STUDENT INFORMATION:

Given Names Student No E-Mail Phone No.

Adham mahammed 202001050041 Adhampcf@gamil.com 0 18-406 8767

Instructions for submission are found in the unit description. Assignments with Cover Page not signed at the bottom will be
returned unmarked and may then incur a penalty for late submission.

ASSESSMENT INFORMATION:
Unit Name Corporate governance social Unit Code MPCS7103
responsibility

Assignment Case study

Details (Title)

Lecturer / PEOF DR ALFRED CHEE AHCH@CHEE Campus / City University

Tutor’s Name Provider

Due Date Submitted On

PLAGIARISM:
The City Graduate Studies and the University regards as a very serious matter the action of a student who acts dishonestly or
improperly, including plagiarism or cheating, in connection with his or her academic work. Plagiarism may take many forms
including:

 Direct copying of sentences, paragraphs or other extracts from someone else’s published work (including on the
Internet and in software) without acknowledging the source;
 Paraphrasing someone else’s words without acknowledging the source;
 Using facts, information, ideas, concepts or diagrams derived from a source without acknowledging them;
 Producing assignments which should be the student’s own independent work, in unauthorised collaboration with
and / or using the work of other people (e.g. a student or tutor, or working in pairs or groups and producing similar
assignments on individual assignment tasks;
 Not referencing accurately (e.g. not citing correctly the work you have actually read)

OTHER UNACCEPTABLE BEHAVIOUR:

 Stealing and later using other students’ work (e.g. taking discs, picking up other’s marked assignments)
 Recycling your own work / assignments or ‘double dipping’ (e.g. re-submitting whole or significant parts of
assignments across units, access years or across courses)
 Assisting plagiarism – which may involve a student lending work (or by positioning it on the Internet for sales) which
is intended for submission for assessment, or which has already been submitted, so that it can be copied in part or
whole and handed in by another student as that student’s own work. Students are warned against making
assignments etc., available to others, as they then could be regarded as a contributor to plagiarism and may be
penalised as if they themselves had committed an act of plagiarism.

Student’s Statement
I have read and understood the information provided on this assignment cover page, relating to plagiarism and other
unacceptable behaviour and therefore declare that the attached work is entirely my own, except where work quoted is duly
acknowledged in the text, and that this work has not been submitted for assessment in any other unit or course.

Signature Date

1
Question 1
According to the case’s contents, please identify the business challenges as facing by the TOYOTA.

Answer 1
At the time of the development of the Integrated Management System, it was understood that the
document management system could not record business risks, prepare audit lists, manage and
report incidents, report unusual tasks, achieve the purpose or manage audits and non-compliance.
In 2001, a Toyota executive team attended the Annual Accident Prevention Association conference
to review current software solutions and concluded that the entropy system was the most
appropriate application.
Entropy System is an easy-to-use and cost-effective solution, supported by Entropy International's
willingness to support customer needs.
Toyota (UK) believes in building strong working relationships with partners; for this purpose, they
are partnering with Entropy International to develop user-specific requirements to benefit other
users. These include improvements such as rapid identification of active / ready business plans,
development of risk assessment methodologies (especially the environmental dimension), activating
/ disabling web sites, and removing the ability to assign responsibilities to deprecated employees.
Toyota Corporation (GB) is committed to meeting stakeholders' expectations and achieving the
highest standards of health, safety, environment and quality that are at the core of Toyota's
philosophy ....

2
Question 2
Please identify and discuss related Corporate Social Responsibility (CSR) factors along the process of
TOYOTA implemented Entropy System at their head office in Epsom.

Answer 2

In 1991, Toyota was found beneficial to comply with the BS5750 quality standard (later ISO 9001) to
compete in the UK fleet market. In 1995, quality department, department system and various fields
were created. As part of its commitment to the environment, Toyota Motors has been integrated
into the central management system over the past four years and in 1999 announced the
requirements of all production facilities to comply with ISO 14001 environmental standards. Soon
after, a second directive was issued, requesting the same for all overseas agencies. In 1999, a new
safety and health standard, OHSAS 18001, was launched, and immediately after inspection, Toyota
(GB) launched a safety and health compliance management system. Toyota (UK) believes in building
strong working relationships with partners; for this purpose, they are partnering with Entropy
International to develop user-specific requirements to benefit other users.