DIRECTED WRITING – FORMAL LETTER

Imagine that you were very dissatisfied with the food and service at an expensive
restaurant where you entertained your family. Write a letter of complaint to the
restaurant’s management. Include the following points:

 Rude waiters
 Poorly cooked food
 Unhygienic conditions
 Wrongly totaled bill
 Noisy surroundings
 Old and uncomfortable furniture

In your letter you should:

 state your complaint

 elaborate on your complaints
 ask the management to rectify the complaints
 express your thoughts about dining at the restaurant again