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SAGESSE UNIVERSITY
FACULTY OF BUSINESS ADMINISTRATION AND FINANCE

Big Builds Project Management

A Project Submitted for Project Management MGT630

Of the Executive Master of Business Administration
(EMBA)

GABRIEL AGHNATIOS
RONY NASSAR

Sagesse University
Spring 2019

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DECLARATION

We hereby declare that this work is entirely our own work and that it has not been submitted
as an exercise for a degree at any other University.

Copyright by Sagesse University, Lebanon

________________________

GABRIEL AGHNATIOS

________________________

RONY NASSAR

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ABSTRACT:

Project management has become central to operations in industries as diverse as construction

and information technology, architecture and hospitality, and engineering and new product
development.

At one time project, project management was almost exclusively the property of civil and
construction engineering programs, where it was taught in highly quantitative, technical
matter.

Project management today is a complex, “management” challenge requiring not only

technical skills but a broad-based set of people skills as well. Project management has
become the management of technology, people, culture, stakeholders, and other diverse
elements necessary to successfully complete project. It requires knowledge of leadership,
team building, conflict resolution, negotiation, and influence in equal measure with the
traditional, technical skill set.

Project management is the practice of initiating, planning, executing, controlling, and closing
the work of a team to achieve specific goals and meet specific success criteria at the specified
time.

The primary challenge of project management is to achieve all of the project goals within the
given constraints. This information is usually described in project documentation, created at
the beginning of the development process. The primary constraints are scope,
time, quality and budget.

The secondary and more ambitious challenge is to optimize the allocation of necessary inputs

and apply them to meet pre-defined objectives. The object of project management is to
produce a complete project which complies with the client's objectives. In many cases, the
object of project management is also to shape or reform the client's brief in order to feasibly
be able to address the client's objectives. Once the client's objectives are clearly established
they should influence all decisions made by other people involved in the project.

In this paper will be discussing the risk & project management that a fictional architecture &
design company “Big Builds”, will be holding & facing to build a house. Will be presenting
the company’s background, objectives & goals, strategy; Developing an SOW (statement of
work) for the project, WBS (work breakdown structure), scheduling and a GANT chart.

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TABLE OF CONTENTS:

INTRODUCTION:.............................................................................................7
Objectives:...........................................................................................................8
Clients:..................................................................................................................................8
Fields of Interest:..................................................................................................................8
Growth:.................................................................................................................................8
Human Resources:...............................................................................................................8
Management:........................................................................................................................8
Citizenship:...........................................................................................................................8
MISSION & VALUES:......................................................................................9
MISSION:.............................................................................................................................9
VALUES:..............................................................................................................................9
STRATEGIES:.................................................................................................10
PROJECT SELECTION – WEIGHTED SCORING MODELS:...............10
PROJECT PORTFOLIO MANAGEMENT:................................................12
SOW FOR THE PROJECT – HOUSE CONSTRUCTION:.......................12
GENERAL SPECIFICATIONS:......................................................................................12
- Project location, legal address, and description of work site..............................12
- The parties:..............................................................................................................12
- Description of services:...........................................................................................13
- Project costs:............................................................................................................13
- Material and equipment:........................................................................................14
- Duration:..................................................................................................................14
- Start date:................................................................................................................14
- End date:..................................................................................................................14
- Duration of different process:................................................................................14
- Deadline:...................................................................................................................14
- Environmental factors:...........................................................................................14
TECHNICAL SPECIFICATIONS:.................................................................................15
- Drawings & document revision:.............................................................................15
- Task and duty definitions:......................................................................................15
- Project dimensions:.................................................................................................15
- The works covered by this agreement consist of:.................................................15

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 - Metallic Window/Frame & doors:.........................................................................16
- Insulation:................................................................................................................16
- Tiling works:............................................................................................................16
- Electrical Installation:.............................................................................................16
- Sanitary and Plumbing Works:.............................................................................17
WBS FOR THE PROJECT – HOUSE CONSTRUCTION:........................19
Description of work:..........................................................................................................19
Start-up plans:....................................................................................................................19
Triple constraints:..............................................................................................................19
Exterior work:....................................................................................................................21
Interior work:.....................................................................................................................21
GANTT CHART:.............................................................................................22

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INTRODUCTION:

Big Builds is a local leader in the construction industry. We have built our reputation through
delivering turnkey projects to a broad base of both public and private sector clients. To date,
our expertise implemented in a wide range of large-scale developments in the sectors of
infrastructure, recreation, hospitality, education, residential, commercial, and industrial.

At Big Builds, we are proud of our record of achievements, which has earned us the trust of
local project management partners and our many valued clients across the country. As a
company, we have set our sights on a future of further growth and development. 

Our ambitions accomplished by remaining committed to our corporate values of Recognizing

Opportunities, Informed Decision-making, Developing Focus, Taking Calculated Risks,
Maintaining Confidence, Nurturing Convictions, and Preserving Ethics. Our quality
management system will also play a key role, as it has done to date, in maintaining our
momentum while delivering absolute customer satisfaction. 

Big Builds, Lebanese based architectural firm operating in a global context and merging
practical and academic expertise within the fields of architecture, urbanism and research on
the built environment.

Big builds, believes in cross-pollination between projects and disciplines as an essential tool
to foster a critical debate within the studio. Since the launch of the firm, Big Builds has
handled and supervised a wide range of projects, actively working with the private and the
public sector, with project teams that become increasingly multidisciplinary and dynamic.

Big Builds maintains a culture of constant evolution, which is essential in a profession that
changes at a rapid pace. Big Builds seeks to uphold long-term relationships with its clients,
consultants and partners.

The Big Builds portfolio includes museums, arts centers, multifamily housing and mixed-use
projects, government buildings, laboratories, corporate headquarters, education and
conference facilities, and downtown and neighborhood plans. Our services range from master
planning and programming to design, construction administration, and facility management
support.

The design staff at Big Builds represents a broad range of experiences in design and

construction. Our staff includes registered architects, interior designers, urban designers,
landscape architects, materials specialists, land planners, cost estimators, and zoning
specialists.

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Objectives:
Strategic management is the science of formulating, implementing, and evaluating cross-
functional decisions that enable an organization to achieve its objectives. In this section will
be considering the relevant objectives of Big Builds.

Our company has come a long way since its first contract. Big Builds now operates a quality
Management system, which complies with the requirements of ISO 9001. The personal
characteristics which we believe are essential to our growth and future development are:

• Recognizing Opportunities
• Informed Decision Making
• Developing Focus
• Taking Calculated Risks
• Maintaining Confidence
• Nurturing Convictions
• Preserving Ethics

Clients:
To provide our clients with projects and services of the highest quality and utmost value,
thereby earning and maintaining their esteem and loyalty.

Fields of Interest:
To participate in fields of interest that enhance our construction expertise and customer base,
while offering opportunities for our continued growth.

Growth:
To target growth that is in line with our profits and our ability to produce innovative projects
that provide premium quality and performance, satisfying our clients' real needs.

Human Resources:
To provide employment security based upon solid performance, ensure a safe and pleasant
work environment, recognize individual achievements, value diversity, and help our staff
develop a sense of accomplishment and satisfaction from their work.

Management:
To foster initiative and creativity by allowing each individual great freedom of action in
attaining our corporate objectives.

Citizenship:
To honor our obligation to society by being an economic, intellectual and social asset to each
community in which we operate.

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MISSION & VALUES:

MISSION:

At Big Builds, we believe that a fully sustainable workplace is the logical first step toward
practicing sustainability in our projects and helps nurture a culture of sustainability. By
“walking our talk”, we continue to discover new ways to work, interact and create more
sustainable environments. In fact, that is our mission:

We listen. We collaborate. We envision. We iterate. We share. We design. Sustainable place

making at every scale.

We hope to create change that ripples out into the world.

At Big Builds, our goal is to create buildings that have a restorative, positive impact on the
building's inhabitants and a regenerative impact on the environment.

Our work environment is a direct reflection of the firm’s commitment to practice

sustainability in our daily lives: we purchase 100% wind power; provide staff with
sustainable office supplies from local vendors; and commit to green housekeeping practices,
waste diversion, and a sustainable catering policy which includes food waste composting.

VALUES:

Our clients benefit from a holistic design process that yields long-term economic benefits,
healthier people and stronger communities. With a diverse set of skills not found in
traditional architecture firms, Big Builds Sustainable Resources Group leads our integrated
design approach by providing deep expertise in green building practices, documentation, and
policy — supplementing and expanding the knowledge of our entire staff. By continually
analyzing, testing and implementing new sustainable design solutions, we stay deeply
engaged and push the boundaries of innovation. 

- Our business is founded on integrity, transparency, honesty and fairness.

- Our employees are our greatest asset. They energize the firm and are its lifeblood.
- Our practice is founded on the integration of design and sustainability.
- Our commitment is expressed in our personal passions for work, our community and
our world.

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STRATEGIES:
Providing creative solutions for land-use, planning, residential and mixed-use architecture is
increasingly a key tenant of urban design. Big Builds Urban Design & Planning practice
focuses on the design of walkable, livable urban communities.

We approach the built environment of each community as a “collage” of its unique people,
politics and place. We believe in the principles of good urbanism – diversity, connectivity,
sustainability. We are known for our strengths in public involvement, graphic communication
and implementation strategies. These strategies are also beneficial to college and university
campuses where walkable, livable communities have become critical components for
attracting and retaining quality faculty and students.

Our work is varied in scale, from individual Buildings & Sites to the civic realm of Streets &
Parks; from the institutional frameworks of Schools & Campuses to distinctive
Neighborhoods & Districts; from regional networks of Corridors & Centers to even entire
Cities & Towns. We have completed more than 350 planning projects across the country, and
our plans have resulted in thousands of new housing units, first-class schools and institutions,
hundreds of acres of new parks and open space, miles of streetscape and dozens of
memorable places. 

Big Builds’ Workplace Surveys represent our commitment to understanding what succeeds,
what does not, and what is next in strategy and design.

PROJECT SELECTION – WEIGHTED SCORING MODELS:

Firms are literally bombarded with opportunities, but no organization enjoys infinite
resources with which to pursue every opportunity that presents itself. Choices must be made,
and to best ensure that they select the most viable projects, many managers develop priority
systems, guidelines for balancing the opportunities and costs entailed by each alternative. The
goal is to balance the competing demands of time and advantage. The pressures of time and
money affect most major decisions, and decisions, are usually more successful when they are
made in a timely and efficient manner.

Thus, organizational decision makers develop guidelines, selection models that permit them
to save time and money while maximizing the likelihood of success.

The project selection that Big Builds is using is the weighted scoring models. It is a method
where each criterion is ranked according to its relative importance.

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As we were presented with four different projects, we used the weighted score method to
proceed with project X using the following steps:

- Assign importance weights to each criterion: the first step is that we have developed a
list of criteria assigning to each one an appropriate weight.
- Assign score values to each criterion in terms of its rating,
- Add the weighted scores to arrive at an overall project score,

Requirement Score
Criteria Weight A B C D E
Value 20% 80 45 40 15 35
Risk 10% 60 58 30 45 60
Difficulty 15% 55 45 70 60 55
Success 20% 30 35 65 55 80
Compliance 10% 30 58 45 25 25
Stake Holders 5% 35 90 25 15 65
Urgency 20% 20 15 55 15 10
Weighted
Scores 100% 44.28 49.28 47.14 32.8 17.14

PROJECT NAME
A PHEONIX POOL REPAIR
PROJECT X HOUSE
B CONSTRUCTION
QUANTUM RESIDENCE
C RENOVATION
D ALPHA ROAD REPAIR
E DELTA SOLAR PANELS

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PROJECT PORTFOLIO MANAGEMENT:
Project portfolio management is the systematic process of selecting, supporting and managing
a firm’s collection of projects. Projects are managed concurrently under a single umbrella and
may be either related or independent of one another.

Big builds sees design as strategy in action, focused on results. We help our clients envision a
better future and get there successfully. We help them leverage design’s power to generate
innovative solutions that affect real transformation.

The Big builds Research Institute is a network of researchers with a singular focus:
developing a deeper understanding of the connection between design, business, and the
human experience. Through a combination of research grants and external partnerships, we
seek insights that will help solve the world's most pressing challenges. We are committed to
unlocking new solutions and strategies that will define the future of design.

Unique among design firms, Big builds works with a cross-section of the world’s economy.
This access provides us insights into the issues driving change across markets. To help
businesses navigate the impact of industry trends on the built environment, our publications
and thought leadership explore how design turns client challenges into competitive
advantages.

Breakthrough ideas emerge from understanding the needs of the people and communities we
serve. Delivering design that is informed, purposeful, innovative, and compelling means we
encourage our people — the industry’s top talent — to explore new solutions to age-old
problems. We reward collaboration and intellectual curiosity — striving to leverage design’s
ability to elevate the everyday.

SOW FOR THE PROJECT – HOUSE CONSTRUCTION:

For this project, Customer X who owns a land in Sin-el-fil for an area of 600.00 m 2 desires to
build a private house of 220.00 m2 surrounded with a nice landscaping. Big builds was
selected for the construction of this house.

To ensure everything is on track a statement of work for this project was developed:

GENERAL SPECIFICATIONS:

- Project location, legal address, and description of work site:

- Project location: Mount Lebanon
- Legal address: Sin-el-fil, Metn, Lebanon
- Description of work site: empty land of 800.00 m2

- The parties:
- Contractor: Big Builds
- Owner: Customer X

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- Description of services:
- Method of Performing Services: Big Builds will determine the method, details,
and means of completing the Project. Big Builds agrees to devote the required
personnel for a minimum of forty hours per week to the Project.
- Tools and Instrumentalities: Big Builds, at its own expense, will supply all tools,
instrumentalities and all building and installation materials for the Project,
including without limitation paint, sheetrock, tape, mud, framing materials,
insulation, patching materials and cleaning supplies.
- Finishing Materials: Big Builds shall be responsible for procuring the finishing
materials as provided herein.

- Project costs:
The current construction cost of the Project is estimated to be between $150 K and
$200 K but could change based on risks and concerns the project may face.

PERSONNEL BUDGET SUMMARY

Architectural division 70,000.00 USD

Engineering division 60,000.00 USD

LABOR 40,320.00 USD

Total 170,320.00 USD

WORK COST

CONTRACT SIGNING 20,000.00 USD

PLUMBING MATREIAL 10,000.00 USD

CONCRETE RODS 55,000.00 USD

PAINT 5,500.00 USD

FLOORING MATERIAL 20,000.00 USD

ELECTRICAL 5,500.00 USD

MATERIAL

GLASS / ALUMINIUM 12,000.00 USD

WINDOWS

WOOD 10,000.00 USD

BRICKS 8,000.00 USD

TOTAL MATERIAL 126,000.00 USD Page | 13

- Material and equipment:

All the material mentioned in the cost plan is going to procure from different suppliers
at giving cost. To be approved by Customer X to use/installation and as specified in
the BOQ. A technical data sheet will be submitted to Customer X for the supplied
items. Equipment to be used is also subject to a prior approval by the Customer X.

- Duration:
- Start date: May 8, 2018
- End date: December 18, 2018

- Duration of different process:

- Initiation:
- Planning:
- Execution:
- Monitoring & control:
- Closing:

- Deadline:

Big Builds agrees to complete the Project no later than December 18, 2018. For each
additional full week past this deadline, Big Builds shall pay a two-hundred dollar fee,
to be deducted from the final payment as a reasonable estimation of the damages the
customer will suffer due to such delay.

- Environmental factors:
- Environmental factors that may influence this project are:
- Organization culture
- Work hours
- Holidays
- Internal factors: like labor strike, public strike, shortage of material,
unavailability of work force etc.
- External factors: like load shedding, public strike against any event, political
factors, etc.

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TECHNICAL SPECIFICATIONS:

- Drawings & document revision:

Drawings done by Big Builds will be attached to the BOQ as a reference to each unit.
These drawings will not be put to execution and no cost estimation will be given to
Customer X if the documents needed to start the work are not done.

- Task and duty definitions:

Within the first week of each month, Big Builds shall prepare and submit a monthly
report including all works done. The report shall include the progress of the work on a
site/unit level, challenges and lessons learned. The report shall include a justification
for any delay and non-compliance.

Big Builds shall be represented by a field engineer to supervise and follow up on the
work as well as his/her engagement in the reporting responsibilities.

- Project dimensions:

Number of room Dimensions

Bedrooms 4 (2 double - 2 60m2

single)

Bathrooms 2 W.C. – 3 24m2

Bathrooms

Kitchen 1 12 m2

Living room 2 32 m2

Dining room 1 20m2

Terrace 1 36m2

Garage 1 20m2

Entrée 2 14 m2

TOTAL 14 220 m2

- The works covered by this agreement consist of:

- Site work
- Foundation
- Carpentry/PVC Works
- Metal/Aluminum Works
- Block Works
- Insulation
- Concrete, plastering and tiling works
- Electrical Installation

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 - Excavation/Preparation
- Sanitary and Plumbing Works

- Metallic Window/Frame & doors:

Metallic frame (steel or aluminum) shall be installed as necessary in the referred place
according to the drawings and agreements with Landlord/UNHCR representative.
Window and frame type shall be of good quality and as specified in the BOQ.

Metallic Doors shall be installed as necessary in the referred place according to the
drawings and agreements. Works shall include the supply and installation of metallic
(Aluminum and/or steel) doors of any size and kind as specified in the BOQ, and will
include all required materials, welding, lock, metal, glass, glue, hardware, frame
repair, Yale or FF lock to be included.

- Insulation:
Insulation shall be installed as necessary in the referred place according to the
drawings and agreements.
Works shall include the supply and application of polyethylene PU (Saudi-minimum
quality) for the entire roof floor, of three common phases, including softening and
cleaning of the roof area, carting away debris and dust. Works will include labor,
material, equipment and tools required in conjunction with the application of
insulation as specified in the BOQ.

- Tiling works:
Ceramic floor tiling shall be installed as necessary in the referred place according to
the drawings and agreements. Works shall include the supply and installation of local
ceramic floor tiles for bathrooms and kitchen with 300x300x8mm/450x450x8mm
measurement and with cross-type, plastic spacers and white cement for finishing with
no skirting at ground level. Works will include labor, material, equipment and tools
required in conjunction with the installation of the ceramic floor tiling as specified in
the BOQ.

- Electrical Installation:
All supplied materials should be of good quality and free from any defects. The
Contractor’s total price for electrical works as per BOQ shall include the supply,
execution, completion, and testing of the whole electrical fixtures and related system
in according with drawings.

Works may include the installation of:

 Complete electrical lighting,
 Electrical chassis box with power socket outlet,
 Main circuit breaker with all necessary wiring including connections to external
feeder source,
 Circuit counter 20 A to be fixed in high place closed to the main electric source, and
works will include labor, material, equipment and tools required in conjunction with
the electrical installations as specified in the BOQ.

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- Sanitary and Plumbing Works:
All supplied materials should be of good quality and free from any defects. The
Contractor’s total price for sanitary and plumbing works as per BOQ shall include the
supply, execution, completion, and testing of the fixtures and related system in
according with drawings.

Works may include the removal and/or installation of:

 Water tanks and float valves,
 Arabic and/or European Water Closet, including sewer connection,
 Ceramic and/or stainless steel sinks,
 Copper drinking taps,
 Water/shower mixer,
 Septic tanks, including manhole and septic tank roof,
 Piping,
 Drain taps,
 Water heater,
 Toilet fan,
 Water pumps,
 Hand-held Bidet,

Works will include labor, material, equipment and tools required in conjunction with
the electrical installations as specified in the BOQ.

Since different tasks will be allocated to different entities, below is the RAM

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 Resource

Responsibility
Responsibility

S - Supporting

I - Information Only
A - Approval Authority

(Select from drop down list)

(Contributor or Reviewer)
P - Primary Responsibility

Project Director

Project Manager

Procurement Manager

Risk Manager

Administrative Manager

Administrative Staff Support

Financial Analyst

Contract Manager

Project Scheduler

Quality Manager

Technical Manager

System Engineer

Implementation Manager

Test Manager

Operations Manager

Customer Support Manager

Executive Steering Committee

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Legal Counsel

Federal Partners
Project Funding /
initiation  
Fund acquisition P P   I     I                   S    
Budgeting A P   I     S S               I      
Planning  
Time planning   P   I I   I     S S                
follow up on deadlines A P   I I   I     S S     I          
Recruitment  
Recruiting primary staff I P     P S         P       P        
Recruiting secondary
staff I P     P S         I       P        
Procurement  
Procurement S P P     I       I                  
System Design  
Construction design                     P P P   I        
Contracting / Execution  
Plumbing work             I P     S   S I I        
Concrete Work             I P     S   S I I        
Paint work             I P     S   S I I        
Flooring work             I P     S   S I I        
Electric work             I P     S   S I I        
Aluminum             I P     S   S I I        
Wood work             I P     S   S I I        
Bricks work             I P     S   S I I        
Working schedule  
Working hours   P     P   I   P           S     I I
overtime /additional
human resources   P     I   I   P           S     I I
Monitoring and Control  
Follow up   P   I P   I   P   S S     S     I I
Supervision of work   P   I I   I   P   S S     S     I I
Milestones A P   S     I S P P P I I P I I I    
Closing  
Hand over A P     I   I   I P P P     I S I    
Closing I P I I I I I I I I I I I I I I I I I
Reports I A                   I       P      

WBS FOR THE PROJECT – HOUSE CONSTRUCTION:

Description of work:

For this project customer X selected our company for construction of his own house.
Different terms and conditions with the time duration of the project are written in the
contract.

Start-up plans:

The meetings, contracts & starting plans will be begin in May 8, 2018 and all the work will
be finished and ready to move-in will be in December 18, 2018.

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Triple constraints:

The triple constraints consist of time, scope and cost. The objective of this project is to
achieve the triple constraints.

Our first focus in this project is to complete the constraints within the time mentioned in the
contract.
The second focus is to achieve the target with in given budget and for this purpose, the cost
of different materials is already estimated so that we could not exceed for the given budget.
The third important factor in this project is scope identification. Scope of this project is to
construct house within given time and budget.

Other than this information, the time taken to complete there is also mention in the scope
statement. We will try to not exceed from our scope and finishing the project within the time
and cost limit.

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 BIG BUILDS

Initiation Planning Execution Control Closeout

1.1 1.2 1.3 1.4 1.5

Evaluation & Create Preliminary Scope

Project Kickoff Meeting Project Management Audit Procurement
Recommendations Statement
1.3.1 1.4.1 1.5.1
1.1.1 1.2.1

Verify & Validate Document Lessons

Develop Project Big build Determine Project Team Project Status Meetings
deliverables Learned
1.1.2 1.2.2 1.4.2
1.3.2 1.5.2

Deliverable: Submit Project Team Kickoff

Design System Risk Management Update Files/ Records
Project Big build Meeting
1.3.3 1.4.3 1.5.3
1.1.3 1.2.3

Project Sponsor Reviews Contracting /. Update Project

Develop Project Plan Gain Formal Acceptance
Project Big build Recruitment Management Plan
1.2.4 1.5.4
1.1.4 1.3.4 1.4.4

Project Build Procure required Archive Files/

Submit Project Plan
Signed/Approved material Documents
1.2.5
1.1.5 1.3.5 1.5.5

Milestone: Project Plan

Monitor work milestones
Approved
1.3.6
1.2.6

Checking schedule vs.

completed tasks
1.3.7

Quality
1.3.8

Go Live
1.3.9

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Exterior work:

NUMBER OF DAYS MILESTONE /EVENT

7 DAYS SITE WORK

25 DAYS FOUNDATION

46 DAYS ROUGH CARPENTRY

8 DAYS CONCRETE SLABS

17 DAYS HVAC

39 DAYS PLUMBING ROUGH IN

20 DAYS ELECTRIC ROUGH IN

16 DAYS ROOFING

4 DAYS EXTERIOR FINISHING

7 DAYS EXTERIOR LANDSCAPING

Interior work:

NUMBER OF DAYS MILESTONE / EVENT

5 DAYS INSULATION

6 DAYS DRYWALL

21 DAYS FLOOR FINISHES

12 DAYS PAINT

6 DAYS INTERIOR TRIM

148 DAYS PLUMBING TRIM

11 DAYS ELECTRICAL FINAL TRIM

12 DAYS HARDWARE

3 DAYS FINAL PUNCH OUT

10 DAYS CLEANING

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GANTT CHART:
A Gantt chart is a type of bar chart that illustrates a project schedule. This chart lists the tasks
to be performed on the vertical axis, and time intervals on the horizontal axis. The width of
the horizontal bars in the graph shows the duration of each activity.

It will illustrates the sStart and finish dates of the terminal elements and summary elements
of project X.

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