Situations of the redesign of the processes related to construction

and remodeling

Situations regarding the design of the process

 Not enough detail in the process:

1. Process activities: When we were designing the process:

Impact:

2. Process performers
Impact:

3. Process jobs (performers and managing)

Impact:

4. Did not quantify the number of positions

Impact:

5. Did not define process metrics

Impact:

6. Did not define the process tools, systems, templates and applications with enough in
detail and not cross-mapping each activity with its respective tool
Impact:

Situations regarding the implementation of the process

 Barriers in the implementation

1. Only one full time resource on the redesign with a high

Impact:

2. Activities not executed as designed

Not a complete redesign team, and not fast enough response from PMT members when
a new design needs validation