/Medley] button has asterisks, which indicates that the
track has multi/medley RealTracks.
The Audio Harmony dialog now has the option to use sophisticated Band-in-a-Box harmonies by just choosing the
number of voices above and below the recording. It also has options to double the voice (unison) and transpose
down/up octave. For example, after you have recorded your sax playing, select 4 harmony voices, make 3 voices
above, and make one of them an octave below. You will then get a 5-part sax section harmony.
The chord density filter is available. For example, you can search titles that have chord changes in every 1-4 beats.
Press the [Other] filter button and select one of the menu items below Filter by Chord Density.
You can also filter the list by chord complexity. This is scaled by 1 to 10; 1 means simple with few chord changes
and 10 means complex with many chord changes. Press the [Other] filter button and select one of the menu items
below Filter by Chord Changes.
If you prefer MIDI styles, you can uncheck “Use Real Styles.”
Notation Enhancements
Double-clicking on the Standard mode Notation window (or on the time line in Editable or Staff Roll mode) plays
the song from the current time location. Previously, it played the song from the beginning of the current bar.
The right-click menu in the Editable or Staff Roll mode Notation window has an option to change the current beat
resolution. Previously, the only way to do this was to right-click on the time line.
Clicking close to a stave line will put a note on the stave line instead of between stave lines. Previously, you had to
click extremely close to a stave line to insert a note on it.
previously: now:
In the Notation Windows Options dialog, the clefs split point asterisk indicates that C5* is middle C.
You can quickly enter forced accidentals from the right-click menu. Previously, you could only enter them from the
Note Edit dialog.
Note: For this to work properly, you need to have the Melody track with drums that are using GM Drum notes.)
When the track type is set to Drums, you can enter drum notation to the track. Right-click on the Editable or Staff
Roll mode Notation window and use the Insert (or change) Drum Note menu item. For drum notes shown on the
left in the drum guide (e.g. China, Splash, Clash2, etc.), you can also click on the corresponding vertical position of
the drum note you want.
Holding down the Ctrl key and pressing the zoom in/out buttons results in finest possible incremental adjustment in
size.
A new button in the Print Options dialog lets you quickly print a “chords only” fake sheet.
You can also access this from the right-click menu on the Chord Sheet.
You can now edit any track in the Event List Editor. When the dialog opens, it will display the MIDI events on the
track currently selected in the Notation window.
Thank you for taking the time to read this introduction to Band-in-a-Box 2019!
Band-in-a-Box®
is protected by copyright and is the property of
PG Music Inc. and its licensors.
Copyright © 1989-2019 PG Music Inc.
All rights reserved.
PG MUSIC INC.
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Victoria, BC V8Z 1T3
Canada
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Phone: Toll-free in USA & Canada: 1-866-9TECHPG (866-983-2474)
or 1-250-475-2708 (tolls apply)
Live Internet Chat: www.pgmusic.com
Be sure to visit the FAQ pages at www.pgmusic.com for information about known troubleshooting issues as well
as the latest technical support bulletins.
PG Music Inc. 33