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A community sports center


a greeting or a question about the situation.
A hospital
a library card, please?
A woman and a boy
A woman and a men
able
about the fees?
according to the public service you chose.
Activity 27 and add modal verbs.
All right, you will need a library card to be able to do so.
All right, you will need a library card to be able to do so.
All right.
All right.
All right. If you plan to come back today
All right. If you plan to come today, it’s almost 7, so you'd better hurry.
All right. What are the office hours to get the library card?
All right. What are the office hours to get the library card?
Alright!
also
Also, an ID. Your school
an ID and a proof of address.
and add details to give specific information.
and attitude
and can choose the schedule
and check that the use of connectives is correct.
and choose the best
and compare it with the one in activity 8.
and complete the label
and from 3:00 in the afternoon to 8:00 at night.
and give information about
And how can I get one?
And how can I get one?
and identify its parts.
and identify what they add to the conversation.
and Martha are talking about dance classes.
and pay attention to the voice of the interlocutors.
and takes a photo of you.
and the printing time.
and then, are called connectives.
and they are a clue to understanding
and which to informal.

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and white. Also, an ID and a proof of address.


And you can pay a voluntary fee
And you can pay a voluntary fee Sorry,
Anna and Martha are fighting.
answer for each of the questions.
are called
Are you looking for a book?
Ask your teacher or use a bilingual dictionary
Asking for information
Aspects to improve
Assess the process and product.
At long distance
At most, 10 minutes.
At the most, 10 minutes.
Attitude:
Authorities
because it looks and means
Beginning:
Being Through Language
between
black and white. Also, an ID. Your school ID
blue for the body and
Body:where the subject matter is developed.
BUILDING STAGE
BUILDING STAGE
Building stage
But even though then
can be used as a hint to understand
Can I...?
CHECKPOINT
Choose a role and perform the following dialogue with the speeds indicated.
choose one or two questions from Activity 21
Choose the questions that can be used as models to produce and ask
Classmates
Clerk:
Clerk: Only the time it takes to type your data
Clerk: Only the time it takes to type your data in the computer
Close relatives
CLOSURE STAGE-SOCIALIZATION
Closure stage-socialization
Closure: the final point at which a farewell expression
COMMUNICATION FORM:

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Compare both charts.


Complete and answer the questions orally and then use them to practice a
Complete the following chart
Completed his/her tasks on time.
computer
Connectives
Connectives.
Content (theme)
Cost
Could you give me...?
Could you tell me...?
Create your own expressions
cross out the questions that are used in them.
data, electricity bill
delivery costs 50 dollars.
Determine which column corresponds to formal language,
dialogue.
Dialogues usually have three parts:
Did I understand everything
Did our dialogue have enough information to be understood?
Did the adjustments we made to our dialogue improve our fluency?
Did we offer feedback after producing a dialogue?
Did you know I'm a player?
Do I need to...?
Do you have a...?
Do you have any other questions?
Do you have any other questions?
Do you have any other questions?
document
Documents needed
documents to sign up for the team.
Does something change if the interlocutors speak slowly or quickly?
electricity
electricity bill
Example
EXAMPLE:
Exchange opinions about a community service.
Face to face
Family and community environment
fee
Feedback Chart
Fill in the blanks with the correct form of communication represented in each.

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find all the connectives and write them in the space below.
Find clues to decide
Fire Public
for our Dialogue
for our Dialogue
for our Dialogue
for our Dialogue
for our Dialogue
for our Dialogue
for our Dialogue
for our Dialogue
Formulate questions
Friends
from 8:30 in the morning to 2:00
from 8:30 in the morning to 2:00 in the afternoon
From Monday to Friday,
get one?
Good afternoon.
Good afternoon.
Government office
Great! I’ll make sure to pick up that schedule,
Have a raffle to decide the order in which each team will perform
He might say something like “Hello!” or even “Hi!”
Hello, Martha!
help you?
high and low
hours to get the library card?
How can I get one?
How can I help you?
How can I help you?”
How did it go?
How do we assess the following aspects of our dialogue?
How do you...?
How I help you?
How much does... cost?
how to participate in the dialogue
How’ve you been?
Human resources office
I believe the greeting would change if the clerk were a teenager.
I can adjust the volume and speed of my speech while giving information about a community service.
I can compose expressions to provide information about a community service.
I didn’t hear the last part.

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I didn’t know!
I do for you?” Those questions are more
I help you? which is very proper, he would
I like to know how to get a birth certificate
I look forward to it.
I play on Mondays and Wednesdays.
I want to borrow some books.
I want to borrow some books.
I want to join the basketball team,
I would have asked you,
I would like to know how to get a birth certificat .
I’ll go home and come back with my
I’m fine, thank you.
ID papers membership fee
ID would be fine A proof of address, and…
Identify the main parts of a dialogue
If also and, the office nearest to your home is located at 75 Autumn Street.
if you have questions about the meaning of a word.
If you intervene, wait for a pause or make a polite gesture.
If you plan to come today,
in a dialogue.
in a dialogue
In dialogues about public services,
in the afternoon and from 3:00 in the afternoon
in the afternoon and from 3:00 in the afternoon to 8:00 at night.
in the afternoon and from 3:00 in the afternoon to 8:00 at night.
in the afternoon on Saturdays.
in the afternoon.
in the boxes below.
in the computer and the printing time. At most,
In the office
In the restroom
in the right column,
In this practice,
Indifferent
Individual assessment
informal, but they are still polite
instead of coming all the way here.
interlocutors
Interlocutors:
interlocutors.
is often used, and interaction ceases.

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It can be an electricity or a phonebill


It can be an electricity or phone bill.
it is a false friend (that is, a word that has a different meaning to the word that is written in a similar way in
It may be formal or informal. In public services, people use formal language.
it will be fun.
It would be great if we were teammates.
it's almost 7 pm,
it’s almost 7, so you'd better hurry.
its dialogue.
just met
Key words and details.
Key words:
Kind
kind of document can be used as proof of address?
Learn how to participate
Let’s think about your performance up to this moment.
Library
Library
library card
library card, office hours,
Library clerk: All right, you will need a blue library card to be able to do so.
Library clerk: All right, you will need a library card to be able to do so.
Library clerk: Welcome to the school library! May I help you?
Listen to dialogues
Listen to the dialogue and complete the following sentences with the missing word that best fits.
Listen to the dialogues and
Listen to the dialogues and match the columns below.
Listen to the dialogues on Tracks 4 and 5,
Listen to the following expressions from Tracks 2 and 4.
Listen to Track 3 again
Listen to Track 3, read the transcript below
Listen to Track 3.
Listen to Tracks 4 and 5 and fill in the blanks below.
Locate key words
Look at Activity 21 and, with the help of your teacher, add details to all the questions in your dialogue. If y
Look at the box below.
Look at the chart below.
Look at the example.
Look at the example.
Look at the example.
Look at the example.
Look at the example.Library clerk: Welcome to the library!

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Look at the pictures


Look at the pictures
Making a dialogue
Mark the following statements True or False.
marked before each line.
Martha offers information so Anna can join the basketball team.
Martha: Hi, Anna!
Martha: I’m fine too.
Martha: It’s pretty simple.
Martha: Really?
Match the columns below after looking at the example.
may I help you?
May I help you?
membership fee,
minutes
Modals at the beginning of your questions.
Monday to Friday,
Monday to Friday, from 8:30 in the morning to 2:00
much do library users normally pay?
much does it cost?
No problem. I was saying you could pay a
No problem. I was saying you could pay a voluntary fee.
No thanks. I’ll come back with the papers later.
No, thanks. I'll come back with the papers later.
normally pay?
Now listen to Track 4
Now perform the dialogue in Activity 10,
Number them according to their order of appearance.
obtain
Office Hours
office hours data
Oh, what kind of document can be
Oh…, what kind of document can be used as proof of address?
Ok, and how much do library users
Ok, and how much do library users normally pay?
On the whole, they give descriptions about what you are asking.
one color and one black and white.
Only
or to compose a text in English.
orange for the closure.
Page 10
papers

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papers later.
People in the office
People older than you
People you have
People your age
Perform the dialogue.
Perform your dialogue.
Person who offers information about the public service.
Person who wants information about the public service.
photo,
Polite
Practice 1
practice the expressions for your dialogue
Practice your dialogue with a classmate.
Prepare expressions for the dialogue
Produce and say expressions used to give and receive information about
Produce the sentences you will use in the dialogue.
Product
proof of address,
proof of your address, and a medical certificate.
Public service:
public services.
Purpose
Purpose
purpose,
Purpose:
QUESTIONS
Read along as you listen to the conversation.
Read each line carefully.
Read the activities
Read the dialogue aloud, taking into account the changes in voice volume
Read the information included in the following diagram.
Read the transcript below
Rehearse the dialogue with a classmate again and remember to use:
Rehearse the dialogue with a classmate and then switch roles.
Rehearse your dialogue.
Relationship
Relationship between the interlocutors
Remember
Remember
Remember
Remember Even though library sounds similar to librería,

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Remember not to interrupt.


Remember register is the factor that determines the way language will be used.
Remember Take a closer look at your answers.
Remember the way you speak reflects your attitude.
Remember These expressions
Remember to tick each activity as soon as you finish it.
Remember to use the key words you wrote in Activity 19 in your questions.
Remember Use details to give specific information or to make things clearer.
Remember Words such as if,also,and,but, even though,
Remember Words written in bold in the activity are called modals.
Revise your sentences.
Right. Thanks!
Right. Thanks! Choose a role.
Right…… Thanks!
Rude
Saturdays, from 10:00 in the morning to 4:00
Saturdays, from 10:00 in the morning to 4:00 in the afternoon.
Saturdays, from 10:00 in the morning to 4:00 in the afternoon.
say “Do you need anything?” or “What can
scans your papers
school ID,
See you soon then.
Sentences
Session #
setting
setting
Setting
Setting (place)
Setting:
Show confidence to help your partners be confident.
so I’m looking for information about it.
So what’s up?
so you'd better hurry.
So, what do I need to do to join?
Social language practice:
Sorry, I didn't hear the last part.
speech register
Speech register:
SPEECH REGISTER:
speed
Speed:
SPEED:

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Study the next images closely.


Studying
Sure, thanks again. Bye.
Surprised
Team assessment
Teenager:
Teenager:
Teenager:
Teenager: And how can I get one quickly?
Teenager: And how can I get one?
Teenager: Good afternoon,sir. I wan to borrow story tale books to read them at home.
Teenager: Good afternoon. I want to borrow some books.
Teenager: No, thanks. I'll come back with the
Thank you! It was great to bump into you.
Thanks a lot.
that was said?
That’s it!
that´s best for you.
The appropriate speech register.
the clerk were a teenager.
The cognate is an easy word to remember
the community service you chose. Use the previous activity as a model.
the interlocutors
the meaning expressed in it.
The membership fee is 10 dollars.
The notes in Activity 33.
the office employee
The participants
the right one?
the same thing as a word you already know.
the time it takes to type your data in the computer and the printing time.
The young girls in the dialogue know each other.
theme
Theme
Theme:
Then,
Then, you have to fill out a sign-up form
they are often used to ask for or give information politely.
They are used to link ideas.
Tick the box that best describes your work in this unit.
Tick the boxes that match the tone of voice used by the library clerk.
to 8:00 at night, and from 10:00 in the morning to 4:00

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to ask for information.


to express main ideas.
to get the library card?
to know how to get a birth certificate.
to learn how to ask for
to those in your native language
to those in your native language.
tone
Tone:
Track 2 photo proof of address school
Track 2:
Track 4
Track 4:
Track 4:
Track 4: Monday to Friday, from 8:30 in the morning to
Track 5 :
Track 5:
Track 5: Normal delivery costs 28 dollars, express
Underline the information that appears only in the right box.
Underline the new expressions
Underline the words that are similar
Use green for the introduction
Use the chart below to give feedback to a classmate and to receive his/her feedback.
Use the infomation from the session indicated.
used as proof of address?
using different types of sentences.
using high and low voice volume and fast and slow pace.
voice
Voice volume:
volume
VOLUME:
voluntary fee
voluntary fee,
voluntary fee.
wants to know what she needs to join the basketball team.
WARM-UP STAGE
Warm-up stage
Was the pace too fast?
Was the pace too slow?
Was the speaker confident?
Was the voice volume
We have arrived at the end of this practice.

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We use the following listening strategies:


We’re working to develop the following listening strategies:
Week 1
Week 2
Week 3
Week 4
Welcome to the library! May I help you?
Welcome to the library! May I help you?
Well, most people pay between $2.50 and $4 a year.
Well, most people pay between $2.50 and $4 a year.
Were more details needed?
were the key words in the dialogue
Were the main ideas clear?
What a surprise!
What about you?
What are Anna and Martha talking about?
What are the office
What do you think she is doing?
What else do I...?
What is this?
What is your teammates’ global impression about your performance in this unit?
What kind of services...?
What other places offer service to the community?
Whatis your name and full address?
Where can I...?
Where do they know each other from?
where do you live?
Where is she?
Where is the dialogue taking place?
white
Who appears in the picture?
Who could help me ...?
Why is Anna talking to Martha?
Will it take long?
Will it take long?
Will it take long?
with your dialogue’s information.
With your teacher's help, discuss which words and expressions would change if
With your teacher´s help,
With your teacher´s help, check your questions and answers.
With your teacher´s help, complete the following notes.
With your teacher´s help, use the expressions you developed in

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Words that are similar


Work with a classmate,
WORKINGGGGGG
would be fine. A proof of address, and...
would change, too. Instead of asking “May
Write a sentence using each of the connectives you found.
Write the clues for your dialogue.
Write the correct heading in the space provided.
Write the key words for your dialogue
Write the notes with basic guidelines to compose your dialogue.
Yes, definitely. But the question that follows
You don’t have to use all the answers.
You just have to bring your school ID,
you will complete in this unit in order to produce a dialogue.
You will need a copy of your valid photo ID, including signature, an application.
you will perform a dialogue
You'll need two photos, one color and one
You’ll get your ID in the mail a few days later.
You’ll need two photos,
You’ll need two photos,
You’ll need two photos, one color and one black
You’re welcome.
your full name and current address?
your own for your dialogue.

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about a community service.

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that is written in a similar way in two related languages). For example, library means biblioteca.

sing word that best fits.

e questions in your dialogue. If you have questions use the previous activity as a model.

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em at home.

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er feedback.

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biblioteca.

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