 Operations – involves the creation of

product and services

 Marketing – refers to the totality of
activities involved in the transfer of
products from the producer/seller to
the customer/buyer, including
advertising, promotions, and selling for
the aim of obtaining customer
satisfaction
 Finance – deals with management of
revenues and money resources

PRODUCTION AND OPERATONS

MANAGEMENT

Production

– Defines as the creation of goods and

services (what the business sells to its
market–customers)
– Involves a series of processes that
convert a raw material into something
useful.
These inputs include:
 Raw materials
 Land
 Human labor
 Money
 Capital
 Management
 Time
– Stages involved are:
 Assembly – means putting parts
together to form a final product
 Finishing – involves processes
such as painting, varnishing,
polishing, trimming, cleaning,
glazing, etc
 Inspection – happens when an
operation is checked to see if it
has been done well, according
to the specified