2

About the Authors

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List of Abbreviations

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 Spare
Consumables parts

+ - - +

Unorganized
regional
level retailers

7
Increase average
sale realization
per transaction

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 Value of Urgency of
purchase purchase

High High Medium

competition for
generic parts
from spurious Medium High
players

High

Medium High Medium Negotiate market leading guarantees with

competition vendors and increase channel commission
to increase sales

Negligible High High

competition
Medium Medium

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[1] Competition Commission of India show cause notice to seventeen automotive manufacturers for restricting sale of spare parts through
their own network, October 2012

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IT Services
TCS Design Services I M I 06 I 13

Business Solutions
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