1.

What are the Mode of Communication

a. Verbal communication – uses the spoken or written word
b. Non-verbal communication – uses other forms, such as gestures or facial
expressions, and touch.

2. What are the elements of communication

a. Sender – a person or group who wishes to convey a message to another, can be
considered the source-encoder.
b. Message – what is actually said or written, the body language that accompanies
the words, an how the message is transmitted,
c. Channel – The medium used to convey the message
d. Receiver – The third component of the communication process, is the listener,
who must listen, observe and attend
e. Response – Is the message that the receiver returns to the sender
f. Feedback – can either be verbal, nonverbal or both.

3. what are Communication Process

a. Face-to-face communication involves a sender, a message, a receiver, and
response, or feedback. In its simplest form, communication is a two way process
involving the sending and the receiving of a message. Because the intent of
communication is to elicit a response, the process is ongoing; the receiver of the
message then becomes the sender of a response, and the original sender then
becomes the receiver.

4. What are the Characteristics of Communication

a. Communication is the interchange of information between two or more people; in
other words, the exchange of ideas or thoughts. This kind of communication uses
methods such as talking and listening or writing and reading. However, painting,
dancing, and story telling are also methods of communication. In addition,
thought are conveyed to others not only by spoken or written words but also by
gestures or body actions.
b. It can be a transmission of feelings or a more personal and social interaction
between people.
c. Elicit a response; thus, communication is a process, it has two main purposes: to
influence others and to obtain information. Communication can be described as
helpful or unhelpful. The former encourages a sharing of information, thoughts, or
feelings between two or more people. The latter hinders or blocks the transfer of
information and feelings.
d. Communication can occur on an intrapersonal level within a single individual as
well as on interpersonal and group levels. Intrapersonal communication is the
communication that you have with yourself; another name is self-talk. Both the
sender and the receiver of a message usually engage in self-talk. It involves
thinking about the message before it is sent, while it is being sent, and after it is
 sent, and it occurs constantly. Consequently intrapersonal communication can
interfere with a person’s ability to hear a message as the sender intended.

5. What are the Different channels of Communication

a. Talking face to face with a person - effective in some instances than telephoning
or writing a message
b. Recording messages on tape, communicating by radio or television – more
appropriate for larger audiences
c. Emails
d. Written communication – appropriate for long explanations or for a
communication that needs to be preserved.
e. Non-verbal channel of touch – highly effective.